I love this location and service is top quality however today is the first time I've ever had someone berate me- front desk Brionna (?) tells me I called her a sir when I said "sorry how much is the bill?!" She was freaking rude and I tuned her out- she's in customer service has she forgotten we pay their bills? I'm giving 3 stars for the fantastic service from Mayra, Ambra, Laura and lends but this lady has to go! I am a generous and frequent customer going once every 3 weeks - I have a good mind to take my business elsewhere read more

Went in here just to ask if I could get braids ... and the receptionist first asked a stylist and then said "sorry we don't have any stylists that can do that right now" lol is this a joke? Your hair stylists can't do two braids? Also it sounds really surprising that there was absolutely no body that could simply braid my fucking hair ... lastly the receptionist couldn't even be bothered to schedule an appointment or even try to accommodate me as a customer like sis please get stylists who can do hair read more

I was desperate for a fixer upper on my hair. I had gone to a walkin salon close to my house and got an awful haircut. I called VC - Galleria and requested Juany as she seemed to receive good reviews. From now on Juany is my hairdress! She did a fabulous job! read more

I absolutely love Fabian @ the Almeda location. He is a great stylist, and knows what looks good on your facial structure. I do not go to anyone but him. Anyone wanting a professional cut and style should definetly call and schedule an appt with him. There is also another good stylist @ that location named Thui that my teenage daughters use. She is very sweet and does a great job!! Both of my daughters love her!! read more

Good service and hair cut. The only issue is that my stylist and I had a serious misunderstanding about the style I wanted. Just make sure to bring a picture of what you want. read more

I have been going for every haircut since 2008. Eight years now. They are great at what they do and offer some of the best customer service I have ever encountered from any establishment. They are all a wonderful, professional team that work in unison as a well oiled machine. Almost like a choreography. Because they have to! It's the Galleria and it can get packed and it can get busy but somehow you will NEVER wait more than 5 minutes to be seen. I have never waited more than 5 minutes. All the staff is just PERFECT!!! However, I do want to take some time to talk about one in particular. If you want the best looking hair the city is envious of, if you want to be complimented on your hair every single day, if you want the ultimate best 5-star service, if you want that friendly smile and that friendly treatment, you WILL go see Teresa A. right now. In the beginning, I was just jumping from one stylist to another. They were all amazing to me and I didn't have a preference. But the day I was paired with Teresa, I knew I would never need to try another stylist again. She was friendly from the first minute. She made me feel very comfortable. With other salons, when I wanted a certain cut, they either didn't have the tools or the skills or just told me flat out it doesn't fit my face. Teresa has always been honest with me, and given me what I want. There is no cut she cannot do. Even when I wanted something crazy, she did her best to keep it professional (as I work in an professional office environment). She has the best skills I have ever seen with the friendliest advice. It has been 6 years and I never looked back. I kid you not when I tell you I get complimented on my hair every single day and I always tell them where to go. You go see Teresa at Viz Changes Galleria TODAY! Teresa and I have since become friends, but mind you, it all only started with her amazing personality and great skills at Visible Changes Galleria. I will never stop going to Visible Changes, and I will never stop seeing Teresa. read more

Very nice people. And a very enjoyable atmosphere. My first time ever at a visible changes and left very satisfied. I was teamed up with Olga and she was very friendly and overall great personality. I went in not know what I really wanted but had some pictures and explained how my hair is very wavy and curly and I myself couldn't do anything to it. And she took that picture and did the work on my own head! It came out better then expected and would definitely recommend her to my friends. read more

I have gone here several times and like the professionalism and quality ! Highly recommended!

