I can't say enough good things about this place. I felt the prices were more than fair and they offered a couple third party payment options. They helped my kitty RIGHT away. I am EXTREMELY grateful to the team here. Dr. Townsley was so kind and informative. We showed up around midnight and were there until 3AM. You can really tell this vet alongside the rest of the team there that night really cares about your pets and will guide you in the right direction. They were always upfront with the pricing. I hope I don't have to take my kitty to the ER ever again but if I did, this is where I would go. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Anaheim, California

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The staff was amazing both times I went here, they treated me with kindness and care. My dog Brisco was given the best care ever. Let me say this if you ever need an emergency vet this is where to go. It's well worth the drive. To have such a caring staff. Thank you all for your professionalism and kindness to me and my dog. read more

Helpful efficient knowledgeable staff, Dr Volkman nurse Shannon and cec Roberta were incredible. Loved this facility love the layout. Private rooms. I will be coming back, thanks to my neighbor for the referral. My dog had a fox tail burr stuck in her ear that was making its way into her flesh. I'm so glad I went in! read more

I cannot say enough amazing things about this place. From the moment I walked in, the staff was incredibly attentive, patient, and genuinely caring -- not just toward my ferrets, but toward me as well. I was emotional and overwhelmed, and they treated me with so much kindness and understanding. Despite how busy they were, I felt immediately prioritized. They took their time, answered every question, and made sure I fully understood what was going on. I never once felt rushed or dismissed. The level of compassion they showed truly meant more to me than I can ever put into words. They absolutely saved my night and helped me more than they will ever know. I am beyond grateful for the care they provided and would highly, highly recommend them to anyone who wants their pets treated like family. A big thank you & hug from tubby & I read more

After calling about 6 other exotic pet hospitals for a medical/end of life emergency I was having with my 15 year old chinchilla, this place was the only one that said yes to seeing him. Not only did they say yes, they said come right in. When I got there about an hour later, they were quick, kind, and honest. They were the absolute best in a very difficult moment. I appreciated each employee and their gentleness and professionalism. And their prices are very fair considering it is an emergency hospital. I was able to help Wesley pass in peace and end his pain. I am so grateful they exist. Thank you to all the staff. I say this in the kindest way, I hope I never have to see you again but if I have another emergency with any of my other pets I will most likely take them here. They were close to the best veterinary care I've ever had. read more

Veterinary Emergency Group - Wesley my Chinchilla - Emergency Pet Hospital Near Me - Anaheim, California

This vet ER is great. Taking your non-human family member to the ER is an awful experience, but the staff here is top-notch. They're sincerely kind and welcoming. You can even sit next to your pet while they're being treated, and if there's no seating, they'll pull chairs over for you to be next to the patient. Each staff member helped make a stressful moment just a bit more tolerable, which is more than I could have asked for. Elle was an an absolute doll, and so was another team member I spoke to that had hands the size of a doll's (for real, super tiny, but man, could she type fast!). Thank you for creating an atmosphere that helped ease a tense evening. read more

I had to take my German shepherd in very early last Saturday morning. She had diarrhea and vomiting, and I was at my wit's end after letting her in and out every few minutes. I called VEG and they were so nice! I loved the open concept since I could stay with my girl while they examined and treated her. Dr. Yang and staff were so kind too. This was my first time there and when/if I need to seek emergency care, I won't hesitate to call on them! read more

Terrible experience. DO NOT GO HERE. Total overcharging ($190 for pain meds $650 xray $195 emergency fee, $230 for sedation for the xray and $300 misc bullsh*t charge. Are these charges normal!?? A total scam. we sat for over four hours with no attention...just a pain med and one attempt at an xray. Dr. Ortiz was rude and didn't care at all about helping us. The staff was lazy and didn't care for our dog properly. We have been here before and was happy. Second time has been a nightmare!! read more

Veterinary Emergency Group - Ridiculous bill for just X-rays! - Emergency Pet Hospital Near Me - Anaheim, California

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Came here as my poor buddy Tippy was having severe breathing issues due to his ongoing congestive heart failure and fluid building up in his lungs. I pretty much knew there wasn't much I can do and didn't want my little guy to suffer. The staff and Vet were all extremely nice and consoling during this very tough decision. They treated us like family and not just the next customer. As difficult as this process was they did their absolute best to reassure us that we've done all we can. It was a very pleasant last few moments and they made sure he was as comfortable as can be. I will be forever grateful for this place and staff. read more

