So there I was, minding my own business at the gym, when Wendy's had the audacity to advertise their new spicy chicken sandwich directly at my face. Fine, Wendy's. You win this round. Let me be clear: Wendy's is not exactly my fast food soulmate. We have a complicated history. But a spicy chicken sandwich is a spicy chicken sandwich, and I am nothing if not a journalist of the people. Here's what I'll give them: unlike basically every other fast food chain that just slaps a misshapen asteroid of chicken between two buns and calls it a day, Wendy's actually pounds their chicken to an even thickness before breading and frying it. Revolutionary concept, apparently. They then bury the whole thing under the usual crime scene of tomato and lettuce, which, fine. Was it good? Sure. Was it good good? Let's not get carried away. Popeyes built an empire on their chicken sandwich. Chick-fil-A has people genuinely planning their Sundays around it. Wendy's has... this. A perfectly acceptable sandwich that exists. It scratches the itch if you're absolutely desperate and the other two have inexplicably closed. read more

Wendy's - Burgers Near Me - Santa Rosa, California

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I ordered food here on their mobile app, got to the store and confirmed my order only to be told they gave my food out already. I showed the manager my mobile order confirmation and he didnt seem to care. If my name is on the food how did you hand it out to someone else? If i can provide proof it was my order shouldnt you give me my food or give me a refund? Just order in person or dont go to this location its not worth it read more

I ordered a baconator combo and didn't get a baconator at all nor a receipt. I went in to explain the situation and they told me they wouldn't make up the food due me not having a receipt. read more

Normally Wendy's is not on my list of fast food place I'd go to. Yeah, maybe it's something to do with the square meat patties, I dunno, but never really made an effort to go to Wendy's, till now. I got these Wendy's coupons in a mailer and looking over them, there a couple for buy one get one FREE burgers. I'm a sucker for good coupons, so it's off to Wendy's I go. Lucky I not dragging my crew around right now, so I go by myself. The place is not crowded at all and I go right up to the server and hand them a coupon for 2 Dave's singles for the price of one. The normal price is about $6.50, so I get TWO burgers for that price. It comes with a single square patty of meat, 2 slices of cheese and lettuce, tomato with catsup and mayo. The food is called and I sit down. The dining area is well lit. Opening up this burger, Hmmm, it's not Whopper sized, that's for sure. Biting in, it's well, kinda average burger. Nothing bad, but I mos def rather have a In N Out Double Double especially for the regular price of $6.50 when I can Get a Double Double for less than $5 bucks. The buns are kinda squishy too (OK, no jokes here!) For the 2 for 1 deal, it's worth it, like each burger being worth $3.25, but these sure aren't worth the full price. Next, I'm gonna try the free fries coupon. Well, I'm back here at Wendy's with my last coupon to use! The coupon is for a FREE med fry order with ANY purchase! Being the sneaky one I am, I ordered the least expensive thing on the menu, the junior order of fries for less than $2.00 bucks, I think it was $1.79 + tax. THEN I got the FREE med order of fries free! I didn't know if this would actually work or not, but the server took the coupon no prob and I paid less then $2.00 with tax. My number is called and I get my tray with my two fry orders. I'd never had the fries at a Wendy's before so I didn't know what to expect. Wow, those were some of the best looking fast food fries I ever saw! Each cardboard container was filled just so perfect and over flowing just like you see on the advertised promo photos of food products! All super hot right out of the fryer ... I love it! I guess yeah, it tasted better cause it was such a killer deal. Wendy's has some decent fries! Now I just need more coupons! read more

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I heard I can now order a lettuce wrap burger at Wendy's. Apparently not my local Wendy's. I ordered the Baconater, no bun, lettuce wrap, at the drive thru window. What I got was a burger patty topped with cheese and bacon, and a squirt of bbq sauce. Shoulda gone for the "protein style burger" down a block. Live and learn. read more

