Tell me I'm a mess without telling me I'm a mess…read more DrycleanUSA is the best to my hooman! They are quick, reliable, and affordable, they even pulled through a few times when my two-legged requested expaw-dited service. Now that's dedication! And get this...they even gifted her a "sticky holiday treat!" My hooman says it's called a lint roller, apparently it is for my fur but not for me AND I am not allowed to chew on it. Makes zero sense, but whatever keeps us camera-ready. Pawnestly, I give them all four paws. Give them a try! Griffin the Good Boi

Awesome service and they do an exceptional job!!!! Personal and helpful too!!…read moreIt's always available too help too!!

Service is always efficient and affordable. I always take my suits here. They usually complete an…read moreorder faster than expected. The business name seems to have changed to Chase Cleaners which may confuse new customers. Regardless of the name, they are a perfect dry cleaning service!

They do a great job at reasonable prices, and are sweet people who appreciate your business.read more

Great experience! One day cleaners is my go to spot for all…read moremy dry cleaning needs. Fast and affordable. Especially alteration service is phenomenal.

I entrusted One Day cleaners with multiple high-quality garments after my wedding in the states,…read moreincluding three brand new dresses from Reformation (each only worn once) and a custom one-of-a-kind designer wedding dress (worn once). All items were returned to me extremely damaged after cleaning. Damage to the Reformation dresses included pleats being removed from multiple dresses, all the dresses shrinking, and dresses losing elasticity. The worst damage, by far, was to my one-of-a-kind wedding dress. The top is now a whole size smaller, the fabric from the inner lining has been frayed, and the structure of the bottom has been completely changed. This dress was not only sentimental and expensive, it was required for a second ceremony overseas. Because it was damaged and we needed to attend our second wedding overseas immediately, we were forced to scramble while traveling internationally to repair the dress and secure backup outfits immediately before the wedding. Despite extensive documentation, before-and-after photos and videos, and corroborating assessments from the dress designer, a seamstress, and dry-cleaning professionals, the business refused responsibility, blamed manufacturer defects, and offered no meaningful resolution. The most disappointing part of this ordeal is that they never apologized or even seemed to consider it could possibly be their fault, and have now stopped responding to our communications. We will be filing a claim in small claims court. Not only is the total value of these garments over $4,000, the distress and frustration this ordeal has caused us was immense as well. If you value designer, formal, or irreplaceable garments, proceed with extreme caution. Mistakes can happen, but accountability and customer care matter. Unfortunately, neither was shown here.

Probably the best cleaners around. We took some garments in for cleaning, pressing and alterations…read moreand Elisabel was terrific and provided top quality customer service. The items were completed to perfection. Good prices and quality work. Highly recommended

I paid $11.50 per dress shirt for dry cleaning (or close to that), the service is outstanding but…read morethe pricing seems high if you dry clean regularly.

This is in reference to my dealings with Terrace Cleaners in Ladera Ranch, CA. They are a small…read moreindependent dry cleaning and laundry business, owned by "Mary" and her husband. I go out of my way to support local businesses, but in this case felt it necessary to let other people on Yelp know of my experience. This review has nothing to do with the quality of their dry cleaning and laundry services which are good (4/5). This has to do with their service and follow up I received from Mary the owner. On 02/21/2026, I brought in 6 items, 2 were for dry cleaning of pants, and 4 were for laundering of shirts to be folded. I requested folding as I was going to travel and needed to optimize space in my suitcase. All items were to be ready on Thursday, 02/26/2026. On Friday, 02/27/2026, I came back into the store to pick up my items. The 2 pants were there, however, when I opened the shirt bag, I noticed that 1/4 shirts was not mine. I told this to Mary's husband, and handed back the shirt that was not mine. 3/4 shirts were mine and appeared fine. He told me they would check and see if the "lost" shirt was somewhere in the store and call me back in a few days. Since I did not hear from anyone, I went back into the store on Tuesday, 03/03/2026, and this time Mary (owner) was working the front counter and we spoke about the lost shirt. She told me they have a video system in the store and can go back to see what I had turned in on 02/21/2026. She also mentioned that her husband frequently makes errors dealing with incoming orders and was I sure that I gave him 4 shirts instead of 3? I said I was certain, and that the receipt indicated 4 shirts. In addition, there were 4 tags, one on each shirt. Mary kept challenging me and indicated that I had made an error and only 3 shirts must have been turned in. The conversation got a bit heated, and I asked if they had video evidence of 3, and not 4? No video was produced. I left the store and said I would be back in a few days for a resolution. I also said fair compensation for the lost shirt was $40.00 plus $7.50 which was the cost for laundering the lost shirt which I already paid for. Mary told me her husband would have to issue me a check for the lost shirt. Since I did not hear from them again, I called the store on Thursday, 03/05/2026, and spoke with the husband. He was aware of the situation, and would prepare a check for me. I went back again later that afternoon. Mary was working the front counter. I asked if her husband had prepared the check? She said yes, and produced the check. I also asked for $7.50 laundering charge for the lost shirt. She handed me $8.00 cash as apparently there was no change in the register. I was preparing to walk out, move on, and drop the subject. However, Mary again asked me again if I was sure that I gave in only 3 shirts and that her husband had made errors on number of pieces being dropped off. I said to be clear there were 4 shirts dropped off and verified by receipts. 1 was not mine and I gave that shirt back to her husband. I treated people with respect, no matter their position in life. I am also not a vindictive person, but I have enough self-esteem to stand up for myself. It could have so easy for Mary to hand me the check and $7.50 and just "let it go". That would have ended the whole episode. I guess Mary needed the last word. That has given me motivation to post this review. I have also attached photos (1 Page) of the receipts involved.

