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    Whataburger

    1.9 (196 reviews)
    InexpensiveBurgers, Fast Food
    Open Open 24 hours
    Updated a few days ago

    Order Whataburger Takeout or Delivery

    Whataburger Photos

    WHATABURGER ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Good for kids

    Recommended Reviews - Whataburger

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    Reviews With Photos

    Supposedly chili and cheese fries
    Jesus V.

    Listen, I love a Whataburger like any other Texan. Who doesn't love the tatste of their burgers, so different from any other chain? They have some great options, unlike other "special sauce" establishments who don't serve mayonnaise... I mean, what burger place doesn't have mayonnaise?!?! Y'all know who I'm talking about. I digress. Dear Whataburger on Montfort Drive. I've been willing to overlook your long lines, your cold food and the occasional items you forgot to put in my beautiful orange and white paper bag. Not to mention not getting my order right at times. But when you mess with a chili and cheese connoisseur, you have really crossed the line. I mean, what kind of chili and cheese fries are these??? I don't even want to say much because the picture says it all, but man, that chili wasn't even good at all. I have a feeling they scraped the bottom dry bits of the chili pan and tried to pass it off as chili. Shame on you Whataburger on Montfort Drive. You had me at chili and then you didn't.

    Wrongly sauced.

    I love how I got two sweet and spicy sauced items whenever I wanted I clearly wanted honey BUTTER wings with that sauce on the side, idk why the employees there can't do their job properly but that's truly disappointing. Including the sandwich being not what I wanted it's truly sadly to not be able to do a minimal job of fast as I've served in the same field.

    This is all sugar.

    I was planning on overlooking the terrible customer service until I got home and took the first sip of my sweet tea and almost swallowed a whole gulp of sugar that was sitting in the bottom of my cup, the customer service was bad soon as I got to the window. The young guy working the window must have been having a horrible day or he just needs an attitude adjustment, one of the two! I also asked for some ketchup at the speaker and had to ask again at the window which turned into me waiting 5 minutes to only receive ONE Ketchup. The service is ridiculous.

    Banana pudding milkshake  sooo good!
    Ashley N.

    I luvvvv whataburger!!! Hands down my fav burger place, great food and friendly people. I can't wait to go back to Texas to get some more!!!

    This is where this second unsuccessful attempt in making a chocolate malt served with poor to non-existent customer service.
    Jim R.

    Review has nothing to do with COVID. Use of drive through with insignificant traffic. Clearly ordered a large chocolate malt. The order taker repeated "large chocolate shake. That will be $4.10". I corrected him on the spot that I wanted a malt and not a shake. He replied, "Right, malt." After a significant delay given there was only a single car in front of me in line I was finally provided my order and receipt. The receipt said the order was for a shake and not a malt. I sampled my order and it was just a shake and was not a malt as I had ordered and confirmed. I drove back through the drive through to have my order corrected. Over the speaker I advised of the error and that I was given a shake instead of a malt. Was asked to drive around and the order would be corrected. This was at 9:05 PM. There were no other vehicles in line or at the window. It took over 8 minutes to supposedly make the malt. No apologies or word about the incorrect order. Upon leaving the queue I tasted the drink. It was another shake without any malt added. There was, however, an over abundance of chocolate syrup. It was another shake. I called to speak with the general manager and informed he had left for the day. I then asked the woman who answered my call to let me speak with the senior manager on duty. With literally a "huff" I was told to "hold on". When the manager picked up, I explained the problem. Without any acceptance of the issue. I was interrupted and told that she knew I was given a malt because she "heard" them talking about it. I told her again that I know what a Whataburger malt is supposed to taste like. I told here there was no malted flavor to the order, only excessive chocolate syrup. She completely dismissed the complaint. I let her know I would not be driving back to have it fixed a second time and would just call corporate. She replied, "fine". I'm still waiting to speak with corporate customer service. I've been waiting over 20 minutes as of this writing. Just another example of how downhill Whataburger has gone. By the number of low reviews for this location, I see I'm not the only one drawing attention to the extremely poor service. They won't have to worry about getting my order correct the next time. There will be no "next time". I will take my business one block away to Sonic. Sure, they do not offer malts, but they do offer shakes made with real ice cream instead of a synthesized approximation at a better price. Sonic on Montfort offers better food at a better price with supremely better customer service. Caveat emptor

    Very clean!

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    12 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    10 years ago

    Nicest folks at window. Consistent food. Never stop by if you're in a hurry. Slowest of "fast food" in area besides Sonic down the street.

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    10 years ago

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    15 years ago

    Good as always and now closer to home. Diet be warned. I have dubbed this area "Burger Row"! Lol Im first yay!

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    13 years ago

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    11 years ago

    Whatever they are doing to the burgers... Keep it up. I love whataburger it makes proud to be a Texan. Rock on whataburger

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    8 years ago

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    13 years ago

    Went for breakfast this morning. Rodney was an unexpected bonus - a fast food worker who likes his job and was very friendly!

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    12 years ago

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    10 years ago

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    12 years ago

    I love Whataburger, but I've had WAY better taquitos at other locations. This location needs to up their taquito game big time.

