Once again, man behind counter proved himself incompetent of a customer service job! VERY…read moreargumentative and pretty much told us we don't know what parts we need....husband worked 20+ years as mechanic! Other worker sold us a seal we needed and because we needed a total of 4, ordered 3 more for next day pick up. Yeah......wrong parts. Wrong parts ordered or shipped from other store, who knows, but still incompetence. This is not the first time, this is business as usual for this O'Reilly's store, pitiful. How long will it take for corporate to take notice and clean up this store? The managers allow this angry behavior from workers.... I'll just order from Amazon, the correct parts arrive quicker and cheaper. Shame on you, O'Reilly's for pushing customers to shop elsewhere because of your unprofessional, rude and ignorant employees.

I bought a gas cap and a set of spark plug cables and both worked well…read moreI would recommend them Both had a lifetime warranty

Marco @ Autozone went out of his way to help me out and I appreciate his enthusiasm Automotive…read moreknowledge and kindness im from Ft Mohave Arizona so far from home I never expected anyone to go out of there way like Marco i thought I was going to be Stuck in Yucca Valley but he got me back on the road Thank you ML Stewart Ft Mohave AZ

New years day had fault codes read by a young friendly guy who appreciated helping people with warm…read moresmile . This is what ALL Auto Zone places need, a human touch.

My riding lawnmower battery died after 6 years of usage so I jumped on the ol interweb to see if…read morethey are available locally, lo and behold AutoZone had about four of them left just 2 miles from me. When I arrived I noted all the typical new "COVID" signs; I walked in and noted the front service desk was all taped up "like a crime seen" the employee saw that I was carrying a battery and told me to go ahead and lay on the counter. I told him that I looked up the battery on the Internet and it stated that this location had some. He looked it and said, we sure do and they are on sale for $44. I said sweet!! Because the last one I bought that was the same make and model cost me $150. 6 years ago "this one is brand new not reconditioned and comes with a warranty" Long story short, I was in and out in no time flat with exactly what I wanted with a great price and great service. 5 stars

I have been going to Auto Zone on San Thomas Aquino, Campbell for years and like the store. They…read morealways have lots of interesting items and I really like the Duralast Car Batteries. The staff is always helpful, especially when I need a part for my car. Recently, I purchased a few parts and didn't get to install them right away. When I did-decided they were not what I wanted. I have never returned anything from Auto Zone but decided to try. The counter person was so nice, no questions asked, full refund. I am now a loyal customer and guarantee you I will be buying many items from them in the future. The store is very clean, well stocked and has just about any specialty tool you need. Great prices on name brand oil and other car fluids. Great Store, Great People, Fully Covid Compliant! I HIGHLY Recommend Auto Zone!

Jay is one of the rare professionals we are blessed to have in our community! He was on time, made…read morerecommendations in the best my and not his interest and I will be moving forward with him as soon as we can get it scheduled. Highly recommended!

Jay was great price was great very professional and quality work the only place I would use.read more

I accompanied my son recently to look at and test drive a 2019 Nissan 370Z Nismo listed at $29,085…read morewith about 68k miles at Joshua Tree Chrysler Dodge Jeep Ram. We drove about two hours to get there, so we were hoping everything would line up. Overall, the experience started off really positive. Russell, who helped us during the test drive, was friendly, easygoing, and professional. When we asked about getting a pre-purchase inspection (PPI), there was no issue at all. They were open to it, and we signed the paperwork and took the car to a local shop we had already researched. That part of the process went smoothly. The inspection cost us $120. During the inspection, the mechanic found a few concerns, including a leaking rack and pinion and brake components that would likely need replacement soon. We already knew one key fob needed to be replaced since that was disclosed during the visit. Based on everything, we were looking at roughly $4,000 to $5,000 in upcoming repairs. The car itself was nice but not perfect. It had an aftermarket (carbon fiber) hood with visible scratches, visible sun damage on the spoiler and roof edges, and a few other cosmetic imperfections that we were willing to overlook. Taking all of that into account, we made an out-the-door offer of $29,000 and discussed it with Chris, who Russell passed us along to in order to go over numbers. Unfortunately, even after sharing the inspection findings, the dealership was only willing to come down $500 from the listed price, and that was before taxes, license, and doc fees. We were not expecting a dollar-for-dollar adjustment based on the inspection, but we were hoping the $4K-$5K in upcoming repairs would be reflected more meaningfully than a $500 reduction. That gap didn't really reflect the condition of the vehicle in our view. Because of that, this ends up being a 4-star review. Russell and the overall customer service experience were genuinely good, and the PPI process was smooth and hassle-free. The only real disappointment was the lack of flexibility on price after legitimate mechanical issues were identified. One takeaway for anyone shopping for a used car: always do your due diligence and get a pre-purchase inspection. It can easily save you thousands and gives you a much clearer picture of what you are actually buying. In short, good people and a solid process, but limited willingness to adjust price based on inspection results.

It's hard to know how to review this place because I don't know the reason for the chaos. Like, did…read moreeverybody in the shop get the flu? Did most workers quit unexpectedly? Was there some strange software glitch that caused stacked and overbooked appointments? I might be sympathetic if the issue had been addressed/explained. Just know if you go, even for something fast and simple (see other reviews like Anthony D's if mine isn't enough), plan to be without a car for days. 12 days for me for a visit that should have taken one or two days at the most. One way they handle the problem of not being able to get the work done is to just not answer the phone and ignore the text message thread they create to communicate. Basically my car sat in the parking lot most of those 12 days, so all I can do is guess that they way overbook and do not have enough technicians. They don't explain the cause of the delay and they don't apologize. I do know they ordered a part that was delivered the next morning - so being unable to get parts wasn't the issue. I'd planned on getting the minor repairs, then trade in my car. I already had a new vehicle picked out on their lot, but after the service fiasco I don't care to do more business with them, so I'll be purchasing a car elsewhere. I will say the repair seems to be fine so far.

John the owner and his guys did a great job on my 70 Bronco. I had them install a custom cage built…read moreby someone else that was an extremely tight fit but they made it happen. They installed wcb rocker Garudse and they came out great. Also had them install a 4x4x2 steering box and can't believe I didn't do this swap yeArs ago. They always kept me informed in the status of the work performed in my bronco and even for a small fee picked up and delivered my Bronco. I definitely plan on returning for a 4 1/2 inch suspension lift along with the West Coast broncos radius arms.

I actually updated my review. Not sure what happened to it. But the situation was taken care of to…read moreour satisfaction and all is good. I realize what a bad time it was for your company, but we were terrified that we would lose our money. Thank goodness we did not, and WC Broncos took care of everything. We are totally satisfied.

Have been bringing my 1966 VW Sedan to French's for longer than I want to remember. As a result, my…read morecar is in perfect condition

Was having problems with our Honda 400ES quad. Took it to French's and picked it up today. Looks…read morebrand new and runs great. Thanks to Ross and his crew for another great job...

Stop by Charlie's muffler today to get a quote for dual exhaust on my short bed 63 F100. These guys…read morequoted me $800 without mufflers.. They must use a gold pipe bender because I called two other muffler shops in Indio, both quoted me $350.00. I might've been born at night but not last night.

Got a Flowmaster put on my Jeep, in and out of there in about one hour, these guys are awesome!!!read more