I reserved a tent site here and I was the only person tent camping that night. They placed me in the back of park with an out of order facility house. I wasn't able to use the shower, bathroom or laundry without having to traverse to the opposite side park each time to do so. I brought this up to management and asked for a refund, but she kept on bringing up irrelevant things that had no bearing on the situation like, I should have reserved an rv spot even though I didn't have an rv( the rv's on that side of the park had the same issue, but probably had toilets in their campers ) or I should have booked a tent site at the front of the park since I'm clairvoyant and should know instinctively that the back of the park was out of order. Bottom line is this park has no accountability, they won't admit to mistakes. This park is also impossible to navigate after dark since many of the site numbers aren't visible, often pointed in the opposite direction of travel. Simply put, you didn't offer a service I couldn't have gotten from a free rest stop, you've only provided frustration . Give me my money back. read more

Campground is on a hill so 90% of pull thru sites are angled. The picnic tables lean and grassy area around the campground are on an incline so it's awkward sitting around the fire. There are zero trees so if it's hot be prepared for no shade. The swim pond was full of green algae except a small swim area but still wouldn't want to swim there. The sewer hookup is higher than the camper slab so sewer hoses will go uphill instead down. Not really a "resort" since there's nothing besides a playground and algae covered pond. read more

When making our reservations for our two week stay it was important that we had Internet as my wife needed to work from our RV. I was told that the WiFi was just upgraded that spring. That was good to hear because two years prior the WiFi was absolutely horrid at best. We get all set up and later that day she turns on her laptop and no service. I did a speed test and it was consistently at 1mb. 1mb are you kidding me??? I reached out to Amy (manager) twice and she ignores me. I ran into Steve (manager and Amy's husband) he tells me it's just our area from some reason. The rest of the park is 700-800mb. Well that sucks for us I guess but it'll get fixed in a day or two at most I'm thinking. The next morning I decided to do speed checks everywhere in the park. You'll never guess the results......yup the entire park was in the single digits. I reached out to Amy again and she ignores me. I almost forgot to mention that the grass is typically 6-8 inches long. I'd never stay here again. read more

Nice campground, large sites. NO pool! No shade. They put us in one of the sites that was furthest from the bathhouse - it was a LONG walk! Don't know why since there were plenty of closer sites available. Only 3 showers on each side for a campground this size seems like poor planning. And the shower heads/nozzles are terrible - gets everything wet, including the dressing area. Nice dog park. Beach area looked nice, but the pond did not look suitable to swim in. A lot of green scum all along the edges. read more

Stayed here second week in November this was the third time and it will be the last! This was after the high-volume camping season is over and should have been deep cleaned I paid $159 for one night upon entering the cabin there were cigarette butts on the floor baseboards and walls were splashed with filth, mice droppings in vents air conditioner ceiling fans in top of appliances were not cleaned, I fly smashed on the wall by the sink, urine around the base of the toilet & urine and hair in holder of plunger, the door was so dirty I did not want to touch it, a big glob of long black hair in my bed, dried milk on the railing of the stairs, looked like a kid had wiped the mirrors off, dead bugs in all the windows, and the floor was filthy read more

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We go here many time over the summer months. We have camped here around 15 times in the last two years and enjoy it everytime. They are a newer campground so there isn't shade trees they are growing but it's going to be a few years! This year they did lay tar and gravel on top so be prepared to have rock and tar in your camper. The bathhouses are clean and well stocked and warm water works in the showers. The beach is great option to go cool down when your outside you also can rent stuff to go out on the water as well. Last time we rented a paddle boat they run 10 bucks per 30 mins. The park is great for families as well as gatherings! We also bought the KOA rewards card as well since we go as frequently as we do! read more

Stellar KOA. Best one I have ever stayed at. Great location off Hwy 20 in Waterloo Iowa. Clean, sites are large and level. Gas station, dump station, propane, air, etc... They have thought of everything. read more

Really nice park! I honestly wish we could have stayed longer. The beach looked really clean, had a really great playground, and water activities! They had these three wheeled water tricycles things that looked fun! Fully stocked store which was very convenient. The campsite was roomy and easy to use hookups. Camp ground was very quiet and if we are ever coming they that way we will be back! read more

Waterloo / Lost Island Waterpark KOA - RV Parks Near Me - Waterloo, Iowa

do NOT go here.... horrible staff (including the managers) and unkept campground!!!! they were incredibly rude and i will NOT be visiting ever again read more

Stopped through for a quick overnight stay while headed south and was very disappointed in this KOA. We could barely get our electrical hooked up without stepping in one of the 15+ dog craps all over our site. (The entire grounds surrounding the site were covered as well.) While hooking up the water, we realized it wasn't turned on yet for the season. This was never mentioned on the website or by staff when arriving. When I called the desk, they just said you can come get free water in the store. Well...that doesn't help someone clean dishes or take a shower! If I would have known this ahead of time, I would have filled my fresh tank prior to arrival. Overall, I would avoid this place unless it is summer and you are headed to the water park. Waste of money! read more