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    8 years ago

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    6 years ago

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    7 years ago

    i don't like there service at all . The wait is long , they mess the orders up and forget to give the drinks .

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    Page 5 of 5

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    Review Highlights - Whataburger

    There was a long drive through line so we came inside, Justice - this is the employee that took our order.

    Mentioned in 3 reviews

    Read more highlights

    In-N-Out Burger

    In-N-Out Burger

    3.8(234 reviews)
    0.1 mi
    $

    This INOB location seemed to be new, as both outdoor and indoor area looked very new, clean and…read moreorganized. This location had drive thru lane too. There were plenty of tables and window side seats for indoor dining. The condiment area had two soda dispensers, ketchup, utensils and teas. After researching online and learning my lessons from previous disappointing experience at INOB, I ordered the animal style double cheeseburger and animal style fries with soda. Took them about 5-6 minutes prepare the meal. Loved the way the burger was wrapped in paper. I definitely liked the taste of animal style sauce on both the burger and fries. I wish they had toasted/grilled the buns a bit. The soda from the dispenser was bleh, didn't have much fizz in the drink. Also for some reason between all Coca Cola brands (regular, diet, cherry), they had 7up instead of Sprite, it was weird for a soda geek like!!!! I don't like the crossover of Coca-cola and Pepsi universes :p. Imagine seeing Batman teaming up with Avengers, iykyk lol! The staff members in the store were very friendly. The staff that took my order at the register was patient and kind, as she explained me their types of burgers and the secret menu that had animal style items. Overall I liked the INOB a lot more here than my previous experience at a Vegas location almost a decade ago. P.S: After the meal, I concluded Shack Shake burgers are still slightly better than INOB to me.

    This place always slaps. so affordable I feel like I never have a bad meal here. I always get it…read morewith a vanilla shake, which is very good. The burger was fresh and tasted cooked order. I like the fries animal style better than regular because they're usually a little dry without the sauce. This place is always packed limited seating however we did find someone when it was time to eat. Good vibes great food highly recommend.

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    In-N-Out Burger
    In-N-Out Burger
    In-N-Out Burger - Image

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    Image

    Dave's Hot Chicken

    Dave's Hot Chicken

    3.6(236 reviews)
    1.1 miNorth Dallas
    $$

    Dave's NOT Chicken is a life changer for those that don't eat chicken. I am infinitely grateful it…read morewas brought back after being offered for the first 1/2 of 2024. This location specifically does a decent job handling orders (both dine-in and online). The cauliflower takes a bit longer, so expect to wait if you order it. The ambiance is nice - this location feels a lot more open and spacious than other ones. The tables are always clean and well-maintained. My go-to order is a cauliflower slider (Hot) with the cauliflower bites (Medium). I crave this constantly and can only hope it stays on the menu permanently this time! -1 star because one employee made a rude comment to me when I was trying to see if my online order was on the shelf (not touching anything, just looking at the receipts) and I was met with "Don't even think about it!" in a really condescending tone. We were in a rush and it was well past the completion ETA, I was just trying to see if our order was even ready. Obviously I wouldn't be touching anyone's bag. They would benefit more from a system like sweetgreen or CAVA where you can just grab your bag and go. It seems counterintuitive to have to wait in a line of people ordering just to get your online order.

    Chicken tasted like watered down coke left in a hot car for 2 days. service was quick. and there…read morewas a little girl screaming at the top of her lungs over and over and over again. i'm so disappointed the food looks SO GOOD and it tasted like hard grass the fries are good though

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    Dave's Hot Chicken
    Dave's Hot Chicken
    Dave's Hot Chicken

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    Bonchon Addison

    Bonchon Addison

    3.5(162 reviews)
    0.5 mi
    $$

    It was our first time trying Bonchon in Addison. We saw a video on Instagram about the crispy…read morechicken, so we thought we'd give it a go. We were pleasantly surprised by how crispy the chicken was; it had a really nice flavor. We also ordered a side of onion rings, which were super crunchy and delicious, and a side of sweet potato waffle fries. While the sweet potato waffle fries tasted amazing, the portion was pretty disappointing; we got about 10 fries total to share between two people. We originally wanted to order the K-Meal To-Go for 4-6 people, as we thought it was good value for money, but unfortunately, it wasn't available. They only had the large K-Box To-Go available, which costs around $90. We were told the K-Meals are not available on Fridays so they "don't lose money." If that's the case, then that's terrible marketing. Overall, the chicken and sides were great. We just think the sweet potato waffle fries portion should be larger for the price.

    I ordered the 4 wings and 2 drumsticks with seasoned fries, japchae and a Bibimbop…read more Best item was the japchae yet it was lacking as well. No flavor here, the chicken, the fries just everything. Couldn't eat the Bibimbop because the foundation of rice was undercooked and hard. $64 for that?! No way but unfortunately yes. Never again. This is not Korean fried chicken. Service was friendly. Tables were sticky but otherwise the restaurant was clean.

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    Bonchon Addison
    Bonchon Addison
    Bonchon Addison - 10 pc Wings spicy w/ Small Cucumber Salad

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    10 pc Wings spicy w/ Small Cucumber Salad

    Whataburger - burgers - Updated September 2026

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