Ordered food through mobile app and when we arrived at restaurant we were told we need to cancel the order on our end because they don't have any food. Why are they even open if they don't have food? This location seems to always be out of something but to have no food is ridiculous HORRIBLE management. read more

I've noticed several times now the prices are higher than at other Wendy's restaurants. 11 bucks for a single and a small drink?

Geeze alright well ugh I have only 2 or 3ish nice things to say and I know this review is harsh but i always try to say something nice let's go down the line with the things I have to put down for yelp let's start with food so I tell you what food is exactly my Wendy's expectations one time there was no straws but that's fine. Now service ok in the past the food was messed up and I think employee yelled at somone i was not happy by that. Now ambiance I think ambiance was okay it wasn't great it wasn't bad it was okay not bad but the ambiance is one mini thing food and service are big and unfortunately i had saw some errors I'm sorry but I believe in you you can do it as long as you listen to your customer reviews and improve and if I come back with the exact same good service I will certainly give you full 5 stars I know you can improve. Now you have to show me read more

Burger was pretty good, however ordering was such a cluster F! I've never seen a Wendy's or any other type of fast food restaurant without a menu on the wall lol. Very limited seating as well! read more

I've ordered from here for years and it is bad 9 times out of 10. Either the food is cold, your order is wrong, the staff are brain dead, or all of the above. Go to any other Wendy's, it may be out of your way but it won't be as bad as this place. It's a shame how low quality this place can be for years. read more

Worst Wendy's I've ever been to. I have given them multiple chances hoping they would do better (only because it's convenient ).The staff is horrible and lazy and they mess the order up every.single.time. I could say more but it's not worth my time. read more

This was a very strange experience. The food was tasty and well presented. We had a Biggie Bag, and another special deal that included a drink, burger, fries and chicken nuggets. Also ordered small Frosties which hit the spot! The parking lot has spaces for 30 cars but inside there are only 10 seats. There are an additional 10 outside seats weather permitting. The rest room are single rooms but do not locks on the doors so anyone can walk right in on you. The sink is in an adjacent area but did have soap, paper towels or air dry. There was a very puzzling sign on each bathroom door that I awill try to post read more

It's a Wendy's, five stars for a fast food joint, not in comparison with other local restaurants. Hey, sometimes we just want something quick or fried, no judgement here! Honestly, this is the nicest Wendy's I've ever been to. Inside tables all have plugs for laptops and USB for phones to charge. There's even an outside seating area. I ordered on my phone and went in to pick up. Didn't wait long and the food was hot and tasty. Nothing to complain about. read more

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Very disappointing place to get fast food. I've gotten watery chilli with no meat, cold chicken nuggets that are dry and old, under cooked fries, stale buns, or they're out of simple toppings. It's always something, I don't think I ever got exactly what I ordered and paid for. And you will never get a refund for online orders they don't have in store. read more

smh this store is always out of bacon they will allow you to order knowing they don't have bacon then once you get to the window they will tell you it's no bacon. the staff is also ghetto, rude and loud this is not professional at all. I won't be back everyone else please save yourself. read more

This experience is entirely based on the drive-thru. Honestly, I was just hungry and actually came off the highway to find the local McDonald's. I stopped at Wendy's because it was first. The location is beautiful, right on a mountain with rock climbing into the sky behind it. I had no issues with the customer experience, everyone was pleasant enough and it was really fast service. However, I ordered by burger with just ketchup and cheese, and it tasted like pickles. There were no pickles, but it was like the ketchup had been mixed with pickle juice. It was very off-putting, and the fries were slightly under-done. read more

Wendy's - the front of the restaurant - Fast Food Near Me - Seymour, Connecticut

The food is as expected fastfood. The service is what really make this place aweful. The person taking the drive thru order was to busy talking on her phone to get the order right. Never gave a reciept and the next person proceeded to argue with us about our order being wrong. Never going back. read more

Ordered a double stack biggie bag. The burgers were burned to charcoal and were cold. The fry's were ice cold and soggy. The chicken nuggets were actually hot and good. This was the second time going there. Won't go back. read more

TERRIBLE SERVICE!! The supervisor does not allow me to use the bathroom and the food was delivered late and cold. From the supervisor to the employees, they lack manners. read more

