I usually have a great experience at this Wendy's. Today I got a JBC 4 for $4 and noticed I got a cheeseburger not JBC so I walked inside to get it fixed and the woman remaking my sandwich GLARED AT ME and I responded to that with "I really appreciate it thank you" and she said nothing!!!!! I said "happy Halloween everyone" and got no response what piece of shit people. read more

I eat at Wendy's more than I'd care to admit. This is not one of their better locations. Located on an eternally busy corner of Folsom and Power Inn Road, it's hard to access, usually crowded at peak hours and the consistency of the food quality is hit or miss. The main reason folks get fast food is reliability. You want the same burger/fries/nuggets/frosty as last time, cooked the same way. on my last visit, the fries I picked up at the drive-thru were cold and I had to circle around, walk inside and wait for a new order. Sometimes the burgers look great, sometimes they look like abstract art and are just as hard to eat. When all is said and down, it doesn't deter me from what I believe to be a delicious product. read more

Earlier in August this year, I ordered food at Wendy's through the online app and selected the option to pick up the food inside. When I arrived at the restaurant, the lobby was closed due to a shortage of employees. The drive thru was very long and I had no intention of waiting in that line. I tried getting one of the employees attention to grab my order however they all ignored me. After waiting in the parking for about 10 minutes, I left. I then contacted customer service online to request a refund since I never received my order, however they have still not replied to me after a month and a half. Horrible experience. read more

Slow drive thru, unhappy workers, cold half cooked fries and burger cold and sloppily made. Never will I go back

Shitty as fuck drive thru guy doesnt listen to anything you say the first time gets the order wrong after repeating it 4 times and then drops my money and looks at me to pick it up.... I have to turn off car get out pick up my money and still get my order wrong with little more than a shitty sorry or even bigger fucking drink? Who's serving who? read more

Ugh I am so bummed out, this place is usually packed, super long line in the drive through so you know the food is good but today the younger male taking my order in the drive through and took my money and gave me my food was super rude! Took my money and handed me a bag and then shut the window, not saying ok, that's all have a nice day or anything! Rude so I said thank you and he just gave me a blank stare, then we get home to eat and the order is all screwed up!! It's Monday 12/16 and it was a little before 3pm and it was a younger white male. He may need more training! read more

I've never given a place one star before. Person who took my order was incredibly rude. My order was correct on the drive-thru screen but they still got it wrong. The attitude by itself is enough for me to never come back here. read more

Wendy's needs to have one star until they get their supposed to be hot ass fries into their queue me and grandma are tired of this shit get it together. Commercial about fries was great and service was fast but if I could post less stars I would. I wouldn't recommend these over McDonald's fries read more

Love there 4 for 4 deal meals. Cheap, delicious and fulfilling. I also recommend the chocolate frosty and spicy chicken. Their app is good too with offers and different deals. read more

This is the worst Wendy's you could ever go to. Don't waste your time. The food is nasty. I've bought at least 4 different meals from here n it's just nasty read more

I only come here for the convenience of being next to Sac State and for the few times I've come, about half the time I'm disappointed. Sometimes I get a salad without the dressing or a baked potato without the sour cream. During the drive thru I've experienced getting a drink without a straw and again with the potato without the toppings. I usually don't mind but today I ordered the 6 piece chicken nuggets and a large chili. Honestly the workers can't count to six? Came home to finding 4 nuggets with 3/4 a container of chili. Advice to all who must go here, don't. Ordering inside takes forever and both drive thru and dining in, the workers often make mistakes. read more

Fries tasted VERY bad, and the 3 dollar value meal was worse than .50 worth of fast food CRAP from anywhere else. Oh well, maybe next time. read more

In hopes of finding a clean, calm rest spot on the way to Tahoe, we stopped at this modest Wendy's. Luckily, the entire restaurant was immaculate. I wanted a snack to hold me over until dinner and the friendly Wendy's cashier allowed me to order the kid's meal with spicy chicken nuggets, apple slices, and 100% apple juice. The nuggets were piping hot and perfect with the sweet & sour sauce, my favorite sugary dip of all fast food chains. The sliced apples were surprisingly crunchy and seemed as fresh as pre-sliced fruit can get. The only disappointment was the lack of napkins in my to-go bag which I didn't notice until we were back on the road. Overall, quick, successful pit stop. read more

