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    Watch Doc

    4.9 (137 reviews)
    Closed 9:00 am - 4:00 pm
    Updated 1 week ago

    Get pricing & availability

    Response time

    20 minutes

    Response rate

    100%

    Services - Watch Doc

    Watch cleaning

    Watch overhaul

    Watch part repair

    2 More Services

    Watch part replacement

    Watch seal testing

    Watch Doc Photos

    Recommended Reviews - Watch Doc

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    Reviews With Photos

    George K.

    I went to Watch Doc while in Burbank, I went in to the shop because the glass on my Rolex was broken and I took it in to Tom and he told me that a small piece was stuck between the dial and the hands and it damaged the watch. He took great care of my watch, the place was very inviting and they do have an amazing selection of straps to choose from so when I went back to pick up my watch I dropped off another watch for a strap replacement and a battery as well.

    Simran M.

    My watch stopped working and was a little bigger than I wanted as my wrists are pretty slender. I looked around on yelp (!) for nearby places and Watch Doc looked positive, efficient, and close by. I walked in and was approached by the owner, who was really helpful and got it fixed for me in about 5 minutes. If we have any other watch or jewelry fixes, we will come out again soon :)

    Had new battery replaced
    Gidget L.

    Thank you so much for adding my extra link to my Rolex watch . Have to bring all my watch to have all the battery replaced. See you again soon .

    Storefront

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    Photo of Dale B.
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    3 years ago

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    Thomas K.

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    3 years ago

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    Thomas K.

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    4 years ago

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    Thomas K.

    I am glad everything was to your liking. Thank you for the feedback.

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    2 years ago

    Great guy. Friendly, helpful, nice to talk to. The parking lot behind the building was nice. He is my new go-to watch guy.

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    Thomas K.

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    2 years ago

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    Thomas K.

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    2 years ago

    Takes care of all my family needs everyone very. Well priced and service is top notch

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    Thomas K.

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    2 years ago

    Thomas was very friendly, quick and efficient. Definitely recommend this place!! He fixed my watch super fast.

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    Thomas K.

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    2 years ago

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    Thomas K.

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    2 years ago

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    Thomas K.

    Thank you Sheila for the kind words.

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    5 years ago

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    3 years ago

    Fast and easy! Very friendly and highly recommend! Needed someone to fix my dads watch and they made it very fast and easy.

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    Thomas K.

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    3 years ago

    This guy is the Best. Honest and a true pleasure to do business with. Parking is located in alleyway where the dry cleaners is.

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    Thomas K.

    Thank you Ronald for taking the time to write this review.

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    Photo of L P.
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    2 years ago

    Came in for a quick battery change. He worked fast and I was in and out in no time. Great prices. I will definitely return.

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    Thomas K.

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    2 years ago

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    Thomas K.

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    5 years ago

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    3 years ago

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    Thomas K.

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    3 years ago

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    Thomas K.

    Thank you Brandon for all your kind words. It was a pleasure!!

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    3 years ago

    Fast, Reliable, and Honest. We need more people like him, he charges a very affordable price, and is never pushy!

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    Thomas K.

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    4 years ago

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    Thomas K.

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    3 years ago

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    Thomas K.

    Thank you Patricia!!!

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    4 years ago

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    3 years ago

    So happy I found the watch doc! Thomas was so kind and efficient. It was fast and easy'

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    Thomas K.

    Thank you Jennifer, it was great to meet you ladies!!

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    3 years ago

    My watch stopped and they fixed it. Love this place. Highly recommended. In fact I need to go back

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    Thomas K.

    Thank you for the review Russell.

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    4 years ago

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    Thomas K.

    Helpful 2
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    3 years ago

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    Thomas K.

    Thank you so much for the review. It’s always nice to see you.

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    2 years ago

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    Thomas K.

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    2 years ago

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    Thomas K.

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    3 years ago

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    Thomas K.

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    5 years ago

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    4 years ago

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    3 years ago

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    Thomas K.

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    4 years ago

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    Thomas K.

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    3 years ago

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    Thomas K.

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    4 years ago

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    4 years ago

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    Thomas K.

