Stopped here for breakfast on our way out of town. It was early so there was only one other customer but they were busy when we left. DH had a scrambled egg sandwich on wheat with coffee. I had cheese eggs and grits with crispy bacon. Everything was served quickly and prepared correctly. My eggs were beautiful with no scorch to be found. Grits were piping hot just like they should be! read more

In terms of breakfast houses, as a California native, I never once thought I'd fall in love with breakfast foods the way I did this weekend at the Waffle House. It was truly a testament to the basic items for a breakfast, and providing a comfortable space to enjoy a meal, and to do what you need to do. I went twice over my weekend stay, once with my friends in the morning, and another when I was needing a place to work late at night, and both experiences I was served with kindness. A great experience and I hope to come back to try it again. read more

Waffle House - Diners Near Me - Franklin, Tennessee

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Ring me up an All-Star breakfast with a regular waffle and you have my heart. Almost consistent food that is cooked to order in front of you. Just the way you want it. Simple menu so they can make it right for you. Service was great and prompt. Surprisingly very clean restaurant with plenty of parking. If you like your food simple, hot and tasty, this is your place. read more

Consistently good food with fast service. The staff is focused to give the best service they can with what they are dealt with (you what I mean). I got 2 eggs over medium that were perfect, hash browns, scattered, smothered and covered to perfection! Side of grits with butter and a waffle! Great meal to start the day! read more

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Growing up Waffle House was known as Waffle And Steak in Indiana and we never went as my parents didn't like it. Since our hotel didn't offer breakfast we headed across the road and was pleasantly surprised. Not fancy but now I understand why Waffle House has a cult-like following. The grits, eggs, waffle (sorry no photo) , and City ham really was what we wanted. read more

Waffle House - 2 Eggs, grits, toast and city ham. Waffle not pictured - Diners Near Me - Franklin, Tennessee

Best Waffle House EVER! It's all perfect! Service 10/10 Food 10/10 Vibes 10/10 Come here almost every weekend and every visit is great! Always left satisfied read more

Very good the employees such as Clara and Carley are the best they brighten my day. I've made it a tradition to come in every Wednesday and they always take the time to check in and say hello. Also the food always tastes great. read more

I've been to plenty of Waffle Houses, but this one really stood out because of the service that hit me as soon as I walked in--felt like I was stepping into a relative's house. The staff was amazing, and the food came out super fast and was just as delicious as you'd expect. I did run into one small issue, but they handled it so quickly. They recooked my meal, took it off the bill, and even gave me a complimentary coffee since I was heading to the airport and had work to do. Overall, I give them an 8 out of 10 and will definitely be back anytime I'm in town! read more

If I could give them 0 stars, I would. They brought my food to the table with hair in my eggs. I sent it back for a re-do. When she brings the 2nd round back, she tells me that she tried to get my food waived for the hair in my food but the district manager (Tom) who was cooking, wouldn't let her. I didn't ask for my ticket to be waived. She took it upon herself to ask. But the fact that a district manager made that mistake and had no more customer service than that, should make Waffle House question if he's the right person for the job of district manager. So the 2nd round comes out and the bacon is burn to a crisp. Just BLACK! I asked for my hash browns to be scattered and well done. They came out undercooked and like a noodle. Do yourself a favor and skip this place. read more

Waffle House - Hair cooked into the eggs. - Diners Near Me - Franklin, Tennessee

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Tommy did great service, the bacon was overcooked, but the omelet was damn tasty and tender. Recommendations for business: Double-check the order made by the client read more

Yo place was clean and breakfast was hot and coffee excellent staff and service was awesome .kid from Brooklyn and I approve this message

Stopped in here twice while visiting the area, both at 1am and at 11am the service was phenomenal. Our whole group was well taken care of by stephasaurus on the second trip. All meals came out exactly as ordered and everyone left happy and full. read more

Just good food served in a no-nonsense setting. I generally enjoy my visits to any Waffle House and there are one of very few places who can properly make an "over-easy" egg. The service was prompt, the staff really friendly and the prices in line with other eateries. read more

