Very clean with friendly employees! The free Wi-fi allowed me to get some work done while I waited…read more A little pricey but worth it!

The washer don't wash get stuck then didn't open no words for the owner to have a place in this…read morehorrible shape !

BEWARE! I had an awful experience at Best Cleaners and want to warn anyone considering bringing…read moretheir luxury items here--DON'T. I brought in a large order including three handbags and a pair of suede Birkenstock slides. Among them was my Louis Vuitton purse with vachetta leather. I was initially told that my items would take extra time because they were being "outsourced to a leather professional." I patiently waited two weeks to pick up my items, trusting they were in the hands of someone knowledgeable. Big mistake. When I got my items back, I was absolutely horrified. My Louis Vuitton was completely ruined--its vachetta leather was darkened, burnt-looking, and destroyed. My Birkenstocks were also discolored beyond repair. When I reached out to discuss the damage, I was met with a dismissive, cold, and unapologetic response from the owner. She took zero responsibility and instead blamed the "age" of my items--as if high-quality materials suddenly burn and discolor on their own! What's even worse is that their response completely contradicts what I was originally told. If my items were truly sent to a professional, why does the owner's response sound like Best Cleaners handled them directly? Were they lying from the start? To add to the horrible customer service, the owner never called me back despite my multiple attempts to get answers. I had to continuously reach out to her, only to be met with a rude, unprofessional attitude. And if you think this was a one-time bad experience, look at their other 1-star reviews. This isn't the first time they've ruined someone's items. Pay close attention to how the owner responds to bad reviews. They act sweet and professional at first, but the moment there's an issue, their attitude flips. Instead of taking accountability, they become hostile and defensive. DO NOT trust Best Cleaners with your high-quality items. They lack the knowledge to properly clean luxury goods and will refuse to take responsibility for any damage they cause. Save yourself the frustration and go somewhere that actually knows what they're doing. Please refer to the attached photos !

My very first and last time in this establishment was horrible. When I walked in, the young man…read morerolled his eyes and walked away from the counter. I stood there for maybe 5 min and he came back. Not, can I help you or good Afternoon. He said, what. That was my que to leave. As I walked out he made a smart comment, fuck you then. I wanted to say something, but my mind said keep walking. Would never do business with customer service like that.​

This Cleaners, Olympia Cleaners, is in my new neighborhood. I took clothes there to be cleaned…read morewith an expectation to pick them up on Saturday, to be ready for church the next day. But to my surprise, I saw this sign that stated, "Will Be Back in 15 minutes. Thank You." But after almost 50 minutes, no one showed up. Closing time is displayed as 5:00 pm on the door, but 6:00 pm on the voice recording. It is 15 minutes to 5:00 pm now. This is highly unprofessional. I signed up for the VIP service, but I am not sure they will get my service anymore. Many other people came to pick up their items to no avail. I saw 6 or 7 other unhappy customers leave without their garments. This is not how business should be conducted.

DO NOT GO HERE! THEY ARE NO LONGER A GOOD BUSINESS!!!!…read more From the look of the reviews before mine, it's not just me and this place has indeed turned terrible. I have been going to this establishment for quite some time, and the service was great. I don't know what changed or who changed things, but the service is awful, and my experience today is enough to make me never return. Firstly, the hours say 7am to 7pm for M-F . I arrived at 6:55am, waiting for them to open at 7 and no one ever came. I left around 7:27 to go to the gas station and called back to the store before i left the gas station to see if anyone had arrived since I had left. No one answered. I called at 8:18am and no one answered, but I immediately received a call back. I asked if the hours had changed because I planned my day with many errands around getting my items in, so they could be in by 9 and out by 4. Waiting when they hadn't shown up was super frustrating, but I understand that things do happen. Now here is where I got frustrated and the lack of customer service and poor management started to show, the gentleman who called me back acted like I should have known that the hours were listed incorrectly on their establishment signage as well as online. Not only that, even more problematic was the fact that he hung up on me! Right after he hung up, I went BACK to the cleaners after finishing another errand, mind you this is super inconvenient for me, but I needed to get my items in by 9am in order to have them back by 4. I gave him the benefit of the doubt and thought, perhaps that was a mistake! wrong! When I showed up, the gentleman was AGAIN rude and nonchalant. I have never experienced such a lack of accountability and such a dismissive attitude! I asked about being convenienced since I waited over 30 minutes, and he said there was nothing he could do. He also said my items that were turned in around 8:28am could not be serviced for same day. So not only do they provide the wrong business hours, they also provide false advertisement of the services offered, and I should bear the brunt of their professionalism? That's what the young man told me! ridiculous! When you change as a business, it's your duty to notify consumers. The hours online can easily be changed, and a sign can be put up on the door as a courtesy to inform customers. Disregard for other's time is the ultimate form of disrespect. I talked to my cousin who was the one to refer me to this establishment, and she let me know that they had lost her items and changed the receipt information to make it look like she had fewer items. She won't be returning. I've also seen similar comments in the recent reviews that I just read. I regret leaving my items with them today, and after I make this review, I will be calling back to get my things. I don't want them losing or putting holes in any of my valuable items! I for sure will not be returning here ever again.

