Staff is rude from the employees to the manager's. In the drive thru ordered my food twice and the employee did not get my order, the 3rd she asked if I was going to order, I responded that I said my order twice. The employee responded back to me, that I should not have a f**** attitude with her. I asked her to repeat herself to be sure of what I heard. She just told my total and told me to drive up for my food. When the manager came to my window we had a few exchanged words also and after that I was upset so I told I needed her cashier's name and the manager and store number. She told me that she won't give it, so I asked to please be sure I get my receipt bc I know it will be on there. I asked for the store number, she gave it and I repeated it to be sure, the manager said back to me. You don't know such and such which was the store number I was repeating. After that rude comment I asked the manager to remove herself from the side of my car. She walked away saying rude things, still. So I parked and went into the store, when I went into the store more rudeness, from another different manager. I go eat there about 1 time a week, but I will no longer. Because no one apologized until I called corporate. A shame read more

This wahataburger closes at 3am and we got here at 2:15. They wouldn't even let us go inside to use the bathroom. These people are awful.

That grilled chicken sandwhich is good less sauce on it . I love that they have spicy ketchup ! No pic i was hungry !

You know what you're getting at Whataburger, right? Not at this location. Pretend this location doesn't exist. This isn't a Whataburger; this is some kind of sham operation masquerading as a normal establishment. My husband got food poisoning here once. Today I ordered five malts. I received two. Thirty minutes later I just drove off without receiving my last three malts. At some point it's just easier to yelp about it. read more

Came to this Whataburger at 10:30pm and they are open until 3am. They wouldn't let us inside and said that their inside was closed. Very unprofessional and there was a line outside with almost 10 cars, while all of the employees were sitting at the tables inside. read more

Quite possibly the worst service I've ever experienced in my life. I am only giving two stars because the service was so bad that it became entertaining. I haven't laughed that hard in a while. Doors do not open from the inside. 24/7 my ass. They put up all chairs at 9:45 and close at 10PM. You can thank them as much as you want, but you will not get a response. But the ranch cups were big, so that was a plus. read more

This is got to be the dumbest slowest most lazy incomprehensible group of people working at a fast food restaurant in all of history. I have never been here in the past five years and seen this restaurant not struggling to keep the drive-through under control. It would be best just to drive all the way across town to another restaurant 20 miles away to get food it would actually probably be quicker. read more

I would give it half a star if possible. LaShondra has the worst attitude and my drink tastes like soap. Avoid coming here

Food is pretty tasty but the service is SO SLOW! A typical morning with 6 cars in line taking average 6 minutes per car means a 36 minute wait from order to pickup. read more

Worst Whataburger that I have ever been to.. terrible customer service, slow with getting orders, just an overall bad experience!

This location is the absolute worst Whataburger to visit. I went here for breakfast today and everything was horrible! I waited almost 20 minutes for old cold greasy food. The biscuits were hard the hash browns were limp and soggy, greasy. The sausage patty was old old. I was so disappointed with the food I trashed it and didn't bother requesting a refund. I won't ever patronize with this location again. read more

I always order on the app for curbside because this location always has a long line. tonight my order was brought out 15 minutes after the time window (said it would be ready between 8:20-8:23 and they brought it out at 8:38). This is usually always the case... 5, 10, 15 minutes after the time window. Last time I waited so long I got out of my car and went inside and it appeared no one was even working on my order because then I waited another 5 minutes. The workers seem extremely unhappy and uninterested in being there. I mean I get it, work isn't always fun but damn they seem pissed and annoyed. I'm not sure why I keep giving them a chance when I know they are unjustifiably slow, not friendly and always seem to forget something. No spicy ketchup, napkins or straw in my bag... I've officially given up on them and won't be back. If you can go to another location, I highly recommend avoiding this one at all costs. read more

I love them because everytime when BOA takes forever and they don't have public restroom for customers. Whataburger is my life saver. It is the best fast food burger for me. they open 24 hours, but i dont know how it is after 10pm read more

A1 double bacon burger please! This was my first Whataburger experience and let me tell you, Whatagoodexperience! I came here late on Friday and was greeted by the friendliest representative i've ever met at any fast food restaurant. He was uber attentive and proffesional. The food was also great, the burger was juicy and flavorful and those fries where excellent. BIG FAN! read more

I was stuck in the drive thru line for 20 minutes and still never made it to the window. Absolute worst service EVER.