I was eating my fries then saw something that didn't look right so I empty my fries on the bag to see and this falls out!! Definitely lost my appetite and threw all the food away. This is DISGUSTING!!! read more

Wendy's - Bug in fries! - Fast Food Near Me - Seymour, Connecticut

Not a safe place for eating. Full of kids running this place and same age friends visiting. Nightmare. I eat at Wendy's all the time and I sat, ate and was horrified. I wanted to call the health department and police at the same time. read more

Ordered a big bacon classic. What I received was a cheeseburger with tomato mayo and ketchup. Nothing else. This is BY FAR the worst wendys in CT. Every time I've been here my order was messed up. The workers clearly don't want to be there and how they act let's you know it. Never again. read more

Heed the Warning: Worst customer experience ever..... I guess being a new restaurant in the area has worn off. I have NEVER walked out of a fast-food restaurant in my life and tonight mark's the first time. Not only did I walk out and ask for a refund but so did 7 other customers. I thought I would give Wendy's in Seymour another try worst mistake EVER. They have a crew of teenagers working with no guidance what so ever. They all lack work ethics and customer service skills. I order Jalapeno French Fries which sat on the counter for 10 minutes with my burgers before I even received my order. When I asked for new French Fries the staff had to socialize with one another before making an attempt to replace the fries. Who runs an establishment like this??? I definitely will not be returning to this Wendy's again unless something seriously changes. read more

Horrendously bad. Sometimes there are extremely long waits just to order, they get your food wrong 50% of the time, and they pretend they're not there at night so you can't order. One time when ordering uber eats they gave me a "burger" that was just two buns and a piece of cheese, which we got our money back for. And I was even accidentally charged double the price of my meal on another occasion. This is quite literally the worst fast food restaurant I've ever went to in my life. read more

My debit card was overcharged from this place 38.25 on April 2, 2021 at around 2:30pm. They didn't give me a receipt but when I pulled to the window I was told a total of 20 some dollars for 2 medium #1 combos. I will be contacting my bank and take further steps to secure my card information. Please demand for a receipt so this doesn't happen to you. Update: On 4/03/2021 at around 2pm I was contacted by Manager Valentina vía email apologizing and told me to come in anytime for my money. I was issued a refund of 18 for the amount of the overcharge. Manager Veronica was very gracious and apologetic. I really appreciate the fact that they made it right and acknowledged their mistake. I only wanted what was fair and for me that was the amount of the overcharge. read more

This place is the worst. I started a yelp just so I can write this review. First of all the people that work there have nasty attitudes and act like they don't even want to be there. They are always out of items and they mess up orders almost every time. I have eaten at many Wendy's throughout the New England area and I would rather starve to death than go back there again. I leave nearby so I have given them so many chances to get better but it has been worse. Tonight I ordered a double stack with only cheese and extra cheese on it. First they gave it to me with everything on it. So I went back around the drive through and they gave me another one which was cold meat and only 1 slice of cheese when I paid .60 for extra. So I went back around again to get the same thing. 3 times was enough I went home and added my own cheese. read more

They are always out of food, excited about my mobile order I've been craving chicken nuggets all day ONLY TO FIND OUT THEY ARE OUT IF CHICKEN NUGGETS. I would love to give a 5 star but that's not possible given my state of mind and brown heart. read more

Day 1 Drove up 1/2 hour before closing. Was told nuggets or fries. Got an order of nuggets to eat on my way to McDonald's. Day 2 Drove up 3 hours before closing for a Frosty. Was told they didn't have any in either flavor. No Frosty, their signature drink??? As much as I have liked Wendy's and as many times as I have sworn them off for their terrible service and their deteriorating food quality, this time I really mean it. NO MORE WENDY'S read more

From the terrible reviews that were said last year about this place, Trust me the place has changed around with a whole new crew that is more trained then the last, Never again you will see the Wendy's crew dining in front of you, or even being rude to the customer, If anybody had a heart to come back and meet the new crew then that would be fantastic! If not well.. you are definitely missing out on a opportunity of change that you would possibly enjoy. read more

