Most relaxing nail appointment I've ever had! I did not once feel the stressful -get in & get out-…read morehustle that I've always experienced at nail salons. This place was beautiful, calm, clean, and super friendly. Ken did exactly what I asked for, and the other staff all seemed just as great. I will definitely be back!

I was a customer for about 5 months. No problem with dip powder until I decided to try the gel set…read morecalled "Tiana Collection" As Ken started the set, I noticed a burning sensation after the 2nd nail was done. I let him know it was burning and suggested he lower the UV light that he used to set the gel. He mentioned that the light only had 1 setting and that he couldn't change it. As he continued, I suggested to move the heated UV lamp further away from my nail bed as the temperature and position he had it in was burning my nail bed. I mentioned this as a reminder several times. When I got home that evening, I had to take Tylenol and add ice to my nails to sooth the burning sensation. At this point, I was concerned because the burning radiated from my fingers up my arms. Went the at shop opened, I contacted Ken to let him know what happened. He had me come in to remove the gel. I also asked for compensation, at least a percentage of my money back or have him do dip set later. Jennifer told me they took the gel set off, and took time doing my nails, so there was no compensation or refund of any kind. I suggested to file an insurance claim as this was an injury due to a product they provided. She told me insurance will not pay for it and she didn't see whether I deserved a refund. I have never experienced this sort of hospitality or service at any nail salon. I came here as a referral from a coworker. While still getting familiar with this area, I thought this place would offer great service. If you are thinking of getting nails done at here, be aware because it's not about customer service it's more about money for them. I always wondered why fee for services changed often when I got the same thing each time. Hidden fees no consideration for how they treat their customers. Deluxe pedi and gel with 2 horrible nail designs totaled - $145 and still burning from lamp. Go someplace else. UPDATE: Several hours later, Jennifer, the owner, left me a voicemail asking me to call her back. I returned the call believing she might offer an apology, discount, or some form of resolution. Instead, the conversation focused on my review and why I had posted it. She reiterated that because I chose the service, I was not entitled to any compensation. When I suggested continuing the discussion after she finished with her customer, she declined and continued explaining why she would not provide a refund, discount, or credit. This entire experience was disappointing. Mistakes and adverse reactions can happen, but what stood out to me was being told, "I'm not going to argue with you," when I was simply expressing surprise and concern about what had happened. I was not arguing at all, and the comment felt dismissive. I was left wondering whether I was being treated differently, possibly because I am an African American woman. Regardless of the reason, I did not feel heard or respected during the conversation. Reactions can happen, but how a business responds to a customer who has been injured or harmed by a service says a lot about its values. Unfortunately, I felt dismissed, blamed, and left without any Potential customers should be aware of my experience and make their own informed decision. Wow

I got my nails done for the first time at Queen James and I absolutely love my nails! It's already…read morebeen a whole week and they still look like I just got them done. She is my new favorite go to nail tech and I'm so glad I found her! Customer service is very professional in the salon. space is extremely clean. I highly recommend her.

How did I not know about this place??? I always go to Forestville mall and that place is a hit or…read moremiss and the last time the new girl threaded my skin off (she was new) so I immediately began searching for a new place. This spot is perfect!!! She sat me down asked if I wanted my eyebrows cleaned and worked her magic. A true professional who knew what to do didn't need directions and I'm a forever client now

they frequently open late... i came at 12:45 the door is now closed and they requested lunch. its…read moreunderstandable but maybe more staff would help so paying customers are not waiting for you to open up shop or finish lunch when we drive to be serviced.

Okay so I had been going to Tia for the last couple of years because she's not that far from my…read morehouse. She's not as friendly as I would like her to be but it's whatever. I kept going because she was keeping my eyebrows on the fleek status. Now, the last time I went to her, a couple of months ago, this is what happened (see pictures). I think she had just gotten back from a trip or something so we didn't even go to the basement she just pulled up a chair and did my eyebrows in the hallway. It hurt but you eyebrow threading ain't no walk in the park so I didn't think anything of it. You know how you have those tears in your eyes because of the pain and when she hands you the mirror you kind of squint and say thanks, well that's what happened. It wasn't til I got home that I saw this. She literally tore my skin off. It scabbed and such and I still have a little scar, mine you this was a couple of months ago. Low key, my eyebrows were still fleekish though. Needless to say I have never gone back and I was pretty loyal to her. Sometimes she's good other times not so much. No consistency and I can't play that game when it comes to my face. Smh. Not only that but I'm sure she saw it and I'm into integrity. If you messed me up don't just let me leave pretending everything was perfect.