I went back to Visible Changes after they kindly offered to correct my bad hair cut with one of their senior stylists and they put me with Anthony! Anthony did such an amazing job. Truly a talented hair stylist, I thoroughly enjoyed watching him cut my hair. It's like art haha. As badly cut as it was he was able to turn it into something beautiful while still managing to keep my long length. Very happy with the results. read more

A little pricey, everything a la carte but service is fantastic and everyone very knowledgeable I trust them with my hair every time so it's worth it not sure how I feel about their system of being with 2/3 diff girls throughout the process but I suppose it helps them flow through their clients quicker and more smoothly there's a girl to wash your hair a girl to comb and dry and a girl to do the main job a little different but all friendly and do great. read more

This salon is conveniently located in the Galleria Mall near the ice skating rink. There is a lot of talent there and everyone makes you feel welcome. I've been seeing Lillia for awhile and she is very talented and professional. I feel so good when I leave. Very well run salon. Have been going there for ten years. read more

Lilia did a wonderful job on my haircut. I asked for an angled bob with a lot of explanation and she listened to me very patiently and carefully. She also gave her opinion on the style, but wasn't pushy at all. And she was able to deliver exactly what I asked for. She saw that I didn't feel like talking, so she was very respectful and didn't do a lot of small talk, which is very important to me. I'm very happy with the haircut and the overall experience. I'm new to the area and was a little nervous about going to a hair salon at the mall, but this place looks very nice and Lilia did such an amazing job. read more

I highly recommend Allison. She cut about an inch off, re-layered my hair, and blow-dried it. She was so nice and personable. I also very much enjoyed the pre-cut shampoo; it was so relaxing, I almost fell asleep. Total cost was $40 + tip. read more

I have been going to the visible changes in the galleria for 13 years and Juanny has been my hairdresser since. She is kind, listens to my requests and is wonderful at what she does. I would highly recommend her. read more

First let me say I drive over two hours for these two! From helping me make the best decision with my hair color to the overall care, I would dare to say Marcus and Joseph are the best Visible Changes have! They are not only professional but so very knowledgeable! I have VERY THICK and CURLY hair and the faint of heart cannot deal with my hair lol! But Marcus and Joseph know their stuff! I not only left with my BLONDE highlights but I left with healthier hair too!! If you have natural hair and love color, go see these two! I can promise you, you will NOT be disappointed!!! read more

Ask for Nary, she's funny sweet, charismatic, and will work with you to figure out what style you wanna do. She's honest and straight forward. read more

Looking for a hall with positive energy receptivity and the best hairdresser!? Visable change look for Ariadna. She has good hands

Marcus did an amazing job on my ombre/balayage! Luv the color!! Celesta did an awesome job on blow-drying and curling my hair! Thanks!!! read more

Visible Changes - Thanks Marcus!!! - Hair Salons Near Me - Houston, Texas

Kourtney Rocks! She took her time with my hair, which I really needed. I am a pregnant lady with a 2 year old at home, so I needed a cut that was easy to maintain. She gave me the cutest do! I indicated that I would need an hour for my appointment, but it did not get relayed to the stylist. Instead of rushing me along... that has happened before... she stuck it out until I was completely satisfied. If you have lifeless locks, ask for Kourtney. She will bring them back to life. read more

ask for liz!!! she has been coloring/highlighting my hair for years. she is totally worth the time and $$$!! great job liz!!! read more

This review is probably more associated with the stylist, Trang. She's been cutting my hair for about 4 years now, and I'll keep going back. She remembers my feedback for the next cut, and always does her best to make it look nice. As for the front office, they could be better coordinated with the stylists. Often they shampoo you and have you wait with wet hair for as much as 30 minutes. Thank goodness for the Words with Friends app to make the time pass. read more

I've been going to visible changes in the galleria for a few years now as it is extremely convenient for me. I work in a corporate office that has a walkway directly into the galleria, so I'm able to get my hair cut during lunch, and still have time to spare to eat before going back to the office. It also helps that I can book my appointments online so it's easy to line up a time that fits in my schedule. I've been using the same stylist (Stephanie) for a couple years now, and she always does a good job on my hair. Initially I was somewhat concerned since I have thick Asian hair and two ridiculous cowlicks, but she always manages to tame it effectively. She is also personable so the time in the chair goes by fairly quickly as we usually end up shooting the shit while she works on my hair. The only downside is she keeps getting returning clientele, so in turn she keeps getting promoted so her rates are inching upwards. At least I know there are others who agree with me when it comes to Stephanie's abilities as a stylist. read more

