First and last time here. The food is so tasteless! The salmon is dry. The rice is just steamed rice and the lightly steamed carrots look old. The few leaves of salad might have been the only thing with flavor. An absolute waste of my $12.91. I ended up leaving the food. I think Waba Grill needs to offer more. The customer service was the only good thing, which is why the 2 stars. read more

WaBa Grill - Old dry carrots - Fast Food Near Me - Diamond Bar, California

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DO NOT GO HERE! Came to grab food real quick and as I'm eating I feel something weird in my mouth.... I pull out a giant piece of metal... are you freaking kidding me ? The girl at the front goes oh that's from our scrubbers. Ummmm what ?!!! What the hell are your scrubbers doing anywhere near your food ?! Do you even know how serious swallowing metal is ?! Whoever the manager/owner here needs to do some serious adjustments or else you're going to have a lawsuit on your hands soon. read more

The worst WaBa I have been to!! Chicken taste frozen, like cardboard and our tomatoes had mold. We have ordered 3x and all have been bad. So disappointing!! read more

WaBa Grill - Fast Food Near Me - Diamond Bar, California

Denise and Erin really great service !!! very welcoming at last min when they were closing :) thank y'all for your customer care !!

Food is great but service is HORRENDOUS. Ordered pick up, paid the food, and the server walked back to the kitchen without giving me my food nor telling me to wait. I stood awkwardly there and decided my order was still being made. I waited for 10-15 mins and saw two parties pick up their food. When the server arrives with newly made food in bag I get up to receive my order only for the server to tell me this order is for a new party. My food was already made and has been sitting on the side for the past 10-15 minutes if not more. I asked the workers why they didn't give me the food and they gave me the most bewildered look and shrugged. Literally worst service I've seen in a while read more

So far so good. Julissa the cashier greeted me, explained the difference and I ordered the chicken bowl with veggies and a little rice. It's funny I was just had a dream about how I really don't eat enough veggies daily and then a friend from work told me about the WaBa app! Ok, so the universe is speaking and I hear ya! Ok this bowl is serious! A extremely generous portion of chicken, I was surprised! The chicken was grilled, not fatty and not burned....just how I like it! I had the Waba sauce and added a few drops of hot sauce which was delish! It costs me less than 10 bucks which these days lunch is easily 10+ dollars! Clean restaurant, quick service and good food! With only 30 minutes of lunch, this is a place I'd return to. read more

WaBa Grill - Chicken Bowl with light rice and extra veggies - Fast Food Near Me - Diamond Bar, California

Just ordered 3 dinners to go. And OH BOY!!! When I got home open up the food. The portion were so small I thought I ordered the kids meals! Rice & chicken were dried or over cooked. And I was charged full price. read more

This location has only been open a few months, so try it's new environment. Everything is clean and organized, and the food is actually fairly healthy. The Salmon is new on the menu, and so they recommended it for newbies. I enjoyed the taste of healthy food, but the sauce was a tad salty for my tastes. However, they do offer brown rice, which is a plus in my book, as the regular rice has a high glycemic index. read more

WaBa Grill - Healthy Choices - Fast Food Near Me - Diamond Bar, California

I just went to wanna grill and they literally gave me half a bowl it wasn't filled up like really you couldn't at least put more rice.

Order is always correct and as fresh as you can get for a fast food place! Has healthier options too. read more

WaBa Grill - Menu - Fast Food Near Me - Diamond Bar, California

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Incredible. If you visit to Waba grills headquarters, you will not find a single person born in Mexico working in the office, but you will find a Park, yet here they are, offering opinion on politics in Mexico. Elitist and totally disconnected from what's really happening with their avocado suppliers and the avocado supplier Employees. Now we know why their stores are never rated 5 stars and rarely 4. This location is barely a 3. Instead of focusing on what matters like their own employees hygiene and store cleanliness, they're worried about things hundreds of miles away. I took this picture in their store in Diamond Bar. I wonder how they got their employees to post this up front and so prominently. The type of employee coercion they want their avocado suppliers to use? read more

WaBa Grill - It would be nice if they cut the ends of the avocado off. Especially at their prices (almost 2 dollars for half!) - Fast Food Near Me - Diamond Bar, California

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I ordered the salmon and it was ice cold. Definitely wasn't fresh. Looked like a piece of cardboard, and I paid 9 dollars for just the salmon alone. Never again! Not worth it. read more

I went in for a quick bite after a long walk around DB. DELANEY, a very sweet cook, has a way with a chicken bowl. So ono! So moist! Didn't need sauce smothered on the chicken. Just a tad on the rice. Honestly, one of the best mini chicken bowls, my go-to, from this Waba Grill! I like it plain. Just chicken and rice with sauce on the side! read more

Finally open! Stopped here for lunch and was greeted by a very friendly staff. Food came out quick and was delicious. The place is clean and has that "new store smell". This will be a top lunch destination moving forward for sure. Thank you WaBa Grill! read more

