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Watch Doc

4.9 (137 reviews)
Closed Closed
Updated 1 week ago

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Response time

20 minutes

Response rate

100%

Services - Watch Doc

Watch cleaning

Watch overhaul

Watch part repair

2 More Services

Watch part replacement

Watch seal testing

Watch Doc Photos

Recommended Reviews - Watch Doc

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Reviews With Photos

George K.

I went to Watch Doc while in Burbank, I went in to the shop because the glass on my Rolex was broken and I took it in to Tom and he told me that a small piece was stuck between the dial and the hands and it damaged the watch. He took great care of my watch, the place was very inviting and they do have an amazing selection of straps to choose from so when I went back to pick up my watch I dropped off another watch for a strap replacement and a battery as well.

Simran M.

My watch stopped working and was a little bigger than I wanted as my wrists are pretty slender. I looked around on yelp (!) for nearby places and Watch Doc looked positive, efficient, and close by. I walked in and was approached by the owner, who was really helpful and got it fixed for me in about 5 minutes. If we have any other watch or jewelry fixes, we will come out again soon :)

Had new battery replaced
Gidget L.

Thank you so much for adding my extra link to my Rolex watch . Have to bring all my watch to have all the battery replaced. See you again soon .

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1 year ago

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Thomas K.

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4 years ago

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Thomas K.

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1 year ago

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9 months ago

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Thomas K.

Thank you for taking the time Michael, it was our pleasure!!

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2 years ago

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2 years ago

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2 years ago

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1 year ago

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Thomas K.

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3 years ago

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Thomas K.

Thank you Joe for your honest feedback. I appreciate your business.

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3 years ago

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2 years ago

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Thomas K.

Thank you Mr V for taking the time to write this review.

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10 months ago

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Thomas K.

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1 year ago

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Thomas K.

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3 years ago

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Thomas K.

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2 years ago

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Thomas K.

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2 years ago

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Thomas K.

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1 year ago

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Thomas K.

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1 year ago

Super helpful and very good pricing. Good selection of NATO style bands too. Highly recommend!

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Thomas K.

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1 year ago

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1 year ago

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1 year ago

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Thomas K.

I appreciate your review of Watch Doc, thank you for taking the time.

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2 years ago

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Thomas K.

Thank you Daniel for the 5 stars, I appreciate you taking the time.

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2 years ago

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Thomas K.

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2 years ago

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Thomas K.

Thank you for the kind words Americus, it’s always nice to see you.

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2 years ago

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3 years ago

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2 years ago

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Thomas K.

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2 years ago

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Thomas K.

Thank you Matt!! It was my pleasure.

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3 years ago

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2 years ago

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2 years ago

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Thomas K.

Thank you Shai, it was my pleasure!!!

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3 years ago

Very professional, on time as promised, will be coming back for any battery change or repairs on any of my watches. Thank you

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Thomas K.

Thank you Hamlet, it was my pleasure.

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2 years ago

Great service and reasonably priced. Service was quick and customer service was friendly. Definitely recommend

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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Thomas K.

Thank you Preston for taking the time. I appreciate your kind words!!!

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2 years ago

Thank you for the quick courtesy fix on my Omega that popped its crown off. I'll bring future watch issues here.

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2 years ago

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4 years ago

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Page 2 of 4

Ask the Community - Watch Doc

Could you tackle a Universal Geneve 1940 Aero-Compax?

Good afternoon, thank you for contacting Watch Doc. The short answer is yes we can service Universal Aero-compact vintage watches.… Read more

Do you repair Thomas Sabo watches?

Good evening, yes we can repair Thomas Sabo watches. Please bring it in to determine the issue.

Good afternoon do you work on Invicta watches? I believe it just needs a new battery.

Yes we do work on Invicta watches. You could stop by anytime during our business hours for a battery change. No appointments needed.

Hello I have a 1940's Jules Jurgensen watch that I wanted to get restored how much would it cost to restore?

