Do not get your eye brows or lashes done at this place. You'll be wasting your money and time. This place seriously sucks. Wow.

(First negative review of my life.) My mom was the guest of honor for a formal professional event with 150+ guests in attendance. My job was to help her look and feel her best before arriving. I am not from the area but this salon was close to her party location. When looking around for a salon we were looking for something full service (hair, nails, makeup, waxing) as she was the guest of honor. I chose this salon because of its previous reviews. I called about 3 weeks prior to our event and spent about 20 mins on the phone with the receptionist discussing our event and what services we were looking for, and whether this salon would be a good fit. She was very helpful, suggested an appointment time and to block 4 hours for our services to make sure we got out on time for our event. We made appts for everything. The day of our event we arrived for our appts. I saw our names clearly on the books at the desk with all of the correct details noted. We were immediately taken into the nail salon and put into a pedicure chair. No problem. We explained to the nail tech what we wanted done that day (our whole package) and asked to make sure getting our nails first was the correct thing to do. She said yes and that she would let the stylists know we were there to go over for our hair next. Midway through our pedicures, a stylist came over to our pedicure stations. No introduction. The first words out of her mouth were "No one told me you had appointments for hair today. You are not assigned to me and I am already fully booked today. I am not going to be able to do your hair. There are no other stylists here." Wtf. How do you make an appt for something and not have that appt honored? I tried to explain that we are clearly on the appt book so I don't understand how we could not have a stylist reserved? She said "Don't get an attitude with me, this has nothing to do with me. The receptionist did not tell us we had your appts today so you were not assigned to me and the other stylist already left for the day." I was really trying to remain calm and not lose it in front of my mom on her big day. I frantically called around to every other salon in the area because at that point the only thing this salon was doing for us was nails. We were left to our own devices to find somewhere else to do hair, waxing and makeup and it was already 330pm on the day of the event. The only place that would take us on such short notice was hair cuttery. Right before we left, the stylist returned and said she could squeeze ONE of us in for hair but not both, so which one of us wanted our hair done that day? (Both of us coming in with unwashed hair up in a bun thinking we are getting our hair done...so who is going to arrive at this formal event looking like that?) Bullshit. I told her we were no longer interested in any of their services and we promptly left. Thank god hair cuttery took care of us as a walk in for hair and waxing, and we just did our make up ourselves. I would never go back after being treated that way. An appt 3 weeks in advance should be honored, or a phone call earlier in the day to let me know you are short handed so I don't even waste my time coming in would have been better than the way this was handled. read more

Oh my goodness - I searched for nail salons close to the BEI rental car center and this was the shop with the highest rating and now I know why!!!! I just has the most wonderful jelly pedicure. I'd never had a jelly pedicure before, but the tech, Kevin, who assisted me today said to try it and I'd love it. He did not disappoint. When ever I'm back in the area I'm heading back here for another jelly pedicure!!!!! read more

Love this place! So clean, and such a lovely atmosphere. I have only had pedicures and manicures but they really go above and beyond for comparable prices to low end nail places. I will definitely be back! read more

I've only gone to this place once, but it was a great experience. I've been looking for a new place for months and when I saw that this place opened I thought I'd give it a shot. I brought my daughter along and we got pampered! The place was relaxing and tranquil and clean! I got a great pedicure and a gel manicure that I love! Plus there are a ton of options for different levels of pampering. I will be going back to see if this will be my new regular place. If I were to criticize anything, to make the place just about perfect they could offer water to the customers (as I was leaving I noticed they appeared to have a water fountain/tea station near the door but I was never offered anything.) And also I found the two guys who weren't working, but instead on their tablets with headphones on a bit unprofessional, especially when one got up from his station and sat in an empty pedicure chair to get more comfortable. read more

This review is directed towards my waxing experience there. The studio itself is beautiful and they do a great job with nails. However, this past Thursday I went for a facial wax and it was a horrible experience. The lady who waxed me barely spoke English which is a problem when it comes to sensitive skin. I told her not to use alcohol and she did exactly that. I told her not to use large pieces of wax strips on my face, and she did exactly that. She ripped the top layer off my skin on both the left and right sides of my face leaving me with unsightly pigmented 3cm scars on my face. I'm sure in a few weeks it will heal, but the fact that this even happened is ridiculous. I knew it was happening during the wax bc I could feel when the skin was ripped off. For two nights my skin has been painful and burning and I can't even sleep on my side. I have had plenty of waxing experiences at other places where this was not an outcome, so it is not because my skin is not used to it. I had my eyebrows done here before by another girl who spoke English and she did a decent job. Just because someone works in this upscale studio, does not mean they are qualified to wax, and English should be required to converse with the customers to produce an effective result. My advice to anyone getting a wax here, make sure that person can understand your concerns: ( sensitive skin, acne medicine, etc.), otherwise go somewhere else, or ask for someone else. I will go back for my nails, but never again for a facial wax. read more