Great service and food. Quick clean and friendly. Not to be missed. Ask for well done hash browns with peppers and onions! read more

Waffle House - Menu - Diners Near Me - Franklin, Tennessee

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Ordered online food was fresh and really good really good service and they were really nice

The absolute best hash browns are found at the Waffle House in Franklin, TN! The juke box made for great ambience. Our food came out fast! The booth view lets you watch the hustle and bustle of Murfreesboro Rd.. and the staff is on top of it all! -Ruby Joy S. read more

We landed in BNA at 12:45 AM and we didn't get into our Uber until around 1:45 AM. Our Uber driver was recommending that we should go to the Waffle House and order their t bone steak. He dropped us off at the Waffle House and we walked in and searched the menu high and low and found no t bone steak. I was pretty sad and thought wow my Uber drivers lyin' to me. A few minutes later our former Uber driver comes in and take a seat next to our booth and says, im hungry too. He orders a t bone fucking steak! Can you believe it!? Some secret menu shit! I should of taken his word and just blankly ordered a t bone steak. read more

Marked into the foreseeable future by unhappy COVID-19 restrictions it's still the Waffle House we've known for years. As of my Sep. 21 visit, efforts to manage COVID impact and spread are obvious, but this location's staff are becoming lax regarding masks. COVID realities have impacted staffing across all businesses, so experience levels will vary. Be patient if your server or cook is still learning the menu of "scattered, well, covered, country" and intricacies of short order pull, drop, and mark communications. They can be especially troublesome during a rush. There was no rush during my visit, but my order still required reconfirmation, came out mostly correct, and still satisfied my longing for hash browns. Ummmmmm. Hash browns! read more

Looks can be deceiving. Yes, nearly all Waffle House establishment look the same. Unfortunately they look like they were built in the 1950s and have not been updated...crowded, dingy, and not shabby-chic. Bathroom in this one...same thing...looks just don't cut it. But my grandson wanted to come here for a waffle (IHOP across the street was jammed, so this was our second choice). Onto the good part. Service (as usual...we have been here before) was swift and polite. Waitress was especially gracious to my "guest." Food was cooked exactly as ordered and delivered to our table quickly. My Eggs over easy on top of Bert's chili on top of has browns was spot on!. Nice size portion, well seasoned, cooked perfectly. Grandson't waffle was ok....a little thin, but perfectly fine with him. His bacon was also done nicely crisp (and 3 big strips to boot). All-in-all, while I won't be a regular, if you are looking for an old fashioned quick-serve greasy spoon (no slight intended) with excellent service...give it a try. Addendum: small parking lot is not easy to exit cross-traffic onto Murfreesboro Rd, so better plan on just turning right out of the lot and heading East-SE. read more

Waffle House - Eggs over easy on top of chili on top of has browns. - Diners Near Me - Franklin, Tennessee

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American classic. If you're on the road or it is late at night, this place screams out, "a little bit of home." We had the peanut butter waffle and bacon. It was perfect! Also had the pork chops with eggs and hash-brown potatoes. Added chopped tomatoes and ham to the potatoes. Delicious. Pork chops were great. They reminded me of grandmas cooking. Friendly staff too; they're always smilin'. If you see a Waffle House on your trip, don't pass it by; enjoy the food like we did. Thanks for the good eats, Waffle House! read more

Waffle House - Peanut butter waffle - Diners Near Me - Franklin, Tennessee

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I see a lot of complaints on here, but our experience couldn't have been better! Went to a late night movie and wanted dinner after so decided to try the WH. Sat at a booth immediately and the waitress was quick and really nice. Food came out super fast and was ummmm ummmm delicious. It's like you know what you're shoveling into your face isn't good for you, but you just don't care cause it's so tasty! We will be back some other late night for sure. read more

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Never have I ever been to a Waffle House...I know I know I know....and I'm 42 years old. Wife and kids have been several times in our home town. Ambiance....loud. Service.....excellent. Food.... delicious. Everything was on point. Very very good!!! read more

Waffle House - Java!!! - Diners Near Me - Franklin, Tennessee

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Everyone is so friendly! Food was fast and very good! Laura's the shift manager is a great example of leadership!

