Elizabeth K.

After an impromptu gathering one Sunday a couple weeks ago, our experience at this particular Waffle House location cemented itself as an instant tradition for our group. Amber was our waitress a couple Sundays ago, and I've got to say, even when she's been running on no sleep with a busy work flow, she will take an extra moment to make you feel welcome, cared for, and satisfied. When we sat down, I noticed the button on her hat advertising for pies, and it looked like a pumpkin. She enthusiastically shared that they do have it and she'll check on it for me. When she came back, she said, "I have good news and I have bad news." I said, "give it to me straight, doc, what's going on." She told me they had one pumpkin pie left - but it was frozen. She said if I could wait an extra little bit, she'd carve a slice out for me and have them heat it up on the grill. WHAT? I told her that wouldn't be necessary and she insisted. I still declined, but this simple gesture let us know what lengths she would go to in order to ensure our day was that much sweeter. She was also so informative and told us about menu items we'd never heard of before. We have waited 20 minutes just to be seated in her section and I would do it again without hesitation. She is such a bright light in a world of unpleasant folks and I hope the best for her! But enough about Amber, I can't let this all go to her head! The news gets better - she has a great crew working behind her. Our food came out accurate, hot, fresh, and quick as heck. Waffle House is my favorite breakfast place and this location is an absolutely great example as to why. The bacon is ALWAYS cooked perfectly. The fresh-cracked eggs are never dry but never too runny. The waffles are always perfection. My only letdown when it comes to making a Waffle House a Waffle Home is the TouchTunes jukebox. You HAVE to pay real money to put songs on, and when the queue runs out, the restaurant is silent. I'm one of those dorks who always needs some tuneage in the background, so I always end up spending some amount of money just to break the silence, which I feel we shouldn't have to do! Of course, that's how their business model is successful. The place is clean, too. I've been there after a rush and there is no standing around for these folks. They immediately separate and clean different areas of the restaurant while they banter with each other. I love this location and I will be so sad when we move away from here in a couple months. Until then and beyond, I absolutely recommend this location.

Christine H.

The Boy decided he wanted to take me to breakfast at Waffle House. Cypress N Houston location. A few years ago, MrM would stop in for an early breakfast on his way to work. We haven't been there in a while. When we walked in, the two available booths were both dirty. We waited as Nancy cleared one off for us. I noticed the floor was littered with debris, including under our booth. The inside windows were covered in yuck as well. We sat down, ordered a large chocolate milk for him, a coffee with creamer and water no ice for myself. I asked for sugar as Nancy had removed everything from the table when cleaning. We ended up getting the sugar ourselves as it seemed to be forgotten after our beverages were served. The Boy had his favorite, the All Star Special. He added gravy to the hash browns. I had the Two Egg Special with bacon, I asked for the hash browns, well done, and added cheese and mushrooms, with tomatoes on the side. After Nancy left the table, I realized I hadn't been asked what type of toast I wanted. A few minutes later I made eye contact so she knew I needed something. When she came over, I asked for a coffee refill, with more cream and raisin toast with my meal. My meal was served first. The raisin toast was more well done than I prefer and I ended up not eating it. The hash browns were not well done as requested. While waiting for the Boy's meal, I picked my silverware, noticing the knife was dirty, I tried to polish myself, but the spot in question was dried on food. I asked for a new knife. I set my coffee cup on the napkin holder, waiting for a refill. Although Nancy finally refilled my cup, the creamer was never given, thus I didn't get to have that second coffee I wanted. I never did get the water. Once the Boy's meal was served, I had to ask for the gravy he requested. I took a bite of my eggs only to find something stuck to the roof of my mouth. I fished it out. It looked like a piece of plastic. I started to cut up my tomato slices and found a blonde hair stuck to my tomato/plate. I again, made eye contact with Nancy. When she came over, I showed her my plate with said hair, requesting a new one. As she took the plate from me she asked.... You want...??... I replied, I'd like a new plate and fresh tomatoes please. As my son was paying and is new to "proper tipping procedures " we had reviewed it at the table before going to the counter. When we got there, he asked the cashier to add the tip. She replied, I'll let you do that, there's a camera right there. He looked at me, so I explained that HE needed to write it in, as some people might say they didn't authorize the added tip, and it may get the employee in trouble. Then the cashier giggled and proceeded to add the tip herself, asking him to sign. I didn't say anything, thinking she would ask him to initial the tip SHE wrote in. She did not, thus not covering her actions. Unfortunately, I do not see us returning any time soon. Although $30 for breakfast/tip for two is fairly inexpensive now days, there is lot to be desired at the location.

Deborah N.

Hear ye! hear Ye! Due to the nations current economic and financial crisis, Waffles have experienced inflation causing a deflation on their waffle size and appearance!! I do not remember their waffles coming out looking like wimpy pancakes with a waffle griddle slapped onto them! Like what tha?? They either changed the waffle makers or they're getting skimpy!! Came into WH on a rainy day with the hubs to enjoy a simple breakfast with a side of waffles but what we got was cold food and skimpy waffles! I'll have to say though! The staff and team at this Waffle House know how to hustle!!!! They were hard at work but maybe just couldn't handle the breakfast rush! Everything was rushed and plates were sitting out despite them hustling and rushing to make things happen! We received five star dining service from Jordan! He was great!! Checked in on us multiple times to see what we needed and was super friendly! Gotta make the waffles Better though esp.if you call yourself "waffle" house Also, they could drop/mix the chocolate chips into the batter to make it a chocolate chip waffle, not just sprinkle it on top...fail

Ari X.

Absolutely Best Waffle House I've ever been to and one of the best restaurants I've been to period! Shoutout to Dara the manager, Ray and Amber!!! Others as well but you guys make it sooo special! Keep up the good work! Give these people raises / tips!!!! Love from New York City!

Kim R.

So... I actually went into a Waffle House before 2am recently. Was weird being sober in there. But maybe that is why I am able to finally review this fine establishment. I must admit I'm a fan of the Waffle House, my boyfriend, not so much. But I was able to convince him to go here one evening for breakfast for dinner. Waffle House is Waffle House, you can't expect fine dinning here, it is what it is. I ordered eggs/over easy, hashbrowns/well done, sausage patty's, toast and a pecan waffle. Yes, it was a lot of food, but when in Waffle House, you Waffle. All of it was your basic breakfast food, I mean, you really can't go wrong. But I do have a weird complaint, which really shouldn't even be a complaint. My waffle had too many pecans. I mean, it was still good, I would have just liked less pecans. So, next time I plan to order a plain waffle. This location was your typical Waffle House. Wasn't super clean, but wasn't super dirty either.

best place ever sooooo goood!!!!! kay was a bad bitch so niceee!!! environment was super positive, great team, a good friday

Sarah M.

Finally was able to get into the waffle house I was so excited when I made this location it's not that far away. They do a great breakfast everything was made perfectly and absolutely delicious. The staff was extremely polite and attentive. Which is very enjoyable and hard to find these days. I had never been to a waffle house before. The waffles are absolutely to die for. I had a bite of my son and had to have three more so delicious. We will definitely be back in our excited about our new breakfast spot in Cypress..

A five dollar service charge for to go products?? . It's not even mentioned anywhere in the building.