I had a great experience at AAA Auto Wrecking…read more I originally stopped at the neighboring yard (Budget Auto Wrecking) at just before 5PM, only to be told, "Sorry we're closed..." I asked them what time their neighbor, AAA, closed and was happy to find out that AAA was open for another 30 minutes... Great! When I entered at AAA, I was helped by James, who I would say must be one of their best employees. He quoted me a price for the door glass that I was looking for that was a little higher than what I had been quoted by Budget over the phone, but he was willing to adjust the price to match. Although it was nearing closing time, James was more than willing to take me to the exact location where the Hyundai I needed to find would be, and was extremely helpful in getting the window out of the car. For me, on my own, that would have been especially difficult since the electric window was rolled up. He had a drill battery for moving it up and down as needed. I have never known of a wrecking yard where the employees help the customer so much to get the part they need out - without charging more. As I understand it, Budget was one of those...so it was a blessing in disguise that they closed earlier. In the end, I was out of there just before AAA's 5:30 PM closing time. Thanks again James! So overall, I would highly recommend AAA Auto Wrecking.

Big Waste of Time. My first time to a pick and pulll yard and I was really let down by this place…read more I got off work early to get there before they closed and even called ahead of time to confirm they had the vehicle I needed. They said they did. I show up, talked to the front desk and waited to talk to a rep. The old man I talked to had leather wrinkled skin with not one bit of enthusiasm or empathy for me explaining it was my first time. I saw him being short to the customer in front of me. Someone needs to get this grumpy guy out from behind the desk. Anyways, he tells me they don't have my Lexus Rx but apparently the part I needed was compatible on a Highlander. So he points me in the direction at the end of the lot to find the vehicle by myself. I knew better than to try my luck asking for someone to walk me out. I go, I look, I can't find the white Toyota he showed me a picture proving they had. I find another Highlander but it's not the same year, neither has the same part on it. I call the front desk to get a better understanding instead of walking back with all my tools to do so... they answer and put me on a 12 minute hold before I hung up the phone. I stand puzzled and soon find a lot forklift driver to help me out. Surprisingly he was very patient and helpful with my questions. That was a relief. He tells me the car I'm looking for isn't in the lot because it's new and needed to be staged. He tells me ten minutes but i waited in the location with the other highlanders thinking he would bring the new one to me in ten minutes. Well it took me 25 minutes to find him bring it in to the front of the lot. Again the caliper on the Toyota did not match the one on my Lexus and I wasn't going to risk paying for a part that is said to be compatible. What should have been a successful 1.5 hr trip turning into 3.5 hour let down. I don't like leaving reviews but because I've already wasted so much time what more is a deserving review of this place. Fix your front office! I will say this review probably won't matter because they do well from an operation standpoint by having a large lot and wide selection however I'm still going to be bitter, leave this review and try my luck with other places.

Avoid This Shop Unless You Enjoy Wasting Money and Time…read more If I could give zero stars, I would. More than two years ago, I brought my car in for a simple front brake pad and rotor replacement, and now--after THREE visits to (supposedly) replace the offending cheap brake pads they originally installed--the issue of the ongoing, excessive black brake dust covering my front wheels still hasn't been resolved. Each time, I was assured the problem was taken care of--and each time, I left with the exact same mess. At this point, I'm seriously wondering if this shop ever actually replaced the brake pads after the first time, since there's never been any evidence that they did. Rommel is full of promises but short on results. He either doesn't know what he's doing or simply doesn't care--and I'm honestly not sure which is worse. When he had the audacity to ask me to bring my car in a FOURTH TIME (seriously?), I instead asked him for a refund of the $604 I had initially paid him. He refused, claiming, "That wouldn't be fair." I'D LOVE TO KNOW WHAT'S FAIR ABOUT A 74-YEAR-OLD WOMAN HAVING TO CLEAN SOLID BLACK BRAKE DUST OFF HER FRONT WHEELS (WEEKLY!) FOR 2.5 YEARS--ALL THANKS TO THE CHEAP BRAKE PADS ROMMEL USED, WHICH HE (quite laughably) PROMISED ME WERE "BETTER THAN ORIGINAL EQUIPMENT." My recent plan was to take this unethical "businessman" (I use that term lightly) to Small Claims Court, but I realized that (Rommel being Rommel) the likelihood of him showing up was pretty much nil. And even if I won the judgment--as I surely would--I would most likely never see a dime of that money again. If you're looking for competent, honest auto service, keep driving. This place is where cars--and customer service--go to die.

've spent over $4,000 here in recent years, trusting them with my car, which has under 50,000…read moremiles. Despite all the repairs, my car is now undriveable, and I'm forced to tow it out of there. Extremely disappointed with the service and lack of results.

I rolled my Lincoln SUV into Foss Audio & Tint in Burien and the new-owner vibe hit me like…read moreunexpectedly good coffee: welcoming dude knew me by name right away, taped my window switches with bright green painter's tape to nudge me not to muck them up and didn't leave a hint of residue, the place smells like slightly rebellious quality, and somehow it feels like window-tinting meets indie record-store hospitality, weird Seattle charm intact and all.

I had Foss replaced my radio with my original radio and after it's been replaced I no longer have…read moremy CD TV. Whatever you want to call it in my backseat. I don't have any radio controls on my steering wheel. My backup camera only works when it wants to and It's been having a constant whine in the speakers after about one month. I didn't bring it back because the guy had an attitude, not the owner. He was pretty cool but the other guy if I remember right he used to work for sound Auto and that used to be not the best place to go to. So I just left it alone. I've had this issue now with everything on my car that I've listed and I will just take it somewhere else. They charged me over $500 just to put in my original radio. That was a rip-off when you lost everything that you had in there. The guy even came out and told me only after he installed it that I will no longer have any controls for the radio in the steering wheel and the Blu-ray or whatever call that TV thing in the back. Why didn't he tell me that way before he started? That is the question.