Spent 28 and they wouldn't just give me a bbq sauce. Didn't see until last minute in the drive through that they're 50 cents. Lady said I could only get a sauce if I get a 10 piece chicken nugget but couldn't get it on my combo for some reason even though it cost more money then a 10 piece nugget. read more

I love WENDY'S! This location was clean, and the staff was very helpful when there was an irrational customer. The baconator is the best burger at Wendy's. Their fries were fresh from the fryer and hot, hot, hot. read more

The new management is AMAZINg! Not offense but the lady who wore too much makeup and worked there since I was a kid was really tight and not good at customer service. I left Wendy's crying once because of her when I was pregnant! I was like .27 cents short for a lemonade on a hot day. But now, management is awesome and fixes mistakes quickly. I would say the potatoes are delicious chilli and fries and salad, but the burgers have shrank and last two times seemed kinda old and cold. Great service tho read more

One of the last fast food places to sell salads which puts them heads and tails above the rest. All the food is good but the service is GREAT. Jonathan is our favorite- he is so friendly and likable and always gets everything right. We definitely love this place. read more

This review is for their once a year offering of a fish sandwich during Lent. I was craving for a fish sandwich and not necessarily because of Lent. I ordered their cod fish sandwich to go. It consisted of a soft toasted bun, panko crusted cod fillet, lettuce, 3 pickles, and dill tartar sauce. The sandwich was "ok". The fish was overcooked and was thin compared to other fast food fish sandwiches. It had exactly 3 pickles on it. It satisfied my craving. It was have been better if they didn't overcook the fish and had 4 pickles on it. I mean how expensive are pickles? If you go to their web site, it says "3 pickles"...lol. Would I ordered it again? Maybe just to see if they can cook it just right and not overcook it. Also ask for 1 extra pickle. read more

Today's visit was brought to you by the letter H. Horrible, the lines I could understand because it was lunchtime. But the person on the speakerphone would not let me finish my sentence before rudely interrupting. And heaven forbid I attempted to ask a question about a salad as she kept on rudely interrupting and would not let me finish my sentence to the point where I had to tell her to stop talking. This cashier (Dora) definitely should not be on the speakerphone, maybe she's better at the front register, but definitely does not have the patience to be on the speakerphone. Wendy's, you have done Sonoma County wrong. Get Better! Be better ! read more

Wendy's accuracy needs improvement. Ordered Junior Bacon Cheeseburgers and received cheeseburgers instead. Also they missed the nuggets but gave me sweet and sour sauce. Be careful if it's a large Door Dash order and dinner time. read more

It's been a very time long since we've been to Wendy's. The staff was friendly and attentive. The food was quick, tasty and a good value. The interior was clean and looked remodeled. We arrived right before dinner rush. I recommend getting the chili with cheese and onions, then enjoy then with some hot fresh fries. They are not skimpy with sauces if you ask. They offer touch-less drink dispensing. My son and I enjoyed our meal very much at 5:30pm on Tuesday. Unfortunately we were starving, so pictures to add. Thanks Wendy's, be back in a few months! read more

Incredibly overpriced for what you get. And that makes me sad because I used to love this place growing up. I just ordered what I used to get when I was a kid and that includes a small chocolate Frosty to dip my chicken nuggets in. I was instead given two small kids size vanilla Frosty's. I really don't understand how you can confuse one small chocolate Frosty for two small kids vanilla Frosty. Seems like everytime I try to go to any place lately they're literally getting something stupid like that wrong and what sucks is it's the one thing I really wanted most Until you can find a staff that can actually read an order and produce a properly I guess I have to say goodbye to Wendy's too.... read more

Wendy's - Order..... CHOCOLATE frosty..... - Burgers Near Me - Santa Rosa, California

