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    Watch Doc

    4.9 (142 reviews)
    Special Hours Closed
    Updated 3 weeks ago

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    30 minutes

    Response rate

    100%

    Services - Watch Doc

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    Reviews With Photos

    Watch Doc repaired my favorite watch, one that another watch place said was "unfixable".
    Paul B.

    I was told by another watch repair place that my Mickey Mouse reproduction watch was unserviceable due to parts no longer being available. I was just about to write the watch off for good but decided to get a second opinion. Based on excellent customer reviews on Yelp I went to Watch Doc in Burbank and to my surprise they were able to fix my watch in just 15 minutes while I waited! Watch Doc made me a very happy customer! They fixed a watch that was supposed to be unfixable. Thanks, Watch Doc, for making my day! Highest recommendation!!

    Simran M.

    My watch stopped working and was a little bigger than I wanted as my wrists are pretty slender. I looked around on yelp (!) for nearby places and Watch Doc looked positive, efficient, and close by. I walked in and was approached by the owner, who was really helpful and got it fixed for me in about 5 minutes. If we have any other watch or jewelry fixes, we will come out again soon :)

    George K.

    I went to Watch Doc while in Burbank, I went in to the shop because the glass on my Rolex was broken and I took it in to Tom and he told me that a small piece was stuck between the dial and the hands and it damaged the watch. He took great care of my watch, the place was very inviting and they do have an amazing selection of straps to choose from so when I went back to pick up my watch I dropped off another watch for a strap replacement and a battery as well.

    Had new battery replaced
    Gidget L.

    Thank you so much for adding my extra link to my Rolex watch . Have to bring all my watch to have all the battery replaced. See you again soon .

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    3 years ago

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    Thomas K.

    Thank you Preston for taking the time. I appreciate your kind words!!!

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    Photo of Flora H.
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    4 years ago

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    Thomas K.

    I am glad everything was to your liking. Thank you for the feedback.

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    4 years ago

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    Thomas K.

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    3 years ago

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    Thomas K.

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    2 years ago

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    Thomas K.

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    3 years ago

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    Thomas K.

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    2 years ago

    Thank you for the quick courtesy fix on my Omega that popped its crown off. I'll bring future watch issues here.

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    Thomas K.

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    3 years ago

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    Thomas K.

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    2 years ago

    Great guy. Friendly, helpful, nice to talk to. The parking lot behind the building was nice. He is my new go-to watch guy.

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    Thomas K.

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    3 years ago

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    Thomas K.

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    5 years ago

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    2 years ago

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    Thomas K.

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    2 years ago

    Takes care of all my family needs everyone very. Well priced and service is top notch

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    Thomas K.

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    4 years ago

    This guy is the Best. Honest and a true pleasure to do business with. Parking is located in alleyway where the dry cleaners is.

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    Thomas K.

    Thank you Ronald for taking the time to write this review.

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    3 years ago

    Fast and easy! Very friendly and highly recommend! Needed someone to fix my dads watch and they made it very fast and easy.

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    Thomas K.

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    3 years ago

    Came in for a quick battery change. He worked fast and I was in and out in no time. Great prices. I will definitely return.

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    Thomas K.

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    2 years ago

    Thomas was very friendly, quick and efficient. Definitely recommend this place!! He fixed my watch super fast.

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    Thomas K.

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    2 years ago

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    Thomas K.

    Thank you Sheila for the kind words.

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    2 years ago

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    Thomas K.

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    4 years ago

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    Thomas K.

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    3 years ago

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    Thomas K.

    Thank you Brandon for all your kind words. It was a pleasure!!

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    5 years ago

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    5 years ago

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    4 years ago

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    Thomas K.

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    3 years ago

    Fast, Reliable, and Honest. We need more people like him, he charges a very affordable price, and is never pushy!

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    Thomas K.

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    4 years ago

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    Thomas K.

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    4 years ago

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    Thomas K.

    Thank you Patricia!!!

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    3 years ago

    So happy I found the watch doc! Thomas was so kind and efficient. It was fast and easy'

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    Thomas K.

    Thank you Jennifer, it was great to meet you ladies!!

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    4 years ago

    My watch stopped and they fixed it. Love this place. Highly recommended. In fact I need to go back

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    Thomas K.

    Thank you for the review Russell.

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    3 years ago

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    Thomas K.

    Thank you so much for the review. It’s always nice to see you.

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    5 years ago

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    4 years ago

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    Thomas K.

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    3 years ago

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    Thomas K.

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    3 years ago

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    Thomas K.

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    3 years ago

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    Thomas K.

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    5 years ago

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    5 years ago

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    Thomas K.

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    4 years ago

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    Thomas K.

    Thanks for the review Chris, it is always great to see you.

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    3 years ago

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    Thomas K.

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    3 years ago

    5-star service. Tom was courteous and helpful. Couldn't be more satisfied. Thanks again!

