The girl working tonight (7pm Tuesday the 17th) on the drive thru was extremely pleasant, helpful, and the food is always good. I had a big order and we had to wait a bit but I didn't mind because the customer service was great.. too bad I got home and was missing the French fries for my combo meals read more

Whataburger first-timers here. The sweet girl at the register was super helpful with all our questions. We ordered a couple Whataburgers, a Jalapeño & Cheese Whataburger, and a couple Bacon & Cheese Whataburgers. We all got the medium combos and we thought they gave us the wrong cups because they are huge! The burgers are also huge!! Mustard is the only condiment on the burgers, but they have plenty of sauces available you can add yourself. The fries were pretty good, but could use a lot more salt. The Onion Rings were perfection. read more

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Staff was outstanding! Kuddos to the manager!!!! We will come here again!!! Food was delicious!!!

This used to be my favorite location but the past 6 months it hasn't been the same. Twice they forgot to include part of my order, the drive thru can be extremely slow. The customer service isn't all that bad but it could improve. Today I ordered a spicy chicken sandwich and as I'm eating it I bite into something string which was a wilted piece of tomato and the next bite is an ugly brown piece of lettuce. I hope it improves. This location is the closest to home for me. I do love me some Whataburger. read more

Whataburger - Fast Food Near Me - Phoenix, Arizona

Good fast food! Patty Melt is filling. If you don't like a lot of onions, tell them light onions at order. Onion rings are good. And nice size order. read more

Some people like to argue which is better - Whataburger or In N Out. As for me, having tried both, the comparison is flawed. They are a different style or burgers. To me, Whataburger is best compared to the likes of Fat Burger. The style is more alike. So let's stop comparing apples to oranges and say they both have their place. As for Whataburger on it's own, my recent visit was my first time. We only have but one location in the Las Vegas area right now and I am not about to go down the Strip to try it. I happened to be passing through Phoenix on a business trip, though, and took the opportunity to dine in. I ordered a #1 with cheese and a Dr Pepper milkshake. My order was ready in about 5 minutes. The burger was good. Not a "to die for" type burger. But good. Meat, chopped lettuce, chopped onion, tomato, pickle and mustard. As I said earlier, it reminded me of Fat Burger. Which is not a bad thing. I give Fat Burger the edge, though. They make a bigger beefier burger than what I got from here at Whataburger. That is not to say I didn't enjoy my dinner. I've just had better. I had fries on the side. McDonald's thickness which is ever so slightly thicker than shoe string fries. Not a bad thing. Taste was standard. Fries are fries and all tend to taste the same when dunked in ketchup. The Dr. Pepper shake was the real reason I chose Whataburger to have on this particular evening. It's a limited edition release and was worth trying. I had a hard time picking out the Dr. Pepper in the flavor but it was definitely different than just chocolate or vanilla. It was a good shake. I chose this particular location (Bethany Home Rd.) due to the ease of access and the proximity to I-17. Service was friendly. The food was adequate. It gave me the fuel I needed to finish my evening after a long day of travel. For that I am grateful. And now I can say I have tried Whataburger. read more

Whataburger - Fast Food Near Me - Phoenix, Arizona

The restaurant was clean. The cashier was very courteous and helpful. They brought our hamburgers to us. I didn't think to take a picture of the meals. He had a fish sandwich. I had a hamburger and a Coke. The burger was much larger than I remembered them being. However, it was very good with the lettuce, tomato and pickles on it. The fish sandwich surprise us both as it was actually look like a fish fillet and he said it was very good. read more

The staff is very friendly and professional. The store is very clean. My order, "Double beef Whataburger, with bacon, cheese and jalapenos". This is the only Whataburger that has ever asked me, how many slices of bacon? 2, 3 or 4. How many slices of cheese, 1 or 2. I was asked this 3-times. I always answer, "However many you put on a bacon cheese Whataburger burger". I also had to keep repeating my order, "Double beef Whataburger, with bacon, cheese and jalapenos". No onions? "I didn't say that. I want Double beef Whataburger, with bacon, cheese and jalapenos and a small drink, that's all". Okay, you wanted fries with that, right? It kept going on until I simply gave up and left. The conversation was more repetitive than what I wrote but it was painful and forever. I'll go back but if I'm asked this again, I am going into detail about every condiment and how many I want on my burger (3-slices of tomato, 4-slices of pickles, etc.). read more