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Used to visit Wendy's years ago and appreciated their product offerings. Read about their free 4 piece chicken nuggets and going to Trader Joe's thought why not. When I drove up to the window after waiting with no staff interaction was being handed a large to go order. That got corrected when staff said oh your the chicken nuggets order. Only 2 cars were in line. That was minor and things happen. What was not minor were the nuggets. First they were slightly crispy on the top but underneath a wet and soggy batter. In addition way over seasoned with a very unpleasant aftertaste. Fortunately had spicy cornchips nearby. Maybe they season them assuming the dipping sauces would be used. I just expected something much better read more

Wendy's - a view of the outside of a restaurant - Burgers Near Me - Santa Rosa, California

Good hamburger, but French fries hard over cooked not fresh like asked for frosty was good. But just take time to make it right

Fastest order ever! Good job! Got the 444 order. Good stuff. Meal deal for 4 bucks! Delicious. Look I'm not trying to eat to much fast food, but if I do I'm coming here! lol. read more

THIS PLACE IS A JOKE. I had to come back to say how bad this place is. Total embarrassment of a location. there's a heavy set girl there who has literally given me a whole order without saying a word, ignored my request for light ice, and half the people there don't speak English. read more

When we went to the Window to lay we asked for a cup of water they said in a very rude manner you should have order it at the speaker but we didn't even pay and then we drove out the parking lot and there was a tiny bug in a frosty read more

Wendy's - Classic Chocolate Frosty - Burgers Near Me - Santa Rosa, California

The food and a still Wendy's but the service is awful. I went in today for lunch at about 3:00, not cashed just the kyosk. I might be old fashioned but if I wanted to order on a tablet I would order on my phone. I will be going to other options for lunch in Santa Rosa from now on. read more

We frequent Wendys every week, always good , this time on 8/03/2023 at 7;44pm ticket number 3342, the staff argued with us when we told them our order was wrong, and missing items, we ordered two Frosties, got one in chocolate and the other they gave us a cold caramel coffee, that we did NOT order, they said thats what they heard and i already paid for it, so its ours, also missing one set of Fries and the chili container was 1/2 Full, the staff needs to learn that the customer is right when they order food, no need to get nasty... POOR EXPERIENCE, btw, not going back.... at least for now.... read more

They don't deserve a star employees very rude, basically threw the food at me threw the drive threw won't ever go back

The pull apart Cinnabon from her are a joke they hardly put any cream go cut on them I ask for more and they want another friKen dollar !

I have eaten at Wendy's many many times. I have never had an experience like this one. I ordered food for my husband and myself. Nothing is wrong with my food. However! My husbands food that's another story. He got the spicy Asiago chicken club meal. After getting home with the order he takes a few bites of his chicken sandwich and the meat is RAW! It's warm on the outside but the inside was not cooked. He got an uncooked chicken sandwich!! I hope to god he doesn't get sick off this uncooked chicken. I tried to call them 4 times and the phone only rings.... read more

Wendy's - Spicy Asiago chicken sandwich.... raw! - Burgers Near Me - Santa Rosa, California

Zero stars. So slammed with door dash I waited 20 minutes and walked out without my food. Will never come back. read more

It's fast food. 99% of the time they get the order right. Dine in service was fairly quick today. Personal opinion the bacon could be a little more cooked. I love their fries better than other competitors. Wish they wouldn't skimp on the pickles when I ask for extra pickles and no tomato or lettuce or raw onions. I have had great service in the drive thru and service like I didn't matter. It's really hit and miss. Fast food service just isn't what it used to be. read more

Is this some kind of joke? I paid extra for large fries and I receive this. I'm very upset. I don't let things like this go... this is terrible I've been buying Wendy's for quite sometime. read more

Wendy's - Burgers Near Me - Santa Rosa, California

went at 9:30 PM and it was VERY FRESH. the soda was slightly lacking a bit of syrup but received very fast service l, was out of the drive through within a few minutes. i'm not even finished with my food, had to stop in the middle of my meal to say how happy i am. read more