10 out of 10 WOULD recommend - seriously people. This is the best Waffle House in the area. They always get it right even with super picky orders. Ask for Chloe, she's the best server and she will make sure you're happy with your food!!!! read more

Maybe it was just an off night but we walked in around 8:30 on a Thursday night. Looked like they may have been short staffed. I only saw one server and one cook. We were never acknowledged or told we could seat ourselves, so we just stood there waiting.... We finally sat ourselves and again, no acknowledgement from the server. We walked out after no service. read more

i went to this waffle house hungry and ordered a simple chicken sandwich and hash browns with potato and onions i hate when they dont cook the potatoes all the way when you take a bite and its all white inside and cold arghhhhhhhh ! the lady at the counter was very helpful nice short black women will give it one more chance read more

People knock waffle house but I don't make it anything more than it is. It's excellent comfort food -- pancakes, 2 eggs, hash, toast and your side of meat. If you're really, really nice, you can also ask for grits (which is basically corn). Another bonus? You can see all walks of america here. read more

We have been going to breakfast every Saturday for a few weeks. Food and service has been good. This morning during breakfast music was played at a very "high" volume. It was so loud that my friend and I could not talk and hear each other without yelling. We asked for the music volume to be lowered and was simply glared at by the counter staff. We even asked our waiter later during our meal and he was unable to turn the music down either. We are not coming back!!! read more

First off I love Waffle House. When I travel I always eat breakfast there. I am very irritated at today's meal. Everything was good, the server was great, the food was great, but I was at the counter and there was a woman washing dishes behind the counter. She was being so careless that she was splashing dirty dishwasher up on the counter. Now, this happens from time to time, but it is usually just a few drops. This time a few droplets got on the counter and I noticed she was being very careless. Not a second later she splashed dirty water on my bacon, on my eggs, and in my coffee. It was enough to see the soap bubbles. I am not being a wuss here it was enough to turn my stomach. What really makes me mad is when I complained the woman that did it gave me a snotty "I didn't do it on purpose" I don't care if you did it on purpose. No one wants DIRTY DISHWATER in their food! Of course, they offered to make it again, but I only had one piece of bacon left and maybe one of the three eggs I ordered. I did not want another whole order I just wanted what I had left. I did not have time to wait for another order and did not want to waste most of it. I will eat at Waffle House again and quite often, just not this one! read more

To me, the Waffle House is a pretty much a George Webb plopped down in the south. The food is OK and reasonably priced. We sat at the counter and had breakfast menu placemats, but later I noticed that those at tables had three menus and a lot more to choose from. The counter area was understandably noisy due to plates and pans being stacked up there by the employees. The manager was expediting food and overseeing prep quantity, and all of the employees we encountered were very nice. The coffee was OK, the bacon was OK, the grits were well made and I had an obligatory plain waffle, which was OK as well. All in all this was an OK experience. read more

The restaurant was very dirty. Sat at dirty table for a while and watched server stare at a coffee pot. I left and went to the Waffle House off Mallory. Much better service and clean! read more

Came for breakfast at this location and I'm so happy I chose it rather than the other Franklin location this time. Very friendly and prompt service and the food is always yummy. Keep up the awesome work! read more

We travel often and always eat Waffle House in the mornings. This one is excellent! All, I mean every single one, of the staff were personable and in a good mood. Restaurant was clean and bright with upbeat music. We received our meals very quickly and everything was hot and delicious. Brit was our waitress and she did a wonderful job. read more

The best of the Waffle House chains. Great people, very professional, and they care about their customers. I am a regular. If you haven't tried Lisa's Avondale salad, here's a picture. Another favorite is their double original cheeseburger with grilled onions and a fried egg. read more