Hi Alec, please bring in your watch for an inspection first. It is impossible to price any vintage watch restoration without having it looked at professionally and observing everything that you want to have done on the watch.

Have you worked on any Cartier watches ? Santos for women

Yes Lilly, we do work on Cartier watches.

Hello, I have a 1991 Seiko Timezone Chronograph that needs a new movement, can you help?

Hi Brett, I need to see the type of mechanism it has but most likely I will be able to help you with that. Please bring in your watch so I will be able to check that with the supplier. I will be at the shop 9 to 4 during the week and 10 to 4… Read more

I have a Rolex that needs repairs/maintenance. Do you work on Rolex watches?

Yes. I will be back at the shop on Tuesday 9 to 5:00pm I will check and let you know how to move forward with the service when you bring it in.

If I had a watch resized by you the other day and decided i would like it a little looser, would there be another fee to have one link put back in in the next few days?…

No Michele just come in anytime at your convenience and I will take care of it. Thank you for contacting me.

I bought a new Seiko automatic watch about two months ago and it stopped running. Do you repair those watches?

Hi Ed, my name is Tom. I will be able to fix your Seiko watch. Please bring it in at your convenience, so I can diagnose the issue. Thank you for contacting Watch Doc.

Do you re-lume watches?

Hi, We do not do that service ourselves, but we do have a dial expert that we work with they will. Usual turnaround time is 2 to 3 months.

Hello. Do you guys service/repair G shock watches? My front glass gasket ring (plastic that seals the glass) has torn and need a repair. Also i need to fix the hr/min hands along with the date hand to be fixed. They are not correct.

Good morning, sorry G-Shock watches need to go to Casio Service for case and crystal repairs.

Where would I go in Burbank?

101 N. Victory Blvd. #H Burbank, CA 91502 Burbank VIP Jewelers

Do you repair gold bracelets as well?

Good morning Lexie, we do fix chains, however it is a 2 day turnaround on jewelry repairs because my jeweler comes in every other day pickup and deliver back on his next trip. If this is urgent I will send you to him directly in Burbank.

Does this place repair/service mechanical pocket watches?

Yes we are a full service watch repair shop, specializing with vintage and mechanical timepieces. Thank you for contacting us.

View All 15 Questions

Review Highlights - Watch Doc

Tom mentioned he especially likes vintage rolex watches, so if you have one of those, you're all set.

Mentioned in 42 reviews

Read more highlights

Generales & Generales Fine Jewellers - Custom setting

Generales & Generales Fine Jewellers

(106 reviews)

$$

Toluca Lake

More Than a Jewelry Store -- A Place That Holds Our Stories…read more My family has been coming to Generales & Generales Fine Jewellers since they first opened their doors in 1969, and I've lived just around the corner since 1984. In all that time, this store has quietly woven itself into the fabric of our lives -- not just as a business, but as a place where moments, memories, and meaning are handled with extraordinary care. Yes, the jewelry is beautiful. The workmanship is impeccable. But that's only the surface of what makes Generales & Generales so special. What truly distinguishes this place is the way people are treated -- with warmth, patience, and an instinctive understanding of what matters. There is a rare kind of judgment at work here: thoughtful, humane, and guided by a simple principle of doing right by the customer, always. Not because a policy demands it -- but because it's who they are. I was recently there to have a ring resized -- a ring that once belonged to my maternal grandfather. It's a small object, but it carries generations of history and emotion. From the moment I placed it in their hands, I felt something I can't easily put into words: complete trust. Not just in their skill, but in their respect for what that piece represented. It was handled as if it mattered -- because to them, it genuinely did. Peter and Sylvia, along with their entire staff, have a way of making you feel like you are the most important person in the room -- not in a performative way, but in a deeply human one. They listen. They remember. They care. Every visit feels personal, unhurried, and grounded in kindness. And here's the thing I find myself thinking almost every time I walk out the door: I wish I could give them more money than they charge. Not because of upselling or persuasion -- but because of how good I feel after being there. How respected. How reassured. How grateful. That feeling is priceless, and it's something Generales & Generales has been giving their customers for over fifty years. In a world where so much feels rushed, transactional, and impersonal, this place stands as a reminder of how powerful it is to simply treat people well. Generales & Generales doesn't just sell fine jewelry -- they safeguard trust, honor family stories, and build relationships that last generations. Peter, Sylvia -- thank you for what you do, and for the way you do it. Our neighborhood, and our family, are better for having you here.