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    3 years ago

    5-star service. Tom was courteous and helpful. Couldn't be more satisfied. Thanks again!

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    Thomas K.

    Thank you for your business Travis!!!

    Helpful 1
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    3 years ago

    Very kind owner. Went in for a watch fix (dial got disconnected from the strap) and he fixed it within a minute

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    3 years ago

    Watch battery replacement should cost about $10 each. He charged me $20 each. He replaced them very fast, but way too expensive.

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    4 years ago

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    Thomas K.

    Thank you Scott!! I am glad everything worked out.

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    4 years ago

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    Thomas K.

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    Page 3 of 4

    Ask the Community - Watch Doc

    Could you tackle a Universal Geneve 1940 Aero-Compax?

    Good afternoon, thank you for contacting Watch Doc. The short answer is yes we can service Universal Aero-compact vintage watches.… Read more

    Do you repair Thomas Sabo watches?

    Good evening, yes we can repair Thomas Sabo watches. Please bring it in to determine the issue.

    Good afternoon do you work on Invicta watches? I believe it just needs a new battery.

    Yes we do work on Invicta watches. You could stop by anytime during our business hours for a battery change. No appointments needed.

    Hello I have a 1940's Jules Jurgensen watch that I wanted to get restored how much would it cost to restore?

    Hi Alec, please bring in your watch for an inspection first. It is impossible to price any vintage watch restoration without having it looked at professionally and observing everything that you want to have done on the watch.

    Have you worked on any Cartier watches ? Santos for women

    Yes Lilly, we do work on Cartier watches.

    Hello, I have a 1991 Seiko Timezone Chronograph that needs a new movement, can you help?

    Hi Brett, I need to see the type of mechanism it has but most likely I will be able to help you with that. Please bring in your watch so I will be able to check that with the supplier. I will be at the shop 9 to 4 during the week and 10 to 4… Read more

    I have a Rolex that needs repairs/maintenance. Do you work on Rolex watches?

    Yes. I will be back at the shop on Tuesday 9 to 5:00pm I will check and let you know how to move forward with the service when you bring it in.

    If I had a watch resized by you the other day and decided i would like it a little looser, would there be another fee to have one link put back in in the next few days?…

    No Michele just come in anytime at your convenience and I will take care of it. Thank you for contacting me.

    I bought a new Seiko automatic watch about two months ago and it stopped running. Do you repair those watches?

    Hi Ed, my name is Tom. I will be able to fix your Seiko watch. Please bring it in at your convenience, so I can diagnose the issue. Thank you for contacting Watch Doc.

    Do you re-lume watches?

    Hi, We do not do that service ourselves, but we do have a dial expert that we work with they will. Usual turnaround time is 2 to 3 months.

    Hello. Do you guys service/repair G shock watches? My front glass gasket ring (plastic that seals the glass) has torn and need a repair. Also i need to fix the hr/min hands along with the date hand to be fixed. They are not correct.

    Good morning, sorry G-Shock watches need to go to Casio Service for case and crystal repairs.

    Where would I go in Burbank?

    101 N. Victory Blvd. #H Burbank, CA 91502 Burbank VIP Jewelers

    Do you repair gold bracelets as well?

    Good morning Lexie, we do fix chains, however it is a 2 day turnaround on jewelry repairs because my jeweler comes in every other day pickup and deliver back on his next trip. If this is urgent I will send you to him directly in Burbank.

    Does this place repair/service mechanical pocket watches?

    Yes we are a full service watch repair shop, specializing with vintage and mechanical timepieces. Thank you for contacting us.

    View All 15 Questions

    Review Highlights - Watch Doc

    Tom mentioned he especially likes vintage rolex watches, so if you have one of those, you're all set.

    Mentioned in 42 reviews

    Read more highlights

    Burbank Jewelry Outlet - 122 E. Alameda Ave. Burbank CA 91502 (Outside View)

    Burbank Jewelry Outlet

    (247 reviews)

    $$

    Professional & knowledgeable jewelry pros. Reasonably priced beautiful jewelry. We are very happy…read morewith our ring design. And...Jewelry cleaning of items purchased at no charge. Our jewelry center from now on.