I had high hopes for this new location. Did not get a receipt, 30 minutes to get cold food, only two orders ahead of mine. Apparently my timing was off and I came in during break time. Four uniformed employees were eating dinner. Placed my order at the front door kiosk and waited and waited. I watched the employees eat and other meals being served ahead of mine at the drive through. The two orders in front of mine waited the same amount of time. Once the employees finished their break after about 20 minutes, the serving began. I received two cold burgers thirty minutes after placing my order. One star for my previous two visits and one star because the cold food actually tasted good. read more

Can't explain the frustration I have with this place right now you go to a restaurant hand the restaurant your money there supposed to hand you all the food just spent 10 bucks on cheeseburgers and never got them thanks Wendy's you just got a free 10 dollars learn to answer your phone too I recommend anyone that goes here to spit in the workers faces the only good one I seen doing her job was the blond woman the dude that just handed me the food and said here without having customer service idk how people like that get employed I guess it is a town were you can do whatever you want I guess. read more

New setup with three screens for ordering and one cashier for those who want assistance. Very minimal seating inside, but some nice outdoor seating. 1. Don't like the automated cashier computer, don't like the automation and the continued job shrinkage 2. I should not have to figure out your computer to order your product 3. Omg, with all the automation still waited inside 15 minutes for my order. Clearly focused on drive thru customers read more

The worst Wendy's in the state. Waited 25 minutes, yes, 25 MINUTES inside for two double bacon cheeseburgers and one baconator tonight. There were ten staff on duty. Unacceptable. read more

Bought and paid for an entire baconator. The burger was half complete. Utter trash this wendy's, please don't visit, food frequently comes out undercooked and raw. Do better, it's sad. read more

Customer service is horrendous. Constantly interrupted while trying to place order, employees act as if they would rather be anywhere else. Every single time I've been here since they opened mine and my girlfriends orders have been wrong no matter the time of day/night. Better off driving to a different location. read more

My Daughter just left the Seymour, CT Wendy's! The guy on the drive up speaker was extremely rude, then when she drove up to the window the girl working the window almost dropped the drinks into her window, when she put them down she turned to get her food as she was shoving them at her and closed the window, on top of the fact they never gave her a receipt and she didn't get all the food she ordered. Also noticed my burger was under cooked 3/4's of the way through eating it and cold. Make sure you check your bags, not sure we will be visiting this location again! Very sad as we love Wendy's and we were looking forward to them coming to town! People like that should not be dealing with the public! Disgusting:( read more

Never get an order on time especially during lunch, there is too many kids working there and seem to be doing what they want. To much horse play for a new business, this is one of the worse customer service provided Wendy's I've ever been too. read more

The worst Wendy's I ever been to from start to finish. We were rushed through our order. When we went to pay I gave the girl 8 cents to get two dollars back and she said it was easier to give me the change lol. But they got the order right even thou it took 20 minutes and there was only about 2 cars. They need to fix there staff to nice of a building to be run like it is. read more

I stopped at the Seymour Wendy's drive-up for a few hamburgers and a Frosty. There was only one car in front of me yet it took five minutes before I could get to the speaker. I had to wait another 5 minutes before they finally took my order. I drove around to the pickup window and had to wait and wait for the car in front of me to get their order. When it was my turn the burgers were not ready and I was asked to park in front and the order would be brought to me. I waited five minutes and no food. I tried to enter the building but the doors were locked, I walked around to the drive-up window and squeezed next to a waiting car and asked about the status of my order and the worker looked and found it sitting on a shelf. I took the food home and it was cold. AGAIN! I say again because I have had these same problems before. While I used to love Wendy's and was pleased when they opened in Seymour I will not be returning. read more

I used to come here all the time when they first opened but now after MULTIPLE bad experiences I will not be coming back. The first time we waited over an hour for our food as they had us drive around to the front and wait there. Unfortunarely we had to keep driving around to the drive thru to keep checking on our order because the inside was closed at this time. We asked for a reciept multiple times and they failed to give us one and after a long battle we left with no food and they told us to come back in the morning so they can figure it out with their manager in order to get our money back. If it wasn't for the one friendly employee who tried his hardest we would not have been okay with leaving without the food we PAID for. The next day nothing came about by the way so we were at a lost. After a couple months of not going here, I decided to give them another shot. Once again there was another long wait like they were duchess or something preparing the food fresh. I am so disappointed once again in this Wendys and how awful the service always is. read more