Veterinary Emergency Group - Saying good bye to my little friend:( - Emergency Pet Hospital Near Me - Anaheim, California

This was the first time I'd been to VEG. My dog had possibly eaten an ibuprofen that fell on the floor and just to be on the safe side, I took her in. The open concept of this ER is absolutely amazing!! You are not left alone in a little room with no idea of what's happening with your pet. You are in a communal space with your pet and all the doctors and nurses are right there with you. Someone is always right there to answer any questions. They took wonderful care of my dog and me. To every other emergency vet: THIS IS HOW YOU DO IT!! The open concept floor plan and communal exam and waiting room area made all the difference. You guys have a customer for life in me and my girls!! Thanks again from Holly and me!! XOXO read more

My senior-age, disabled cat went missing and a good Samaritan who found her took her here to get checked out. When I went to pick her up, the vet techs who helped me were super kind and it was obvious my cat was treated very well under their care! The clinic itself looks new and modern, very clean with an interesting layout. I live about 20 miles away, but I wouldn't hesitate to go here if I were nearby and had a vet emergency. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Anaheim, California

Very compassionate. Nice open space so you can stay by your pet's side through it all

BEWARE, WILL LET YOUR FLIGHTED BIRDS ESCAPE I took my cockatiel after she suffered an eye injury. During intake, they asked whether her wings were clipped. I told them they were not and that she was a flight risk. Despite having empty rooms available, they did not place us in one because she was in an oxygen tank. When it came time for discharge, the vet tech handling my bird was careless and allowed her to escape. She flew straight into the glass entrance beak-first, fell to the ground, and because staff failed to catch her, she hit two more walls before I was finally able to catch her myself with a blanket. Only after this incident did they move us into a room, and I chose to spend the night with her because I did not trust that she would be safe otherwise. On top of this, when we were finally discharged, I had to wait two hours in the lobby because of a billing issue. When I received the discharge paperwork, none of the details of the incident were documented. My bird ended up with a cracked beak and required emergency crop feeding from an avian vet twice a day for three weeks because she was too weak to eat on her own. She survived only because I took her every day to be fed otherwise she would have starved. This was a terrible experience, and I would strongly caution anyone bringing in a bird with unclipped wings: insist on being placed in a room immediately. I would not trust this facility again with the safety of a flighted bird. read more

OMG This place is the BEST!!! My usual ER vet was too busy so I came here. What a terrific place! All staff were professional yet warm and caring! From the techs to the vet they were stellar. I have a black Pomeranian and he's an awful terror to work with. he squirms, screams, tries to bite and is overall, nasty. lol They were gentle and kind with him and never hurt him unlike others places I've been. I think the woman vet is Dr. Reid and she knew her stuff. I'm using them from now on! A+++. read more

Took my 11-year old dog (Oliver) to VEG Anaheim Hills on Sunday 11/30/25. Turns out, he partially tore his cruciate ligament. Diagnosis and treatment plan aside, this review is to commend the staff at this location for their prompt, professional, and compassionate care of both Oliver and me! From the bottom of my heart, "Thank you" to VEG Founders Dr. David Bessler and David Glattstein for FINALLY getting it right in the world of veterinary ER care! Not to disparage all other vets out their, but the world of typical vet ER medicine is SO VERY BROKEN!! The VEG model is what many (if not most) pet parents AND pets want; to be together during what is obviously a traumatic and scary moment in their lives. Wake up non-VEG emergency veterinary practices and take notice before VEG leaves you with no choice but to close your doors! And VEG is not just for dogs and cats. During the several hours Oliver and I spent at VEG, I personally witnessed the team care for multiple dogs, a cat, two bearded dragons, a guinea pig, and a cockatiel. To say their areas of expertise is well-rounded is a gross understatement to the knowledge these professionals possess. A special shout-out to Dr. Colon, Jamie, and Holly...your kind compassion and calming demeanor helped Oliver and I through an uncertain few hours. How do you hide your wings so well? Ongoing blessings to you and the entire VEG team for this important calling in life that you have chosen to answer. Thank you. read more

