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I am absolutely surprised that they even carry Honolulu coffee at this location. It is absolutely delicious. They have a variation of coffee whether it's hot or cold and they also have pastries along with other stuff like cereals and the huge merchandise wall. The service is very welcoming very kind it's clean in the mornings. There can be a big line and the next coffee shop close by it's quite a bit of a distance. The ambulance is calm. It's quiet overall highly recommend over Starbucks.
I would say this place was good if we were all living in fantasyland, but unfortunately, we are not. so my honest opinion is that this kiosk stand thing is just mid. We were looking for something small to eat for breakfast, so we ordered açaí bowls an apple turnover and a kona mocha freeze (I think thats what they call their frappés) The açaí bowls were okay. Pre-frozen açaí with tear off tops decorated with fruits. (Feesh bananas and blueberries, frozen strawberries and granola.) At least the girl who put the fruits on top made it look pretty. Kona mocha was über bitter. Had to add a LOT of simple syrup and half and half to make it taste okay. Apple turnover tasted pre-bought and frozen. We sat alongside the kiosk where they have a handful of tables with little umbrellas for shade. Three stars for their food and their little sitting area on the side of the kiosk. (The elderly couple next to us had to move because the sun was directly overhead, frying their brains the poor things.) One star for their service. There were three women working behind the counter. The youngest one making the açaí bowls was fine, she didn't deal with customers, Just prepared the food. The two older looking/middle aged ones were the ones who were rude. Keep in mind that We've never tried this place before, so we were ordering off the menu on the wall after seeing it for the first time. It was not busy, no one was in line before or after us, and it was early so no one was really up and about yet. (Except the elderly couple mentioned above.) My husband asked questions about the menu, as is normal and customary for people to do when they don't know what is what, and they were side eyeing each other the whole time. We even caught the oldest looking one rotating her finger next to her head in that way that indicates she thought my husband was crazy for asking questions. They laughed and exchanged glances several times after looking at him as he was ordering. Like come on, wtf? Sooo old and still acting like preschoolers. Uncalled for and completely unprofessional. Extremely Bad customer service. Who wants to be treated like that? The only guess I have as to why they were being rude to us like that is because we are local and don't look like typical tourists. I'm hoping their bosses see this because those two older women who were working this morning, 9/6/23 need to be retrained/written up/ talked to. That's not the way employees should be treating customers.
Staying in the Makai Tower and I wanted something a little stronger than the conventional room coffee. Waikoloa coffee is located very close to the elevators to my room. Coffee is strong and packs a punch. I should've stopped there, but I was curious about the burrito since the description got the better of me, so I ordered it. For a whooping $10, the burrito was about the size of a finger food snack. But there's always the coffee. The people eating at the table next to me ordered the acai bowl and that did look delicious. That might be worth checking out.
We stopped here twice during our less than 3 day stay at the resort. When in Kona, it would be a sin not to indulge in Kona coffee. This place is really small, almost like a little food booth at a concert. It is outside and located at the beginning of the tram track. It is a nice little option on this massive resort. One of our trips here was due to an event listed on the schedule for that day, which was coffee tastings. Um, hello?!?!? Of course we had to go! We were confused when we arrived because there were no signs or activity indicating the tastings. We hung around for a little and then the coffee tanks were set up for everyone to try. There were only 2 options and we tried both obviously! We then purchased coffee drinks to go. I ordered an iced coffee, while hubs ordered a hot coffee. OMG!!! Everything about the coffee was great! I try to be as environmentally friendly as possible so I was super excited to see they offer metal straws. I grabbed one for my coffee but forgot to return it, so I'm sorry. But every time I use that straw, it reminds me of here. The staff were super friendly, personable, and helpful. There are a couple of tables and chairs to sit and enjoy your drinks and food. Oh yeah-they serve some sandwiches and pastries. We ordered a breakfast sandwich to split in the afternoon and it was delicious! I highly recommend stopping here!
Truthfully nothing special, but it's coffee at the resort. Ordered an iced macnut latte with skim milk and it was decent! Not too sweet. Would order again. Paid $8.50 for this egg, bacon and cheese biscuit smaller than the size of my hand which came out still frozen. I asked them to reheat it again and it got better but still was not good, didn't taste real, and I would rather eat airplane food. Maybe tomorrow I'll stick to coffee and a pastry
Coffee was lacking flavor and was one of the worst cups of coffee I e had and on top of it two drinks a one pastry 35$. Service was friendly and the reason for two stars instead of one.
Honolulu Coffee inside the Hilton Waikoloa had the açaí smoothie I was looking for. Thank you to Abigail and team for correcting an issue and providing delicious coffee and sandwiches. It is convenient for those staying at the Hilton Waikoloa and any in the Waikoloa area.
