I usually don't write reviews. Excellent work done by both…read moreChris Thorne and Steve..Professional and respectful, clean and did a good job, Chris is very skillful..If you need replace a new water heater, make sure you ask for Chris Thorne and you will not be disappointed.

Had an amazing experience...with an awkward replacement in back of closet, in loaded apt, worsened…read moreby, unloading all for access. Danny and Christopher, were the sweetest, and went above and beyond...Truly the kindest. Also nice interactions with Maria and Sabrina What a nice, business. Owner must be terrific, too.

From initial contact to the finished project, Clean-Out Kings has been nothing, but spectacular…read more We had a plumbing emergency late at night, so I hopped on Yelp trying to find someone to come out and scope our pipes. With their almost perfect 5-star rating, I reached out and was surprised to have received a response within 10 minutes! I was on the books for the following day just like that. Tony was assigned to us and my partner told me this is going to be our guy from now on. There were a couple other people with him as well, but Tony definitely stood out to us. Tony goes above and beyond to make sure we are taken care of. He is very acknowledgeable and we feel that we can trust him and this company. Our fairly big project was done in a few hours, which is awesome considering they had to scope it out, dig up some stuff, and lay down some new pipes. Will be recommending all of our friends and family to Clean-Out Kings. They truly live up to their name.

Been using clean out kings for 8+ years now…read more Bobby is the absolute best. He comes to your house, gives you his expert advice. Doesn't pressure you on anything. Makes sure you are happy with his service. I called 3 other plumbers and no one else came close to his service. I recommend him to everyone I know.

We called The Rooter Company and were lucky to have Jesus come out…read more He was right on time, super professional, and easy to talk to. He explained everything clearly and made sure we understood what was going on. It ended up not being a serious plumbing issue (thankfully!), but what really stood out was how honest he was. No pressure, no upselling -- just straightforward answers. They've actually done drain line work for us in the past, and experiences like this are exactly why they continue to be our go-to plumber. It's hard to find a company you can consistently trust, and we really appreciate the quality of service and communication every time. Highly recommend -- and definitely ask for Jesus!

Called at noon and said they could fit me in. Within 7 hours only got an automated text. I had to…read morecall and cancel. Only reason it's not a one star review is because the operator was polite, not her fault. Also she offered a 10% discount. Just to clarify I didn't get any work done so I can't grade quality or pricing. But they couldn't even call me back to reschedule or apologize.

My Tech was Belman; prompt, polite, knowledgeable. I highly recommend this company for any…read moreplumbing issues! He went over and above! Excellent Thank you

Joey and team were great!! Fantastic service, on time and clean! Thank you Plumber XP!!!read more

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

We like to support small, family, local businesses and had a drain replaced 3 years ago. This job…read morecame with a 5 year parts and labor warranty. But what good is a warranty if the business doesn't call back. Ever. Not even to say that they're busy and will get back to us. We called multiple times and left multiple messages. The Rooter Company in Brea was able to come ASAP and fix our clog. They also told us it looked like Purdy did not replace all of the drain. Instead of approximately 60 feet of the old drain like they reported but rather only 40 feet. Disappointed and feeling scammed

Is Purdy Plumbing out of business? We have called several times for an urgent matter but the…read moremailbox is full with no ability to leave a message. I texted and received no response.

I called to schedule hydrojetting service, and while I wasn't in a rush, they were able to send…read moretechnicians out the very next day. After calling several other companies in the area, I found their pricing to be competitive. At the time of writing, they charged $850 to hydrojet both the main line and kitchen line. I also appreciated how fair they were with pricing. They realized that upon arrival the kitchen line clean out was inside the house, and noted that this would normally cost more due to the additional setup and cleaning involved. Despite this, they honored the original quote and did not increase the price. Our technicians, Logan and Bradley, were professional, respectful of our home, and careful not to damage anything or leave a mess while efficiently completing the job. What also stood out was the honesty. There were no high-pressure sales tactics or attempts to upsell additional work. Instead, Logan gave us a straightforward assessment of what to watch for in the future and walked us through potential options and their ballpark costs. This was a stark contrast to another plumbing company I had used previously, which told me I needed to replace the entire main line. Logan showed me the camera footage and confirmed the main line was actually in good condition and that he did not anticipate any significant work needed. Their honesty, professionalism, fair pricing, and respect for our home were much appreciated. I would highly recommend them to anyone looking for reliable plumbing services.

Nobody likes to have plumbing issues (especially in the middle of using your kitchen), but…read moreDone-Rite makes dealing with the joys of homeownership as bearable as possible. I spoke with David last night, and he was able to get me on the books with someone first thing this morning. Christian arrived on time and was incredibly helpful. He took the time to educate me on the problem I was dealing with, the causes for it, and the solutions I had available. Luckily I was able to take advantage of the $99 Yelp special they offered, so this went from being a major headache to a minor inconvenience. After the service was complete, Christian took the extra time to check for any other leaks and to make sure things were looking good across the rest of the house, which I greatly appreciated. Overall I had a fantastic experience with Done-Rite and plan to work with them on some future projects. I can't recommend them enough for any of your plumbing needs!