This is for their alterations (not cleaning). I brought in a…read moreheadrest for my outdoor lounge chair, as the treads pulled out of the seam where the straps attached to the pillow. It took them 3 times to get it right, when all they needed to do was runs some stitches to reinforce the attachment point. The first time, they reversed the strap, so the velcro wouldn't attach. I brought it back and asked them to fix it, and after another week they told me it was ready, so I picked it up, and the older gentleman tried to charge me again, for fixing their mistake! As I inspected it again, I found they had redid it wrong again, or did nothing. I had them work on it again, and after 3 tries and 3 weeks, they finally got it right. That wasn't bad enough but I brought in a new pair of pants for my tux and asked them to take out the hem and lengthen them by 1 inch. After I picked them up,, I found they had SHORTENED them by 1 inch! Now they are 2 inches too short, AND THEY CUT the material off, so now my BRAND NEW pants were ruined!!! If you want to keep and be able to use your clothes, bring them somewhere else!!!

They did a fantastic job with a tight turnaround time. I love that they are in close proximity,…read morefriendly and most importantly snappy. The value was reasonable for the price and they addressed the service that I requested down to the amount of starch I wanted for my clothing The service requested was 4 shirts and one pair of pants within two days and they met that deadline :). Thanks Snappy!

Horrible. Bait and switch. Was quoted 1.50 per shirt. The charged me 6 per shirt. They charged…read moreby the piece. NOT what I was told. Had I known, I would never haves used them. I will NOT be using them or any other "snappy cleaners". $190. Bucks. 3 suits dry cleaned. Ok not cheap. I it 130. Bucks??? Not going back. EVER

Paid $10 to have a tiny hole stitched and was told to come back a week later. When I picked up my…read moreshirt, there was a second hole right next to the repair that definitely wasn't pointed out when I dropped it off. At best, this shows a lack of attention to detail--if there were two holes, they should have told me up front. At worst, it felt like a setup to charge me another $10 for something that should have been caught the first time. Either way, waiting a full week for such a minor repair and still getting incomplete work is frustrating and disappointing. I expect an alterations shop to actually inspect garments before taking payment and to stand behind their work. I won't be returning, and I'd recommend others double-check their items carefully before leaving the store.

Avoid this place at all costs. They have lost $500 in clothes. Promised suits would be ready by a…read morespecific date, go to pick them up and the guy at the front counter can't find them. Says he has no idea where they are, "but they should be here, but you know, maybe Monday?" What? The receipt promised a Saturday pick up, and now he doesn't know where they are and doesn't know if I'll get them back. Horrible customer service.

This place is horrible…read more They will ruin your clothes. They put safely pins in delicate fabrics, don't get stains out and cause fabrics to bleed. Never go here unless you want your expensive clothes ruined.

This place is excellent in several ways! Their pricing is very reasonable, their services are…read moretop-notch, and they are kind and hard-working people. I needed a suede jacket and a few other items dry cleaned in two days. "No problem!" was the response. And they delivered. We all need to support this small and outstanding business!