Horrible. Ridiculous. Gave them THREE CHANCES to get an order right. They failed every time. And what are you going to do after getting home with the wrong order AGAIN? Drive back and complain while the overworked manager tries to make it right behind fourteen other orders? NEVER AGAIN and you shouldn't either. read more

I've tried Whataburger a few times; I'm just not a fan. This time I tried the patty melt and fries. The patty melt was pretty good, 3/5. The fries were not enjoyable 2/5. I probably won't try again. read more

Clean, nice and professional employees, food was fresh and delicious. There were some shady addicts walking back and forth near the store. Don't leave your things in the car exposed for them to break into, lock your vehicles read more

Really nice people work here. But, the service was so slow. Our order took several minutes, then came out incomplete, then it was several more minutes until it came out correct. Floors were disgusting. Some lady (?) who sat in the bench before I did must have brushed her long black hair because there was hair all over my bench. Fortunately a gal was right there with a broom and also used sanitizing wipes. The food was good. read more

Husband and I stopped by on a Saturday around 1. Even though the dining room was busy we opted to eat in. He ordered a Whataburger with cheese and bacon. I ordered a Patty Melt. The cashier gave us our number and we selected a table. In about five minutes our food arrived. Hot and fresh. Gentleman that delivered it was pleasant and provided us with our condiments. My burger was good, but i do wish they'd offer a single patty version instead of just a double. It was hot, cheese gooey and melted with lots of grilled, caramelized onions. Bread toasted nicely. But it still a fast food burger. So why the four stars? Well, cashiers efficient, food runners pleasant, dining area clean and my food was fresh and hot. What more could I ask for? It was a easy, quick lunch. I'll give them another go around if in the area. It's one of the better fast food experiences I've had in a long time. read more

Whataburger - Patty Melt - Fast Food Near Me - Phoenix, Arizona

Bad drive thru service, takes them 20 per car in drive thru to get their order . Don't recommend to order thru drive thru

My Family and I have been going to this location for MANY years and quite often. One thing that I really liked was their Chicken Fajita Tacos which are unfortunately no longer available on the menu. Lately there have been issues with several orders and I must admit it is frustrating but they had almost always been friendly and Professional and would fix the problem without issue. I had recently had an issue with their french fries being cold , hard and seemingly stale. I had called about this problem and a Very Nice and Professional Manager named Antonio called me back and offered to replace the 2 Large Fries . So today I was out and about so I decided to stop in at the drive thru and pick up the replacement fries. Unfortunately I misunderstood that I needed the receipt which I had in my purse but somehow could not find today. The Young Lady at the window was nice enough to let me have the fries but told me " next time bring your receipt" That was fine and as she was handing me the fries she asked me "What was the problem this time ? You seem to have a problem, with your orders a lot." And I was a bit taken aback by this as she is a Very Sweet Person and Beautiful Young Lady amd I would always enjoy seeing her when I would come back as she is normally professional and kind. But I , as a customer feel as if the customer should NOT be questioned about issues with their order as it is in NO WAY my fault that the french fries in my order were cold and dehydrated basically. I had gone straight home, have no ac in my car and I do not live far from this location. Due to being made to feel like a burden I will no longer grace this location with my patronage. Thank You though to those who were kind, helpful and professional including the person today who had been in the past. read more

I was surprised. Chili is supposed to be served in a bowl not a sandwich lol. The chili and the burger went very well together it's very good. This site only allows me to do pictures. Here is the link to my video. https://youtube.com/shorts/_y9fBBs8Rgw?si=Zkiuc1cJjMXlQx0s read more

Whataburger - A large iced tea, a large French fry, and the Star of the Show a Whataburger Chili Cheese Burger. - Fast Food Near Me - Phoenix, Arizona

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First time here given we were in Phoenix on vacation. We just got off our flight from Ohio and needed some lunch. I had the Patty Melt with fries as he had the chicken sandwich. Both were very delicious. We were expecting someone to come around with the various ketchup packets for us to select from. I guess that is how they handle this! Restaurant was clean and the staff were friendly. read more

Love the burgers and I am addicted to the Banana Pudding Shakes. A little pricey but worth it.

Can't seem to get an order right. Always put mustard and veggies on my child's PLAIN burger no matter what location.

