Had an amazing experience this past weekend! Ordered a blueberry bagel with cream cheese. The bagel was fluffy. Perfect cream cheese ratio. The guy at the counter (Brandon I think?) was very friendly and gave me good recommendations. Will be coming back! read more

I am surprised at my self that hearing so much and loving bagels so much, haven't tried this Western Bagel that has been around for a very long time. Probably over 25 years or more.. Service by Brandon fell short, when I walked in yesterday at 1pm. He was trying very hard to take my order. I think he was a new employee or something. Still in the process of learning his job. Didn't smile, was stiff, and not pleasant at all. I ordered 2 bagels. An Onion Bagel with egg, bacon, avocado, tomato & Mozzarella cheese. The cheese was not melted, the bacon was not crispy at all and barely any bits to it. The 2nd bagel was a lox bagel with capers, chives, cream cheese, lettuce & tomato. On everything bagel. Both bagels were not toasted to my liking, was cold, lox was not fresh, and the blueberry muffin that I ordered never made it to my table. I had to go twice to ask him for my Decaf Iced Vanilla latte and the 2nd bagel(lox) was not cut in half. Place was somewhat clean, there were 2 tables that was dirty with napkins, cups from the previous customer/S, before I even walked into the shop. No music playing overhead, and parking is in the back. The shop is nice and big with inside and outside seating. The last star that I gave; is for Brandon to do his job well and I do see that he's got potential. Good luck to him! I will be back to try other bagels and other flavors. read more

See all

I used to love this store, bagels are great, the service, and especially the guy with red hair he was the best. It always felt consistent and reliable. But lately everything has changed. Every time I go in now, it's a completely new group of people. It feels like they're only hiring teenagers who clearly haven't been trained. My order has been wrong every single visit, and on top of that, I've been overcharged three different times. One morning, I walked in and there was literally a small fire happening in the back. There were about five teenagers standing around not knowing what to do. That should've been my sign, to never come back. But today was the last straw. All I ordered was a simple toasted bagel with cream cheese, and somehow that was still wrong. The "hot coffee" is never hot , just warm . I'm really disappointed because this used to be one of my favorite spots, but the inconsistency and lack of proper training has completely changed the experience. I hope MANAGEMENT steps in soon, because it's gone downhill fast. read more

Western Bagel - "TOASTED BAGEL" - Bagels Near Me - Studio City, California

Went to get a green bagel and it was hot and tasty . Fast service And ambiance is good . read more

Western Bagel - At Patrick's day special - Bagels Near Me - Studio City, California

I'm updating my 2023 review because I previously mentioned the shrinking bagel sizes.... thankfully, things have changed for the better! The bagels are now back to a normal satisfying size (even though prices have gone up a bit). I recently tried their Baily Round, and it was absolutely heavenly. The texture was perfect: chewy on the inside, slightly crisp on the outside and the everything seasoning added just the right balance of flavor. Its great to see a local spot that listens to feedback and continues to improve while keeping quality a top priorty. read more

Western Bagel - Bagels Near Me - Studio City, California

See all

As a customer of this bagel shop for over twenty-five years, I can honestly say that the bagels here are delicious, fresh and tasty. They offer numerous options for fans of bagels like myself. The whole wheat bagels with no cream cheese are my favorite of them all. Shop employees are very friendly, hard working and ready to assist the minute a customer walks through the front or side doors. Tip: if you don't want too much cream cheese on your bagels, MAKE SURE to request easy cream cheese otherwise they will go super heavy on the cream cheese. Definitely a good option if you are the area. read more

See all

This place is a joke! $5.50 for one bagel and cream cheese. Literally charges to toast a bagel! And the bagel isn't even good! Will never come here again... read more

I love western bagel. They are always consistent no matter which location I go to. The bagels are always fresh and their lox spread is perfect ratio of cream cheese and lox pieces. I always get it open face. They are always generous with the amount of spread they put on. The turkey sandwich is also delicious. The ingredients are fresh and they put a generous portion of all the condiments and turkey. read more

Western Bagel - Lox Spread toasted bagel - Bagels Near Me - Studio City, California

