Ramone and Sandra were so helpful and professional. The work that was done was excellent and the…read morecar was completed on time. Ramone even had us bring the car back a month later and gave it a complete detail. This vehicle looks brand new.

Emailed for a quote about getting some scratches/scuff marks repaired on my car. Received one…read moreinitial response asking for the pictures and VIN number of my car shortly after I submitted the request on their website. After replying with the pictures, VIN, and also letting them know that I could come in person if needed. Two days passed, still no response so I sent a follow up email asking if anything else was needed/if the pictures sent alright. It has now been a week and I still have not heard back. What was supposed to just be a simple paint patch job has now set me back a week. Do not recommend if you want quality customer service in a timely manner.

They were professional. My car took a little longer than they expected but it was because of the…read moreinsurance company, not them. You can't even tell my car was hit. They matched the color perfectly. I give them 5 stars. Hopefully I will never have to use them again but if needed I will definitely be back. Great job.

They are a professional organisation. I found them very efficient and helpful and they did a great…read morejob on my car worked with my insurance company so I had no out of pocket expense. They coordinated with Enterprise to get me a rental car. A stressful situation made manageable by Dabler.

The worst work and the slowest work I have ever received!! Had my truck for three and a half weeks…read moreand wasn't even fixed completely when I got it back. Took it back and it's been sitting there not touched for two weeks and no one thought to call to tell me there was an issue. Went and picked it up today. A hose was dangling from the underneath. Nice. They told my insurance company it wasn't safe to drive. Then why did they send it home the first time saying all repairs were complete. I took it back to them because they didn't fix the bumpers or the windows or the running board. My claims officer called them and asked why all of a sudden it wasn't safe? They said they was incorrect information. Super mad! I'll go somewhere else for the rest of the repairs. The office ladies are very nice though, the only positive thing I have to say.

Everyone involved did such a great job, I don't know where to start!…read more I obtained five local estimates for damage sustained to my Forerunner, before choosing Lovegrove Collision--and I chose them for many reasons. They got me in right away, I barely even had time to check my phone once I arrived. The estimation process was thorough and professional, he even discovered damage that I hadn't initially noticed. These are professionals. The office manager kept me well apprised, and they finished the repairs in record time, with no loss in quality. I hope that I don't need any body work again, anytime soon, but if I do, I know where I'll go! Five Stars! Highly recommended!

Excellent work..even fit me into his busy schedule..highly recommend..Kyle very knowledgeable...read more

What you are about to read is true. I brought my truck in for collision repairs and left deeply…read moredisappointed, disturbed, and shocked by this shop's extreme negligence and absurd behavior. When I first brought the truck in so they could look at it he told me he could do the repair at the amount insurance was offering and said he "doesn't like painting over dents," which gave me confidence the panel would be repaired without dents. After nearly three weeks, the truck came back with sloppy work: Eight areas of visible debris and pinholes in the paint, a visible dent, one trim piece scuffed, tape left on two different areas, and an area that looks like rust wasn't properly prepped before painting. I brought it back to discuss the issues. The owner agreed to a repaint and even said, "I'm surprised you didn't bring it back sooner," suggesting he already knew the work was bad. He also said fixing the dent would be another $300. That's odd since he implied he would repair all of the dents when I first brought the truck in. On the day scheduled for the repaint, I unfortunately had to decline to pay the extra $300 for the dent repair since I already spent $500 and didn't want to put more money into it. I think that made him angry even though he said that was optional. I still expected the other defects to be fixed. While we spoke, he rubbed an abrasive pad across the painted panel as a demonstration leaving about two feet of visible scratches. I then pointed out several repair problems, including a small rust spot that looked like rust in that area had been painted over, and I said in a half joking way, "This spot bothers me for some reason." I was trying to keep the conversation light because I was sensing he was getting angry. He then replied with some insults: "I think a lot of things bother you," accused me of "trying to get free stuff," and said he'd "paint the rust spot if he had enough paint." I was shocked but kept my comments to myself at that point. I left to take the bus home. As I walked, his "enough paint" remark was irritating me, so I returned to the office to clarify what he meant. As we were discussing the situation the receptionist suggested I take my keys and reschedule after things cooled down. I agreed and walked to my truck to leave. As I was leaving, the owner came outside and asked why I was leaving. I told him it was because of what he said. He instantly became extremely angry, told me to "get out of here!" and threatened to punch me in the face. I left and later filed a police report due to that violent threat. Their website states "All our paint services are backed by warranties ranging from limited to lifetime," and that they "take pride in customer satisfaction." I have tried to contact them several times about honoring that warranty and have received no response. I emailed photos of the multiple repair defects to them afterward, asking how they would fix them and received no response. Poor workmanship, insulting comments, and violent threats toward a customer. Avoid this shop at all costs if you value your vehicle and your personal safety.

Had my wifes 2016 mustang gt/pp in here for front end damage and everything looked great until next…read moreday I got a check engine code for AAT (Ambient air temp sensor) out of range. Didn't think anything of it, well a while later got a new sensor and went to install it and they cut my old sensor out including the factory plug. No reason why they would need to but now I gotta source a factory plug to pin in thanks to these guys. Will never use them again. Ill go back to Dabler auto body haven't had an issue when they worked on my cars. I posted pictures under this location on Google maps as I cant post pictures here. (Takes 3 drive cycles for the CEL to come on for a AAT out of range code)

Replaced bumper. Did a great job fixing my car. Friendly service. Had no problems or issues. Good…read morevalue regarding my car cost.

Hoyt location: The worst work and the slowest work I have…read moreever received!! Had my truck for three and a half weeks and wasn't even fixed completely when I got it back. Took it back and it's been sitting there not touched for two weeks and no one thought to call to tell me there was an issue. Went and picked it up today. A hose was dangling from the underneath. Nice. They told my insurance company it wasn't safe to drive. Then why did they send it home the first time saying all repairs were complete?? I took it back to them because they didn't fix the bumpers or the windows or the running board. My claims officer called them and asked why all of a sudden it wasn't safe? They said that was incorrect information. Super mad! I'll go somewhere else for the rest of the repairs. The office ladies are very nice though, the only positive thing I have to say.

The work itself seems OK, but the shop is very disorganized. I scheduled an appointment for repairs…read more(insurance) about a week and a half in advance, but when I showed up to drop my vehicle off, they didn't seem to be expecting me and told me they'd call back later that day to let me know when to expect my vehicle back (I had earlier been told it would take 2-3 days because the damage was fairly minor). No one returned my call, and when I called back the following day, they told me it would be at least 2 weeks to get my vehicle back. Only after threatening to take my car to another shop, they "fast tracked" me and got it done within the week. To top it off, the woman at the counter does not know how to wear a face mask properly. Needless to say, I won't be returning.

Do not go to Hoyt St location. They are worst bodyshop in Salem. They are representing insurance…read morecompanies and will total your car for minor accidents. Very corrupt and deceiving. I will never go there again for an estimate. They LIE BIG TIME.

We have taken a few different cars in to be fixed. Caliber Collision always does an amazing job…read morestaying in touch with us on where they are in the process. We 100% of the time get our car back way sooner than expected. We are more than satisfied with the repairs done. Everything looks perfect and runs perfect. I will always take my cars to caliber collision.

I was referred to SCA by a friend and was given a description of the various products they use. I…read moremade my appointment and there was no upselling for a more expensive product. My car was finished in 6 hours and I have already had a number of friends and neighbors ask me if I bought a new car!

Update 6-20-22: SCA Detailing continue to support their work. I would recommend this shop to anyone!read more