Ivan was very professional and thorough with the job today. He came to fix a door. When he was…read moredone, he made sure everything looked good and worked well. He asked if there was anything else he could do. He took care of a couple other small items and took pictures and notes of everything he did and items needing more attention. Great attitude, good work ethic and very professional.

We had a major water emergency in our home that needed a swift response to address. The team at DKS…read morecame out the same day and began the cleanup and drying process. Tito and Erik were knowledgeable, professional and willing to answer all our questions. For prompt service and peace of mind, we recommend Disaster Kleanup Specialists.

I hope you never need to utilize a water damage company because if you do, it was a nightmare what…read moreled up to it. However, if you do Serv pro hands-down, top notch service from the moment they answer the phone to every step in between have made this nightmare a little more bearable. My home flooded and I have been in the trades for 25 plus years and I've never been on this side of the spectrum but a huge shot out to Serv pro and their entire team. Very thorough and great communication. The level of professionalism is unheard of especially nowadays in the trades their care for your personal items as they carefully individually wrapped each item with bubble packing and bagged it to ensure all of my personal items were cared for boxing everything from my 4 bedroom home and moving it out to the storage containers in my yard, the constant communication every step of the way from each department that came in and out of my home, left me speechless and in ahhhh In just how well of a ship they run! I am now at the plumbing reconstruction stage should be completed next week and Servpro will come back in and move my house back in thank you Serv pro a special shot out to the young man who came and assessed my home the first day I do not remember his name Unfortunately but he knows who he is a big thank you young man for your professionalism and walking me through it, you were the first person I met with the company, even though the gal who took my initial call, set the bar high you carried that torch as the first point of contact out in the field And the level of peace of mind that you provided was powerful to say the least, and the gal who is in charge of doing my pack out thank you for checking in every day and letting me know where we were at, and the constant reminder that I wasn't in it alone and everyone in between you guys rock Servpro keep kicking ass and leading the industry with your professionalism! Five stars is not enough to give you guys!!!!!!!

I was very impressed with the professionalism of this company. This was a deep cleaning of the…read morekitchen and subfloor areas after rodent intrusion. The company was very quick to respond and come out to our home to assess the scope of the clean-up job. Luis, the project manager, was excellent at staying in communication with me prior to the job. And Carmen arrived on time, was personable and skilled. She did an excellent job of cleaning under the cabinets and in the sub-floor areas thoroughly. I would definitely recommend this company!

I agree with all reviews below ( less then 1 star) regarding this company - horrible to say the…read moreleast - took over 1 year to get our kitchen back + all the times I had to have them return for faulty work they did - with no return calls, no follow-up - to say we'll get back to you. Needless to say the office Mgr is/was no help - not only did they ask for money upfront bc they claim no insurance payment had been made - they insisted for payment & even sent me a threatening letter with legal repercussions. AAA recommended them, however since this has occurred, they have been dropped from AAA Insurance - also checked with CSLB (Contractors licensing Board) their license is in active. Save yourself the stress - go with another contractor who has 5 star reviews and is a legal contractor.

9-4-2021 IF I COULD…read moreGIVE THIS BUSINESS NEGATIVE STARS, I WOULD!!! So a few months after waving the white flag and giving up on thinking that this inept company could ever finish our house right I get a certified letter in the mail from them. Seems their financial person April has been having trouble getting payment from the insurance companies middle man. She's trying to send me a bill for the $29,000 they are owed for their sub-standard work! The letter says I have 10 days to pay them before they send it to collections. How ridiculous is that? I called her immediately and told that I was shocked that she would have the balls to contact me after the complete disaster that was our home repair. If they haven't been paid then that is between them and the insurance company. I'm not responsible for paying them. I told her to go ahead and try to take me to court. I will happily laugh in the face of any two-bit lawyer they are desperate enough to hire. STAY FAR AWAY FROM THIS SHADY AND INEPT COMPANY!!!

Our roof leaked on a multi-tenant building and the ceiling fell in. Soria prioritized this repair,…read morecompletely dried everything to insure no mold growth, replaced insulation, Sheetrock, and had everything painted and sealed up in less than a week. Responsive. Great communication. Clean. Efficient. 100% would hire again.

Great response to our emergency cleanup situation caused by a leaking water heater. These folks…read moreare the best at what they do!

Roto-Rooter made a house call on Saturday to resolve a clogged toilet, backed up shower drain and…read moreclogged sink. They started with the clean out in my backyard that yielded no results. Charge:$592 for a fraction of an hour. Then they agarred the clean out closest to the affected toilet and cleared that and the shower basin. Charge: Another $592 for a fraction of an hour. They claimed these were separate projects and had to charge them as such, each for a minimum of an hour. They did not unclog the sink, which would have cost yet another $592. I "unclogged" the sink simply by opening the stopper. They told me they "forgot" to give me the senior discount because I did not ask for it. They practically laughed in my face when I questioned these charges.

Nestor was great! I truly appreciate the time that was spent to get the job done…read more Nestor was courteous, professional and respectful. You have a great employee that wants to get the job done right! Thanks again Nestor!

We had a great experience with Clean-Tec. We had a 4'x6' skylight break into a million pieces all…read moreover our family room. They cleaned it up so you'd never known it happened. They got up on the roof and cleaned up the edges of the skylight and sealed it so stray pieces wouldn't fall down when the frame was removed. I really appreciated that I could talk to them on the weekend and that the job got done right away.