See all

I just ate a burned bagel at Western Bagel. I should've turned around and walked right out when I came into the store. The smell of burnt bagels hit me in the face the moment I walked in. I hadn't been to this place in a couple of years because they never seemed to be able to do anything right. They had a tendency to burn their food. They got orders wrong. I decided to give them another chance today after a couple of years off. Once again, my onion bagel was totally burnt. I thought about taking it back in, but I figured it was futile because they would only just burn it again. My egg à la bagel sandwich didn't have the cheese melted at all. At least the person who took my order was nice. One star for service with a smile. Another star for the fact that she went and checked to make sure that she did have pumpernickel and onion bagels because they were not out on display. It's too bad that this place just can't seem to get it right. It's not a good advertisement when you smell burnt bagels the second you walk in. I will try them again in another two years and see if anything has changed. read more

See all

I ordered a dozen bagels And a large tub of whipped cream cheese with Postmates. It was a way for me to thank my team at work ! When you purchase a dozen bagels, they give you a 13th for free : I had the chance to try the whole wheat one, and the everything bagels seeds one, they were so fresh and so moist, I enjoyed it tremendously! Whipped cream cheese is very tasty and light ! I highly recommend that place for bagels read more

See all

I came in today to place an order and order a slim bagel that was on the menu. When It came time to pay, the guy gave me the wrong order and gave me the wrong amount. He realized he made me the wrong order and He told me he had to make a new one since it wasn't the bagel I originally wanted but the problem was I was running late to work already and I had waited already eight minutes for the first order. I asked him if I could pay the same amount of my original order or if I can get a small discount since it was his mistake. I was running late, but the guy told me no and had to wait again. It's disappointing because he rather lose a Customer or get any sort of money for the business. I walked out empty-handed and was very disappointed with customer service will not be returning again. read more

The service has improved in the last month. Thanks! It's not as spotty as it was for a while.

I've been coming here since I was a kid! I love how festive this location gets with every holiday season. Service is always so great and I've never experienced them messing up my order. There aren't too many bagel shops in the SFV, but Western is always great in a pinch if you are looking to bring bagels to the office, or cater an event. I think their lox, produce and cream cheeses are solid. Their breakfast sandwiches are quick and hit the spot. They also have a selection of pastries and cookies available that you can take to-go as well. For some reason, my absolute favorite thing at Western Bagel is their hazelnut coffee. I could drink 25 cups of it in one sitting. It's always hot, has great flavor and free refills! This particular location has lots of great indoor and outdoor seating. Parking lot in the back makes it really easy to come and go. While Western is not my FAVORITE bagel in LA, it still hits the spot when I need to scratch the bagel itch. read more

See all

Not sure why this place only has 3/5 stars. I've gotta say it was a top 3 bagel of my life. Everything cheese bagel with extra jalapeño cream cheese. So. Damn. Good. The bagel is SO soft and they put the right amount of cream cheese. Also had a bialy egg bagel with scallion cream cheese that hit the spot as well. For me it was the first one that did it. I could have eaten 5 of those in on sitting. Absolutely will be back and stoked to find a no frills normal priced bagel read more

See all

Service was awful 8-9 people working. Who ever was on the register allowed people to walk in from the side door and cut the line to order. Waited 15 min for two bagels and it looked like employees weren't putting gloves on. This location used to be my favorite but it seems to have gone down. read more

Funny how Marjan N. Got a response from the owner regarding her issue but not a word on my incident of being ignored by two employees while being the only customer in the store. This speaks volumes to me. I was going to come in this morning to get bagels for my crew, but forget it. I'll go elsewhere. read more

Bagels are usually on par Staff is relatively friendly depending on what time and how busy they are My biggest gripe is the place looks very run down Definitely needs at minimum paint read more

Ordered breakfast bagels and "orange juice". The juice is generic sugary trash that was listed as actual orange juice. The veggies on the bagels were soggy/rotten. The bagels taste old. I don't know why anyone would order from this place with so many better/fresher bagel choices. What a disaster. read more

They need an adult manager in there- super slow kids with no system or urgency. 5 people behind counter and took 10 min to get asked what I want. Can't hear any of them all barely speak up. read more