Our Female pregnant goat was having complications, Dr. Ortiz was amazing on New Years Eve, we needed an emergency c section. Although we lost the 4 baby goats, they were able to save the mama. We are so grateful that's Dr. Ortiz stayed to help us that night. read more

Veterinary Emergency Group - Socky during her recovery - Emergency Pet Hospital Near Me - Anaheim, California

I can not thank this hospital enough for their kindness and vast experience . I have an older senior kitty with gastrointestinal issues and the very kind receptionist Stephanie had me on the phone almost within seconds with a kind veterinarian Dr Foley who immediately answered all my questions and was super sweet . I called like 4 am in the morning . Thank you for making me and my furbaby welcome anytime and for all your help ! read more

My snake was very badly bitten and when trying to find him help not a lot of people take reptiles but luckily they did! Open 24/7 ,great people and very nice, they handled him gently and Dr. Yang did a wonderful job stitching him up. Not only were they nice to him but also me making me feel comfortable while I stayed, Thank you to Jes. They Really helped me out a lot, Definitely recommend coming here open to almost all animals! read more

Veterinary Emergency Group - My snake badly bitten - Emergency Pet Hospital Near Me - Anaheim, California

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My experience is they do care about pets they care for. The night shift was more organized with time management. With still allot going on at night. The afternoon shift staff running around unorganized. Being ask to do things hearing no I can't do that. Being told this and it actually being done 2 hours later. I had to go in at night for my puppies issue, wait was not bad . Had to go back in the late morning/ afternoon and it was a disaster. (Meaning the staff). I if you want organized staff dont go there. If you don't mind waiting for hours then go. read more

Thank you for all of your workers you have here they very nice and caring for your animal the Doctor is very friendly and helpful on any questions you have really appreciated that read more

Veterinary Emergency Group - Inside hospital - Emergency Pet Hospital Near Me - Anaheim, California

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Dr. Townsley, Jenny and all the staff there were awesome! They are attentive, kind and I felt the treatment plan was fair and never felt they were trying to do more than was necessary and safe. The clinic was very clean and comfortable. Definitely a great addition to our neighborhood! Thanks so much VEG!! read more

On Sunday afternoon, my German Shepherd was chasing a ball on asphalt and tore her paw pads to pieces. Yes, all 4 of them. I called Emergency Vets in my area only to hear a 2 to 3 hours waiting time from them all. I called VEG, and there was no waiting time, and it was one of my best experiences at Vets Emergency Group one would ever expect. Bella was treated with compassion, empathy, and love. The doctor was great, and each and every Vet tech was phenomenal. Bella was in good hands. In the event there is another emergency, I wouldn't think twice I would drive right there for the absolute best care. I highly recommend them to any pet parents. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Anaheim, California

Yesterday was a really hard day. We dropped off our dog for surgery at 7 AM, and he was finally discharged around 6 PM. On our way back home, we got stuck in terrible traffic. It was close to 8 PM, after sitting in traffic for a long time, when I suddenly noticed my dog crying intensely. I quickly pulled over and saw that his seat was soaked in blood. I panicked and started crying myself, I was terrified that his stitches had opened or something serious had happened. By pure luck, we were very close to Veterinary Emergency Group . I rushed him in, and I honestly can't thank the staff enough. Everyone there was incredibly kind, calm, and full of positive energy. Their warmth helped me breathe again during one of the most stressful moments I've ever experienced. Thankfully, the stitches were still intact. They carefully checked everything and re-bandaged the area with a larger, tighter, and more secure wrap. They were so patient and thorough. I know this isn't the kind of place where people scroll through reviews like they're picking a restaurant. Most of us come here in a rush, out of fear and panic, just searching for the nearest location, hoping for the best. But if you're reading this now, and your pet is in there being cared for: you can relax, they're in good hands. God bless these people. They truly felt like angels without wings. Forever grateful read more

