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    Burien Nissan

    2.5 (251 reviews)
    Closed 7:30 am - 8:00 pm
    Updated 1 month ago

    Services - Burien Nissan

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Burien Nissan Photos

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    Recommended Reviews - Burien Nissan

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    Burien Nissan Service Shop

    I scheduled a 7:30 a.m. appointment for an oil change and arrived on time. At approximately 7:35 a.m., I observed ar associate walking inside while the gate was still locked. Once I was finallv able tc enter, I waited for over an hour and a half pefore noticing that my car was parked outside in the area where vehicles ready for pickup are typically placed I approached the front desk and asked the service advisor, Rachel, how much longer it would be before I could pay and leave. She did not respond, but another employee, Mckenzie, answered on her behalf, stating that my car was ready but that the paperwork still needed to be completed, Twenty minutes later, I returned to inquire aaain. Mckenzie told me that she could not ocate me and that the dealership does not call or text customers when their vehicles are ready. I requested to speak with the service manager, but my request was refused, even though I was informed that the manager was on the premises I then entered the dealership to seek assistance, but an employee named Tony stopped me from proceeding further Eventually, a woman named Daisy Ramirez identified herself as the service manager and offered to help. Although she assisted me with completing my payment, it was clear that she lacked proper control and training over her team In total, I spent two full hours at the dealership for what should have been a simple oil change. I strongly recommend reconsidering your visit if you value your time and expect efficient, professional service.

    Me and Landon.
    Darrell M.

    Everything went very well. Landon was very pleasant and professional in every aspect on the transaction. He took the time to show me several models of vehicles as l changed my mind several times. He took my price request to the manager and upon successful negotiation I got the car I wanted at the price I wanted I suggest that you ask for Landon when you visit Burien Nissan.

    Lounge
    Erica C.

    Yup, I understand why this place has such low ratings. From purchasing a car to servicing your car. The advisors were very nice, but had very little knowledge of what to do and how to answer my basic car service questions. The service is very slow, and you will not be getting your car by the time that was promised. Add about an extra 2hrs to the time that was promised. Bring a full battery phone or something to keep you entertained. They will try to upsell you many things you clearly do not need. And for the stuff you do need, I suggest doing it on your own or go to a mechanic shop. For a key fob battery replacement, they are charging $20. And they love not telling you the price for anything nor explain anything on the bill. def understand the upsell game and call me cheap but I can easily get the battery at target for $6 - open the fob to replace the battery and still have an extra battery for next time. Positive side is the lounge was empty, and I enjoyed the coffee machine while waiting. Many options to choose from and great part is, it's free.

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    6 years ago

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    1 year ago

    Great service and really kind mechanics. Really helpful with explaining what was happening and what my options are.

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    1 year ago

    Great Service! Landon was very helpful and understood what I was looking for. Very happy with my vehicle and experience

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    3 years ago

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    2 years ago

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    2 years ago

    They did some really janky and questionable things to my battery. Less than a year later it needs replacing

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    3 years ago

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    Page 1 of 7

    Ask the Community - Burien Nissan

    Review Highlights - Burien Nissan

    I just want to start by saying Maggie Young was great help!

    Mentioned in 4 reviews

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    Autozone

    Autozone

    3.4
    (37 reviews)

    I came into AutoZone today with a car that had just been jumped. I wasn't sure what the issue…read morewas--battery, starter, alternator? But TALON H was the absolute standout of my visit. He didn't just try to sell me something; he explained that while the battery might be the issue, it could also be the starter or another problem. He laid out the risks honestly, but after listening to his expert advice, I took the chance and bought the Duralast Gold battery. TALON H walked me through the whole process step-by-step, even installing the new battery for me. He was so pleasant, professional, patient, and knew his stuff. And then--we ran full diagnostic tests with the AutoZone scanner, and EVERY single part of my system passed! Cranking volts, RPMs, charging system--all green. The car is running like a champ now. This man needs a raise and a promotion. No joke--I'd hire him to run any business I'm a part of. He's sharp, respectful, has excellent customer service skills, and knows cars inside and out. If you're at AutoZone and lucky enough to get TALON H, you're in the best hands. This was my first time at AutoZone and it won't be my last. I'll be bringing all my car business--and my friends and family--here from now on. All because of TALON H.

    Great experience today I came in asked a couple of questions. The gentleman behind the register was…read moresuper knowledgeable helped me out and even offered to replace my headlight replacement bulb!

    Auto Sport  Imports & Parts

    Auto Sport Imports & Parts

    4.6
    (21 reviews)

    I'm only leaving one star because I cant leave zero. I really loved this place until after my…read moreconversation with the front desk employee that says he's also the owner. I believe he is also the same person that had me order a completely extra set of cabin filters that I didn't need. I ordered these from him over the phone then came in to pick up my order. My vehicle has two cabin filters and there were two boxes so I trusted him when he said that was my two filters and paid (well now I know double the price). He was so concerned with his dog more then work he never verified I needed one box or two. But if your the owner you would think you would know your product. I have been busy so I didn't get around to installing them until this weekend. Which has been less then 30 days I need to add. So when I opened one of the boxes I noticed there were two cabin filters in it. Which is actually also a question I asked on the phone that day when I placed the order and he still told me there was just one per box. Mind me these are BMW cabin filters so they are not cheap. So when I called today 8/9/2025 to ask if I could return one because they sold me the wrong amount and made me over pay for something he was very none willing to help and very rude as hell about it and this is the owner. The OWNER of the company said he cant do anything about refunding my order. I just wanted a refund for the extra one THEY messed up and sold me. But some how the OWNER doesn't have the power to issue that refund because under 30 days is too long??? I really loved this place and have used them several times several times but I will no longer give them my business because of how incredibly rude and non understanding the OWNER was the same person that messed up and sold me the wrong quantity in the first place. Poor customer service and no accountability is a terrible way to run a business. Along with a terrible attitude about it. Check your stuff before you leave because the OWNER does not know what he is doing obviously and his dog is more important then taking care of his customers! The other guy who used to work there at the front desk was way better and knowledgeable then the new Hispanic OWNER quote un quote guy.

    My Audi was serviced on 6/1/22 for a power steering pump, suction pipe and belt replacement. 12…read moredays later the belt snapped and was left inoperable. After speaking with Marcus, he mentioned that due to the pandemic, it was hard on the business and he has let go of all of his mechanics since. I'm not sure if it was because they were not also qualified, but it did seem to raise some concern, due to the quality of work done on my Audi. Call after call, he gives me no indication that he is willing to help my situation. I had my car towed to a shop at my OWN expense, and had another mechanic diagnose the damages. He mentioned the following: The serpentine belt snapped and needs to be replaced, along with the tensioner, intake manifold (flap is broken). It will need a compression test and diagnosis (timing has jumped). I went out of my way to get this diagnosis from another shop, since Marcus said he was not able to. At this point I'm very frustrated and had my car towed to my house. It has been sitting in my garage, inoperable to this very day, which is over a year now. I've emailed Marcus and his website about my findings, and have heard not a single word or how to make things right. As I read some of these posts on here, which are pretty recent. I'm beyond frustrated that customers are coming to you and having work done on their cars. Not only does that imply that you have mechanics employed, but deliberately ignoring my situation. Basically, I just want a shop to do the right thing. I paid for a service, the service failed. The invoice does in fact state it covers 2 years in warranty. I hope my review helps you decide on giving this shop your business.

    Burien Nissan - autopartssupplies - Updated June 2026

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