Still feel the same. This place needs to have a whole new management and staff. The drive thru wait time is absolutely unacceptable for fast food service standards. read more

Chili with onions and a baked potato please! I'm not usually in the area and I never really see other Wendy's locations, so when I'm cruising around the neighborhood, I almost always stop in for some chili and a potato. The service has always been quick and friendly, they've never messed up my order, and they don't break my bank - what more could you ask from a fast food joint? Once in a while their dining room is kind of messy and gross, even when they don't seem that busy. Something about the location attracts a special brand of crazy, so there's always a WTF moment when you eat in. More amusing than anything. I'll be back. The visits are few and few between, but I will be back. read more

I come here for brunch sometimes . the service is always outstanding and the food comes really fast. Great environment

Had a issue with my item called them and they fixed it with no issue it's a long wait at drive thru but food is always fresh

Have not been to Wendy's in California in a couple years. Hamburger seems microwaved. Rubbery texture, bun not fresh, etc. Use to be able to come in and grab off the alacarte menu. I did not see it there this time, but gave it a go. Small plain cheeseburger, chili, frosty. $9 and change? For real? Quality has tanked and prices doubled. I'm done. No more reminiscing at Wendys. read more

Wendy's - An expensive snack. - Burgers Near Me - Sacramento, California

This Wendy's has the absolutely worst customer service I have ever experienced within any fast food location. They staff is young and without proper customer service training, and the management is only a slight scale above the employees. I had a bad experience, so I contacted customer support. Well the service was still the same after a second visit. My family will not return. read more

Busy spot next to Home Depot. Let me start by saying the food is like all Denny's. You didn't come here for something new, I know I came here for the spicy chicken sandwich. But this location for some reason is infested with Bums, inside and out. The kind that hold signs and ask for everything from food to money while attempting to pass through the doors. This would probably explain why the drive through line was wrapped around the corner. All in all I do not recommend this place unless you use the drive through. read more

$1 spicy chicken nuggets are delicious!!! Fries were too salty. Love the chocolate frosty's :) read more

The restaurant is clean the staff is not friendly even a little.... and not only that but I ordered a baconator literally 3 tiny pieces of bacon on the whole sandwich.... it wasn't terrible but not what I paid for. read more

Wendy's - Burgers Near Me - Sacramento, California

Here's an idea: If your credit card machine is down for TWO HOURS, perhaps put up a sign sometime in the first hour in plain sight BEFORE people get stuck in the drive-thru would be highly effective! Thank you for dangling a delicious menu in front of my cash poor self and making me sit and watch folks in front of me enjoy their bags of food without escape. Tried to eat at this location 3 times and never had any luck. What's wrong with them? read more

Ordered the Jr. Cheeseburger Deluxe (.99) and I thought it was alright. The hamburger patty tastes so different compared to the rest of fast food joints. It doesn't taste nasty, I'm just not used to it. The burger was good, not greasy! read more

So it was late at night and my roommate and I decided to go get some Wendy's. As I'm entering through the drive-through there's a sign that say "cash only cards inside". It was too late for me to leave and back out of the drive-through because there was a car behind me and still asked the cashier if I could just order and if you could just take my card and he said no you're just gonna have to drive through... and it was closed so obviously I couldn't get my food. If you're going to post something make sure you post it where it's not too late for someone to back out. Never going there again. read more

Wendy's is 1 of my favorite fast food chains, but unfortunately the service here was unfriendly, and the restaurant was pretty messy/dirty - didn't really want to touch anything while waiting for my food. read more

Rude employees. I asked for ranch and the lady stares at me and said you waited all this time, just for that. "Should of hollered" umm no hun I'm not about to yell at you guys. Someone should have somewhat awareness of what's going on in the drive thru. This is after I waited like 8 min for my food before that. Super rude and slow. I don't need your comments just give me what I asked for please. I was polite the whole time. SMH. read more

Nearest location closed and happy to find this location! I enjoy the hamburgers, fries and the delicious frosty's!