Seriously the best experience ever. We brought our green cheek conure in because we thought she might be laying her first eggs, and we just wanted to make sure everything was okay. From the moment we called, everything was so easy. The person on the phone was super helpful, the online check-in form was simple, and we were seen right away. The staff and doctor were so kind and gentle with our bird, and they really took their time to check her out and explain everything to us. They gave us honest options (not just trying to sell us stuff) and even recommended some great avian vets in the area, which was a huge bonus. We left feeling so relieved and reassured. If you ever need emergency care, this is 100% the place to go. read more

This was by far the HARDEST decision of my life. This office went above and beyond to help us and understand how difficult and important our baby was to us. From moment we brought him in they were caring. They gave him snacks from the employee fridge. They walked us through every step with patience. Thank you Bree, most of all. She has followed through with us on information even on her day off. She understood we were broken and she couldn't fix it but she seems to do everything in her power to show us she was on our side. Thank you for that support. Thank you to all the staff at VEG ! read more

If you ever need a veterinary clinic for any of your pets needs, this is a place to go, but especially when you have to tell one of your furry love children goodbye. Today we lost our 14-year-old baby girl and I can't tell you how much it means to me how wonderful these people were I could never repay anyone for making it such a special goodbye. They were so patient and sweet and caring and loving and understood mine and my husbands pain. We all need a little more wonderful people like all these men and women in our world! read more

Veterinary Emergency Group - RIP White Dog. We love you so so much! - Emergency Pet Hospital Near Me - Anaheim, California

We had to do the hardest thing a pet owner can do, say good bye to our baby. The staff was so sensitive to us and our kids. They loved on our sweet dog and us. They even sent us a sympathy note signed by the whole staff. Thank you for making this sad event so respectful and kind. read more

Waited a week to write this, but huge shoutout to the amazing team here. My 10 year old family dog was showing signs of illness while I was on a trip in Japan. When we got home, we rushed him straight to this emergency room to get treatment. The emergency room felt warm with team members, who you could tell, truly care about what they do. They put our dog on intensive care and placed him in an oxygen cubbie. We got to sit there with him a for a few hours, and they even pulled over a couch so we can be close to him. The staff here is incredible sweet and helpful and we knew they wanted the best for our dog just like we did. We got to give our dog some head scratchies before heading home and saying goodbye to him. It seems that our dog wanted to say bye one last time before he left because he ended up passing about 2 hours after left. The staff did everything they could and we are so appreciative of them. read more

Our sweet 41 year old African Grey was having seizures. The staff took her immediately. They were able to sedate her so she was comfortable. They took us to a private room so we could be with her for her last breaths. Not too many vets specialize with birds. The vet we had was so knowledgeable and sweet. I cannot say enough about how kind and compassionate the staff was. I would highly recommend this ER to anyone looking for an amazing staff for your beloved pet. They made my family feel so comfortable during such an emotional time. read more

Wonderful from beginning to end. Very calming and clean environment and staff. They really care. Thanks and love from Zoe too.

The staff and doctors at VEG are truly remarkable and compassionate. One night, our cat, named Sebastian, suddenly stopped eating, and since our regular vet was closed for the holiday break, we reached out to VEG. From the moment we arrived, it was clear the facility was clean and well-organized. Dr. Reed stayed with us throughout the process, carefully diagnosing our cat's condition. We got to see the ultrasound and X-rays, which made everything clear. Sadly, our cat, who was already elderly, was diagnosed with an aggressive cancer. Dr. Reed and the team were incredibly understanding, offering both emotional support and practical guidance during this difficult time. They provided pain medication for our cat to help him eat but were honest in letting us know that euthanasia would likely be necessary soon. About a week later, when our cat stopped eating altogether and began hiding, we knew it was time. Because of the care and respect they had shown us, we returned to VEG for the euthanasia. The staff was thoughtful, compassionate, and allowed us to proceed at our own pace. They sent us a heartfelt card afterward, along with a paw print keepsake. Overall, VEG stands out not only for its advanced facilities--including on-site diagnostic equipment like ultrasound and X-ray--but also for its exceptional communication. The doctors are caring, transparent, and don't sugarcoat difficult news, which made a challenging experience a little easier to bear. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Anaheim, California

Great experience taking my dog Lily to VEG in Anaheim Hills. She needed emergency care for a dog bite. She was seen within seconds. The entire team was attentive, helpful, friendly, and knowledgeable during my time there. read more