I had a really good experience with the first hairstylist, Katrina. She did an awesome job! Then, a day before I was traveling and the only day I could have a hair cut, I requested a hairstylist on the same level as Katrina and they gave me a lady that doesn't even show in their website. I don't even remember her name!!!! She cut my hair uneven and without following my instructions. It was a horrible experience. After this, I decided that I am not going back not even try Katrina one more time. They made me feel unimportant and they didn't took time for me. It is all about business in this place they don't care how the customer feels!!! read more

I have been a client of Visible Changes for at least thirteen years, Veronica has been coloring my hair for about five years and she has never made one mistake. It is always perfect!!!! And I mean perfect, I have had many stylists and thought I would be ok with Art Director "Ronnie". Please beware what she did to my hair was so horrific that I am still in shock. It will take a couple of cuts and six months of growth to get past what she did and all I can say is that she either thought I was someone she knew and disliked or she is on drugs and gets off too ruining peoples hair for no reason. She made a few comments as if she knew me and the sad part is, she prob makes way more money than I do. I have to budget for months to go here, so Im not sure if I will ever get over what RONNIE did to me and will always wonder why. read more

So i'm not from Houston and have been trying different barbers/shops trying to find somewhere/someone that I can consistently start going to.. I was really skeptical going to a place in the mall like visible changes just because I haven't had good experiences in the past with places in any mall really.. So the week before thanksgiving I was desperately needing a cut and said alright why not let's give em a shot.. Needless to say I'm glad I did because I ended up getting a haircut by Hannah Crotts there and was extremely happy. The fact that she took her time, and her attention to detail was something I've been looking for ever since I moved here. Plus she was super friendly and could actually hold a conversation with you and didn't make u feel like she was rushing to get u out of there so she could get to her next client.. Would definitely recommend Hannah to anyone looking for a great haircut and positive experience. -James read more

The stylist BRANDY was terrible !! I GOT THE WORST HAIRCUT OF MY LIFE !! Went in just to get a little bit trimming done and came out almost bald. I got the exactly opposite of what I asked for. I thought they would know the meaning of trimming but no for them trimming meant cutting hair extremely short and uneven. I would high NOT RECOMMEND this place, only go if you want to get your hair cut down to almost none. I mean I payed 32$ plus tips for a master stylist and was left with no hair, Walmart could have given me the same haircut for 5$. read more

Dropped my 16 year old daughter off to get her hair colored. No cut, and they didn't even blow it dry. She left with wet hair so I can't even tell if the color looks good. THEY CHARGRF ME $193.00! Never going there again. So disappointed. read more