This is the best Whataburger location in the city. The employees are always friendly, the restaurant is always spotless and the food is consistently excellent. I recently visited a couple of Whataburger locations in Texas and this restaurant was head and shoulders above them. If you know Texas and Whataburger, that's saying something. Keep up the great work. read more

If you ever go to Whataburger, do yourself a favor and hope Jazz is working. She's the kind of person who instantly makes your day better--genuinely kind, attentive, and always serving with a smile. No matter how busy it is, she brings such positive energy and treats everyone like they matter. You can tell she actually cares, and that kind of service is rare these days. Jazz is the reason I'll keep coming back. Give that woman a raise! -Josh read more

Whataburger is Whataburger. It's always a solid choice and is my personal favorite when it comes to fast food burgers. But the service at this location was absolutely exceptional. Staff was friendly and helpful. TIP: Try the spice ketchup. #DukeOfEats read more

Whataburger - Double with green chilies - Fast Food Near Me - Phoenix, Arizona

I'm here about once or twice a month, it's my local place. Today was different, it was packed after a few years of quiet and everyone was laughing and chatting and having fun. I had an issue with my order (100% my fault) and it was resolved quickly and easily and I ended up hainv g good chat w/ the manager. Cops and mechanics and cashiers and a tv photog that doesn't quite understand onliine ordering all had t great meal and a fair price in a clean shop. That's getting more and more difficult. Thank you again. read more

Ordered two burgers with customizations. Order was not repeated so impossible to know the mistake until the end Asked for a bacon cheeseburger with no mustard pickles or onions Burger came with mustard, and no tomatoes Sat in the drive thru for a few minutes while trying to get their attentions while clearly ignored When we informed the employee, he snatched the burger and threw it in the trash We were given a cheeseburger in return with no bacon Trash customer service read more

Whataburger - Where is the #5 Bacon & Cheese Whataburger - Fast Food Near Me - Phoenix, Arizona

I came here on a Saturday evening back to late February to pick up a quick dinner. I placed my order on their mobile app and scheduled a pick-up time. Once I arrived, I checked with one of the employees to see if my order was ready. I was a bit early, so I had to wait for my food. In the meantime, he gave me a cup for my drink. The food was well packaged for the drive back to my hotel room. Getting out of the parking lot took a while as Bethany Home Rd was a very busy street. The food tasted great and was on par with what I've had in the past with other Whataburger restaurants. read more

Whataburger - Spicy chicken sandwich - Fast Food Near Me - Phoenix, Arizona

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I think that Whataburger should change their name. Seriously, I do!! Sure, their burgers taste fine. But I would not say that they make the best fast food burger in the business. I believe that they should change their name to Whatapattymelt!! In my humble opinion, the Whataburger chain makes the absolute BEST Patty Melts in the Universe!! Consistently, from restaurant to restaurant.....the Patty Melts are simply DELICIOUS!! 5+ Stars!!! For dessert, they make a pretty darn good Apple Pie. It is fried like how McDonald's used to make them back in the day. This particular Whataburger restaurant in Arizona was fine. Got to admit, that it was a very pleasant surprise to find them here. Wish this fast food chain would go to California soon. read more

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Always good and fresh. I wish I had one closer to me than Phoenix. I still rate this as the best quick burger I've had.

Do not order online. If they get something wrong and you ask for your money back you have to contact customer service, after you wait for 5min on the phone, a customer service agent will get on the phone with you and ask you your address, phone number, and email address. After you provide all of your information, they will tell you that someone will email you in 3 to 5 business days about your refund. This was the worse service in person and over the phone I have ever received. DO NOT ORDER ONLINE! read more

This location has nice very friendly employees but EVERY SINGLE time I come here to get a shake (which are bomb!!!) they say "Oh sorry our shake machine is down." I would buy it if it were only once or twice, but at this point I feel like it's either excuses because they don't feel like making them or the owner needs to pay attention to having equipment that actually works!!!!! This location is the closest to my home and it's still quite far so it's super disappointing to drive over here and not ever be able to get what I'm ordering!!!! Such a bummer!!!!!!! read more