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    Thomas K.

    Thank you for your business Travis!!!

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    Page 3 of 4

    Ask the Community - Watch Doc

    I have vintage rolex 1960sh ...haven't worn it for the longest time and it's not running..can you give a rough estimate how much it will cost to repair it?

    Hi Hector, thank you for your question regarding a Vintage Rolex Service. It almost sounds like the mainspring is broken, if that is the case it will be around $600 and up to… 

    Could you tackle a Universal Geneve 1940 Aero-Compax?

    Good afternoon, thank you for contacting Watch Doc. The short answer is yes we can service Universal Aero-compact vintage watches.… 

    Do you repair Thomas Sabo watches?

    Good evening, yes we can repair Thomas Sabo watches. Please bring it in to determine the issue.

    Good afternoon do you work on Invicta watches? I believe it just needs a new battery.

    Yes we do work on Invicta watches. You could stop by anytime during our business hours for a battery change. No appointments needed.

    Hello I have a 1940's Jules Jurgensen watch that I wanted to get restored how much would it cost to restore?

    Hi Alec, please bring in your watch for an inspection first. It is impossible to price any vintage watch restoration without having it looked at professionally and observing everything that you want to have done on the watch.

    Have you worked on any Cartier watches ? Santos for women

    Yes Lilly, we do work on Cartier watches.

    Hello, I have a 1991 Seiko Timezone Chronograph that needs a new movement, can you help?

    Hi Brett, I need to see the type of mechanism it has but most likely I will be able to help you with that. Please bring in your watch so I will be able to check that with the supplier. I will be at the shop 9 to 4 during the week and 10 to 4… 

    I have a Rolex that needs repairs/maintenance. Do you work on Rolex watches?

    Yes. I will be back at the shop on Tuesday 9 to 5:00pm I will check and let you know how to move forward with the service when you bring it in.

    If I had a watch resized by you the other day and decided i would like it a little looser, would there be another fee to have one link put back in in the next few days?…

    No Michele just come in anytime at your convenience and I will take care of it. Thank you for contacting me.

    I bought a new Seiko automatic watch about two months ago and it stopped running. Do you repair those watches?

    Hi Ed, my name is Tom. I will be able to fix your Seiko watch. Please bring it in at your convenience, so I can diagnose the issue. Thank you for contacting Watch Doc.

    Do you re-lume watches?

    Hi, We do not do that service ourselves, but we do have a dial expert that we work with they will. Usual turnaround time is 2 to 3 months.

    Hello. Do you guys service/repair G shock watches? My front glass gasket ring (plastic that seals the glass) has torn and need a repair. Also i need to fix the hr/min hands along with the date hand to be fixed. They are not correct.

    Good morning, sorry G-Shock watches need to go to Casio Service for case and crystal repairs.

    Where would I go in Burbank?

    101 N. Victory Blvd. #H Burbank, CA 91502 Burbank VIP Jewelers

    Do you repair gold bracelets as well?

    Good morning Lexie, we do fix chains, however it is a 2 day turnaround on jewelry repairs because my jeweler comes in every other day pickup and deliver back on his next trip. If this is urgent I will send you to him directly in Burbank.

    Does this place repair/service mechanical pocket watches?

    Yes we are a full service watch repair shop, specializing with vintage and mechanical timepieces. Thank you for contacting us.

    View All 16 Questions

    Review Highlights - Watch Doc

    Tom mentioned he especially likes vintage rolex watches, so if you have one of those, you're all set.

    Mentioned in 45 reviews

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    I've been coming to Burbank Jewelry Outlet for several years, and every experience has been…read moreoutstanding. Whether I'm browsing or making a significant purchase, everyone has always been friendly, welcoming, patient, and never pushy. I've purchased a few pieces of jewelry here over the years, and I'm currently looking at upgrading my wife's wedding ring. I've met with the owner, Zaven, several times throughout the process, and he has been incredibly knowledgeable and generous with his time. He never rushed me and took the time to explain every detail so I could make an informed decision. I even brought my wife in on a separate visit, and Zaven patiently went through everything all over again, explaining the differences between natural and lab-grown diamonds, discussing the pros and cons of each, and answering all of our questions without ever making us feel pressured. His goal genuinely seemed to be helping us make the decision that was best for us, not simply making a sale. When you're spending a significant amount of money on luxury jewelry, this is exactly the kind of customer service you hope for honest, transparent, educational, and patient. I highly recommend Burbank Jewelry Outlet to anyone looking for quality jewelry and exceptional customer service. I'll definitely continue coming back for future purchases.

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    Jack helped me set my earrings and made the experience so pleasant. He was forthcoming about the…read morepricing when I called for an estimate. Took less than 5 minutes for the consultation and the quality of the work is outstanding. Picked up my earrings within four days and his prices are very reasonable. Will happily refer anyone to get their services done here.

    Watch Doc - watches - Updated August 2026

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