TLDR; I went to get my hair done at the Galleria. I specifically told the hairstylist to keep my length, she cuts it entirely too short and adds in her term layers. Colorist and Shampooer agreed hair was not as I described to them. Manager made me feel like my feelings where invalid. Later on I noticed after paying 100+ dollars for color, I still have noticeable gray. As many woman know, your hair is apart of your confidence. When go to take a picture or look in the mirror, I seem to notice my hair is the first thing that I attempt to fix. This started when on Wednesday; I went into the hair salon with an appointment for a cut and color. When I walked in the staff was very friendly and requested for me to wait in the lobby. My stylist greeted me and took me back to get my hair washed. I then asked her if I was going to get my hair washed twice as I was getting a color. She seemed shocked at my mention of getting color and took me back to her station. She asked me what I wanted. I said that I absolutely loved the length of my hair but I wanted a more dramatic angle. She seemed to understand, but as she was cutting I noticed that the length seemed to be getting shorter in the front. She asked how I wore it and I let her know that I often wear it curly in the front. She assured me that "beachy" layers would add volume to my haircut. This would turn out to be a major mistake. After my hair was cut, I went back to the hair colorist, who I explained how I wanted my hair cut. She said she could see how it wasn't how I described but that she would do her best coloring to make the cut work. She promised me that she would get rid of my gray hairs and I was excited as they bother me greatly. She placed the blonde on my hair, and stated I could have my blonde about her bottom color. She sat me in a chair, letting me know that I would need to wait for the light to be accessible. 30 minutes later, I sit in the chair with the light and she says it would be five minutes. Without being checked on fifteen minutes later the shampooer comes to me and checks my hair. I've never been told about the third person, and I doubt it matters but I suppose at the time since my experience had already been downhill, I was just looking on the down side. I explained to the lady washing my hair what I wanted and she informs me that she seems how it looks like a mom hair cut. There is NOTHING wrong with a Mom haircut, but I don't feel like that was the look I was going for. I asked for a dramatic angled bob, and I don't feel like I got that. I got back to my hair stylist after waiting 20 minutes for her while I sat with my hair dripping wet in the lobby. She roll brushed my hair and then straightened it. She asked me how I liked it, and I was very upfront with her. I told her that I hated it and it wasn't at all what I wanted. I felt the layers looked blocky and that the over-all cut was not what I described. She offered to have someone else cut my hair, but I was NOT interested in having more length taken off. She fixed some of the layers so that it at least wasn't horrific. I went to pay and waited an additional 10 minutes for someone to bring up the ticket so that I could pay. The Manager, Victoria, decided that the best choice of action was to inform me that I was not allowed to cry walking out of the salon and that there was nothing wrong with my hair. I told her that I did not like the length what so ever. I was made to feel bad that the hairstylist wasn't going to be paid for the work done on my hair. I was angry, hurt, and upset. She then informed me that I should have specifically requested for a disconnected hair cut. I don't know about the majority of you, but I don't exactly understand what terminology for hair cutting is. Should I bring a cosmetology handbook with me every time I go to get my haircut? I asked if it would be at all possible to get two small extensions on the side to bring down the length in order for my hair to at least be manageable. Victoria stated she would not be able to assist, and would need to contact the regional manager. I sent an email and requested information for than and never heard anything back. I did leave the salon in tears, and was so upset about my appearance. I felt unconfident. I then went home to decided to try adding to blond pieces of clip in extensions. The colors did not match, but I decided to attempt to make it work for the sake of feeling better about myself as I had work in the morning. When placing in the extensions I noticed that the gray pieces I had told her bothered me where still very noticeable. Honestly, if the salon had decided that instead of trying to make me feel like I was in the wrong I don't think I would have ever felt this strongly compelled to write this review. I feel like others should understand the type of practice they run, and how they feel that customers should walk out feeling. I went in feeling excited and walked out in tears. read more

In all my four years with Visible Changes, I had just one negative experience, not with the service but with the charges. The Regional Manager reached out to me immediately, apologised and made up for it. I'm thoroughly impressed by the professionalism and promptness of response. Meta is my go to person for a haircut and Maryam for colour. read more

I've been seeing Teresa now for about 2 years straight and dont see getting my hair cut by anyone else. She gets my style that I want right each time I come in. Some weeks its the norm some weeks its different. Truly an amazing person inside and out. The salon itself is a very tidy shop and everyone is super friendly. Def recommend this place to anyone. read more

Visible changes at Galleria is the best hair salon I have been to. The customer service is great. Everyone is extremely nice and knowledgeable. All of the stylists are really cool, but when you go, you should definitely book an appointment with Teresa. I have been going to cut my hair with her for around seven years now and I am always so pleased with how my hair turns out. She is the nicest person and will work with you on whatever look it is you want to get. She is extremely talented. There have been times when I walk in with a picture of a style that I want, and when she is finished, my hair looks exactly like in the picture. Sometimes she tweeks the style so that it suits me better. I am sure she can do any cut. She is also really patient, because I can tell she takes her time every time she cuts my hair. This place is really awesome. I will never stop going here for haircuts, and I will always trust Teresa with cutting my hair. read more

Arthur has been coloring my hair for about three years, he always gets it right and I always receive a lot of compliments for my hair.