This coffee spot is one of the few that exist in the resort, so there is not much competition. Considering that, it is okay. It's quite pricey, but that's the Hawaii/resort experience. My personal take is that the coffee here is not to die for, not to mention that their preparation time is a bit longer than you'd hope. You don't particularly want to wait around outdoors on a hot day while you're craving some coffee, so it would be nice if they developed the capability to whip up some coffee a little quicker. But that aside, I just felt that this place was not particularly memorable. It's just a place you go to because you don't want instant coffee and this is one of the only options in the area that have some variety in coffee drinks.
The room service menu didn't look so great so went downstairs to the Waikoloa coffee stand to get some pastries and some coffee. I had the nutty Hawaiian latte and it was very good. The nut flavor was tasty and sweet enough that I didn't need to add any sugar. They offer an acai bowl and smoothie, but it didn't look super so I opted for a ham and cheese croissant. I also picked up a lemon ginger scone (very ginger-y) and chocolate croissant for the kids. The 4 items totaled about $28 so if you are kama'aina, be sure to tell them because they will give you a discount. Everything was great except for the price, but that's too be expected. Thankful that I got a discount! There are two locations on the property, ocean tower and lagoon tower. The lagoon tower location also serves waffles.
There are two Waikoloa Coffee locations at the Hilton, and both are pretty much identical except for their seating options. This one is at the "Lagoon Tower," and I think the seating options are way better than the location in the "Ocean Tower." All the tables here are in the shade, and they are set back away from any high-traffic areas. Additionally, there is a nice view of the water taxi "river" and a mini island with a bunch of birds on it. So, I think this location is much more relaxing and pleasant than the other. If you want to get some work done, this is a much better place to do it than the "Ocean Tower" location. For that reason, I am giving it one more star. Besides that, my review is exactly the same, as I tried both locations and the service and offerings are nearly identical: The coffee here is pretty good. I had both the pour-overs and the regular drip coffee, and both are solid (the pour-over is obviously better than the drip, but it will also set you back $7-$8, so you should probably really be into coffee to get it). They also have a full espresso bar and some "foo-foo" beverages like blended sugary coffee smoothies. In any case, it's a very welcome change from that big coffee chain that seems to be everywhere these days. Aside from that, they offer a few food options. I tried the açai bowls at both locations, but I was not all that impressed. There was not much of an açai flavor, and the base was much more of a lighter, smoothie-like consistency than the thicker consistency that is the hallmark of most açai bowls. The toppings were meager, and the bowl was pretty small for almost $11. All in all, there are better bowls out there, but you will have to travel pretty far from the hotel to get them. Still, it hot the spot on a warm Hawaiian day. The staff is very nice and friendly, and I enjoyed talking to them at both locations. The prices, while expensive, are on par with everything else around here. If you expected a $2 cup of coffee, you probably shouldn't have visited one of the most expensive resorts on the entire island. Give them a try!
We enjoyed coming here every morning for coffee and breakfast. Yes. It is very overpriced resort food but it was good. I'm from the land of Hipster Coffee and even brought some with us. My husband enjoyed having coffee every day. They serve a Kona blend. I was in love with Hawaiian Lattes. Way better than the cr** they serve at Starbucks which gives me a headache without fail... The croissants were good too. They warm up the the ham and cheese for you. I LOVED the quiche. It was creamy and flavorful and full of good stuff. At the Lagoon Tower you can get a fresh waffle with fruit. $16 is a bit steep but I wanted to try it once. It's good. Buying beans here is just way too expensive. We picked some up at a few places in Kona for less than half their prices.