Generales & Generales are extremely professional & trustworthy. Honestly when it comes to Fine…read moreJewelry they truly Excel with their experience and knowledge. In today's world it isn't easy finding this type of establishment who operate with integrity which is exactly what you want when you hand over something dear and precious to you. This isn't my first time coming in to get something appraised or fixed and each time I'm always impressed by the staff. Thank you! Highly recommend!

Padani Jewelers

Padani Jewelers

(258 reviews)

$$

Studio City

I just got the most beautiful bracelets at Padani's. I purchased a red turquoise bracelet for…read moremyself as a treat. My husband got me a paper clip link silver bracelet with three freshwater pearls for our anniversary. So beautiful! So delicate and so feminine. I just love them. Dalia and Simone and Justin are all wonderful people. I always enjoy coming in to chat with them and shop. They also always do an excellent job, cleaning my jewelry and changing my watch batteries. As an added plus: they always have treats to give my Pug! My next purchase will be a pendant reading 0.2%.

Ever since experiencing such compassionate service in preserving my mother's lapis lazuli necklace,…read moreI've since returned to repair another heirloom, a pink pearl necklace that needed a new clasp and restringing as well as tightening up the stone on my 1920s vintage art deco engagement ring. I also had a broken gold anklet chain soldered as well as a broken-off piece from a gold-plated hoop earring. The final item was a rare high-grade sugilite silver ring I had purchased back in August that needed gentle polishing. Everything was perfectly done. I had come in the week of Thanksgiving and all of it was done by the second week of December. Make sure to say hi to Dalia while you're there. Here's the pricing: $150 for restringing pearls and replacing the clasp and tongue; $40 for soldering the earring part; $35 for soldering the gold chain on the anklet; $50 for tightening the diamond on the engagement ring (they added more platinum to help secure the setting); and $70 for gently polishing the sugilite ring without scratching it! Check out the pics; happy holidays!

Time 2 Fix - Lobby

Time 2 Fix

(213 reviews)

Sherman Oaks

I had a vintage engagement ring repaired at Time 2 Fix in Sherman Oaks, and the experience with…read moreGary was excellent from start to finish. The ring is an heirloom from my grandmother, and the center diamond had become loose due to worn prongs. From the first conversation, they were honest and clear: re-tipping the prongs wouldn't be a durable solution, and a full head replacement was the right way to do it properly. I appreciated that they explained why rather than just upselling a repair. They replaced the head in white gold, reset the original diamond, cleaned and polished the ring, and were very careful to preserve the vintage character of the setting. The workmanship is outstanding, the diamond is perfectly centered, the prongs are clean and secure, and the ring looks elegant without feeling over-modernized or altered from its original design. Pricing was fair and transparent, communication was solid throughout the process, and the turnaround was exactly as promised. This was a sentimental piece, and I never felt rushed or brushed off. If you're looking for careful, competent jewelry repair, especially for vintage or heirloom pieces, I would absolutely recommend Time 2 Fix. They earned my trust and did beautiful work.

Super happy with the service here! They changed the battery on my TAG Heuer quickly, were very…read moreefficient, and the pricing was more than fair. The whole process was smooth and professional. I'll definitely be coming back for future watch repairs and maintenance.

Watch Doc - watches - Updated May 2026

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