I had a bunch of service work done on my Class C motorhome, which is on a Ford E350 chassis…read more Originally there were a few communication glitches. I used the online appointment scheduler only to find out they "never really look at that". But aside from that I found them to be skillful and friendly. They gave me an estimate for quite a bit of work and they came in very close to that amount. The MH is running great. I will use them in the future fo sure.

This company, and the people who work here, are AMAZING ! I can not express this enough. I have…read morebeen going here for several years now and they always provide great service for a good price, but they always find a way to go above and beyond. Here are my two standout experiences... A while back my car said it was overheating. I stopped by a Grease Monkey and they said I needed a new part that they would have to order and gave me a deadline. I was very suspicious of this . I then went to Burien Truck Repair and they told me they would look and charge me a diagnostic fee. In the end, they didn't need a new part, it just needed to be cleaned. They did that, lumped the diagnostic fee into the repair since they actually did it and saved me $200-300. They also gave me a ride to work while I waited! Next! Biggie! Things have been rough and my plate was stacked. I was pulling into the dentist last week and I suddenly heard the most horrendous noise. I was expecting to see a pipe dragging. Very flustered, I went in and the hygienist said she heard it too. I called BTR and Christy had me hold my phone out and drive back and forth a bit. She said that sounded terrible and, while they were about to close, rush over. I pulled in, getting many WTF looks. Christy ran over with another guy saying she heard it from the back. They immediately looked at it and said it wasn't safe to drive home and said they'd be on it first thing...and AGAIN gave me a ride! I got a call around 9 and...it was a rock. I drove over a rock and it wedged itself up behind my tire. The charge? $0! Wholly moly! So basically they are the best, not just in customer service and car repair, but hi just all around standout people. I can not express this enough. I would, and do, recommend them to everyone for everything. A million thanks to the whole Burien Truck Repair team!

Kelly's auto repair best of the northwest they been great to me n my vehicles which they have done…read moreall of them right cars no problems no more

amazing love bringing my car here all the time, clean water no streaks left behind bianca and nickread more

I recently replaced 2 catalytic converters which were stolen off my Toyota Tundra & I'm very happy…read morethat I chose Do Rite for the job. Dan Wilson was extremely helpful, gave me a competitive estimate & completed the repair the next day, as promised. I would highly recommend this auto shop for their excellent customer service & value received. I plan to use them for future repairs.

Have had several repairs and the installation of a catalytic converter shield. All have gone well…read moreand I feel like I was treated fairly and given a fair price. I've never been offered any suspicious extra services that some places try and have even been told when a service wasn't needed. Also they have noticed small things while doing a repair and fixed them with no extra charge. Very happy with their work, ethics, timeliness, and prices.

I moved into white center arena just this past year and have been struggling on finding a new auto…read moreshop to goto. These guys are high quality work and they won't charge you an arm and leg for it. i highly recommend these guys for your car needs and questions.

This is one part shout out and one part cautionary tale about a recent car repair experience. On…read moreJuly 2nd my work truck had an issue with the electrical system. I tried several different part replacements on my own, but I couldn't figure out what the issue was nor do I have the proper diagnostic equipment to trace it. I admitted to myself I had reached my limit of skill and should take it into a shop. I had been to Ty's on Delridge a couple of times before for tune ups and such with no issues, so I booked an appointment online for Monday July 6th and had it towed in first thing. Ty's is now "Westside Automotive" under new ownership and the new owner assured me they would look at it and let me know what the issue was. On Tuesday afternoon I stopped by in a rental car to grab a couple of things out of my car and he said they would get around to looking at it that day and I said great and left. I didn't hear anything by Thursday and texted them for an update. They answered that they thought it was a ground issue and they would look at it some more on Friday. (You can see the texts) Anyway, kept driving by, kept seeing my car just sitting there and you can see in the texts I had to reach out on Wednesday the 15th and again on Thursday the 23rd. That day the new owner just straight called me and told me he can't do anything for me. Acted like I was bothering him and inconveniencing him. Asked him when he was planning on telling me he couldn't do anything, he said "I'm telling you now". What a great business model he has for his new local shop. Good news is I stopped by Eric's on Roxbury the next day (last Friday afternoon), they made an appointment for me to tow it in first thing on Monday- THEY HAD IT IN AT 9:30 AM AND CALLED ME AT 1:00 PM SAYING IT WAS FIXED AND READY TO GO 3 freakin' weeks renting cars so I can keep up with my work schedule and commitments because I know what an asset a good reputation is in this community and it's fixed in TWO HOURS. SHOUT OUT TO ERIC'S IMPORT AND DOMESTIC SERVICE and BEWARE THE NEWLY DUBBED "WESTSIDE AUTOMOTIVE"

This is a great auto shop that is actually honest, trustworthy and fairly priced. I take my Subi…read morehere for everything and they're always so kind. Unlike other shops, they've had every opportunity to scare me into more work or parts but they don't take advantage of you; they'll give you lowdown on whether you really need something fixed or if you're okay to hold off on it. They're also consistently timely about the work they do on your car, and about communicating with you. I've had nightmare experiences with other places, for example the dealership and Collision Care Center, so it was breath of fresh air to have people be prompt, accurate and communicative. This place is a seriously rare find!

I've used this shop for auto inspection and repair ranging from the simple to the very complex…read more The front desk is experienced, polite, helpful and thorough. The mechanics who do the work are the best. Prices are excellent, especially for the quality of work that BJA provides. Auto repair work has become very expensive - it's great to have it done well "the first time".