4 tire rotation, oil change, wipers and air filter 360 bucks…read more3 miles later, check engine light and 4 missing hubcaps Called regarding engine light was told that check engine lights "happen" Missing hubcaps, oh we was wondering who they belonged to. Quality.... I will not be bringing my vehicle back

Since moving here finding good, genuine car service in CLT has been hard. This was my first time…read moregoing to Take 5. The manager, Metriaus, serviced me! I got a basic oil change and they also topped off my wiper and coolant fluids. He took time to explain to me other things going on with my car and important things to get done in the near future. He didn't pressure me to get something else right then and there! He was very reassuring! I appreciate him and the other tech for their service! I'll definitely be back!

Great, honest people…read more I've had my axle replaced, engine repaired, oil changed, etc. They don't overcharge, they're fast, effective, and very personable.

I called Almar and spoke to Frank about installing a remanufactured engine in my 1995 Ford Mustang…read moreGT V8. After I had it towed to Almar, Frank called me back & asked if I had seen the car, which was strange since I bought it new as a retirement gift for myself in 1995 just before retiring from the Marine Corps. Frank said that the car had a broken mirror and a bad tire, etc. Basically, he refused to install an engine. I asked Almar to install an engine, not tires or mirrors. I guess my car didn't meet Frank's standard. Another dealer will install the engine for $900.00 cheaper. Thanks, Almar.

The staff is very nice and get you in an out no longer waiting and the price is goodread more

Khy is so kind and an incredible employee. I'll be coming back to vavoline due to Kh!read more

PURE GOLD! I was taking my son to school one morning when my car suddenly started smoking and…read moreleaking fluid. We barely managed to coast into this location, and from the moment we pulled in, the entire crew jumped into action. Within five minutes, they had my car in a stall and diagnosed the problem--my water pump had completely blown, and the car wasn't going anywhere. Although they couldn't fix it at their shop, they went above and beyond to help. They guided me into a safe parking spot, found a nearby shop that could handle the repairs, and made sure everything was arranged for the tow truck. I still had to get my kids to school and get to work, and they told me not to worry--they'd take care of it all. And they did. I want to give a special shout-out to Red--he was incredible--but truly, every single crew member there was just as kind, accommodating, and professional. These people are the definition of customer service. They turned what could have been a nightmare of a day into something positive, just by showing genuine care and competence. This team is PURE GOLD. They know their stuff, treat people with respect, and absolutely deserve recognition. From now on, this is my go-to spot for all vehicle maintenance. THANK YOU to the entire crew--you made a huge difference in my day!

I have taken my car to this location several times! The young men working there are so polite and…read moreprofessional! If you can, get there early...NO LINE!

Emmanuel took great care of me, ensuring I had the right oil level and tire pressure before I take…read moremy road trip. Thanks Emmanuel !

Over the past 5 years, I have come to this location for several oil changes, tire repairs, and have…read morepurchased a total of 7 tires and had few to no issues. I recently had a flat tire replaced, after which my TPMS was throwing error signals. I dropped in shortly after and was asked to drop off my car at some point for it to be looked at closer. I dropped off my car around 9 a.m. last Saturday. By 3 p.m. I had not heard anything back, so I called and was told they were only just then getting around to looking at my car. I can empathize with being short-staffed, but if it is going to prevent my car from being looked at all day, then I should have been asked to bring it by on a different day. I informed the person on the phone that I needed my car back by the end of the day, as I would need it Monday morning. When I stopped in before closing, I was informed that my TPMS had been recalibrated. I was also informed that they could not find my contact information (the VIN had not been entered correctly). I was told by the person who worked on my car if the error came back to bring the car back to be looked at again. However, the error continued to appear on my drive home. The following Wednesday, I dropped my car off around 9:30 a.m. to hopefully have the issue resolved. As with before, I did not receive any call from the shop. I called around 3 p.m. and asked for an update. I was again told that they were short-staffed and was also told that my car had been forgotten about and that they would look at it then. I went to the shop after my work around 5 p.m. and requested an update. I was then told that my car still had not been looked at by anyone. I expressed my frustration and was told by the individual I was speaking with that they would look at my car momentarily. I sat in the lobby for the next 45 minutes with a clear view of my car as not a single soul approached it. When I looked, the individual I spoke with was nowhere to be found. So I spoke with a tech on the oil change side and asked him to grab my keys, which he did, and then expressed his apologies. I do not have plans to return for any type of service here any time soon despite otherwise positive interactions in previous years. Again, I understand staffing concerns, but as someone who had an issue arise immediately after a tire change, then to have my vehicle blatantly ignored over the course of additional drop-offs and an utter lack of communication is wholly unprofessional.

This is one of the few places that offer to plug a tire. I got a nail embedded in my tire and…read morewaited about 1 hour for it to be fixed. The people at the desk were very busy but very pleasant. The chairs in the lobby are quite low to sit and wait, so I decided to have lunch next door at Firehouse Subs. The next day I got a text from Tuffy asking how their service was. It just so happened that when I went to drive my car, my tire was low again. So I responded to the text with the problem. They said to just bring it back in and they would take a look. So I brought it back in and the technician took the car right away and fixed it in 20 minutes. There was ANOTHER nail in the tire. They didn't charge me for the second nail. I recommend doing business here.

Stay away from Tuffy tires I put four tires on my daughters car . She picked up a nail and brought…read moreit back there because she thought they would fix it under a warranty but that was not the case and I understand . They then wanted to charge her 50 bucks for something a few places have done for free for me or they usually charge you 12 - 15 bucks for a quick plug . They take advantage of of a young person bringing there vehicles there and from the sounds of it they just take advantage of anybody they do business with . Stay away .. plain and simple they are shady . 1 star cause you can't give them a zero

THE BEST AUTO CENTER. I kept getting the run around and insane quotes from the dealership. The…read moreworkers at Pronto were honest, affordable, and amazing to work with. Good and honest mechanics and hard to come by (especially as a female) but I genuinely trust these guys and will be back!

My car was making a funny sound, I took it to Presto and asked Carlos what he thought it might be…read more He had his ppl look at my car and came back with a 2400.00 estimate. On that estimate he had brakes front and rear which threw up a red flag because I had rest brakes done last week. DO BEWARE PEOPLE WE WORK TO HARD FOR OUR MONEY. Don't trust this place get a second opinion. I think he (Carlos) enjoys jackin up the bill just to see how much money he can bring in. Just saying, WATCH OUT. He also charged me 50.00 to look at the car, visually. With today's inflation this guy should be ashamed of himself, it's a game to him. Saw your reply Andy I wouldn't expect you to say anything else. You were not there. I was and I watched .

Heard good things about these guys through the BMW club as doing quality work at competitive…read morerates.. CEL lit up while we were visiting family in Charlotte and gave them a call. They were able to schedule me in on short notice, diagnosing it as a warranty covered issue. I was able to delay repair until we returned home. Shop was clean, organized, and offered custom performance upgrades. Highly recommend. The Club was right again.

These guys are very good at their job, can work on older BMW's, MB etc. (like old, 1980's -90's…read moreBMW). They can diagnose it, fix it and get it done. The main thing is that they are honest.