We brought my dog in tonight on advice from my primary vet to get fluids. Our quote was $5,000 for an overnight stay. Although they got records from our primary vet, they wanted to retake tests performed in last week. We got there at shift change so we got to witness their team meeting for almost 45 minutes where they laughed and joked and acted like they had all time in world. Then an emergency came in which was very traumatizing and understandably we weren't top priority at that moment. Very disappointing to say the least. Have some respect for those around you... read more

We hope you never have an emergency with your pet but if you do, go here. We are so thankful to this professional, talented and caring staff. They helped us get through a horrible experience. We highly recommend them. read more

Super caring and thoughtful staff that really make the experience as positive as can be. These people care and it shows.

We were referred by our vet to this office for after hours/emergency services for our dog. The facility was clean and well maintained. The staff was very friendly and kind. The vet was very knowledgeable and transparent about which tests & treatments were needed and which ones were recommended, but not required. While it was expensive (because it's emergency services & care) I didn't feel over charged. I would highly recommend this clinic for emergency services over any other, especially the one nearby. read more

Unfortunately our ferret, Beast, passed as soon as we arrived at the clinic. Without any hesitation the staff saw us outside and asked if we were okay. Two young women came out ( El and I couldn't catch the doctor's name) to help us make sure he passed the bridge soundly.Both the staff and doctor handed is both water and a box of tissues. We cannot thank you guys enough for your empathy and compassion. read more

My 84 year old mother's precious baby parakeet became suddenly ill. After calling 14 places, I found this VEG ER. I raced over with the bird late at night . Dr. Colone and nurse Carolina were phenomenal. They were capable, informed, skilled, informative, honest, kind and gave plenty of time as I grilled them with questions about what was going on with my bird. I felt that our precious little baby was in good hands and I thanked the universe that we found such capable healers. Also, the prices were far more reasonable than I expected for late night ER care. People like this give me a little more faith in humans. read more

I just want to start off by saying, I have been meaning to write this review for a little while but I have been grieving over the loss of my kittens which has been so hard. Please take the time to read this review as it will give you a clear visual on how truly amazing this place is. My ragdoll had a litter of 7 kittens, and I did everything possible to keep them healthy and alive. Unfortunately, on their 4th day of life, they started struggling to breathe, were very lethargic, gasping for air, and their health just declined so rapidly. I was desperately calling emergency vets at 1 am while this was happening because one by one it seemed as if they were just dropping. I called 10+ emergency vets and none wanted to help me or could provide me any information. Some even wanted to charge me $1500 per kitten. I could not afford that as much as I wanted to save them. Then I got referred to VEG ER in anaheim hills by another office. I spoke to Celia over the phone who provided me with so much comfort and immediately asked if I wanted to speak with the doctor. No other vet has offered me to the doctor before. This is a staple at their office. The doctor who picked up the phone was Dr.Reid, she was so calm, collected, comforting, reassuring, and genuine. She explained to me that she would happily take a look at the kittens and would do her best to figure out why this was happening without charging us unless they needed medical attention. I rushed them there at 1:30 am. Unfortunately by this time 3 kittens had passed on and all I wanted to do was see if there was any way to keep the others alive. We arrived and the staff was so kind, they instantly came to help us. Dr. Reid found out quickly that they were born premature and had undeveloped hearts where only half was working causing the gasps for air. Carolina was the nurse working with Dr. Reid at the time who also helped the kittens try to receive oxygen. She examined each kitten and out of the 7, one had a heart that was beating just fine. She also advised us that all the other vets trying to charge us insane amounts would have been pointless because there was no way to save these kittens. This kitten was the only one that came home with us that night, and the others Dr. Reid had put them down peacefully so they would not suffer. Celia was the sweetest person and talked to us almost the entire time we were there. She comforted my mom and I and they all reassured us that there was nothing more we could have done and we tried our best for them. I brought the last kitten I had back several times as it was very small and started refusing to eat and each time Dr.Reid helped it out. I would stay up to feed him every 2-3 hours and even called VEG at random hours of the night 3 am, 6 am, etc. Dr. Reid always picked up the phone and helped me no matter what it was. She did inform me that this kitten's chances of survival were really low and he also did pass on after his first week of life. But all in all I can't thank this place enough and the staff they have there. I have never felt so comforted in a time like this. At VEG, they don't just handle the basics, they're dealt with all kinds of crazy situations but they stay so strong and try their absolute hardest 24 hours of the day. These kinds of people aren't just there for the money, they truly love their jobs, they have a passion for helping animals, and they are so close knit. Dr. Reid is truly inspiring, she is so brilliant, caring, compassionate, and she has such a huge heart. I can only write so much in this review but if you ever have a sick pet in need or in critical condition God forbid, please come here and experience it for yourself. They even let you stay with your pets overnight, offer snacks/ coffee, and offer constant monitoring. You will never meet kinder staff anywhere else especially in the middle of the night. I also would like to ask those of you who have it or want to, please donate directly to them at VEG ER in Anaheim hills (701 South Weir Canyon Road suite 101 Anaheim, CA 92808) because it helps those with animals in critical condition just like ours receive medical attention when people are struggling to afford these unforeseen circumstances. It also helps them just do wonderful things and help out the community. I can't thank you guys enough truly at VEG ER. Bless all of you! read more