Had a long dress purchased for a wedding hemmed, good price, returned on time. very nice staff.read more

excellent work & friendly service. Had a 35-year-old cross stitched baby blanket for my son that I…read morewas giving to my son's child for the baby shower. They took the time and the blanket came out clean & pressed. Looked terrific. I appreciate all the time the owner took to do this great service.

had a very disappointing experience with CD Cleaners in Frankfort…read more I recently bought several brand-new polo shirts, shorts, and dress pants and specifically brought them in to be professionally pressed so there would be no creases or fold marks from the packaging. I also dropped everything off before 10 AM, and according to their policy, same-day pickup should have been available. Instead, I was told it would not be ready until the following evening. When I picked up the clothes, they looked terrible. It honestly appeared like some of the items had not even been properly pressed at all. The creases from the packaging bags were still clearly visible. I immediately called and explained the problem. They told me to bring everything back and assured me they would "make sure it gets done right this time." Each trip to their store takes me about 25 minutes each way, so having to drive back and forth multiple times was extremely frustrating, especially because I work long hours from 7 AM until 9 or 10 PM every day. After bringing the clothes back, I called again and spoke with the man handling the store. I explained that some items still looked untouched. He said the owner would call me back. Nobody called. The next day I had to call again, and I was given excuses about why the owner never contacted me. Eventually the owner called and wanted me to bring everything back yet again. At that point, I lost confidence completely. If the job could not be done correctly the first or second time, I do not believe repeating it again would suddenly fix the issue. Very disappointing customer service, poor communication, and a complete lack of consideration for customers' time. I expected professional pressing service for brand-new clothes and instead ended up wasting hours driving back and forth with nothing properly resolved.

I have a pair of pants that needed to be altered. Left them at cleaners, they called a few days…read morelater, $40. Ok fine, call me to pick them up the next day. I thought that was fast and was super excited to have them back. Pay for pants and on way out to car, realize none of the alterations were done. They apologized, took them back. Called me to tell me the cost of alterations again!!! They said they were confused. Finally picked up finished product and the alterations were absolute shit!

I should have followed the advice of other reviewers. I had a cashmere sweater dry cleaned and it…read morecame back with deep wrinkled creases. Rather than accept responsibility for the damage, the store employee contended that the sweater came with the damage. When I requested to speak with the owner, the employee advised I would have to wait for 2 months until he returned from vacation. After insisting on speaking to a person with authority to resolve this issue, the store employee advised I would get a call from a manager from the Country Club store. If you want to run the risk of your clothes being damaged and a store that denies responsibility, go elsewhere.

Great service! Consistent and courteous customer service across locations. I have also used the…read morelaundry service. Great prices.

Great service, fantastic convenience, a tad expensive. You leave your dirties in a purple nylon…read morebag on the front steps in the morning and they come back perfectly cleaned and pressed a few days later. THey charge it to my debit card. The convenience is unbelievable.

Decent prices compared to other laundromats in the area, but half the machines don't work. I use…read morethe PayRange app to pay for the machines, since it's easier than carrying change, but unfortunately it can be hard to get a working machine that shows up on the app. I believe only 2-3 dryers show up on the app, even though there are tons of dryers in there. So if someone else is using those dryers, I'm SOL. I'll probably continue doing my laundry there, but I wish they'd get the washers and dryers working and showing up on the PayRange app!

This location was really nice when it first opened. Now its just like most of the other businesses…read morein the area. It's always dusty inside, the fake plants on the top of the walls are caked in a thick layer of dust. The top-loading machines are almost never working now, and lot of the front-loading machines are out of order too. Several of the dryers don't work either. I liked when I could pay just one quarter for 15 min of dry time because sometimes that was all i needed, now its 75c for 30ish min. Also, the vending machine for drinks doesn't work, the snack vending machine always gets food stuck and no one has the key for it so you're sol if that happens. The owner flat out refused to turn on the AC when it was over 90 degrees outside. The employee that works there is a total sweetheart though, she deserves better.