Went through the drive-thru today and the line took longer than usual.. But the 1 star isn't because it took a long time. 1 star rating because they forgot to put sauce in the bag for my nuggets. I noticed after driving all the way back to work. So I had to eat my nuggets dry, thanks Wendy's. It's funny because they even asked me what kind of sauce I wanted when they took my order. So stupid! read more

We have had lunch at this location several times in the last month. Excellent customer service and great food. They have been fast and courteous. Can't wait to go back!! Nice and hot burgers and yummy hot fries. read more

Went here because it was close to the Home Depot we just shopped at. Ordered three large combos. After a short wait we got to the window, paid, and were handed two of the drinks. I immediately took a sip and realized I had been given a diet instead of a regular coke. When she opened the window with the third drink I gave mine back and told her it was diet. She said "Are you sure?" Um yeah. Diet tastes LOTS different than regular. She then said "I swear I poured from regular" got a small cup and tasted it. She looked at the cup, and then handed it to another employee who also tasted it. Both made faces at the taste. She came back to the window and told me something was wrong with the soda machine, that it was almost out of syrup, and asked if there was something else I wanted instead. I said I'd take Dr Pepper if the coke was gone. She closed the window again. She came back a minute later with the food, handed it to us and closed the window again. And we waited And waited. How hard is it to walk to the other machine in the lobby and pour a soda...??? We looked at each other and started questioning whether maybe they sent someone out to McDonalds to get a soda when she came back to the window, handed me a large soda, and said "sorry 'bout that." As we were driving away I took a sip and it was the same diet tasting stuff from before. My boyfriend thinks she just handed me back the same drink with a new straw. Either way, it was awful, and I'm not going back. read more

I was suprised to see a full crew on the kitchen staff, but only one counter server... We had a bit of a line on this Sunday night with a few large orders. I feel the pressure naturally to resolve the back up, but this crew didnt seem to experience this at all. (-3 stars)floors were sticky and obviously had a tough day. I am unclear: I asked for Chili with onions and NO CHEESE. Why did my chili suddenly become un-edible because of this mistake after I specified..? Then again, Luis looks tired, I think he needs a break after several uncovered "yawns" serving the front counter and confirming my "thank you" after a long wait with a ... "Yup".. :/ I know it's rediculous to yelp fast food. I will return in hopes that this is a segregated incident. However if not, I will not be offering another opportunity to make good. I'd like my $3 back for ruining this edibility, I couldn't even give it away, Sorry Wendys. This is unacceptable. I do look forward to seeing Luis bright eyed and concerned for guest services in the future. One piece of advice; when a diary item is requested to be specifically eliminated from an order, I suggest to pay attention to the potential sensitivity of that component's effect on the item altogether. I can't take off the cheese from the chili... looking forward to hearing thoughts.. read more

Was told by a female employee the baconator fries didnt have any cheese but its loaded with cheese. Ill just have to throw it away because i have a lactose allergy. She had really bad customer service also i was just trying to get dinner but now ill have to eat something else. Thanks for wasting my money you're the real mvp. read more

Wendy's - I was told by female employee that the baconator fries didn't have any cheese and Im lactose. Thanks for wasting my money. - Burgers Near Me - Sacramento, California

They was rude and they didn't even get our The order so missed up and they rude two me and im never come back never again

The hamburgers have lost their quality.They are cold and put together in a hurry it seems. French fries were dry, tasted stale.

Found a dark brown and medium length hair in my burger, disgusting. Not sure if it was intentional or not, but it was right in the center of the burger. read more

My husband and I ate here about 6 weeks ago and got a terrible case of food poisoning! My husband lost 8 lbs. in 24 hours. We will never eat at a Wendy's again! Do not eat here!!! read more

Slowest drive thru I have ever been in and I pulled in with only 3 customers in front of me , the lady behind me left because the wait was taking so long and noo car was moving .. when I finally pulled up they didn't say anything to me or what I got or any customer service for the wait taking so long overall baaaddd Wendy's and it's sad cause they have great food read more

Terrible service. I was very polite as I usually am because I have worked in the fast food service before so I know how stressful it can get! I asked nicely for some mayonnaise and mustard in the side when I received my order and the lady who gave me my food rolled her eyes and when she told the other worker I wanted mayo and mustard they all moaned as if they wanted to kill themselves. Is it really that complicated? Then they started to talk crap. It's unprofessional and rude. Won't be coming here again. read more

Drive thru clerk handed me my order without a mask. I asked where her mask was. She said she would put it on right away...then laughed. Only half of the order was in the bag and there was no receipt. We will never return, read more