Great service, kelvin is a great technician. Takes his time and does a great job. My nails usually last 3 weeks at least

My first time In Years to get my nails done, mainly because I cannot stand having long nails. But they did a fabulous gel manicure with a lotion hand massage and hot towel after. It was great and I am thrilled with my nails. I will for sure be back!! The salon itself is beautiful. So glad I decided to stop in! read more

This was by far the best pedicure I've had in a long time. My friend and I have been searching for a salon that offers a good massage with the pedicure and we have finally found it! Opted for the hot stone pedicure and it was amazing. Absolutely worth it! We will be going back! read more

My favorite home town salon! Very short wait times, clean facilities and a nice long list of services. Would definitely recommend.

Came here based on a friends experience however when I first got here they didn't even acknowledge me. I waited a good 45 min before I got helped, then come to find out I waited there for nothing. I wound up paying over $90 for my eyebrows and my nails. And who doesn't include a cuticle trim in with your gel manicure? Absolutely rediculous and I will NEVER go back here again. Worst service I have ever received from a nail salon. Beware if you are not a regular! read more

This is my favorite place to go to now! Its very nice and all the employees are great and friendly. I've gotten a wax, mani, pedi, and eyelash extensions done. They offer you water and they have wine and coffee and I've seen cookies and donuts and snacks there for customers too. During the summer I will usually get a pedicure like two times only. And I will do it myself most of the time. But now this summer ive been there almost every other week because I like it there so much. I've also noticed at most salons they kind of rush everything and want to get customers in and out quickly. But here I can tell they take their time and make sure they do a good job. You can feel very comfortable there. And great management too! :) read more

This is a really nice place, very spacious and clean. I was hoping the service would match and it did not. I had the shortest pedicure I have ever had - it latest made twenty minutes. She left my nails rough on the edges and polish on my skin and not parts of my nail. It was really rushed and while there may be some providers that are better than others, I will not be going back to find out. read more

This place is absolutely terrible and overpriced my boyfriend and I waited in the pedicure chair for over 25 minutes for someone to finally come over and start the water for us the entire time the lady was nasty and acted as if she didn't want to be there! The pedicure was terrible she rush through it definitely will not be returning!! read more

This place was so nice. Quick service and courteous staff. One time i decided to try a wax. My technician could see i was in pain and assured me i didnt have to contiue the service. She only charged me for th portion i had completed. I reallybappreciated her being gentle with me and placing her concern with the comfort of the client and not with making the full sale. I will always come here for my service. Ask for Lisa! read more

Best pedicure around. Ask for James - you won't be disappointed! Also, try the jello pedicure. This has been a very relaxing, gentle and comfortable experience. read more

It seemed a little pricey...I got a gel mani and regular polish change on my toes with French for $50. I am traveling from out of town, so that may just be the norm here. However, Mary definitely did a fantastic job on my nails and toes. I will definitely be back before I head back home! read more

VIP Nail Salon - Love how my nails turned out - Nail Salons Near Me - Hanover, Maryland

This was my first time at this Salon for a haircut with Danny. Who is amazing btw. He is very talented at what he does and can't wait to book him for color! I'm sorry to say I am divorcing my hair stylist and will be sticking to Danny from now on. He talked through the whole shampoo and wash and his fabulous blow out!! Which I love, love love :-) I'm soooo glad I found this little gem. This hair & nail Salon itself is also gorgeous. They offer a ton of services which I have yet to try. I loved the chandelier above me while I was getting shampooed. Only down side is now I need that in my house!!! It is beautiful. Try them out! Worth the drive from the city 100% read more

Very nice spot. Gorgeous inside. They take care of you extremely well. Whether you're pampering yourself with a pedicure or manicure, they do it all. They even have a separate area for the hair salon. They do facials and massages, what more can you ask for? read more

I have been coming here for a few months now and have always had a good experience. The place is very clean and everyone is very polite. They offer water, tea, or wine when you sit down. I've gotten pedicures and gel manicures and they've always done a great job. They are reasonably priced too. I definitely recommend this place! read more

Magnificent salon !! Hair stylist, Danny worked magic with my hair !! He is the ultimate professional. He brought me bottled water and a small cup of assorted pretzels while waiting for my color to process. The "new ' me will be a regular customer for sure. The salon is also conveniently located across from Arundell Mills Mall. Make an appointment with Danny ASAP to look amazing!! read more

