They are very clean, helpful and the food was great the last few visits. Not sure why they have bad reviews. They even gave me a drink one day it was super hot outside. Thank you for your good food and kindness the last few visits. read more

Seriously?? Franchise operation with low quality food. If you want cheap, eat here but prepare for a McDonald's experience.

1. The spicy sauce on the chicken was delicious, and it came with a lot of rice! You can use the leftover rice to eat with your dumplings! 2. The spot has fast casual vibes! It has a cozy interior! 3. There are only indoor seatings! Good number of tables! 4. The staff was friendly and timely with my order! It took less than 10 mins! 5. Parking lot is huge, so it is easy to find parking! Spots are double-lines and not compact! Note: There is a restroom available for customers! Photo: Dumplings and Spicy Chicken Rice Bowl read more

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What customer service the size of the portion as you can see on the photos is not even full read more

WaBa Grill - Steak bowl $13 - Fast Food Near Me - Garden Grove, California

Ordered a bowl off uber eats and the chicken is literally non edible. Very rubbery and hard. The rest of the food was ok read more

WaBa Grill - Rubbery chicken - Fast Food Near Me - Garden Grove, California

I have been to waba grill before, but this is my first time coming here. The best part about this is that they accept EBT here. Today, I went here with my boyfriend & both of us got the chicken & steak. My boyfriend loved his bowl & I love my bowl as well. Chicken was moist, soft, and good texture and steak was soft, easy to chew; and great flavors. We both would rate our bowl a 5/5 since we both had it before. They also have their own condiment bar with pickled carrots & jalapeños, green onions, waba sauce, and hot sauce. They also have their own soda foundation as well so that you can refill your drinks on the go when dining in. The service was fast & employee is very nice and friendly. There is plenty of parking. The store has a great atmosphere, spacious, and clean. I would definitely come back here if I want a healthy meal. read more

WaBa Grill - WaBa Chicken & Steak Bowl - Fast Food Near Me - Garden Grove, California

I don't come here often, but last time I have this kinda burnt meat. There so busy yapping each other but in other hand they're quick to serve your food. read more

Customer service sucks! I ordered online so my food can be readily to pick up at 4pm, I got there at 3:55pm obviously ordered wasn't ready, I waited infront of the staff, they switched clerks and by 4:10 I got up and asked for how long is need to wait for my order, oh your order is here! Please God provide them with some common sense!!! read more

Sad day for Waba Grill. Came here yesterday to pick up a to go Waba Bowl extremely hungry. I get home excited to eat a delicious bowl to be greeted with what looks like sad leftover scraps. I kid you not, I did not touch the bowl in the image I shared. On the other hand, here is a bowl I had today from a place called Garden Teriyaki which I highly recommend if you want an affordable teriyaki bowl that doesn't cheat you on portions. Look at the difference! STARK CONTRAST. Price is similar too. I won't be returning to Waba grill until there are some changes made because this is ridiculous. These bowls aren't inexpensive by any means and on top of that they laugh at us by skimping out on the protein. Edit: after looking at previous reviews of this franchise it looks like this has been an on going issue. How do you not fix the problem after so many complaints! This store needs to close ASAP. read more

WaBa Grill - Garden Teriyaki bowl - Fast Food Near Me - Garden Grove, California

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First we did a pick up and girl in drive thru was plain rude from her tone in the beginning , we said dam she having a bad day , then hands us food mad slams the window and we wanted to ask for sauce and she walked away . Husband walked in and she was just not helpful, Not nice at all. She needs new job or training in customer service! #2 forgot veggies in bowl and it's on reciept and we paid for it! The usual employed are always so pleasant. read more

This rating is mainly for the customer service and nice maintenance of the restaurant. One of the employees named Maribel was so sweet, helpful and accommodating. She definitely made my experience dining there great. The restaurant itself is clean and comfortable to dine in. As for the food, it is fresh, clean and healthy however the flavor could be better. I ordered the jumbo shrimp with veggies. Since the food is kind of bland, the self serve sauces and pickled carrots & jalapenos help to enhance the food. I would say the food here is pretty average however, it's expected since it's meant to be healthy. Overall, I recommend coming here if you are working towards being healthy. read more

WaBa Grill - Jumbo shrimp veggie bowl with pickled veggies, green onions, Waba sauce and garlic serrano sauce - Fast Food Near Me - Garden Grove, California

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Literally the worst portion of meat I have ever recieved. Took me 4 bites of meat and rice before I was just left with rice. This isn't my first time receiving such miniature portions, as it's happened before. I vowed to never come back after repeatedly being dissatisfied with the portions but my friend was the one who picked it up, not knowing he was going to this Waba. I'm surprised they even have customers at this location. It's beyond ridiculous to pay $25 for two bowls for a few bites of meat and the rest rice. Never again read more

WaBa Grill - Fast Food Near Me - Garden Grove, California

I recieved amazing service by a man named Mharlo Borromeo! So kind, considerate and helpful! I enjoyed the ambiance and the extra attention to detail by the workers. Please tip these awesome workers! They deserve it! read more

