The friendliest and most professional staff. All the aestheticians and clinicians always take the…read moretime to work with me individually to ensure I get the exact services I need. Why would you go anywhere else?

I came here a few times for some problem areas that needed laser hair removal. Staff and techs were…read morealways friendly and knowledgeable and they always made me feel comfortable. Prices are reasonable and they have good deal packages. Highly recommended.

I went to Carla last night with very dry, red, and irritated skin. She made me a personalized…read morefacial based off my skins needs and I can't believe how much better my skin looks in just one day! I am so thankful. Carla was extremely professional, knowledgeable, and I would trust her with my skincare needs from now on! Thank you so much.

Julie is THE BEST. I was referred to her by my esthetician and I truly do not take the…read morerecommendation for granted. Julie is so personable and helpful when we were deciding what injectable between Botox or Dysport would suit me best. She has a charisma and joie de vivre that is bubblier than champagne. I also really enjoy how this practice has a rewards program that helps you earn as you get treatments. The lobby and rooms are spotless and there is ample paid street parking. It's a lovely place to come and relax and treat yourself.

As a licensed professional in the aesthetics industry myself, I hold high standards when it comes…read moreto skincare and laser treatments--and Jessica exceeds them every time. She handles all my laser needs with incredible skill, precision, and care. I'm always impressed by her professionalism, deep knowledge, and calming presence. She makes every session comfortable, seamless, and tailored to my needs. It's rare to find someone who combines expertise with such a warm, welcoming energy. Highly recommend Jessica to anyone serious about their skin!

Have been going for years they seem to have high turnover over with staff. Today was very…read moredisappointing. I went in for a hydrofacial...when I booked the appointment I was told the service would be for 60 min and online it states 60 mins. By the time I was taken back to my appointment the treatment started 15 mins late and then ended 5 mins early. Total time for the facial was 40 mins. I asked front desk after my appointment and was told this is normal. Not sure why it isn't advertised then for a 40 mins facial. Very expensive for short service.

The space itself is a gem and Vanessa couldn't be sweeter. She took her time to understand my skin…read moreand my concerns and made very conscientious steps to explain what she was doing and why. I felt very informed without being judged for my lack of skincare prior to this experience. The before and after pics speak for themselves. My pigment is evened, skin feels soft and exfoliated and my pores are visibly smaller. I feel very relaxed and my skin is glowing. Love that I can get this type of treatment without having to go downtown!

Vanessa is brilliant. She is passionate about what she does and knows exactly how to treat all of…read moreyour skin concerns . She hooked me up to a laser for fat shrinkage. I was always scared to try before , but Vanessa is someone I knew I could trust right away . Vanessa explained to me how it worked and helped me to understand it .

Dr. Rubenstein and Ankita are the best! A friend of mine suggested this place. I was able to see Dr…read moreRubenstein at a time that fit my schedule perfectly and even though I was new to the whole skincare scene, she took great care of me. She explained her recommendations in a way I understood and I even could buy the products she suggested on site. I left with a new skincare routine, understanding of how to care for my skin, and a quote for Botox in case I decide to get some in the future. I'm going back in a few weeks to check in on the results. I highly suggest this office!

I wish I could give this office 0 stars! The quality of care I have received at this office has…read morebeen apathetic and down right piss poor. No matter how many times you see them, there is never a solution! It's a money grab! Looking for quality dermatology care? Look elsewhere! This place is all smoke in mirrors! They don't know what they're doing!

Mary Lou whom preformed my Botox service this afternoon was amazing. Place is very relaxing…read morecomfortable and offer many services. She is also very efficient when it comes to accurately, delicate while performing the procedure for the best results! Thank you, Mary Lou

Elite Chicago Spa is the best spa that I have been to in Chicago. I have been going here for two…read moreyears and am consistently treated with top-notch, personalized care.

I'm four treatments in and really happy with my decision to go with Milan Bucktown! I initially…read morechose them because the location is convenient with easy parking, and they had strong reviews. From what I understand, they're priced higher largely because of the lifetime guarantee, you can come back anytime if new growth appears, which gave me peace of mind. Now that I've had a few sessions, I'm especially glad I don't have to stress about a fixed number of treatments. The laser strength increases over time, and after my fourth session I experienced a pretty intense histamine reaction. We decided to switch to a different laser that's gentler on my skin, even if it means potentially needing more treatments. I really appreciate having that flexibility. The staff has been SO wonderful, kind, attentive, fun and genuinely caring throughout the process. I feel in great hands. I will say, the initial consult can feel a bit sales-driven since you're reviewing package options on the spot, and that part can be intimidating. I'd recommend going in well-informed about what areas you want treated and what you're comfortable committing to. They run promotions frequently, so there's usually flexibility to add areas later if you decide to. Overall, I've loved my experience so far!

I've been coming to Milan for a bit over a year, every visit has been professional, friendly and…read morehelpful. The clinic is clean and bright. I'm seeing great results so far and I'm very happy about that, worth the money for sure. I've gone to several laser hair removal places in Chicago and this one is by far my favorite. It feels like I'm actually going to a doctors appointment. There's no tipping culture here which means they must be paying their nurse practitioners an actual living wage and not passing that on to the customers. I pay a monthly fee which is set when I first signed up. I would highly recommend this location in particular. I went to another location once and the service there was a bit cold.

I've gone now for laser hair removal, Botox and cool sculpting! Both Nurse Tiphany and Sarah were…read morefabulous! They talked me through the entire process and accepted my apology for the random cussing Incredible facility and such friendly staff!

Still waiting for a return phone call or massage for management about my issue!!!! It's been since…read moreJuly! Seriously people, this place is horrible in addressing issues with their clients!!! I highly advise to go somewhere else! Their care for their customers after taking their money is ZERO!!!