In a pinch, I had to go to this laundromat, it was clean and large and well-maintained, and I got…read moredecent assistance from the attendant. If I needed to do laundry and I was in the area again, I would use it again.

It's okay if you live close. I hope I won't need to come again, but I'd recommend it. It's clean,…read moreand I got the job done. There are two staff members and they seem very busy, but they came to help me. I looked new and was reading a lot of signs. Not bad at all. Based on the reviews I was dreading it, and it's okay - all the basics are here. Plus I liked the family vibe here.

Kathey was so helpful from the moment I walked in - to the moment I left :) She showed me how…read moreeverything works, helped me load my card and what would be best for my comforter. Her beautiful personality really made my day. I will be going here for all my future laundry needs.

This laundromat used to be one of the best ones in the Heights, but lately there seems to be a new…read moreissue every time I come in. The dryers aren't heating properly, and some of the washing machines don't get water until the cycle is damn near over. You end up having to add extra detergent and water from the sink just to get proper suds. When I brought these issues to the attendant's attention, instead of simply acknowledging the problem, I was met with an attitude and told that they "aren't mechanics" and that the water valve is slow. I never said you were a mechanic. I was informing you of an issue so that management could be made aware and, at the very least, a sign could be posted to let customers know there's a problem with certain machines. There's absolutely no reason to be rude to someone who is simply trying to make you aware of an issue. Customer service still matters. And then there are two giant signs that say NO PARKING, yet people are still allowed to park there. This makes it extremely difficult to bring your laundry through the front door, especially when you're carrying multiple bags or trying to load and unload your clothes. It also makes it difficult to access the designated parking area. This place really needs some attention. I hate to see a laundromat that used to be one of the best in the Heights go downhill because of poorly maintained equipment, confusing parking, and poor customer service. Hopefully management takes these concerns seriously and gets things fixed.

Friendly service! Great alterations!…read moreWas able to conveniently pay by quick pay. Owner, Chris, is very nice and accommodating.

The work is good , however I have an issue with the lady who takes your clothes she is curt , a…read moretad rude and intrusive . What comes up comes out no tact no professionalism . Otherwise They do good work . My ranking would be higher if there was a level of professionalism and tact

This Cleaners, Olympia Cleaners, is in my new neighborhood. I took clothes there to be cleaned…read morewith an expectation to pick them up on Saturday, to be ready for church the next day. But to my surprise, I saw this sign that stated, "Will Be Back in 15 minutes. Thank You." But after almost 50 minutes, no one showed up. Closing time is displayed as 5:00 pm on the door, but 6:00 pm on the voice recording. It is 15 minutes to 5:00 pm now. This is highly unprofessional. I signed up for the VIP service, but I am not sure they will get my service anymore. Many other people came to pick up their items to no avail. I saw 6 or 7 other unhappy customers leave without their garments. This is not how business should be conducted.

I received a coupon in the mail for discounted service "Shirts minimum 4 $1.35 per shirt" I…read morepresented 5 shirts for cleaning and noticed I was charged $2.50 per shirt. When I asked why, I was informed my shirts were French cuff and not entitled to the discount. The add didn't exclude French cuff, there is no signage in the cleaners indicating these shirts would be charged at a higher rate, nor did the employee inform me prior to charging me that French cuff shirts would cost more. Is it me? Am I asking or expecting too much as a customer to be informed what my cost will be prior to being charged? This screams of bait and switch!

Had a long dress purchased for a wedding hemmed, good price, returned on time. very nice staff.read more

excellent work & friendly service. Had a 35-year-old cross stitched baby blanket for my son that I…read morewas giving to my son's child for the baby shower. They took the time and the blanket came out clean & pressed. Looked terrific. I appreciate all the time the owner took to do this great service.

Switched to CD One after some issues with another local cleaner and lost items…read more Never had a problem here, fast and courteous service. No lost items so far :-) Same day services available and have also used their drop off service many times after hours. They also have some discounts at times, so be sure to get on their email list etc

had a very disappointing experience with CD Cleaners in Frankfort…read more I recently bought several brand-new polo shirts, shorts, and dress pants and specifically brought them in to be professionally pressed so there would be no creases or fold marks from the packaging. I also dropped everything off before 10 AM, and according to their policy, same-day pickup should have been available. Instead, I was told it would not be ready until the following evening. When I picked up the clothes, they looked terrible. It honestly appeared like some of the items had not even been properly pressed at all. The creases from the packaging bags were still clearly visible. I immediately called and explained the problem. They told me to bring everything back and assured me they would "make sure it gets done right this time." Each trip to their store takes me about 25 minutes each way, so having to drive back and forth multiple times was extremely frustrating, especially because I work long hours from 7 AM until 9 or 10 PM every day. After bringing the clothes back, I called again and spoke with the man handling the store. I explained that some items still looked untouched. He said the owner would call me back. Nobody called. The next day I had to call again, and I was given excuses about why the owner never contacted me. Eventually the owner called and wanted me to bring everything back yet again. At that point, I lost confidence completely. If the job could not be done correctly the first or second time, I do not believe repeating it again would suddenly fix the issue. Very disappointing customer service, poor communication, and a complete lack of consideration for customers' time. I expected professional pressing service for brand-new clothes and instead ended up wasting hours driving back and forth with nothing properly resolved.

Management listens and they even greet customers upon entry. Some customers are recognized by name…read moreand that makes us feel that you want to keep our business. Moving Jessica ???? into an Assistant Manager position was noteworthy. Her customer service skills to go along with her smile, is a "good front door" to your establishment.

I should have followed the advice of other reviewers. I had a cashmere sweater dry cleaned and it…read morecame back with deep wrinkled creases. Rather than accept responsibility for the damage, the store employee contended that the sweater came with the damage. When I requested to speak with the owner, the employee advised I would have to wait for 2 months until he returned from vacation. After insisting on speaking to a person with authority to resolve this issue, the store employee advised I would get a call from a manager from the Country Club store. If you want to run the risk of your clothes being damaged and a store that denies responsibility, go elsewhere.

Great service, fantastic convenience, a tad expensive. You leave your dirties in a purple nylon…read morebag on the front steps in the morning and they come back perfectly cleaned and pressed a few days later. THey charge it to my debit card. The convenience is unbelievable.

Decent prices compared to other laundromats in the area, but half the machines don't work. I use…read morethe PayRange app to pay for the machines, since it's easier than carrying change, but unfortunately it can be hard to get a working machine that shows up on the app. I believe only 2-3 dryers show up on the app, even though there are tons of dryers in there. So if someone else is using those dryers, I'm SOL. I'll probably continue doing my laundry there, but I wish they'd get the washers and dryers working and showing up on the PayRange app!

This location was really nice when it first opened. Now its just like most of the other businesses…read morein the area. It's always dusty inside, the fake plants on the top of the walls are caked in a thick layer of dust. The top-loading machines are almost never working now, and lot of the front-loading machines are out of order too. Several of the dryers don't work either. I liked when I could pay just one quarter for 15 min of dry time because sometimes that was all i needed, now its 75c for 30ish min. Also, the vending machine for drinks doesn't work, the snack vending machine always gets food stuck and no one has the key for it so you're sol if that happens. The owner flat out refused to turn on the AC when it was over 90 degrees outside. The employee that works there is a total sweetheart though, she deserves better.

I been searching for 24 hour laundromat found this one I will be going this everning. I'll let you…read moreknow the results I hope its a nice one (chicago heights) hmmm