Helpful tip for Hilton Waikoloa guests: the coffee shop menus online are outdated, so I'm posting the current menu here. This location is in the Ocean Tower lobby, with another coffee shop in the MAKAI Tower. Pastries are average $11 each read more
7 months ago
1 year ago
I am absolutely surprised that they even carry Honolulu coffee at this location. It is absolutely delicious. They have a variation of coffee whether it's hot or cold and they also have pastries along with other stuff like cereals and the huge merchandise wall. The service is very welcoming very kind it's clean in the mornings. There can be a big line and the next coffee shop close by it's quite a bit of a distance. The ambulance is calm. It's quiet overall highly recommend over Starbucks. read more
I would say this place was good if we were all living in fantasyland, but unfortunately, we are not. so my honest opinion is that this kiosk stand thing is just mid. We were looking for something small to eat for breakfast, so we ordered açaí bowls an apple turnover and a kona mocha freeze (I think thats what they call their frappés) The açaí bowls were okay. Pre-frozen açaí with tear off tops decorated with fruits. (Feesh bananas and blueberries, frozen strawberries and granola.) At least the girl who put the fruits on top made it look pretty. Kona mocha was über bitter. Had to add a LOT of simple syrup and half and half to make it taste okay. Apple turnover tasted pre-bought and frozen. We sat alongside the kiosk where they have a handful of tables with little umbrellas for shade. Three stars for their food and their little sitting area on the side of the kiosk. (The elderly couple next to us had to move because the sun was directly overhead, frying their brains the poor things.) One star for their service. There were three women working behind the counter. The youngest one making the açaí bowls was fine, she didn't deal with customers, Just prepared the food. The two older looking/middle aged ones were the ones who were rude. Keep in mind that We've never tried this place before, so we were ordering off the menu on the wall after seeing it for the first time. It was not busy, no one was in line before or after us, and it was early so no one was really up and about yet. (Except the elderly couple mentioned above.) My husband asked questions about the menu, as is normal and customary for people to do when they don't know what is what, and they were side eyeing each other the whole time. We even caught the oldest looking one rotating her finger next to her head in that way that indicates she thought my husband was crazy for asking questions. They laughed and exchanged glances several times after looking at him as he was ordering. Like come on, wtf? Sooo old and still acting like preschoolers. Uncalled for and completely unprofessional. Extremely Bad customer service. Who wants to be treated like that? The only guess I have as to why they were being rude to us like that is because we are local and don't look like typical tourists. I'm hoping their bosses see this because those two older women who were working this morning, 9/6/23 need to be retrained/written up/ talked to. That's not the way employees should be treating customers. read more
Staying in the Makai Tower and I wanted something a little stronger than the conventional room coffee. Waikoloa coffee is located very close to the elevators to my room. Coffee is strong and packs a punch. I should've stopped there, but I was curious about the burrito since the description got the better of me, so I ordered it. For a whooping $10, the burrito was about the size of a finger food snack. But there's always the coffee. The people eating at the table next to me ordered the acai bowl and that did look delicious. That might be worth checking out. read more
We stopped here twice during our less than 3 day stay at the resort. When in Kona, it would be a sin not to indulge in Kona coffee. This place is really small, almost like a little food booth at a concert. It is outside and located at the beginning of the tram track. It is a nice little option on this massive resort. One of our trips here was due to an event listed on the schedule for that day, which was coffee tastings. Um, hello?!?!? Of course we had to go! We were confused when we arrived because there were no signs or activity indicating the tastings. We hung around for a little and then the coffee tanks were set up for everyone to try. There were only 2 options and we tried both obviously! We then purchased coffee drinks to go. I ordered an iced coffee, while hubs ordered a hot coffee. OMG!!! Everything about the coffee was great! I try to be as environmentally friendly as possible so I was super excited to see they offer metal straws. I grabbed one for my coffee but forgot to return it, so I'm sorry. But every time I use that straw, it reminds me of here. The staff were super friendly, personable, and helpful. There are a couple of tables and chairs to sit and enjoy your drinks and food. Oh yeah-they serve some sandwiches and pastries. We ordered a breakfast sandwich to split in the afternoon and it was delicious! I highly recommend stopping here! read more
4 years ago
4 years ago
Truthfully nothing special, but it's coffee at the resort. Ordered an iced macnut latte with skim milk and it was decent! Not too sweet. Would order again. Paid $8.50 for this egg, bacon and cheese biscuit smaller than the size of my hand which came out still frozen. I asked them to reheat it again and it got better but still was not good, didn't taste real, and I would rather eat airplane food. Maybe tomorrow I'll stick to coffee and a pastry read more
1 year ago
2 years ago
Loved having this coffee shop right next to our hotel room. We got it a couple times and everything was good. read more
3 years ago
Coffee was lacking flavor and was one of the worst cups of coffee I e had and on top of it two drinks a one pastry 35$. Service was friendly and the reason for two stars instead of one. read more
Honolulu Coffee inside the Hilton Waikoloa had the açaí smoothie I was looking for. Thank you to Abigail and team for correcting an issue and providing delicious coffee and sandwiches. It is convenient for those staying at the Hilton Waikoloa and any in the Waikoloa area. read more
5 years ago
This coffee spot is one of the few that exist in the resort, so there is not much competition. Considering that, it is okay. It's quite pricey, but that's the Hawaii/resort experience. My personal take is that the coffee here is not to die for, not to mention that their preparation time is a bit longer than you'd hope. You don't particularly want to wait around outdoors on a hot day while you're craving some coffee, so it would be nice if they developed the capability to whip up some coffee a little quicker. But that aside, I just felt that this place was not particularly memorable. It's just a place you go to because you don't want instant coffee and this is one of the only options in the area that have some variety in coffee drinks. read more
4 years ago
The room service menu didn't look so great so went downstairs to the Waikoloa coffee stand to get some pastries and some coffee. I had the nutty Hawaiian latte and it was very good. The nut flavor was tasty and sweet enough that I didn't need to add any sugar. They offer an acai bowl and smoothie, but it didn't look super so I opted for a ham and cheese croissant. I also picked up a lemon ginger scone (very ginger-y) and chocolate croissant for the kids. The 4 items totaled about $28 so if you are kama'aina, be sure to tell them because they will give you a discount. Everything was great except for the price, but that's too be expected. Thankful that I got a discount! There are two locations on the property, ocean tower and lagoon tower. The lagoon tower location also serves waffles. read more
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Honolulu C.
