Hero Heating & Air lives up to their name & became our…read moreHero's and provided an excellent experience for us!! We needed a professional to come out & inspect our HVAC system, to determine what the problem was. Not only did Tony & Stephanie respond right away, but they personally came to our home & provided us with our options, then a bid. They provided a very competitive bid & their crew was in, tackled our old system & installed our new units, all within a week! And, the crew cleaned up after themselves!!! I would highly recommend Hero Heating & Air! Vicki, Meridian, ID.

Great experience with Hero. Tony and Stephanoe were both kind, quick to respond and professional…read more Rhey obviously take great pride in their business. Tony was able to get my AC going with 10 minutes of arriving (during triple digit week) he also provided a detailed quote for replacing my system within a day. 100% recommend this company!

Today was the second time I have used Ultimate Heat and Air. The first time was for a check up on…read moremy HVAC system. I was very pleased with the technicians and that they found that everything was OK. Because of that visit, I signed up for their monthly membership. I called to have the plumbing side of my membership done today was a very pleased when Bryce arrived and on time. He is very knowledgeable about plumbing. I needed a couple of new parts and he installed them quickly and neatly. I highly recommend this company from their front office to the servicemen.

Sitting on my fingers, figuratively speaking, for months before posting these comment but seeing…read moreSam M's this morning about his experience with this HVAC company, I think he used the word scam, I feel the need to say we had a similar experience last year. Here is our story. I won't go as far as saying it is a scam. I will say it was a disappointing experience that caused us to lose faith in Ultimate, although to that point they had been our contracted service company for twice a year maintenance inspections. During one of their routine check up visits last year, the technician told my husband that there were serious things wrong and we needed a new unit. He said that a sales guy would be in touch with us to follow up to make selection for a new unit. We were astounded because the unit was less than 10 years old, we have 3 zone heating and cooling in a custom built home home, we are meticulous about maintenance. We heard from the sales guy a day or two later, he came to our home and met with my husband and I listened to the discussion while working on other things. The sales guy was very nice but this is not our first rodeo, as the saying goes, given this is our fourth custom home where HVAC units were installed to serve multiple zones so my husband had a number of good questions and the answers were vague. We had no reason to distrust Ultimate at that point, but with an almost $25K estimate to install a new unit, we needed a second opinion by a qualified HVAC business. So we called another company we used during an emergency after a water leak that required the restoration company to have the HVAC unit to be removed and replaced. We used that company then because Ultimate couldn't fit us in to their schedule. That other HVAC company did a great job during the emergency so we asked them to come look at our unit. They did and issued a clean bill of health. We are loyal customer types and would have stayed with Ultimate forever in the service contract we renewed with them every year for twice yearly check ups on our HVAC. But after that experience, we switched our annual contract over to this other company. I'm going to give them credit for the years they did the the two seasonal checkups years on our HVC. So I'll post 2 stars with that credit in mind. But I don't think Sam M's 1 star is wrong.

Elite Systems is sincerely elite! They have been responsive,…read morereliable, and affordable both times I have reached out. Skyler provides amazing on-site service. He is friendly, thorough, and very professional. I also signed up for their maintenance program due to his recommendation and I feel I made a great move. Hannah delivers exceptional customer service and is a great gatekeeper between Elite and their customers. She has been a great resource for figuring out solutions for my last minute requests. Sincere thank you to Skyler and Hannah. I will continue to work with Elite thanks to the service provided by these two!

Excellent Excellent! From the service line up, to the techs, to the communication after- best techs…read moreI've had the pleasure to work with in years! (They put in a new bigger water heater for me... in a tight, tricky space.)

This guy does great work and he is so nice. I am guessing his prices are reasonable because it…read moredoesn't seem to be shockingly expensive. I highly recommend him and I will use him again.

Tyler was prompt, courteous, and professional the whole time. He diagnosed the problem, and…read moreresolved it in a short time, and had our furnace ready to take on the rest of the winter, all for a reasonable price. I highly recommend them, and will contact them again with any heating and air problems.