WaBa Grill - Fast Food Near Me - Diamond Bar, California

My review is for customer service. Our online order was running late. It's dinner time so patience is a virtue! What I love is that while hubby waited they asked if they can offer him a drink and when the finally brought the food out they also offered avocado etc... It's not about the free stuff but the attentiveness, which is tough to do when especially when understaffed. I hate walking into a restaurant when they're running and they make you feel like chopped liver. I also enjoyed my food so extra star for that! read more

You can never go wrong with WaBa Grill, but customer service is definitely lacking. Food is great, but the employees are obviously unhappy and therefore it reflects in their demeanor and customer service. read more

Will never be back. When I went in while I was waiting for food some guy walked by sweeping with no mask on. Then when I got hike the food had an awful taste to it and my boyfriend agreed his tasted bad. We ended up having our stomach upset. Do not go here! read more

This is the best WaBa ever. I even drive farther to come here for the quality. I come every Friday after work and I'm greeted by the best two ladies working the front. They are the best workers ever. Customer service is always amazing. They're seriously the best read more

Had the combo. Love it. The sauces are not too sweet. Love the spicy one. Definitely has the spot. Will definitely come here again if I ever have some beef bowl cravings. Service is fast and efficient. I went during a weekday. Not too crowded. Chairs, floors, and tables were clean. Liked the choice of music they played (early 2000s) read more

My family and I normally enjoy a bowl from here but today it was horrible! I was so disappointed with the family meal I ordered from Waba! We ordered the white meat family special and it was unbelievably dry and crisp that we could not eat it. This was a waste of $20, they over cooked the chicken. read more

Very friendly service. However when I opened my lunch, I was not happy. The portions are about 2/3 compared to others. I have Never seen it in such small potions. Their chicken is dry too. Maybe I should try another location. Never have problems with the one in Walnut or Chino Hills. read more

WaBa Grill - This is about 2/3 portion compared to other stores - Fast Food Near Me - Diamond Bar, California

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Food ehh, overall uggh. It is Clean.. Salmon was burnt (blackened salmon?) was not on the menu I don't think. $12 for salmon salad, and the greens were very wet? 2 apple slices, 3 tiny tomatoes =not so good. & Waba Sauce on all meat n fish? I think to mask the taste/quality. Every time I walk through the door "hi can I take your order?" Umm hang on we're not at McD or In n Out. Fast Casual. Slow down, greet your guests, take a breath. I think it's obvious when you're ready, as you stop looking up and staring at the menu board. I can't imagine they're going for the Drive In Feel Staff was very nice but with only 2 customers in the store(every time), go the extra mile and bring out the food. The food industry is built on quality, and Service. Should have gone to...anywhere instead. And yes a code for the restroom in DB? Cmon now who were you expecting to buy that $12 salad. Bk to CH or Walnut for food I guess. Put them in the Guac's section sorry. Just not impressed. CHino waba Much better all around FYI read more

Absolutely terrible! From wrong order being delivered to my home and my inconvenience of having to drive down there to correct the order (defeats the whole purpose of delivery) and staff bring completely rude when i got there. To them taking 1/2 of my meat which was incorrect and putting it on top of a bowl of rice which I would only assume they were going to sell to someone else- Which really made me think where the food I was taking home had been. See I had ordered 1/2 beef & 1/2 chicken the correct way of fixing that would allow me to keep the whole serving of chicken since it had been delivered to my home and give me 1/2 order of beef for my inconvenience of driving to your establishment to fix your mistake. To the owner overseeing the whole thing and not fixing the issue correctly, shame on you!! read more

I love this place! Very close to where I work, usually very friendly, very quick, especially good However, a few weeks ago I came over to enjoy my lunch & there was a new hire working the register. A sweet girl who was timid, and obviously nervous to make a mistake. She did a wonderful job taking my order & made no mistakes. I watched her throughout my lunch break & as I was leaving, she was pulled aside by the manager who was shaming her in front of customers for not being lively enough when customers walked through the door. Mind you, he didn't greet me or anyone else when I was liked in and people followed. It is one thing to scold your associates, but to do it in front of customers is another. Anyways, if she was receiving some kind of encouragement for things she was doing well I know she would have been more engaged. Shame on the manager, embarrassing her in front of customers... That's not how you should treat new hires. read more

1st time here, bad experience unfortunately. Food was okay but the customer service was really bad. They made a mistake on my order and when I requested to have it corrected the girl (millennial) at the counter had a bad attitude and rolled her eyes. She was unfriendly and seemed mad. They made the mistake and it seemed like I was wrong for asking what I paid for. I won't come here again and will advise everyone I know NOT to come here. read more