Visited Lost Island KOA this last weekend. Campground was nice. Ground is very uneven so watch your step especially when walking through the grassy areas. If your in a downhill site water will run through your camp site. We had a trench running through our firepit. We used the dog park and this was a nice perk. Beach was nice but it was too cold and rainy to get in the water. Nice shower house but needed to be cleaned. I don't know what other KOA campgrounds charge but it was a little expensive compared to the County and State parks in the area. read more

Waterloo / Lost Island Waterpark KOA - The Beach At Waterloo KOA - RV Parks Near Me - Waterloo, Iowa

Horrible registration process. We made reservations 4 months in advance and arrived only to be shuffled around three different times. Manager said one thing but office staff had no idea. Terrible start to the trip. read more

This place didn't have anything as advertised. There was no seclusion it was wide open. There were barely any trees. There was no pool. The bathrooms are dirty and the shower was just like being in jail. If you've never been to jail stop by the KOA and check it out. read more

Disclaimer: This was not an issue of covid or a lack of staff. They had plenty of staff on duty. Let me start out by saying the campground is nice. They really just need to take care of it better. The pond they have for swimming and catch and release fishing is nasty. The water smells bad and there are dead fish all over the edge of the water. I think something as simple as aeration would do the water wonders. The bathrooms were not cleaned properly and they had no air flow in there. Super hot when showering or going to the bathroom. Fans or somethings needed in the bathroom for comfort. They have lots of stuff available for rent but it is expensive, $10 for only 30 minutes. We did rent the kayaks, and all of the backs were broke off of them so it was hard to sit in them. The kids also rode the banana bikes and they loved them, but 30 minutes wasn't long enough in their eyes and the cost deterred us parents from letting them play longer. We were told we could order food from them until 8pm so I called a little before 8 and ordered a pizza, the girl took my order and my phone number. 40 minutes later I hadn't gotten a call so we drove up to their store and they informed me that they had shut the stoves off at 8pm and did not cook my pizza. Their lack of communication was the main issue here, but that is also a customer service issue. Their customer was expecting a pizza to be cooked for them and they did not follow through. Very frustrating! This place really needs to do better!! We were also shocked to find out when we got there that the water park is not part of the campground like it is portrayed on their website, it is an additional cost of $30 per person per day. They told me that they include the water park in their name to keep KOA happy because they do not have a pool for their guests to use, just a nasty pond!! It was unfortunate that we had this experience because we camp a lot and never have I felt like writing a review to warn others was necessary. read more

Very clean, quiet and Sue in the office helpful. Will need to return in warm weather to enjoy water park and golf!

Very nice park. Friendly staff and very clean park. Camp site 111 is awesome. You have a patio with a grill, fire pit, picnic table, swing, table and chairs. Had a blast last night. read more

Waterloo / Lost Island Waterpark KOA - Beautiful morning in Waterloo - RV Parks Near Me - Waterloo, Iowa

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We were impressed at how well maintained this KOA was! Situated right across from a large waterpark in Iowa, this is the ideal spot for a family camping trip. They even have a gas station and convenience shop on site! It was perfect! read more

This is a very nice campground and I like that you can go there even if you do not have a camper because they have some cabins they also have a beach and with that they have water bikes for rental but my favorite think is that you get a discount on day passes for lost island Waterpark but you have to purchase them day of read more

Stayed in a Deluxe Cabin. It was great. Beautiful facility. We showed up VERY late (oops) and the staff went out of their way to help us.

Nice office, nice premium sites, nice playground, and nice dog park. Down fall to the park is no pool, pond was not good to be swimming in, no shade, and in order to cool off you have to pay to go to their waterpark (which is a nice waterpark). read more

I have to say we were a little disappointed. Picked out our site several months in advance only to find a camper in that site when we got there. They found a spot for us that was not as nice of a site. No shade at campsite and water in lake was slimy and dirty. Kids wouldn't swim in it. Waterpark across the road was great and store was good except ice machine was broken. Had a good time in spite of the problems but my rating is three stars at best. read more

We stopped on our way to South Dakota a very nice and clean campground. The restrooms and showers are clean will come back .

This was our first stay at a KOA. This is a somewhat new park so no shade. We had a great back in spot - B7 - close to restroom for $40 a night. Cable was acceptable with about 40 basic stations. Site relatively level. Restrooms were beautiful and hardly used by full hookup RVs. Beach is very shallow and is somewhat seaweedy - but they comb the sand. Nice trail that goes around lake (read large pond). No pool. Camp store well stocked. Canoes, paddle bikes for rent. Fishing. read more

Campground was clean including restrooms which were conveniently located near tent sites. Price was reasonable. The gas station on site is nice. There is a walking path around the campground and lake. There is a fenced in dog park area. All tent sights have water and electrical. The cabins looked cute. The lake/pond was a weird artificial blue color. There is NO SHADE ,however, trees are planted so maybe in a few years. Quiet hours are from 10pm-8am but diesel trucks drive through all night and it is so noisy. read more

They have a $125 deposit that is returned to you if they find no damage after you leave. They did not return it to me, but took 3 transactions of $125. When I called and asked about it. They acted like I should not be mad they took $375 from me. Plus cabin rental of $107. Cabin had a coffee pot but no coffee. No plastic cups for drinking. Also probably the dirtiest bed mattress I've ever seen. read more