I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

I just recently went to journey auto sales last week. And i couldn't have been happier with the…read morecar i purchased and the customer service i received. Jacob was amazing!! And the other guys there were amazing people and very helpful. very accommodating and reasonable. Highly recommend!

* If you are selling your car, go to EchoPark. Steve was personable, direct and helpful with…read moreassessing the value of my car. Cassie sealed the deal with paperwork necessary to transfer the title and process the payment. The facility is clean, the team is friendly and service is fast. Pro-Tip complete the questions online in advance to help speed up the process and for easy access to your quote.

I was asked to sell my MIL's car for the Family, so I looked up prices on Kelly Blue Book, Carmax,…read moreetc. and requested quotes online. Carmax (CM) offered us $3,400 but lowered it to $3,000 when I brought the car in. EchoPark (EP) offered $4,700. Mind you this is an 18 year old Honda. I'd never heard of EP, so I was skeptical that the offer would also be significantly less once I brought the car in. I texted with Chentel about the necessary paperwork and options since my MIL is in Assisted Living. I talked to Chrystal the next day and scheduled an appointment. Ben processed and evaluated the car. EP honored the Online Offer even though they found a chip in the windshield even CM hadn't seen. I called my MIL to come sign and we were in and out within an hour (I don't remember the name of the young lady who processed the paperwork, but she's learning Korean). I've bought / sold 13 BMWs in my life and the experience with EP rivaled my experience with the best BMW Dealerships. When we left about 7:00 pm on Valentine's Day, I was impressed to talk with the Sales Manager and General Manager...both had been working the Front Desk on the "Holiday." Kudos to all!

We called ahead of time to inquire about selling our car. We spoke to Cody over the phone who was…read moreincredibly helpful and able to answer our questions. We made an appointment to go in and sell the car after he gave us a quote. The car we were selling had some major issues so we were a little skeptical about getting the money for it. Appointment day came and we went in and met Cody. He walked us through the steps, checked IDs and title, explained the paperwork step and step and let us know he would have the check in about 20 minutes. The entire process took less then an hour and we walked out with check in hand. No photos as it is a car dealership and you don't really need much imagination to know what it looks like

The lack of communication and transparency since i've been having problems with my car trust i've…read moreonly had for 4 months is astonishing. My car is having problems that 100% predated my ownership and that's been confirmed by multiple technicians, my brakes are already deteriorating and this is all completely unacceptable because there should be some standards within the cars they sell. They sell you a dream, and turmoil. I have been told several times that i'd receive communication or updates from their corporate office as well and instead i've received nothing. It's been an extremely stressful situation because in top focusing on my schooling as a college student i have to figure out how to communicate with this dealership without any means. Save yourself the trouble and don't buy a car here!!

Demetrius and Paul did a great job. I totally recommend this location. Found the car online and…read moredrove an hour to pick it up.

Paul and Johnnie very great guys! Informative, Communicative, and Honest! They made a stressful…read moreprocess an easier one. Highly recommended!

I would not recommend this dealership. They sold me a vehicle knowing it had issues, claimed they…read morefixed the problem, but two months later the same issue came back. I later found out the repairs were never actually done, which left me paying nearly $3,000 out of pocket. Very unprofessional staff from sales to service and management. Save yourself the stress and stay away.

This place sold me a lemon, they have beautiful cars but they are in the business of hiding major…read moreissues with cars and selling them to you, the google reviews are incentives and also employees in order to get you to think they are doing a great job, they did faulty work on my car 2 x with paint that cracked within a month and put the wrong parts on my car and charged me for them. If you are able to read this, do yourself a favor believe this.

Ok, I really hate car shopping. You know, pushy sales folks. Dickering over the price. Knowing…read morethat the minute you sign the car loses 20% of its value. Usually wasting a day on mind numbing exercises in futility. Enterprise was not any of these things. Paris was amazingly. We told him what we were looking for and he found a near perfect match in minutes. The next day (his day off) he drove to another Enterprise lot to clean, gas up and bring us the auto of our dreams. It took about an hour from start to finish and not once did I want too kill anyone. The manager and sale people were great and the experience as painless as such an endeavor could be. Thanks Paris and all. We love our "new" car. Thomas

They're not selling cars because their attitude is piss poor. Just rude, weird, and nasty.read more