I've had Preece heating and AC do my furnace checks every fall through Landmark home warranty…read more Brian is very professional and friendly. I actually look forward to my fall furnace check up just to say Hi! he answers all my questions and is very knowledgeable. Booking was easy too. although I waited a bit too long to book so there was a wait. but that's on me.

Daniel showed up early and was extremely professional and efficient in getting our air conditioning…read moreback up and running. he also took the time to thoroughly advise of what the problem was, why it occurred, and how to prevent it moving forward. We are very appreciative of his work!

Grateful to 7th element. Condenser went silent. No cool air. House got real hot. I started melting…read more:) Reached out via Yelp. Within hours, made appointment, and they came out same day, replaced a fuse, cleaned the unit, and got the AC working. Thanks again for the great service!

Great honest techs! Thank you for the quick service. Called in the morning when furnace starting…read moreacting up and they came out same day and go it working. Thank you again for the fast and honest service.

Overpriced! Even after I pay the $79 service fee for looking at my furnace, I saved $200 by going…read moreto Heating Equipment Co in Caldwell. The part that needed replaced was under warranty and Premier still wanted $500 to replace it. A Job that took less than an hour. I recommend Heating Equipment Co!

Sharing this to help others avoid a painful mistake we've experienced. Epic Mechanical was hired by…read moreour general contractor to install the entire HVAC system in our newly constructed 8,000+ square foot home. While we did not select them personally, we trusted the recommendation. That trust was deeply misplaced. From the start, we encountered issues with both heating and cooling. Epic provided shifting explanations--initially blaming system "start-up time," then our radiant heat flooring, and eventually accusing us of user error. For instance, they insisted the system would not cool unless the outdoor temperature exceeded 51°F and advised us not to set the thermostats below 70°F. These limitations were never disclosed during installation and are not standard for modern systems. Independent evaluations from two of the most respected HVAC companies in the Treasure Valley revealed multiple installation oversights, including the absence of a basic component that allows year-round cooling. Once that was corrected by another company, the systems still failed. Amana, the manufacturer, later confirmed both units required board replacements due to known defects in equipment produced during the COVID era--repairs fully covered under warranty. Epic refused to perform them. Even more egregiously, when our systems began shutting off repeatedly, Epic advised us to resolve it by manually flipping breakers at the panel--advice that a licensed electrician later confirmed was unsafe and a potential fire hazard. This was presented as an acceptable long-term solution. Additionally, Epic installed two garage mini splits without removing protective factory wrapping from the refrigerant lines--an elementary error. The plastic later leached into the lines, causing full system failure and visible leaks. Repair is not feasible; replacement is the only option--costing over $15,000. The most telling interaction came when our contractor finally reached them in person. Epic's response? That we were welcome to sue them, but they would never return to our home. This wasn't just a customer service failure--it was a declaration of willful neglect. Since then, they've ignored all emails, calls, and office visits from both us and our contractor. Epic Mechanical was fully paid at the outset and has shown no willingness to honor basic professional obligations, let alone warranty standards. According to both HVAC companies we consulted, their refusal to resolve such straightforward, manufacturer-backed repairs is not just unprofessional--it's incomprehensible. This entire situation could have been resolved in the first year with a simple, good-faith effort. Instead, Epic Mechanical chose to walk away, deflect blame, and hide behind false claims of user error. Their conduct reflects not only a lack of technical accountability, but a serious deficit of integrity. ***Two separate licensed HVAC companies in the Treasure Valley who have both confirmed in writing that the aforementioned issues were due to improper installation and manufacturer defects, and should have been fully warrantied by Epic Mechanical.

When your air conditioner goes out who are you going to call? Lucky for me. I was referred to…read moreEpic mechanical which did a great job in servicing my air-conditioning unit and getting it back online during the hot months. Professional and they gave me several options to either fix or replace ...fixing was definitely the best option and they went ahead and did that. Recommended.