When one is grieving the loss of a beloved pet, Guardian Animal Aftercare is a well of compassion, professionalism, and support. They did everything possible to ease the process, and far exceeded my expectations.
I had suffered the loss of my Australian Cattle Dog, Shadow. He had bone cancer, and it was time to ease his suffering and help him over the Rainbow Bridge. He was such a special dog that losing him was very difficult. He was my Rin Tin Tin, Hachiko, and Lassie. He saved my son's life from a pack of attacking dogs, holding all 5 of them off. He was my constant companion, delighted at whatever we were doing. Whether it was accompanying me on a trail ride with my horse, working on the ranch, lying at my feet while I worked, agility, and even a few weeks of sheep herding just for fun, he was happy. He was so smart, that he figured out I didn't mind if the coyotes came on the ranch at night, to hunt rodents, but they were forbidden there during the day or when we were outside. He had the local coyote pack trained to know exactly where our property's border was. It was as if they'd signed a treaty. If he encountered a coyote pup off the property, he would good naturedly say hello, but if if it entered our land during the day, he would ferociously run it off. The coyotes learned where our border was, and would lie down to rest from the mad dash ten feet across the other side, while Shadow would jauntily trot back to me. There was never any fighting because the wildlife learned the rules. I never lost a single chicken to coyotes. The hens would flock around my dog if they were startled, some of them even climbing onto his back. He used to lie down on the ground so our little Chiweenies could reach him to play. If any stranger came over, he would bark like Kujo until and unless I told him to leave it. Then he would immediately relax and accept being pet. I could tell him, "Watch me" and then point wherever I wanted him to go. I could have him stay while calling for the Chiweenies to come. He was always trailing me, from the moment we met, hence his name Shadow. When my asthma bothered me, he'd comfort me and help me relax. It was literally impossible for him to run away or even roam too far away from me. His entire focus was to determine what I wanted, and then doing that. He was incredibly devoted to me.
I keenly felt the loss of this amazing dog, and didn't handle it well, at all. One would think that I would have been prepared, due to his illness, but apparently not.
Therefore I was in a very vulnerable state when I contacted Guardian. They came highly recommended by a friend of mine who hauls horses.
Cody was remarkably compassionate, professional, and had infinite patience. There was no judgement for my being a total mess. I got a call within 24 hours from a grief counselor (because it was totally obvious that I needed one.)
I was worried about the stories one hears about cremation, so Cody explained the process to me in detail. Each animal is tagged with a code to track them throughout the process. The pets cannot get mixed up. The cremation options are communal, where you don't get the ashes back, individual, or private. The crematorium has retorts that are separated by brick walls. In the individual option, pets are cremated in their own retort, several of which are going at once. The ashes you get back are your pets', and only your pets'. Cody even explained how they clean the machine that homogenizes the cremains to ensure there is no cross contamination. In a private cremation, only one cremation chamber is turned on, and the family can watch the process, if desired. Or, they can see their pet off, and then wait in a comfortable room for the ashes without viewing the cremation itself. You can get a clay cast of their paw, and ink nose and paw prints, which can be made into jewelry.
Although his explanation made intellectual sense to me, I still felt worried that there might be some mixup before the pets are tagged. Guardian kindly delayed the cremation until I could come see Shadow. Cody had him all wrapped up in a blanket, with a pretty bouquet of flowers between his paws. It gave me peace of mind, and closure.
Throughout the process, Cody was compassionate and patient. He answered all of my questions, and there was no pressure at all. As the point of contact for Guardian, he is a professional asset to the company. You can rest assured that both you and your pet will be treated with dignity, compassion, and respect. The cremains will be your pet, and the urn is lovely. read more