The inside is set up very elegant and the service is fantastic! Lina is the best nail technician I've ever had do my nails. Very pleased with this business and will be coming back. read more

I am fairly new to the Severn area. I moved from Abingdon to Severn in order to be closer to work. I chose to find a new hairstylist in the Severn area. I read all of the review's and all of them seemed to be 4-5 stars, but what i didn't realize is that no one was talking about the hair stylists, just nails and massages. I had the worst experience at Exquisite Nails & Hair Studio. I spent over 4.5 hours in the chair with the stylist, who was rude, didn't have good chair manners, and royally messed up my hair. She kept the foils in my head for 3 hours and dried my hair out. I told her that i had my worries about going to a new salon, and how i liked my hair a certain way, and went in to detailed explanations about it, and she was just very rude and was very short with me. I contacted her the day after my appointment to let her know that the color did not turn out the way i had expected, and she proceeded to tell me that there was nothing she could do without a price tag. She wanted to charge me an extra $40 dollars just to walk in the door and for her to examine it. Just be careful when walking into the door, the facility is gorgeous, and the people up front were nice, it just appears as though the hair stylists just don't know exactly what they are doing. read more

Crappy costumer service, I was given a gift card for this place so I went, the gift card had no expiration date on it and I was told when I went to pay that they will not honor it because it was issued over a year ago. But it had no expiration date on it so I asked if the manger can override that. So someone ( gets on the phone, didn't understand a word of the conversation) and I was told the manager says no. I went on their website and tried to send an email but the website was down, I tried again a few weeks later and send a polite email via the contact us link. No answer! Shocker!! Anyway needless to say not going back ever again!! read more

This place is beautiful. Good customer service. Full service . A bit pricey but worth the cost for the experience.

My review is based off of 3 visits here, starting in October 2013. Each visit was for waxing (2 Brazilian/eyebrow & 1 eyebrow). Lina did all 3 procedures and she was wonderful! On my first visit I was very nervous and self conscious and Lina made me feel very comfortable and relaxed. She explained everything she was doing, every step of the way. I used to live 5 minutes away but I've recently moved 30 minutes away but I will without a doubt make the drive, Lina is DEFINITELY worth it! read more

I used to frequent this place when I lived closer and always recommend it to anyone looking for a great hot stone pedicure. Just visited for the first time in months since I was in the area and I will not ever return or recommend it again. The tech that did my pedicure cut me twice with the cuticle cutters. I have been getting pedicures/manicures for about 20 years and I've NEVER had a tech cut me during a pedicure. It was just not okay. The towels were hotter than I remembered them being (uncomfortably hot) and the tech put the skin scrub and mask cream in the heater too. Odd. On the menu for pedicures, they have always had and still have various scents of scrubs to chose from. However, according to my tech, they no longer offer those and use "better and more expensive" stuff now. Why is are they on the menu still then?! The stuff they use now isn't pleasant smelling at all - it's not super strong, but it's not pleasant. Hot stone massage was done well, I will say that. Lastly, I asked for glitter polish to be added to just one half of my big toes' nails... which I was charged $6 for ($3 a piece) for a "design". It was literally just glitter polish... on most of my nail. It's clumpy and not really like the picture I showed her. I don't know how glitter polish is defined as a design. I'm so disappointed with this visit and technician and will never return. Time to update all my friends/coworkers with my new opinion of this place. read more

Wonderful! The massage was wonderful during my pedicure. Tina painted my nails perfectly. My mother loved her nails too. A+ service, very classy! read more

First time here, very nice place very relaxing and elegant. I got the deluxe spa pedicure, it was awesome! My feet are very smooth. She took the time to massage and remove rough skin. She was very tentative to the water temp. The service came with hot stones but they took a while to cool so she asked if I wanted the hot wax instead it was great. Yvonne was awesome! Definitely will be coming back. And prices were ridiculous either especially for the amount of time they give you :) read more

I moved in the neighborhood a few months ago and have to pass this nail salon every day on my way to work. I've viewed their ratings on Yelp numerous times and finally decided to give it a try. My nails are beautiful! Mary was warm and friendly...and a GREAT nail tech! She listened to my wants and delivered. I'm very pleased with my experience and will be back soon! Everyone was very nice and welcoming. I met Tia later that evening and she was just as sweet as Mary. Great place! read more

Nice environment! Customer service was pretty good. I went for a pedicure and was pleased. Would go again...