Veterinary Emergency Group - Look into pet insurance - Emergency Pet Hospital Near Me - Anaheim, California

I would just like to start off this review by thanking the amazing staff here at Veterinary Emergency Group for the quality care and support that was provided for our dog, Oreo. Oreo got into a container of Icebreaker gum which contains Xylitol and for those of you who maybe don't know, it's a very dangerous thing for our fur babies to ingest as it can cause liver damage and blood sugar dropping to a point where it can be potentially fatal... and Oreo just so happened to ingest 3x the amount that would be toxic and did not have a very promising outlook... We rushed on over to VEG since they are one of the few 24/7 emergency clinics nearby. We had called ahead to give the staff a heads up of our situation and when we arrived they greeted us and walked us through the steps of reporting to the poison control center for animals. The receptionist, Holly, was super helpful and just an overall calming presence while I was in the middle of my internal freak out and helped me to feel more at ease. The nurse/vet tech staff were all super friendly and despite it being so late at night they were able to swiftly exam Oreo and get him set up to start the treatment process. Dalton, our main night time vet tech took the time to explain the different steps in the treatment plan and also would let me know what it was he was doing as he was conducting Oreo's initial vitals check which helped me to relax a bit as he mentioned that Oreo's initial vitals seemed to be within normal range, but would need to be monitored for the next 48 hours while receiving treatment to help counteract the Xylitol. Now onto the staff... Oreo normally does not like males, but Dalton was one of the few exceptions... especially when he gave Oreo a little extra lunch LOL. Oreo is also a little skittish around new people, but all the staff went above and beyond to make him comfortable (even giving him a little room for our overnight stay and let him stay on the couch) Shout out to the army of staff, Jamie, Nani, Jazmin, Mimi, and Kloey (sorry if I'm missing a couple... there were just so many helpful staff) who helped check in on Oreo and gave extra care and attention. I would also like to thank Dr. Ortiz for helping to reassure us and keeping us updated after each vital check/tests so that we knew that Oreo was on the right track to recovery instead of anxiously waiting to see if he would make it or not. We ended up staying for about 48 hrs at the clinic before they gave us the okay that Oreo was able to be discharged and go home. I personally love the fact that they gave us the option to stay with Oreo throughout the stay and we were able to be next to him as he got his tests and treatment done. They even have little snacks and drinks prepared for us to munch on while we wait for updates. It's definitely scary to think that this whole situation could've gone differently had we not caught it in time and rushed Oreo over when we did... and I will forever be grateful to the staff at VEG for helping to treat Oreo and providing quality care despite handling several emergencies at once. Side note, the staff here are incredible.. in the short time that I was there, I saw a variety of animals (not just dogs and cats) come in to get treatment and the staff treated all of the patients with the same amount of care and attention that a pet parent would give (if we were medically trained lol) and treated everyone like family. So if you're experiencing a pet emergency and don't know where to go, look no further than with VEG as their staff will definitely take good care of you and your pet. read more

Veterinary Emergency Group - Oreo getting the VIP treatment at VEG while getting his injection lol - Emergency Pet Hospital Near Me - Anaheim, California