Typical fast food. The service is slow and depending on when you go the food can be dry or cold. The breakfast is the best thing here. Try a taquito or biscuit. Great for a late night snack or road trip bite. read more

Maybe I hyped it up a bit, but it wasn't like what I remembered it when I ate it for the first time near San Antonio area (read my other Whataburger review). It tasted kind of ordinary, like Lot-A-Burger in Oxnard. It's still decently good. The service is always (Southern Hospitality) good! read more

There is nothing "fast" about this drive thru. I've never been to this place without waiting AT LEAST 20 mins in line. Tonight, about to hit 40 mins. Seriously feel like they should discount my meals for the gas burned just waiting to get it. Unfortunately it is the only whataburger around my house and my love is too strong. But seriously? Will it ever get better!!?? read more

I normally love Whataburger, so this review pains me. I was asked to pull up and wait for 15 minutes on my order (9 piece Chicken Bites with fries and an additional side of onion rings) and then they managed to get my order wrong bringing it out to my car. Uncharacteristically bad service. read more

AVOID LOCATION. You cannot get out of drive thru. We have been sitting here forever and no one answered on the speaker in the drive through. Literally, do not go through drive through. You will not be able to leave. read more

I lived in Texas as a kid and remember fondly my parents picking up Whataburger breakfast taquitos on weekends and always being excited by them. I haven't had Whataburger since then, a good 20 years ago. Fast forward to a few weeks ago and I finally got to try them again. They were not so good. Maybe it was my underd-eveloped children tastebuds tricking me. I tried the burger that everyone swears by. It was decent, but nothing amazing. Definitely doesn't hold a candle to Carl's Jr or In N Out. I will admit that the chicken sandwich was pretty bomb though. read more

This is a solid Whataburger. They take "clean" very seriously. I've never had any issue with the staff getting my order wrong, forgetting anything, being rude, or any other issue one might expect from fast food restaurants. The locations is perfect for us since it's on my way to work (dangerous!) and close to our house. Nice to have something that I can trust to get it right and safe on the first time, and with a smile! For breakfast, I recommend the potato and cheese taquito with the spicy ketchup. The fiancé goes for the chicken butter biscuit. He says he just wishes the chicken was a little bit bigger. Also, I'd love to have a larger serving of the side of hash browns! read more

Dated 08/21st at 1:30am...Worst Whataburger experience EVER by "Willie"...rude & ghetto beyond extemes. read more

Whataburger - Quality vs. Quantity - Burgers Near Me - Dallas, Texas

Clean indoors, amazing service. Easy to get to when driving around the Dallas area. I've also been during the late night rush and was treated in a calm and efficient manner. Overall I would recommend this location to anyone read more

Literally the worst Whataburger. I've actually left without my food because they forgot I was waiting and it had been 45 minutes. The wait is normally 20 minutes and they are extremely rude. You're better off driving to a different location. read more

Their patty melt & sweet & spicy is the best one that I've tried. My husband loved the mushroom burger! It's a must try!

Worst service I've ever received from someone who calls themselves a fast food restaurant. And my food was cold because I picked up an online order and they made it too early and made me wait in drive thru to pick it up. read more

Manager Fabian missed my food and wanted to return my ticket but decided to not give me my money back and snatched the food away from me I have never seen any Whataburger have this level of customer service it's truly ghetto and Fabian should never work at any customer service oriented job ever again. I called the police but the police doesn't involve in anything civil so that's that. I'm truly disappointed of Whataburger which seems really weird because I always receive such an amazing customer service normally from other location. read more

This is going to be a short review. I've only been to Whataburger twice (so sue me lol). This past Sunday morning I needed to pick up some sausage biscuits for the hard-working kiddos who help us set up the church on Sunday mornings. I'm on Atkins, so I couldn't eat a biscuit, but they smelled and looked amazing! Good size for the price. For myself I'd ordered bacon and eggs. I gotta say, those eggs were amaze-o! Juicy and they tasted real (sorry MckeyD's!). The bacon was good too, not too crispy, just right. Also, I ordered two waters and they gave me two medium cups of water complete with ice, a lid, and a straw, none of that flimsy plastic cup stuff. :-p read more

Rafael is the best. So appreciative of his amazing customer service. Always goes out of the way to make customers happy.

