It's been years since I've had Wetzel's. I used to work at a mall, many years ago, so I'd have it…read moremore often than I'd like to admit. But now in adulthood, I don't frequent the mall or its stands. However I had to return something and this was on my way out so I decided to give it a try and see if it tasted as good as I used to think it did. I won't say that I regret my decision, but I absolutely won't be buying this again, simply for the price and nutritional value. The price is outrageous for what you get. I got two dogs and a pack of cinnamon bits and it was $26. I should have gone to chipotle instead! Service was fine, the food was fine but there are just truly better options in general for me personally. My bad, not theirs.

Why people hate'n on this place, its your average mall pretzel stand. Ya know what, you know what…read moreyoure getting. Plus they have a Dogman menu... we just saw Dogman and ya know what the Supa Blue Raspberry Lemonade is pretty solid. You know them pretzel dwags and pizza pretzels are gonna be fresh n dangerous!! Suppa

Dessert at Vancouver Mall in Vancouver, Washington…read more.. My niece was interested in dessert, but the lines were so long at the boba shops. It was almost closing time and we were kinda tired and a bit grouchy... LOL! She saw Auntie Anne's... there was no line, so we went to the counter. It's a takeout only setup with shared seating areas around the mall. My niece ordered a salted pretzel and a Mango Lemonade Mixer. I ordered the same (I'm not creative). I tried to use my app so that I could get points. I didn't have any rewards to use - the cashier checked. Somehow, the system crashed or something because two staff couldn't figure it out. We ended up getting our snacks for free! Thank you! We were happy again! Hee hee!

I love auntie Anne's its pure taste yummy and I go to it a good amount here and been going here…read morefor years

I seriously love this place! Staff is always kind and willing to make a fresh pretzel when the…read moresweet almond pretzels are out!

The buttery smell of just baked pretzels lures me in and every once in awhile, I cave to this carb…read morewith no nutritional value! I'm a purist, so no fancy flavors for me, no dipping sauce required. Just a fresh, hot, soft pretzel without the added melted butter and salt. Heaven. Service is always good, never waited in line, and on Wednesdays they have a pretzel of the day for a $1. Now that's a bargain I can't pass up!

Really good pretzels! No other pretzels can compare to Auntie Anne's. Great customer service!…read moreFriendly, helpful and courteous management and staff.

I can't help but get auntie Anne's every time I come to the mall. Smells so good, tastes even…read morebetter. The sweet almond pretzel is always so fresh and buttery. Was greeted quickly. Will be back often.

Food safety handling needs to be taught to employees. After I ordered pretzel bites, my kiddos and…read moreI sat down to enjoy. It was then I realized the employee who served me was wearing gloves. The same gloves he used to hand roll the dough, touch all the appliances, cash register, handle the cash I paid with, and cards. Over the 10min of watching, he never once changed his gloves. He served easily 10 other customers all with the same gloves contaminated by the cash he handled, cards he touched and all the other things. You can't go from handling the cash register right into hand rolling dough. Change your gloves, wash your hands. On top of all that, the pretzel bites aren't that good. Last time eating there.

No food hygiene or food safety. I'm genuinely shocked by what I witnessed today 5/25 when I went to…read moreget my regular pretzels and lemonade. The employee was getting pretzel bites out of the oven when we got to the counter so we waited for him. I saw him drop about 5-7 of the pretzels on the floor. I kid you not, he then proceeded to PICK UP the pretzels from the FLOOR and put them in the large bowl with the other freshly baked pretzels. I was horrified. I just got a lemonade to not cause a scene and left. Management; please watch the surveillance video between 5:37pm-5:42pm on 5/25. I'm not sharing this to get anyone fired, but only because this is a public health issue. Please train your employees on food safety and food hygiene.

The dough was raw, I called them to tell them about it, they were rude to me and said it couldn't…read morebe like that

Dry, burnt. Told employee, who said "If one is dry and burned, then they all are. Do you want…read morewater?" What?!?!?