I suppose I have low expectations from a fast food joint - in fact, it's a rare occasion that I go here instead of my local grocery store to get something less than healthy food, so the only fuss I have at making a stop at any of these places is do they get the order right. I've learned to verify as they are giving it to me because some how ........some way.......... this is their business but the minimum wage does not push for accuracy most times. I ordered and received 2 salads - A 'Power Mediterranean Chicken Salad' and a 'Spicy Chicken Caesar salad'. The Mediterranean salad is much better than it sounds with ingredients: grilled chicken, lettuce, feta, hummus, sundried tomato, & quinoa blend 480 Calories, it's actually too much but really delicious. I never recall the hummus or quinoa but if they say it's in there - then maybe it's in there. Always check your order before you leave the premises. read more

Haven't been to Wendy's for a long while. Tried to Oder their Pub Berger. Took a half hour and the gave me a chicken sandwich. That experience sucked. read more

Horrible costumer service. Rude woman work there and just stood there when I asked to use restroom. Had to ask 3 times then finally she came with her rude ass face to open it read more

It gets busy. I put that at the top in case people are looking up this place. Not at all a strike against it, I know the business has 0 control over the traffic they get. Then again, it's probably cause they're a fairly reliable location. Ive never had an issue here, gotten fresh hot food in a reasonable time. read more

I ate a late lunch at this Wendy's today. Service was quick & the food was fresh and made correct to my special requests. Unsure if I will ever eat at this location again. Many of the tables were dirty and trash receptacles were overflowing. Also a half dozen homeless men hanging out inside & outside with all their gear taking up space and not buying anything. Management needs to address those 2 issues before I will come here again. read more

Horrible customer service. Girl taking orders in drive thru had a problem. Girl with red hair in drive thru needs to be taken off the window. The food wasn't even hot. Fries were soggy like they were undercooked the the hamburger was very dry. Horrible service will not be going back. Hope someone teaches that died red hair girl how to treat the customers. read more

Went to wendy's for dinner and the first thing I notice was it was real dirty. Papers all over the front area and behind the counter looked pretty bad. We were the only ones in line to place our order but the employee completely ignored us. They should of said we would be right with you but maybe they were not properly train in customer service. We end up just walking out the more I thought about the more disgusted I was on how dirty the place was. Trust me the two pictures I did take doesn't show how bad it really looked . How can you eat a meal in a dirty place ?? I will never return ... read more

Wendy's - Burgers Near Me - Santa Rosa, California

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Love the burgers. The chili is my favorite along with the baked potato with sour cream and chives. The 4 for $4 is a great deal.

I ordered a Frosty & 1/4 Pound Single with Cheese for $4.48. The Frosty was cool, creamy and delicious. The Beef was juicy and the Cheese was great. A power packed meal from this Drive Thru. read more

I love Wendys. The thing I love most is that they have baked potatoes still (Carls Jr did years ago but stopped) some of us who are vegetarians appreciate healthy food options. This particular Wendys on the avenue used to host some interesting clientele but has cleaned up a lot in recent years. The interior is cozy and clean./ I love the value menu Staff is alright. They forget stuff fairly frequently (LOL sorry it is true) But just make sure you have everything before you leave the counter & youre good. The soda machine is one of the new fangled ones where you can mix up sodas & has a bazillion options. read more

My mother in law went to pick up an order I had made on line. They did not give her the large fries or drink that I ordered and refused to give it to her after she complained. I called Wendy's to make a complained and the woman put me on hold and hung up. Now I am sitting on the phone with it just ringing. Do not go to this place all they do is ripe you off read more

How hard is it to add the tomato to a burger thats had it there as part of the description for years. Last 3 times I've been there no tomato on the jr bacon cheeseburger. I'm a huge tomato lover. Stopped by tonight and order 2. Specifically asked them to make sure they put the tomato on. No tomato. Hugely disappointed. They almost missed the mayo and I asked for onion to be added. Used be be a great place to eat a few months ago. Not sure why its changed for the worse. read more

Wendy's - a bacon, lettuce and cheese sandwich - Burgers Near Me - Santa Rosa, California