Glad you liked our Nutty Hawaiian Latte! Thank you for your review…
There are two Waikoloa Coffee locations at the Hilton, and both are pretty much identical except for their seating options. This one is at the "Lagoon Tower," and I think the seating options are way better than the location in the "Ocean Tower." All the tables here are in the shade, and they are set back away from any high-traffic areas. Additionally, there is a nice view of the water taxi "river" and a mini island with a bunch of birds on it. So, I think this location is much more relaxing and pleasant than the other. If you want to get some work done, this is a much better place to do it than the "Ocean Tower" location. For that reason, I am giving it one more star. Besides that, my review is exactly the same, as I tried both locations and the service and offerings are nearly identical: The coffee here is pretty good. I had both the pour-overs and the regular drip coffee, and both are solid (the pour-over is obviously better than the drip, but it will also set you back $7-$8, so you should probably really be into coffee to get it). They also have a full espresso bar and some "foo-foo" beverages like blended sugary coffee smoothies. In any case, it's a very welcome change from that big coffee chain that seems to be everywhere these days. Aside from that, they offer a few food options. I tried the açai bowls at both locations, but I was not all that impressed. There was not much of an açai flavor, and the base was much more of a lighter, smoothie-like consistency than the thicker consistency that is the hallmark of most açai bowls. The toppings were meager, and the bowl was pretty small for almost $11. All in all, there are better bowls out there, but you will have to travel pretty far from the hotel to get them. Still, it hot the spot on a warm Hawaiian day. The staff is very nice and friendly, and I enjoyed talking to them at both locations. The prices, while expensive, are on par with everything else around here. If you expected a $2 cup of coffee, you probably shouldn't have visited one of the most expensive resorts on the entire island. Give them a try! read more
8 years ago
We enjoyed coming here every morning for coffee and breakfast. Yes. It is very overpriced resort food but it was good. I'm from the land of Hipster Coffee and even brought some with us. My husband enjoyed having coffee every day. They serve a Kona blend. I was in love with Hawaiian Lattes. Way better than the cr** they serve at Starbucks which gives me a headache without fail... The croissants were good too. They warm up the the ham and cheese for you. I LOVED the quiche. It was creamy and flavorful and full of good stuff. At the Lagoon Tower you can get a fresh waffle with fruit. $16 is a bit steep but I wanted to try it once. It's good. Buying beans here is just way too expensive. We picked some up at a few places in Kona for less than half their prices. read more
8 years ago
Awesome Coffee and great scones. Very friendly service . Great atmosphere and def must try read more
5 years ago
5 years ago
9 years ago
Absolutely completely beyond disappointed. The girls that work there are sweet and all that but this is ridiculous. First I go in the morning for a $12 acai bowl which is $3 more than I paid at Island Vintage Coffee (which is amazing) and it was a joke. Literally acai, crap granola and maybe a 1/2 a banana. No blueberries, no strawberries, no honey. Then I give them a second shot and go to get coffee. I ordered a medium iced Hawaiian latte w/ soy milk and asked them not to add any ice because I want to put it in my fridge and drink it later. $9!!! AND they didn't add ice but they did FILL the space that should have been left with soy milk I explained exactly what ai wanted and now have a huge cup of soy milk with a faint hint of espresso for nine frickin dollars!! $21 completely wasted. read more
Stopped off here almost a dozen times an still got 1/2 a week left. Great customer service, good coffee and foods to eat. Sure prices are steep but it's all about location. $5 cold brew, $14 for 2 breakfast sandwiches, Etc. Its inline with other things around the property. Wish they were open later and. It close at 5.. read more
This coffee is just okay. It's not bad but it's not great, it's just the only option you have here at the resort if you aren't going to breakfast and don't want to walk to Starbucks. If you want true Hawaii coffee the the sweet acidic notes of volcanic ash you can find better shops in Kona town. read more
Delicious local coffee, great staff.. The best part are the açai bowls loaded with granola and bananas. Today I opted for the waffle special. Loaded with strawberries, toasted macadamia nuts and whipped cream. (Though I opted to go without, I was afraid it would turn my waffle to mush.) So many macadamia nuts, I thought I would burst! Real maple syrup and butter. If you've got kids, and want them to burn off calories at the pool, this is the brekkie of choice. Possibly a bit spendy, but I expect that on the islands. For the price, the pile of macadamia nuts is worth it! read more
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