I'm from Corpus Christ (where Whataburger originated) and I have to say this is some of the slowest and worst service I received. Food is cold, have to ask for everything, and except at least a 30-45min wait for your food. I've come here several times to see if they could redeem themselves and I get the same results every time. Also, the fries are always crunchy and unsalted. read more

Worst service ever. I have been there a few times now and won't go back. The service is incredibly slow. I mean incredibly. Every single time. It's fast food. I could walk into a restaurant, sit down, order apps and a full meal and be serviced... and EAT... in the time it takes you to throw together a 'fast food' burger and fries. The first time I thought I might have just hit a bad night but after two more attempts, never again. The food quality is irrelevant once you're waiting over 30 min for a "fast food" burger. read more

Anytime I visit a fast food place my expectations are proportional to just that...fast food. Pros: Their breakfast is decent and their dining room is spacious. Cons: I usually order a basic burger with bacon but the quality is not the same. I've lived near the area for a few years and have noticed a reduction. A few months back I ordered a plain burger and the meat actually tasted rancid. I have not been back since. The drive through line, especially at night, is ridiculous. I'm not sure how other other locations are but this one is not worth visiting. -disappointed read more

After a Stars game and most all establishments are closed, and you have a member of your posse who needs food to walk straight, what a relief to find a close by Texas stand by who delivered the goods with courtesy, and expected quality you expect from a Whataburger at a late hour. Hit the spot and so grateful! read more

They confirmed my order 3 times at the drive through and still got it wrong. It's unfortunate that this is probably the closest location to downtown. I won't be returning. People.. drive the extra 5-10 mins to the next location to get your order right and faster. read more

bad service the person who took the order took it wrong did not want to give me my receipt the badly cooked food the lousy hamburger I ordered it with little mayo ketchup and mustard for the same meat over cooked and super cold cold bread and I was not given correct order they took me wrong they gave it to me worse and I speak to report and they still bother YYYY. HABLO ESPAÑOL Y SOY LATINO Y QUE OTRO LATINO TE QUIERA HACER MENOS ESO NO SE COMO LO PERMITE LA COMPAÑÍA Y ES MANAGER TAMBIÉN UN TAL JOSE read more

very disappointed - the staff was rude and very unconcerned about taking care of their customers... we waited almost 30 minutes for two burgers one order of fries and one drink - it was not until my husband asked for the manager and/or a refund we got our food... the inattentive staff was appalling - as they chit chatted and laughed with each other, customers were left waiting and irritated inside and both lines of the drive thru outside ridiculously long. you certainly should have fun at work but not at the expense of their customers... there are far too many places to get take out from in the area to tolerate such! read more

It's been a while since I last ate at this Whataburger. I was mega-pregnant and was "starving". I was shocked at the freshness of my Bacon Cheeseburger and VERY fresh out of the fryer fries. We have since moved to Washington State and Whataburger is something that makes me want to fly to Texas! The Haskell Avenue area isn't the best place to be in the Dallas area, but this one was very clean and employees where polite and understood my need to devour food quickly. :) read more

I'd assume ONE condiment with your order is free. I already paid the cashier for my food at the first window. They then asked me if I wanted ketchup. My food didn't really require ketchup as I didn't get any fries. A ranch would suffice though. So I asked for that and they said it would be 38 cents. Really? read more

Guess what? It's fast food. Just a decent greasy burger at a fast food price. I have not been to Whataburger in over a year. I saw someone walk in with a bag, here at work, and I got the itch for a hot greasy burger and fries I can dunk into some ketchup. I love the ketchup. After finishing my brunch (since I missed breakfast), I could feel nothing but disgusting. HA - mission accomplished. read more