Horrible Customer Service the girl at front straight out attitude from the start because she was about to have her lunch! Not my problem they don't have someone to cover your shift! Hate your job so much So Quit! read more

Update: it's still not good as they managed to not only be unprofessional, but like other reviews have mentioned they skimp out on portions for the protein. I bought a chicken bowl last week and only the top layer had chicken. Everything else was rice. That's 95% rice to 5% chicken for you math people out there. What a rip off. Other locations don't practice this scam. If I could give a negative star review I would. read more

I like WaBa Grill they have offered tofu as an option for quite some time and in a pinch they are a great option. The tofu was always a little bland so you had to add WaBa sauce to get flavor and I don't even want to know the sodium content there - lol. I was hungry and tired and didn't feel like cooking for the family so I decided it was time to try the new plant based bowl. Ok, this was so good, again I don't want to know about sodium because I am hooked on the WaBa sauce. Customer Service is not always great and the store has been messy at times. Customers are not capable of putting condiments in little cups and not make a mess and when they don't have enough staff this can build up. read more

WaBa Grill - Plant based meat. It's good! - Fast Food Near Me - Garden Grove, California

Food was okay but very little potions! Are they really that cheap they couldn't fill the entire bowl up with protein yet they charge $12. Not to mention we found a bug in the green onion. read more

WaBa Grill - Insect in the green onion - Fast Food Near Me - Garden Grove, California

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Food is healthy for a place that whips up your order in less than 10 mins! I will take this any day over any fast food pick! Pricing is decent and their portion is decent! Will come back regularly! read more

I just left a few minutes ago and I was disappointed with one of the workers. A cashier was on her break and got yelled at by the cook who I am assuming is the manager to leave her break and help (that's illegal). That wasn't the problem but the manager had a costumer go and knock the table that the cashier was sitting at to get her attention. Then she goes on to raise her voice at the other cashier saying that she never makes mistakes and that she is tired of both cashiers. The whole time that I was here she was yelling. This is so sad, my wife and I always come to this location but we will stop coming. Treat your employees with respect! read more

Charging customers $12 for 25 cents worth of white rice and a tiny portion of beef. You're getting lame Waba. Used to like you but your meat portion is getting ridiculously less and less. Lame lame lame read more

WaBa Grill - Tiny meat portion now. Very noticeable and lame. For $12 you get rice - Fast Food Near Me - Garden Grove, California

Turn off the AC. It's Winter for God's sake. We came in Dec 12th and it was very cold outside and colder inside. We asked if they would close the entrance doors so we wouldn't have to endure the cold wind but was told they need to leave them open or would face management consequences. read more

I walked in here thinking it was a Vietnamese restaurant. The cashier was a bit rude which wouldn't have mattered much but the food was bad. I ordered the steak bowl and the meat was overcooked to the point that it was a bit bitter. A lot of hot sauce did help and they gave plenty of rice which helped tone down the almost burned flavor. The fountain drink was watered down. It's expensive for what they serve read more

I've been to this Waba Grill the most of any of these businesses and so must say, it is pretty solid here. However, one visit I had not too long ago kind of left a bad taste in my mouth. One of the workers began talking about how she hated her job and wanted to quit, and she began talking to me in a disturbingly passionate way. I felt like leaving but I wanted to be nice and enjoy my meal inside like I normally do. Through my meal, she would make her rounds and make small conversation every now and then, and I don't know.... maybe she had a lot to get off her chest, but I definitely wasn't the person for that. I'm pretty sure there are professionals for that, and Im definitely not one of them. I just wanted to eat in peace... read more

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False closing hours on yelp. Arrived 2 hrs before closing time and the lights turned off. Was craving for food bowls but closed. Ambience felt shady to no end because it is so dark cannot tell. Not going back. read more

Portions are terrible for 12 dollars.. go to flame broiler or some other place.. customer service is not great at all read more

WaBa Grill - Small portions - Fast Food Near Me - Garden Grove, California

I don't feel welcomed being a customer here. 2/18/22 at 5:00 p.m the cook Martha was on the grill flipping the entire grill of chicken while being on the phone with the manager regarding me picking up my form. She was detaining and refusing to give me my belonging. The store is poorly maintained as well. Nothing is being cleaned correctly. read more

WaBa Grill - Gunk in the soda machine. - Fast Food Near Me - Garden Grove, California

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Came here the other night cuz I was craving Mos 2 / Flame Broiler but this was the closest and it was late. I was hoping this place would be better than Flame Broiler cuz the photos on the signs inside looked promising and states that they don't grill your chicken/meat until you order it. Something like that. I ordered the chicken plate that comes with a salad and piece of orange. The portion was pretty small for the price. When I opened the lid I immediately smelled how gamey the chicken was and I was so turned off. The white rice was also too hard. I have no idea why their chicken is like that-was it because the meat is old? Is that the norm? The chicken also doesn't have that "grilled" taste/smell or look like Mos2/Flame Broiler. I really wanted to like my food cuz it's so close by and convenient. I might give it another try but if the chicken is GAMEY again I will never come back. What I liked was you could self serve all the green onions you want. That's the only good thing I liked. read more

