Sweet cars is the great to work with. Had a full car wrap and it has been great…read more Got a track car and they are great for wheel and tire fitment/install too. I usually work with Dan, but they are all great. Always satisfied and if there is anything they take care of it.

We recently bought a car from Sweetcars from out of state. Larry and the whole team were great to…read morework with and made it a smooth and easy process - from picking us up at the airport until we drove off. When we arrived the car was in great condition and ready to go, paperwork was easy and quick - excellent hospitality and customer service. Highly recommend these folks and would do business with them again in a heartbeat.

Smooth and easy car buying experience. I didn't get the car i initially wanted (it had already…read moresold), but I got something that better suits my needs. Im definitely a very satisfied customer. They even helped me get it insured quickly! If you need a new or new to you vehicle, talk to Brandy at Big City and tell her I sent ya!!!

I financed a 2018' Chevy Equinox summer 2025'. Had major issues with it 1st week! Took into their…read moremechanics shop 5×'s until issue is supposedly fixed. A few months later the diagnostic came up at the issue had resurfaced so I drove it back to them. When the mechanic checked it out the salesman came and told me the motor was blown and that there was 0 trade in for the car they were going to put me in. (If the motor was blown how did I drive it there? They decide to put me in a 2017 Nissan Maxima with a cost of $23, 000.00 had it a little over a month and having throttle body issues with it already. To shorten the story a little bit, there was no straightforward communication they did not make it right for me BUT MUCH WORSE! Instead of thinking they made it right I now have two open loans for both cars and live on a fixed income of $1,000 a month at 60 yrs old. Hopefully after they damage my credit they will find it almost impossible to finance anyone. Was my very first and last experience with a dealership!!! Big City motors is out to sell problem vehicles and do not care one bit about their customers!!! WARNING: DO NOT PURCHASE FROM THIS DEALERSHIP!!!

If buying a car usually feels like surviving a root canal, Justin completely changed my mind He…read moremade the whole process easy, low-stress, and honestly kinda fun. No pressure, no weird sales tactics, and no making me feel like I needed a finance degree to understand what was happening. He was patient, answered all my questions, and somehow managed to help us get exactly what we wanted without losing our sanity. If you're car shopping, do yourself a favor and go see Justin. 10/10 would willingly enter his dealership again. -Larry

recently bought a truck from here and the experience was fantastic from start to finish. The team…read morewas incredibly friendly, professional, and prompt with their service. The entire process, from paperwork to picking up the truck, was smooth and fast. I appreciated that they let me scan the vehicle with my own scanner without any hassle. When I noticed the tire pressure sensors needed to be replaced, they took care of it right away, no questions asked, and I was able to pick up my truck the next day. Jaime was great to work with--super helpful and made everything easy. If you're looking for a hassle-free car-buying experience with honest and accommodating staff, I highly recommend!

Bob Thomas and team were beyond fantastic at every turn. From start to the checkered flag being…read morewaived! We worked with Sammy (Son) he did a thorough 10 point inspection on our needs and wants, helping us finally pump the brakes on a used Suburban XLT with high miles and loaded to the brim - being perfect for our family of 5 who are always on the GO! After the final negotiations and agreed upon purchase amount we took the big boy home.... We sadly had some performance issues that were unfavorable for a family vehicle and our finances. Long drive short - Mike Trump (GM), Sammy (Dad), Sammy (Son) Matt (SM), listened to our circumstances and unfortunate experience with our new purchase. They jumped in and were the best backseat drivers we could have had along for the ride. We had to come out of pocket and knew it was inevitable with a used high mile vehicle but the team lessened the blow and put a ton of effort into our situation and at the same time made life long buyers and advocates for Bob Thomas...!!! A car is a car, a price is a price, salesmen come and go - BUT empathy, compassion, integrity, always shine brightly in a heavily competitive money hungry world! Can Not Thank Mike and Team Enough!

I really like Bob Thomas. I purchased a car from my dear friend's estate. He had purchased his last…read more2 vehicles at Bob Thomas. He was fastidious about quality and service, so I had no qualms purchasing his vehicle. I've had the routine service done twice. Both times, over the phone and in person I've received excellent customer care. I value that. In a world of instant coffee, they are still brewing a fresh cup!

This review is for the service department. I always get great help from Jeremy. Oil changes are…read moreless expensive at this dealership than other oil change businesses. I also had our transmission fluid changed. I just pull into the service area, check in with Jeremy and give him the key and I can relax in the seating area with free coffee. Doesn't take long at all. Some folks say oh, it must be expensive going to the dealer. I haven't found that to be the case at all. And I know it's done RIGHT.

Terrible customer service do not buy from this place. They do not stand behind their cars. They…read morewill not fix any problems.

A 5 car buying experience! No credit, Bad credit & 1st time buyers ALL welcome. 260-969-9383read more

Brandi and Kole were awesome Easy approval process they…read morehelped me get financing and the vehicle I wanted

The salesman was very good. I had to take the 2017 Buick Encore a week after purchasing this car…read moreand Grote did repair it but now the Encore won't stop sending the evap codes on this car. Replaced the evap sensor twice and the gas cap twice. I have put a 1000 dollars into it. I wish I never bought this car.

Got a pre-owned 2020 Honda CRv from Grote. a bout a week ago. In had a bad experience with this…read morecar dealership. The sale staff (don't remember his anme) that came to assisted negotiation the price. I really don't appreciate his present as well as conversation. The financial person is ok. The sale person appears to be noce because he want o sale a car. Theere are a few stuff that was promised to complete. However, aAfter I drove the car off the lot, I never heard from them. I sent email, left phone message. I have not heard from anyone from Grote. There are a few things that my friend and I found after I got the car home. I try to contact the sale person that sold the car, via phone call, email, but there is no responses. I don't feel like Grote Automotive treat me well. I have been treated well by onther car dealer. I believe this dealer needs to do better job when dealing with custommers.