Nice & professional staff, perfect nails - made me feel comfortable after a terrible experience at Glam Nails in Elkridge, MD. I will definitely come back! read more

Use to love this place before the pandemic! My nail tech had recently left but I still gave them a chance.. The environment is still very clean and welcoming and only a few nail techs and clients were inside for social distancing.. But the nail tech who serviced me wasn't worth my trip or money! I asked and paid for a upgraded pedi and received a standard pedicure, being told my feet didn't need a lot of work. If that were the case then charge me less or give me a leg/foot massage or something? Then I asked for a full set worthy of Instagram nails (like my usual with my normal nail tech) and was told no one "does designs" I was burned several times and even had the file go through my natural nail! My nails were visually uneven and this nail tech was told multiple times to fix them before they did. Then I was charged extra! For the length of my nails (nothing ridiculously long).. Never going back! Not worth the price for a painful basic mani/pani read more

I've lived in the Arundel Mills area for a little less than a year and since then have been looking for a salon to accommodate my beauty needs. After driving past this place a million times, I finally decided to give them a whirl. From the time I stepped through the door to the time I walked out, I was impressed. The atmosphere is beautiful and spacious and everyone's very friendly. Their prices are affordable and they offer many services for hair, nails, massages, etc. I was very hesitant about getting a hair cut here, but the stylist Danny (with 20+ years of experience) communicated well and was very reassuring. He asked detailed questions about what I wanted so he could and create the image I had and that he did! I will be going back to him. I've also gotten gel/manicures here and they are just as fabulous. I recommend checking this place out it's worth the try. It's peacefully pleasant. So go sit and enjoy a glass of wine or some water while pampering yourself! read more

Went in today to get a much-needed pedicure. Checked in with Yelp and they had a $25 off coupon for a spa pedicure ($5 off basically). I decided to go with the upgraded pedicure and asked if they would take $5 off and was told no. Kind of disappointed but no worries.As soon as I arrived I was greeted with a smile and seated almost immediately. Someone came by and offered me a drink, but I had brought one with me. I just wanted to relax and my nail tech only talked to me when necessary, but was really kind and very good. I had the hot stone massage and a masque and it was lovely! I really enjoyed the fact that the techs didn't speak to one another in Vietnamese. I enjoyed not feeling like I, or another client, was being discussed as is often the feel at other nail places. LOVED the experience there! Will definitely go back! read more

VIP Nail Salon - Inside salon in pedicure area. - Nail Salons Near Me - Hanover, Maryland

This is the worst hair cut I have ever had. I had an appointment with the owner Sabrina, when I got there they said she was sick and this guy named Kenny could cut it. I desperate needed a hair cut so I took him. big mistake...I took in a picture of how I wanted it cut and now i hardly have any hair left and it looks like a guy cut. I'm very upset because we go on vacation the first of March. I need extensions now, I strongly recommend NOT going here for a hair cut. I feel I was lied to when I made the appointment about getting the owner. The cut was not cheap either....$45 for a terrible job, I could have cut it better myself. read more

Every month, I go to Cindy for a wax and mani/pedi app. She does a fantastic, meticulous job. She is so nice. Go to her!! I love how clean the salon is. They have special plastic liners for their pedi tubs. Also, Carolyn does a really good job on nails. read more

I had long hair since I was in third grade but I wanted a change. I decided to do with a short bob cut and my husband and I were really excited. We chose Exquisite Lifestyle because we thought it would be really nice. It is really beautiful and has an oasis feel. When I showed my stylist the hair cut I wanted she kept telling me that I was going to regret cutting my hair short. She kept telling me these hair horror stories and that she even purposefully did a horrible job on her daughters hair so she would never want a bob again. I should have took that as a sign and left, but I didn't. The cut took twice as long as it should have and she cut it uneven and had cut random chunks out of my hair. I was able to get it fix by another stylist, but I don't want to waste my time like that again. I won't recommend getting a hair cut there. read more

I stumbled upon this jem and I am so glad i did! The staff is pleasantly nice, they are not pushy in trying to get you to get other services, they often offer you tea or water, their pedicure chairs are clean and they use a clear shower cap looking plastic over the bowl. James has been an awesome technician, my pedicures are great and he does a GREAT job at my pink and whites! I recently found out that their wax lady is great too. She leaves my brows looking their best! Will be a repeat customer for a while! read more

I went for a gel manicure and regular pedicure on a Wednesday evening. The pedicure was great, little short from what they advertised, but relaxing. I had the gel manicure done after and noticed when I got home that my thumb nail was bubbled up and the first coat hadn't dried before they applied a second coat. I had to go back the next day for them to fix that one nail. Three days later I had to return yet again because four of my nails were doing the same thing. They had the audacity to try and charge me because it was four nails that needed fixing. I told them to please remove all polish from my fingers and that I would never be returning. After driving there three times and taking time out of my day for each visit in less than a week, I'm not going back. read more