Ordered our rings in February. Was told would be a three week process. Despite constant follow up…read morefor two months, never actually got the rings. Every time I called was told the rings had been cast but were not yet finished. Even went into the location to try and follow up and was met with the same answer. Incredibly disappointing as wanted to shop local and had seen nothing but positive reviews. Eventually ended up giving up and going elsewhere. Will not be recommending to anyone.

I was looking for a gold stretch band for my watch. They had a vintage one on a rack, which they…read morecould have charged more for, but they didn't. They removed a couple of links to make it a little smaller for my wrist and attached it to my watch while we went next door for lunch. Total cost was an incredible $28. Lovely people, and I will definitely return when I need repairs or designs. Big Thank You to them.

Honest, knowledgeable service. They've been around forever, for good reason. Helpful staff.read more

My wife had a two rings custom made by Runyan's a couple of years ago but unfortunately we lost one…read moreof them just before Christmas. She was so disappointed because she loved that ring. Runyan was able to make another exact duplicate and with a very quick turn around just in time for me to surprise her with it for her birthday. She was so surprised and had no idea it was in the works. It was the perfect size and and an exact copy. Thanks Runyan's for keeping the records for her ring. Great customer service, they truly cared about solving our problem. I highly recommend them!

Thoughtful and knowledgeable staff. Efficient service. Very professional experience! Would easily…read morereturn here again.

Super friendly staff. I worked with Taylor and she was very personable and patient .read more

My wife and I were in town for a wedding and this was my first time in Portland. It was clear to me…read morethat with a wonderful city comes wonderful people. We had the opportunity to stop into Mahler's and were immediately greeted by Evan who was friendly and professional. We spent some time looking for a timepiece and he was nothing but patient and accommodating. Their wide selection of watches made it difficult to just make one selection and I couldn't help but be there looking for a gift as well as shopping for myself as well... Overall we felt very comfortable with the Mahler team as they clearly cared about their clients in making the best decisions/choices for themselves. Evan was happy to answer any questions we had and he was very knowledgeable of all the different models and brands in the store. Once we finally decided on a gift, Alexa did an unbelievable job packaging and wrapping it up, that it was ready to gifted! I recommend anyone in town to stop by Mahler's as we had a wonderful experience. Everyone was genuine and welcoming. We definitely hope to come back again in the future. Thanks again Evan and the Mahler Team!

Top notch experience and service. The Mahler family is all class and extremely knowledgeable. A…read morespecial thank you to Ian for making things happen.

Unique store dealing with large floor clocks & cuckoo clocks. The owner is a seasoned pro &…read moreinstantly recognized my clock as the real deal. Reasonable prices, street parking,& lots of cool stuff to check out.

I would highly recommend the Clock Shop - John and Marizza are wonderful people, just a delight to…read morebe around and work with. I brought my Tissot watch in to be fitted, and they said If I ever needed to come back for an adjustment they would be happy to do it. Its a small business, and their personal touch is timeless -.

Excellent honest watch experts. I'm in the trade myself and highly recommend them to you. Knowledge…read moreof time at the highest order

Bought a beautiful watch from them maybe two years years ago, so this review is overdue. I received…read moreexcellent, friendly sales and service from them and their prices were quite reasonable. They were quite good at understanding where I was budget wise and presented me some options that were all good choices for me. I also appreciated that they realized I was new at this, and helped me by pointing out ownership plusses and minus as well as pointing out any flaws in a given watch. I know a good deal more about watches now, and realize just how helpful they were to me as a novice watch person. I greatly appreciate the excellent help I received there and will go back for more watches in the future.

Fantastic and speedy service! Brought in three watches, two for band size adjustment and one for…read morebattery replacement. Everything was completed in 10 minutes. I will take all my watches here for service; highly recommended!

Amazing quick service for watches battery replacement , very knowledgeable and nice customer serviceread more

This is the place to go for quality jewelry and fair dealings. The owner is knowledgeable, a…read morestraight shooter and very nice. She knows her business and has a great eye for style. This is the place to go gor something special. Their selection is limited as it is a small shop, but everything they carry is high value and if you don't see what you are looking for consider designing a piece. I have purchased several items here and each time the recipient was more than delighted! I am from Las Vegas so I am well versed in bling and this place is my go to. Stop in sometime, their items change frequently, you won't be disappointed.

We stopped in for a quote on a repair for my wife's wedding ring. The price quoted was $700…read more Thinking that sounded high, we got another price of $279 at Fred Meyer Jewelers and ended up using a jeweler we trust in downtown Portland, who charged us $180. My advice: Get a second or third opinion, or you may get seriously ripped off here.