The guy taking orders at the drive thru window asked the customers to repeat their orders several times. Why is he working the window if he can't listen to the order the first time? I ordered a simple #2 combo with no mustard, large sized with a root beer and it took them twenty minutes to get that done! The window guy asked me for my order three times before I got my food. I get home and opened the bag. The fries box wasn't even half full but there sure were a million ketchup packs in the bag! I guess I'm never going back to that location. read more

Swung in for a quick meal and the drive thru employee was beyond kind. We needed a moment to decide on what we wanted and he helped bundle things to save us a couple dollars while also being kind and patient. The person that handed us our food greeted us kindly and wished us a great day. Simple things, but it made it a nice experience! read more

Whataburger - Two Bacon Cheeseburgers and Fries - Fast Food Near Me - Phoenix, Arizona

Our visit was on 10/31/19 Not our normal location, but we were in that part of town so gave it a try. The staff did a great job, friendly and fast. One of the employees (Monica A.) remembered us from our regular location we visit. The store looked good tables, soda station, bathroom all clean. Decided to try their new breakfast burger. The burger tasted great, good combination of flavors. The fries were hot and just the way I like them. Manager: Jessica M. Sorry we missed you, your people are doing a great job. read more

I want to give a huge shout out to the employee Anthony! He was kind and greeted me with a warm smile. There was a mix up with my order and he made sure it was taken care of in a timely manner and made the, what could have been problematic situation, an easy transition with no problems! Thank you, Anthony! You're doing it right. Whataburger is blessed to have you! 10/10 would recommend this place. Good music. Clean. Great service! read more

If you want a screwed up order this is your place. This morning ordered a biscuits and gravy asked how many? a biscuit and gravy got home gravy was splilled all over and no sausage in the gravy. Biscuit could of doubled for a puck in the NHL. I know this doesnt matter to the public but this store used to good. STAY AWAY and the blue hair helper has no kindness in her. stay away read more

Definitely not happy, my partner wanted Whataburger and I definitely needed something not too heavy for my stomach tonight. Well he ordered a number 1 large and I ordered a large fry only for myself. I ended up getting home with the large number 1 and no large fry for myself.... Very disappointed.... Kim thanks but no thanks for my large fry on my next visit that you forgot in the first place. I'll definitely go to a different location or just a different chain. Thanks.... read more

Whataburger - Yes I paid for the additional large fry you forgot.... - Fast Food Near Me - Phoenix, Arizona

Won't be coming here again! Ordered thru drive thru and had to go inside twice! Love the burgers but hopefully I will have some better and nicer team member who can give me a proper burger that I paid for at another location. Andrea the manager on duty April 4th 6:32pm (order 559573 cashier Deanna E) was very rude and lied to my face how they don't put or have mayonnaise on their burgers! This is not my first time at this location. I always ask for no mustard with Mayo! Typically I just let these things go but she was so rude and lied to my face. I did not appreciate that. Maybe she was just having a bad day I don't know but she didn't have to take it out on me! read more

Whataburger - Fast Food Near Me - Phoenix, Arizona

I really like this location over others because they have a big dining area, even with every other table available, there's plenty of room to sit inside. Their dining area is clean and so are their bathrooms. The staff is friendly and quick to produce the orders. The food is just like any other location you would visit. But this specific location always gets my order correct the first time which is a huge win for me! The only downfall I'd I say is that it's located in an off area, so depending where you're coming from it can be a pain to enter and exit, especially during rush hours. read more

First and last time . Made me pull to the side to wait for my meal which took longer than expected. They forgot my child's fries which ruined 2 of my kids meals cuz they were gonna go halfies . Cold onion rings , the Dr.Pepper shake taste like a vanilla shake . My onion rings were cold. I called and they were unapologetic and want me to go back just for my fries . I LIVE 25 MIN AWAY and you want me to go back for JUST fries when I live that far ? And your food isn't cheap either . Like I said it was my first time here . I should have went to Chick-Fil- A . Which was my 2nd option . They would have had a better attitude too. Never again. read more

Bad customer service , manager was rude I was fun with a good attitude, she had a salty vibe . I told her I was from la and wanted to see if this place was better then In-N-Out or not and she was still with an attitude . " Steph" was the name of the manager . She was also rude to my friends and pregnant wife . Hope the food taste good ! Service was bad food (tbd) ‍ (In-N-Out you beat whataburger , in service, hands down . ) read more

Everything cooked up to good Whataburger standards. My mobile order was perfect. A+ read more