It was my first time visiting a WaBa Grill . I was intrigued by the plant-based and non meat menu ! I ordered a jumbo shrimp veg bowl and the plant based veg bowl . We enjoyed our lunch very much . The sauce is super addictive! We will go back for sure. read more

My mother and I went in this restaurant for the first time in Chapman branch so we dont know what to order. The cashier/waitress was wonderful, was very helpful and suggested several entries. Her name is Ixara. I asked her name coz I appreciate her help.The food was absolutely delicious!! It could not have been more spectacular! We would highly recommend it to everyone! This place knows how to satisfy their clients. Always with a super nice mindset. The food is affordably priced, delicious and clean. read more

If you're looking for a place to eat healthy. This is your place. They provide a list of the nutrition.. so no Sunday surprises if you're counting calories. They can customize your order to your specs There is a variety of choices.. chicken beef fish. White rice, brown rice, Veggies, Kale Salad.. it would be a regular restaurant I'd patronize if we had a franchise is Northern California- The staff was friendly. We'd gladly eat here when we are in town read more

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Hi I just want to say great customer service here been here for a while It's healthy good please stop by it's a clean place staff is good. Elizabeth Neomi read more

WaBa Grill - Hi I just want to give a great service for Elizabeth she always has a great smile and the co worker thank you - Fast Food Near Me - Garden Grove, California

They never give you enough meat or chicken it's always more rice! Portions are terrible, come if you want a bowl of rice though!

Good service, employees are so attentive, very clean ,they treat me like family, all the crew are owsome specially Graciela. I really recommend this place read more

NO STARS IF I COULD!! The WORST Waba Grill Experience, never have i ever had such horrible customer service. First off i waited 10mins for someone to come to tho register.. I heard slamming in the back God Know what was going on back there... someone on her break had to get up and take my order. Got my order completely wrong! I asked for all white meat and no sauce They gave me the complete opposite. All Dark Meat and Full of Sauce!! They had to recook white meat because that was all that was left. I had to ask for FULL REFUND because I can Not trust chicken being cooked in a rush! If you are out of time; which is the only time i eat outside my cooking.. then i would NEVER recommend this location. They wouldn't even offer to compensate for my lost time. The amazingly WORST CUSTOMER SERVICE EXPERIENCE! read more

Be careful and make sure to look at each bite before you put it in your mouth, guys! I Found a blonde hair in my daughters waba bowl!! Gross! read more

WaBa Grill - Blonde hair in my daughters waba bowl - Fast Food Near Me - Garden Grove, California

I frequent this restaurant often and have never been denied service before 10pm. Restaurant listed to close at 10pm on store front and Google Maps. Arrived at 9:27pm to a garbage bin baracading the entrance with OPEN lights on. Upon opening the door and squeezing past the garbage bin, an employee mopping the back, with her back towards me, frustratingly shouts "We Are Closed" in an aggressive tone as if annoyed by my entrance. I replied I was under the impression they close at 10pm, sign says 10pm. The employee rudely continued mopping and ignored me. I had planned my evening around this venue based on location and hours and I was rudely denied service before the listed closing hours. It was a big inconvenience for my dietary goals for the day and very confusing why they closed early. It was raining this evening, perhaps manager called an audible to close up early. An rude inconvenience nonetheless from an establishment I have NEVER had issues with in the past read more

So delicious!! 10 out of 10 highly recommend no questions asked, can easily say the food or should I say my food was made with love , The customer service was excellent huge thanks to (Johanna) was so polite and respectful not to mention she is by far the most beautiful women I've laid eyes on, no doubt about it. such a beautiful person. Love the food and thank you for your service!! :) read more

Healthy fast food sold here. We go out to dinner most every Thursday after our yoga class. Last night we were too cold, hungry and tired to go out. We opted for some take out. We decided to try Waba Grill. Located immediately West of PetSmart and east of Ross at Chapman the Brookhurst plaza near the Regal theatre. There is ample parking. The place was empty Thurs at 1850. While I ordered and waited, three sets of customers arrived. They also ordered food to go. Customer service is good. Respectful and unintrusive My husband ordered a steak/ chicken rice bowl which he enjoyed. I had the vegetable chicken rice bowl. We are pleased to have brown rice as an option. They also have kale salads. There are sliced green onions, jalapeño and carport slices in a vinegary bath and extra sauces on the side. The piece de resistance is FREE delivery for orders of $20 or more. I am impressed. We will be requesting delivery in the future. read more

Great Service! Waba is one of the few places I go to during my work break, and definitely a solid option. Shout out to Adriana and the staff for the consistent customer service! read more

Hello I went recently And I was helped by an employee named Adriana. She was very kind, helpful, gave me good suggestions on what to eat since I was indecisive. Adriana was very welcoming and I would definitely comeback . Service was great and the food was excellent. read more