Today was disappointing in the level of service and the the temperature of our food. When we arrived and placed our orders some of us received a number to place at our tables and others had numbers on our receipts. Why is this important? It didn't matter what was provided as they called out #s on our receipts. Soooo confusing. Not to mention Vanessa must be having a bad day as she was intense with an attitude. Service was slow and the food temperature was tepid. Some ordered their food with no sauce yet got sauce. We've been here before however uncertain if we will be back. read more

This review is mainly for my future self when I'm looking to eat at waba... don't do it. You will have to microwave your food when you get home... I know, I live close by... but somehow your food will need to be heated when you get home. read more

Not even giving it one star as it doesn't deserve it. I picked up food yesterday evening and discovered all the rice was mainly un-cooked. I went back to the store to return. The associates couldn't refund the money because they don't know how to do it! They told me the manager Christina would be there the next day and refund my money. Today I wasted another trip to the restaurant as the manager again wasn't there and that I could meet her tomorrow. They wanted me to give them the receipt and they would refund my money. I told them NO that this was the only way I had proof of purchase. I don't blame the kids working there as they are only doing what they are told by the horrible management. I very much like eating at Waba Grill but I will NEVER order food from there again! It's ridiculous that they don't train the associates to return money to a paying customer. Remember it's Christina the manager's fault, they asked for my number so they could call me but wouldn't give me her number! Cowards! P.S. had to give it one star to post but they don't even deserve that! read more

They had a huge "Buy One Get One Free" banner advertising their opening but when I went it had a bunch of stipulations that weren't included on the banner... False advertising to get you in the door at its finest. The deal was only valid if you got a chicken bowl, and you could only get another chicken bowl free. In other words, if you buy a half and half you will NOT get another half and half free. If you buy a steak bowl, you cannot get another steak bowl free. I even tried to pay for my regular half and half and just get the plain chicken bowl free, but nope can't do that either. MUST BUY A CHICKEN BOWL FOR A CHICKEN BOWL... Which the banner in front of their store states none of the above. Plus No attempt from management to turn a first time customer into a repeat customer. One star for the young lady at the register who was trying her best, she seemed to understand why I was confused and disappointed. Not a good first impression, I'm disappointed. Not sure if I'll be back which is sad as its so close to my house. Back to the one in walnut I go.... read more

WaBa Grill - False advertisement. They will only allow you to get a free CHICKEN bowl, if you purchase a CHICKEN BOWL.  Not valid for steaks or half/half - Fast Food Near Me - Diamond Bar, California

I had no choice because this was the only nearby WaBa Grill. I ordered the chicken bowl and I found two hairs on the bowl. At first I thought it wasn't a big deal when I found the first hair but as I noticed there was another one. Just a suggestion, please be extra careful! read more

Disappointed. Ordered a tofu bowl to go.... When I get home all tofu are dark black both sides, overcooked. Even I cut the black surface, the tofu still taste bitter. read more

WaBa Grill - Overcooked bitter tofu - Fast Food Near Me - Diamond Bar, California

Love this waba! I've only had positive experiences at this establishment. The service is great along with the food!

Today I went in a little after 8pm to pick up dinner. There were two other guests in the restaurant. I have never witnessed such obnoxious behavior by a lead. You would think she was chef Ramsey in Hells Kitchen the way she was speaking to what appeared to be a new employee she was training. This is WaBa Grill not a Michelin star restaurant. She then was talking about him to another female employee. The food was prepared in a timely manner for each of us in there tonight. Time to correct this behavior because it's disgusting! read more

This Waba is clean, the staff is friendly, the food was served fast , and Anthony (the cashier/cook) was the sweetest sexiest Mexican boy to ever serve me a beef teriyaki bowl. read more

The order was ready when I picked up. the order was wrong, but I couldn't check it until I got home. I drove two cities to get it here because the one by my house was closed. It was very frustrating because it was specific orders that were repeated on phone but made incorrectly. They weren't even busy when I got there, not really pleasing to me. Obviously I'll go two cities the other way if the one closest to me is closed again. the food was good, but the feeling wasn't the same. My crave was wasted. read more

I came here after working out to grab something fresh and easy. The food was great, and customer service is superb. Celeste was able to tell me about the menu to find the right meal, will definitely be coming back! read more

Went into this Wabagrill today 12/31/18. Tried to tell us they had no rice because they close at 5pm though the sign said they close at 6pm. Don't come here, it's very obvious that they do not need the business why else would they turn away paying customers? The owner must be a very generous person to pay their employees to do nothing. read more

I've been ordering from this Waba since it opened never an issue, till today ask for family size rice and vegetables with family size dumplings ive ORDERED THIS MORE THAN 5 TIMES IN LAST 3 MONTHS... But oh no we don't save like this we just do bowls!? REALLY NEVER MIND I WONT BOTHER AGAIN! read more

This place needs to be shut down ASAP ... horrible customer service, they don't care about anything, bad attitude and terrible appearance...

I don't usually like to give bad reviews but this was my third time coming here and they never have any fountain drinks. They usually don't even have cups to give!!. Other than that the service is good and the food is good. read more