The express line is a bit confusing, overall experience for me was 9/10. The person behind the counter was sweet, she made my morning. I've been here before and I love the quality and flavor of both their bagels and cream cheese spreads. read more

I was in the plaza after a wax appointment and was really craving bagels so I came in to try it out for the first time. I ordered my bagel sandwich and saw multiple signs saying they have a chocolate banana shake so when the lady asked me if I wanted anything else I said yes the shake to which she said no we don't have it so I said okay and moved on. She was making my sandwich and had not yet charged me. I was waiting for awhile so I looked up to see that she was making a chocolate banana shake which confused me because she said they didn't have it but was then making me the shake? Anyways I was happy because I really wanted the shake. She gets done and then proceeds to charge me the $14 it cost for the meal. I take my stuff and leave. She then chases me to the parking lot because her manager ASSUMED I did not pay for my items. So I came back in and showed my bank statement and explained to him that I did pay? I know he knows he made a mistake because he apologized and looked uncomfortable but imagine how uncomfortable that was for me. Safe to say I will never go back. I'm a manager myself and I would never assume anything unless I knew for a fact. Clearly they do have the shake that was posted in 5 different locations in the store. WOW read more

Western Bagel - Bagels Near Me - Studio City, California

The bagels here are fantastic! They have a great selection of sweet and savory, I am partial to the savory ones. The prices are fair and the quality is great. They freeze well, so pick up a dozen and thaw and toast one as needed. Highly recommended! read more

Big thank you to Natalie for the friendly service this morning. And the bagels were delicious. Nice way to start a Sunday :) read more

I just got the most amazing and delicious bagels from the western bagel in studio city. I was helped by Teresa, who was friendly and very kind. She took the time to helped me pick the most amazing selection of fresh bagels, coffee and evolution juices. Thank you for your great customer service Teresa! I will be back for more! Best regards! read more

Western Bagel - Bagels Near Me - Studio City, California

Terrible customer service, they were super rude because I was in the wrong line and yet the guy made my order incorrect; and he's a supervisor. read more

This was the greatest service I had from a store like this! These young guys really give u the best service plus the ambiance it's calm The blueberry muffin I got was great together with the coffee and breakfast bagel! This is such a great service once again Thank u!! read more

Great service great attitude was ready for pick up as agreed Nice, clean location easy to get to read more

This place is legit and makes a good bagel. NYC is the gold standard but these were solid. I enjoyed a sausage egg and cheese sandwich on an everything with cheese bagel and a Naked berry juice. Also it's dog friendly so we got to enjoy all the dogs everywhere. My only gripe is I wish there were more drink options. No Diet Coke, booo :( read more

Western Bagel - Bagels Near Me - Studio City, California

Top 5 bagel place ever. The reviews are wrong. The salmon bagel was very good. daddy would return here.

My very favorite bagel place I love all of the options.... whole wheat bagels, whoke wheat ever everything bagels, whole wheat sesame bagels. I'm a whole wheat bagel fan so I love the options. Lots of cream cheese options as well. I love the regulars that are sitting and chatting with their dogs out friend. It has such a family feel. Bagels are light but very East coast! read more

Western Bagel - My fave - Bagels Near Me - Studio City, California

See all

What a disappointment. The atmosphere is dismal. The bagels are ho-hum. We ordered sandwiches which were truly pathetic and way overpriced. I'll never go back. read more

I strongly recommend hanks or the western bagel in Burbank. The service at this one is atrocious. The bagels are good but not worth the servers not even acknowledging you, despite there being no line. Not worth the drive. There's also an Einsteins by Trader Joe's on Ventura and laurel canyon. read more

I was waiting in front of cashier and you have six employees and no one ask if I need help or place an order, after 10 minutes I ask where's the line to order and one told me I'm in a wrong line!! Please improve your customer service, this is not my first time here always order from your web site! Really bad experience!!!!!!! No recommend at all this place ! read more