    I reached out on Yelp to ask for a quote to set a pair of loose diamond round earrings in 14k white…read moregold. I was quoted $300 for 1.5 carat total weight. Please keep in mind, at the time of the quote, gold was valued at $5100 per ounce and when I visited, it dropped to $4600 per ounce. I came in, and was told it would be $400-$450 because my total carat weight was in actuality 1.58. I let them know about the estimate I received, to which she angrily said, this is why I hate it when they do online quotes, because people don't know what sizes they have. And then she also got upset because she doesn't know who gave me the quote because of the way Yelp profiles are set up. My mistake for the sizing, but it's not even a full 1/10th of a carat weight. An extra $100 for 0.08. I would understand an increase relative to the weight, had it been 2 total carat weight, that's completely reasonable at half a carat per $100. She said it costs $200 to source the settings, and it doesn't include the labor to polish and clean the item. She started stuttering when she was trying to justify the pricing, so I knew she was lying. A quick google search tells you differently, and they have access to warehouse pricing, so let's be real, she chose to arbitrarily charge more because she felt like it. I left and went with another local jeweler, where they gave me the exact same setting for $300. Don't take what they tell you at face value, do your own research, and make sure you don't get swindled by this business trying to take advantage because they think you don't know any better.

    Burbank VIP Jewelers - Inside ring was set here with our stone and the jeweler's side gems.

    Burbank VIP Jewelers

    (72 reviews)

    $

    Jack is the man! He is the real gem in that store and I'm definitely coming back and with friends…read more He has a wonderful collection of gold jewelry that I'm now dreaming about. I definitely recommend this place!

    I brought in **36.8 grams of 14K gold scrap** and was paid **$2,070** total…read more After getting home and recalculating everything, I realized the payout was extremely low compared to the estimated melt value at the time, which was around **$3,264**. That means approximately **36.6%** of the value was kept. For people who may not know: * A very fair/refiner-level buyer often keeps around **10% or less** * A decent local gold buyer usually keeps around **10-20%** * Keeping over **35%** is extremely high I do want to be fair and say this was partly my mistake because I should have slowed down and double-checked everything before agreeing. I had calculated my gold beforehand, but once the pieces started getting separated, weighed individually, and moved around during testing, I got confused and didn't stop to fully redo the math in the moment. It wasn't until I got home and sat down with the numbers that I realized how far off the payout actually was. At the same time, this is also why I personally would not return. An honest buyer who is trying to build trust and long-term customers usually does not let someone walk out with this large of a gap without at least explaining the percentages more clearly or offering something closer to a fair market payout. I'm posting this mainly as a warning for others: if you're selling gold, especially larger amounts of scrap gold, know the approximate melt value beforehand, take your time, and get multiple quotes before agreeing to anything.

    Bhindi Jewelers - Bhindi, a premier jeweler based in southern California since the1980s, is a proud member of the worldwide network of Official Rolex Jewelers

    Bhindi Jewelers

    (464 reviews)

    $$$$

    Scott is amazing, and dare I say, my hero!…read more Scott was very insightful and helpful with my first ever Rolex purchase. He made the process very fun and easy. I'm really excited to build my collection and have no reason to look elsewhere!

    This storefront and setup of Bhindi Jewelers is remarkable and the array of brands they carry are…read moretop notch. Upon entering my very first time, I did not feel uncomfortable with the salespeople at this establishment. I was offered water and attended to promptly regarding my request. The Array and selection that Bhindi offers is vast and expansive to say the least. I've been visiting this boutique a few times over the last 12 months and I can say the service has been for the most part consistent and steady. My initial interactions with Ricky Estrada and Juan Castaneda have been very pleasant, but information provided was broad and seemed uncertain regarding availability and timeframe. I would believe that the allocations of certain Rolex models may not be available and would hope to get a call at some point in time. I would say a solid 5 stars for the service and presentation of the store. This inquiry for a watch is a gift to myself for completing major milestones in my educational and professional career. This establishment has yet to fulfill my request, hence the 4 stars. In the meantime. I will continue to revisit this store occasionally and provide updates regarding my initial request.

    Watch Doc - watches - Updated June 2026

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