Waffle House - Diners Near Me - Franklin, Tennessee

We usually have very average experiences at Waffle House. Unfortunately last night was awful. We ordered take out and my friend told she lady on the phone the order and repeated the instructions just to be sure. We ordered two all star meals. When I got home, we realized that the order was not correct. The eggs on both orders were incorrect and flavorless. One order looked really small, like only one egg was used. The meat choice was incorrect as well, and there was no syrup packed for the waffles. They always put syrup and butter in with waffles in past orders. We call to ask about being charged for items we didn't get, and the woman who took the order got on the phone. She was defensive and kept talking over me about how it's my responsibility to make sure i ask if the order is correct and i have everything i need before i leave. She was incredibly rude and had no interest in fixing anything. Things happen of course, but the place was empty and the lack of concern, apology, and the inability to even listen to me was so annoying. read more

A couple of us from Minnesota drove to Franklin for a Gary Morris concert & just had to try the Waffle House...my first time in one!! The food was delicious & the people there were just wonderful! Lorrainne, our waitress, was the very best!! We tried to find Gary Morris' song "The Waffle House" on the jukebox but not there - it's on one of his newest CDs. My grandsons love it...sing & dance to it when they're at my house! Got them a couple of paper "WH" hats & they loved them...thanks Lorrainne!! read more

I introduced two friends to Waffle House who had never been before, and they were fans! This particular location was really crowded, but our waitress was great. My main complaint was the state of the place. I know it's Waffle House, and I know they were busy, but I had to clean food schmutz off my chair before I could sit down at the counter. Come on, y'all. read more

Excellent service!! Savannah did a great job at making sure our food was hot and our cups were filled up!! Even with it being a Saturday. The floors were a bit dirty but again it was Saturday. I'll go there again when we're driving through. read more

This Waffle House location recently reopened after a few months of being closed for remodeling. And when I say "remodeling," I mean "Completely gutted and reduced to an empty shell before rebuilding it from inside out." As a result, the Franklin location currently has by far the cleanest restroom of any Waffle House I've visited. Considering that filthy restrooms are the near-universal bane of Waffle House, this was a welcome change. The dining room also feels cleaner and more pleasant than other Waffle Houses, and the kitchen across the counter from where I was sitting appeared to match. One change I didn't particularly care for: There are now fewer booths, as some were removed to make room for more counter seats. I for one prefer booths--while some may like to chat with the staff, I find it a little odd facing them while eating. Also, it's harder to converse with whoever I'm with, I find the seats less comfortable than booths, and there's the likelihood of rubbing elbows with a stranger and having to share counter space with them (which some sociable people no doubt enjoy, but I don't). But our server told us that the House prefers counter seats due to "higher turnover." Perhaps customers simply leave sooner because they don't like counter seats as much? Anyway, there are still booths available for folks like me, but they'll be harder to obtain at peak times. And apparently peak times are occurring frequently at Waffle House of Franklin: The place was full when we visited at 9 AM Friday morning, and our server said that it's full every morning. (Perhaps it only seemed particularly full to me because we often eat at W-Houses at odd hours, but I suspect Franklin's 'House *is* busier than others). I also saw the most staff behind the counter that I've ever seen at a 'House, even at busy times. As for the food: While as a franchise all Waffle Houses serve largely the same items, whether the hash- browns are unburnt with sufficient cheese and the eggs are just right depends on who's cooking. And I'm pleased to report that on this Friday morning, one of the better 'House cooks was on the job. (I do notice that another Yelper who recently had a poor experience visited at 7 PM. Having visited many Waffle Houses at all hours, it *does* seem that Waffle Houses often put the less-experienced staff to work at off-hours. If you visit W-House of Franklin at an odd hour, I'd be particularly interested in reading your review). Anyway, speaking from the experience of having eaten at every Waffle House between Prattville, AL, and Franklin, TN, on I-65: If you like a southern breakfast as served in a diner, this is a good time to visit Waffle House of Franklin...just get there early if you want a booth. P.S. Why did they drop blueberry and strawberry waffles from the menu? Were they really ordered less than chocolate chip, pecan, and peanut-butter waffles? Ah, well... read more

Ok i love waffle house the food is alway good. This place was packed. There was one table we sat at. The service was fast. We got our drinks in no time. My grandsons and I ordered our food and the food came out quick. The staff was friendly as well. I can't believe this pack was that packed and they were able to give us excellent service. The owner should be proud of this crew. read more