I recently requested an estimate from Clean-tec for crawlspace cleaning and sanitizing and interior…read moremold remediation. I was impressed with their service every step of the way. Great customer service over the phone, and I was able to get an appointment right away. Devin and another inspector arrived on time, were super professional and polite, and did an extremely thorough inspection under the house. Devin told me the primary problem in the crawlspace was bacteria, not mold, which I was surprised to learn! He explained in detail the process for cleaning the space, and patiently answered all my questions. (Including later on the phone, when I had even more questions.) The interior inspection in the home was just as thorough. I would definitely recommend Clean-Tec based on their professionalism, deep knowledge, good communication skills, and integrity. These guys know what they're doing!

I had undetected water damage that seeped into some walls. By the time it was discovered, I had…read moremold and even som fungus. Zion , the owner, came out to give a free bid. Z Green Restoration gave me a reasonable price and showed up as planned. They were careful to put up a zippered plastic tent to isolate the areas and save me from contamination. It was a dirty job completed by two technicians. During the job Zion had to leave the country on a scheduled trip but was always available to me for texts snd phone calls. This is impressive. When the technicians were taking apart the bathroom, they accidentally dropped the toilet, which cracked badly. They acknowledged the accident. When the job was complete, Zion took money off the bill to cover the cost. All in all, I thought they did a great job, acted ethically, and were available for my concerns.

We had begun conversations with Zion pre-COVID and while we had decided to work with him, we didn't…read moreend up beginning the project as COVID hit and we were unsure about how safely we could go about the project. We had some water damage and mold under our kitchen sink from a leak we didn't realize was there for several weeks. We decided to go ahead with the project in July and I'm so happy we did. It's been weighing on us to get this fixed, and he and his team made the process feel very safe throughout. The major reason my husband and I selected them as a vendor was their genuine commitment to minimizing the damage to our kitchen as best they could. They set realistic expectations with us from the beginning about the potential damage we could be looking at and also recommended vendors to us who could do the subsequent repairs. They also talked to us throughout to let us know what they were going to have to demo before they went ahead and moved forward. We felt very informed and although there wasn't much of a choice for us, I appreciated the updates as they went along. He and his team stayed in communication with us throughout the project and got us on the schedule quickly. I really appreciated their ability to make us feel safe having people in our home during this time - and they even made sure that the seal for our kitchen was cat-proof to keep our furry friend safe :) Thank you Zion!

I cannot say enough good things about this SERVPRO franchise, headquartered in Castroville. Under…read morethe supervision of Luis Cortes, the team was professional, knowledgeable, prompt, caring and thorough. From the first visit by Miguel to the ongoing phone support from Megan Nobles, I felt my needs were being taken care of by professionals who care about quality. Having home damage from water is not a happy event, but this SERVPRO team made it less difficult. They showed up when they said they would, giving me advance notice. They had up-to-date, effective equipment, they were thorough in analyzing and fixing the problems, and they were efficient and speedy. Thank you, team!

We had a pipe burst under our sink and it made quite a mess! Servpro came out and did incredibly…read morethorough work towards drying out the floors and the walls. Each person that we worked with was knowledgeable and professional. We want to give a shout out to the following folks for doing such a great job and also communicating well with us: Samantha June Josh Ricardo E. Ricardo L. And of course Megan, who keeps everything in orderly! In times of disaster, Servpro is there!

We live in Carmel Valley and hired Justin and his team to do an addition and full remodel of our…read morehome including re-plumbing, rewiring, redoing the septic systems and replacing our ridge line beam, after having a terrible experience with our first contractor. Justin's team picked up the project while in the permitting phase and did a fantastic job on all aspects of the project, from pulling the permits through the final. They were always available, transparent with their bid process and exceedingly fair when unknowns came up in the project. Doing a high-end remodel is never cheap, but their pricing was fair, transparent and they worked with us to fit everything we wanted into our budget and schedule. Could not recommend them more highly!

I am a CA Licensed Realtor and would hire Hastings Construction for any of my clients. They are…read morevery professional, communicative, clean and do an excellent job.

Green Home Solutions and owner Emil Font came very highly recommended by my neighbor who had some…read moremold abatement work done by his company. I wanted to rule out mold in the crawl space under my mobile home and Emil promptly responded to my request and he and Gabriel came the next day. Besides being amazing people, they are extremely knowledgable in home construction. Gabriel crawled around under my house and emerged with photos, and ideas in response to my concerns. It was a rare opportunity to ask all my questions and receive helpful answers without worrying about being pulled into unnecessary repairs. I highly recommend Emil's Green Home Solutions.

I can not say enough great things about Green Home Solutions. When I was smelling mold in my home…read morebut couldn't visibly find it Emil and Gabriel came out to do a full assessment. After checking for moisture in our walls I was horrified when they discovered mold growing in a closet that had been hidden behind a dresser. Turns out we had moisture damage in several walls due to a leaking drain pipe under our shower causing mold growth on our Sheetrock inside the walls. Remediation began quickly and Gabriel was very thorough rooting out any potential sources of leaks and eliminating all traces of mold. What was a stressful situation was made so much easier by Emil's amazing customer care from initial assessment to recommendations for repair. I feel so relieved to have the mold issue taken care of and feel confident my home is safe again for my family. Highly recommend!