I found her on Yelp while I was on the manhunt for a new eyebrow expert to shape me into…read moreperfection. Her reviews were decent, so I figured let me take a chance. I contact her and she has immediate availability. Hooray! I arrive at her home and it is lovely. We go down to her salon set up and it is large and clean. Double Hooray! So far, so good! I sit in her chair and she goes to work on my eyebrows. Five minutes later she hands me the mirror and I could not believe she had done anything to my eyebrows. There was no shape, they were still untamed, and they looked almost as bad as they did when I walked in. I smile, thank her for her services, and pay. I figured there was no point in showing dissatisfaction because I would not be comfortable allowing her to do anything further to my eyebrows. I then had to drive to the mall to find someone who could fix my eyebrows because I was not having my shapeless brows. The lady who I found in the mall to do my eyebrows did not believe me when I told her that I just got them done! Tia is a nice woman, and based on the reviews I am sure she does offer good services. She just does not give that arched brow look that I like to go for. It is not necessarily a bad thing, just my personal preference.

This is how my eyebrows look. I've got Microshading done before and the outcome did not look like…read morethis nor did it hurt this bad. Felt more like a tattoo. I feel sad.

Had the microshading eyebrow service done here: the process was crazy because you can't get your…read moreeyebrows wet for six weeks and have to be careful not to rollover and sleep on them. As frustrating as that was, I complied with the instructions. The owner/artist said she mixed "vegan" inks which clearly did not take. She assured me it would be rectified during the touch up process two months later. I paid for the touch-up, and after waiting another month there is still no improvement. My eyebrows tails have a tattooed outline with empty space. It is beyond embarrassing. When I spoke to her about the issue she said she had never seen this before but my friend who went there is having a similar issue. The results are not professional and look like the work was done in someone's basement. $700 wasted!

Megha did an amazing job on my eyebrow threading and tinting! From the moment I sat down until I…read moreleft, she was warm, professional, and incredibly detail-oriented. She took her time to make sure everything was just right, and the results exceeded my expectations. I couldn't be happier with how my brows turned out. Highly recommend her ...A+++++!

I am a frequent flyer at this place because it is convenient for me and I've not had any issues…read more There is nothing super special about this place except location. A lot of the items in the shop are broken/taped together. however, pricing is fair. They are quick and typically you never have to wait long. I think the longest I have ever waited was about 10 minutes because I came at opening and they opened late. I hear this happens frequently so I never go at opening anymore.

I cannot say enough about NavaShalom and the owner/operator, Cherie Elder!…read more This studio is best for the person who is serious about caring for their skin and not just seeking a "spa" facial on a whim. Cherie remains current on advancements in skin care and is exceptionally well versed and invested in the unique needs of ethnic skin. EXCEPTIONALLY! I have routinely receive compliments from family members and strangers about how vibrant my skin looks since starting with NavaShalom several months ago. I had to "kiss a few toads" before I happened upon this hidden gem in Bowie. From her authentic energy, the clean and calm vibe of her studio to the undeniable results... I without hesitation HIGHLY recommend Cherie and her studio!

What can I say about this place--it's so amazing. I started going in the fall and I'm now a…read moreregular. Cherie, the esthetician and owner, has such a warm spirit that makes you feel like an old friend on your very first visit! She's quite knowledgeable on what works and what's a gimmick, and she has a wide variety of treatments for various skin issues. My skin is always glowing after I leave, and I consider it to be a key component of my self-care regimen. Parking is easy to find, and free, and she's located in the Sola Studio Suite complex in Bowie Town Center. Additionally, after your first visit, Cherie will email you a detailed analysis to help you on your skin care journey. Check her out!!

I drove 20 miles to get my lashes done there. I had been following them on Instagram for a while…read moreand thought they did a decent job. When I called to book an appointment I was pleasantly surprised by how affordable it was. They have a cute salon. The lash artist made me feel very comfortable, I could have fallen asleep on the table. I got the hybrid set. I would go to them again I. The future because the prices are very reasonable compared to some of the places I've researched in the DMV. I've only been to one other place to get my lashes done here and I like this place way better and it was half the price of the other place.

I got my lashes done here on Tuesday, 9/29/2020. I have to say, my appointment was at 3:30PM, and…read morethe lash tech arrived 20 min. later. So the waiting time was a bit long and unprofessional. Although, the place was nice, clean, and the vibe was amazing. The workers were really nice and friendly. I finally got to go to the back to get my lashes done. I chose the classy set for $125. I chose the long length. I was surprised on how fast it was. I felt very relaxed and I loved the music. The only thing bad about this place was the service, wasn't very professional and on time, but that's totally fine. Everything else was perfect! The results are amazing and i love my lashes.