Janet is the only hairstylist I have been going to for years. She always does a great job, leaves my hair so healthy a beautiful. Janet is not only an awesome hairstylist but overall great person, makes you feel comfortable. I will continue to go back for future haircuts. read more

Marcus is an amazing colorist! He gets it right every time! Take my hair vision and makes it even better! Love him and his work! Best balayage is Houston! read more

The only reason my daughter and I come to the Galleria area is for Janet Aponte!! My daughter first of all has the thickest, most difficult hair and for years we tried many other places and were simply disappointed! I would honestly never go with any one else for a cut. Her customer service is great, she is so friendly and makes our hair appts fly by (we all know hair appts can be a long process) but it never feels like it when we're in her chair. The staff all together gives off a great vibe so for that reason and for the fact that Janet is the best is why i highly recommend this location and Janets top notch services! read more

Lilia was great and I love my hair. She is very pleasant and listened to my needs. I'm looking forward to my next visit.

Color specialist Maryam did a excellent job on my hair. She listened to my concerns and provided recommendations. I am very impressed with her work. If you want Balayage/Ombre book an appointment with Maryam Kamran. read more

I read online that Daniel from the Galleria Visible Changes was excellent, so I booked an appointment and gave him a go. Upon leaving the salon my hair looked great. It's a wonder what they can do with a styling brush and blow dryer. I have dark hair so an unprecision cut goes unnoticed. Once I had a shampoo and began working with my hair I was so surprised to see all the uneven choppy cuts in my hair! The side layers are literally uneven and one side is at least two to three inches shorter! All I can say is I'm not going back. In search of the real precision cut. read more

I LOVE this store!!! Everyone is so nice! Gabriel is so cute!! Ronnie makes my hair look FANTASTIC!!! Amanda has done my hair for a long time but she has been out ill and Ronnie helped her out one day and has taken over without missing a beat!! What a team!!! This is a FABULOUS salon with amazing and talented hairstylists. I am blessed to be here!!! I would recommend it to anyone!!! If you need color, ask for Alicia!!!! read more

So first of all I am from England and relocated here for a new position with work. I was obviously very cautious in the search for my hairdresser as things are completely different here. So some one recommended me to go to visible changes in the galleria. But i was not going for any ordinary visit, because at the time of me walking into the salon, i was peroxide/white/platinum blonde. The brightest you've seen, but i want to go dark brown with a light brown ombre ends. I called the salon first to see if this is something they would be able to do, they confirmed absolutely and off i went. They advised that i was be best with Marcus as he is amazing at transformations and ombre. So i trusted the wise words of the receptionist - and wise they were indeed. Not only did Marcus make me feel comfortable in this huge transformation, but he talked me through it first, advised on other things we could possibly do if i didn't want to completely lose my blonde (Which I'd made my mind up the time had come for change) and kept me updated throughout the whole process. We also had enjoyable conversation, a good sales man knows his market and his products well Marcus can work it! Even though most people would think, wait, what, salesman? Marcus is a salesman and doesn't even realize it. He knew how to engage in conversation like it wasn't forced, it felt natural not cheesy,, we were both laughing for the duration of my time there - which by the way was a few hours. He knew which products I would need to use afterward to keep my hair and extensions healthy, but explained what they will do to benefit me. But also he is very passionate about what he does and you can tell as he is working and talking about it. Above all he is a rock star at it!!! I will definitely be returning to VS Galleria and specifically Marcus, his work is outstanding, he is passionate about it but also made me feel very comfortable. i wont be going anywhere else. Ps, thank you for putting up with my potty mouth and English accent that no one else can understand haha!!! read more