Turing into my go to spot for a nice quick bfast sandwich. Prices are very reasonable for the area. $6.75 for a Sausage, Egg and Cheese on an Onion Cheese bagel. Metered street parking and lot parking in the rear. Plenty of seating and clean. Friendly staff. They have everything a bagel spot should. I'll be back. Again... read more

See all

They tried over charging us 9$ saying it was 2 sandwiches that were traditional bagel. and still skipped out on the meat for my sandwich. They also took forever to make the sandwiches. A lot of people were served before us. It was only 3 sandwiches. With everything on them. read more

Western Bagel - Cold turkey bagel sandwich. More like weak ass sandwich - Bagels Near Me - Studio City, California

Decent bagels. Coming from NY these are definitely not Anywhere close. But they're trying! They have a lot of cheese bagels, which I felt like was a sin before I moved here, but had to try their everything cheddar bagel. Like a lot of other people have said the bagels are a bit small. I mean if you make it into a sandwich or add a bunch of toppings it does still fill you up. But for the price they could be bigger. Cream cheeses are good! Overall not a bad place to go for a bagel but it's pretty much on par for other chain bagel spots like Einsteins or Dunkin'. read more

Yes, there are many locations for Western Bagel. This one is excellent and yet I rarely go there despite being six minutes away. But I ordered via Door Dash the other day - three sesame, three onion - and they arrived about twenty minutes later and were really fresh as if they'd just been made, which is, of course, as it should be. I had two with cream cheese and two with tuna and my mouth was happy. I do read with some amusement how no LA bagel can compare to a NY bagel - well, I've had both and I've never understood the praise for NY bagels as if they were the living end. I've had fine bagels in NY and fine bagels here. Funny how that works, bagel-wise. In the meantime, you can't really go wrong with Western Bagel. read more

Came here one morning with a friend wanting to try something new. We were in a carby mood where I got a lox bagel and he got an egg bagel as we both had coffee. Breakfast sandwiches hover $8-$10 with a choice of bagel. Additionally, there is coffee but his was flat and my latte was tasteless. I will be skipping in the future since it tastes like milk poured on top of coffeemaker coffee and wasn't too tasty. Service is good with plenty of parking in back. Aesthetically, there's nothing to be had as it's cafeteria style tables and chairs on tiled floor. I think if anyone needs to visit, come get the plain bagels and go. read more

See all

Terrible customer service and a rude manager at this location. We live near Studio City and stop by from time to time and it is by far the worst managed location we've been to. The Woodland Hills store is great. My wife placed an online order for pickup. We arrived and for over 20 minutes she waited while many others came in, were served, and left. Every time my wife politely asked if the order was received and for an update, the staff told her "no, your order is not ready. We make everything when you order it. You'll just have to wait." What's the point of having online ordering ahead for pick up?? It's a bagel, not a Michelin star restaurant! When I came in to ask to speak to a manager about our experience, the person I asked apparently was the "manager". I wish I got her name as she was extremely rude and did not care or attempt to apologize for her store's chaos. There was a line out the door full of people who were waiting or ignored. When I expressed my concerns she said "We're short staffed, there's nothing I can do. I can't help." That set me off more as I'm sorry that's not my problem. You're the manager and responsible for staffing. I was more upset with how my wife was treated. I always acknowledge how hard it can be when places are short staffed and try to be understanding, but that is not the response you give to a customer. The ownership of this place will hopefully get more help and offer training to their managers, but doubt that will happen. The manager I dealt with certainly needs more training and feedback on how to handle a customer. The bagels are good, but the experience is definitely not pleasant. We've decided we'll be taking our business elsewhere. When I mentioned this to the manager, she just replied with "Go ahead and go somewhere else, I can't help you" then walked away. Just another response to solidify going elsewhere. It's not worth the wait and inconvenience for a simple bagel here. read more

I was going to give this place a low review after a bad experience yesterday but I instead called the corporate office and spoke to Tim, manager of this location. Sometimes there's a lot going on under the surface that we as customers don't know about. Of course, employees should be trained to handle situations with grace.. but that's often a work in progress. If you have an issue, I recommend you calling and speaking to corporate because I believe this place is truly run by good bagel guys. And their bagels are too delicious to turn your back on. read more