Just your average White Castle nothing special. Our order did take awhile like everyone said but it wasn't too bad. I think they just don't have enough help inside so it's not their fault it's management fault. Anywho food taste the same and service was fine. read more

Employees are rude. Waited for 30 minutes to order in the drive way. No line. Just waiting to place an order. No one infront of me just them doing nothing. Pulled up to the window to order after waiting 30 minutes in the drive thru for the employee to say she wasn't taking orders at that window. DO NOT go to this location. Nothing but a waste of time. Need younger staff here because the old lady was not moving. read more

By far the worst customer service I've encountered. I ordered 12 sliders and asked for 6 horseradish sauce & 6 catsup. They told me, i can only have 5 of each. I reminded her that we ordered 12, so, I need 6 of each. She didnt budge. There was an older lady, too that was trying to figure out how to order from their touch screen. Not one from white castle came up to her and asked if she needed help. read more

Harold and Kumar LIED!!! I went just as stoned too, could not enjoy the burgers. Chicken rings were god awful too.

This place is conveniently located on the way out of town at a gas station with a lot of pumps. It's always busy so be prepared to wait. Food is terrible. You really have to be here for nostalgia or to soak up a hangover to get any real value. This is really the only food I can think of where the freezer aisle version is accurate. I honestly can't explain why I've been here twice. Service is whatever. I'm not there to chat anybody up. I'm giving a bonus star because unlike the strip location this isn't filled with homeless tweakers read more

I pulled up to the drive thru and nobody greeted me. I had to say "hello" and the lady said "just a moment." She took almost 10 minutes to tell us that you can't order a "crave case" on the drive-thru. This is the first time I'm asked to get off the car because the drive-thru can't handle a single crave case. Horrible service if you're asking customers to walk inside to order. There were only three people working. It should be zero stars because you're inconveniencing customers daily at this location. Stay away! read more

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You don't go to White Castle because it tastes good, you go because it's the last food stop before you get to Baker lol. Food is super mid but it's inexpensive and does the trick. One piece of advice is load up on condiments to give it a little flavor. Overall it's nothing to write home about but if you need a quick power up before or after a night of drinking it's a valid solution. read more

White Castle - Dining area - Burgers Near Me - Jean, Nevada

Always a good hot meal in Jean at White Castle. It's at the chevron station with 100 pumps across from Starbucks! Had to get lunch on the way into Las Vegas and we were satisfied. There is plenty of parking and a line to wait sometimes depending on when you go, but it moved fast. I ordered some cheeseburger sliders, side of mozzarella fries, and a soda. Also, decided to try dessert got a strawberry cheesecake as well. Food is pricey, but for quality and service it all came out well, and my cravings were filled in one meal so it was worth the stop. Staff was friendly and they have a crew back there slinging sliders. read more

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I always stop at the Terrible's in Jean to gas and pee on my way home from Vegas. This time, I needed to eat, so the White Castle inside the sizable store was my choice. I got two of the Original Sliders and a fountain drink. As expected, the sliders were good, and they sustained me for the four hours plus drive home. The drill is you order and pay via a kiosk like contraption, and they text you and call your name when your order is ready. I'm not a fan of this, but it worked fine. I will say, though, I almost bounced because it took too long for my super simple order to come out. There is a pleasant enough seating area to eat at once you get your order. This is preferable to eating them in the car before hitting the road again. It's the same amount of down time anyway. This White Castle is worthy of your consideration on your way home from Vegas. read more

California native coming to Las Vegas for the weekend, and swinging by White Castle is usually a must for me. First time I tried the drive thru at this location and I waited 20 mins at the order speaker. Here comes the male employee back on with a lack of basic customer service skills. I expressed the frustration of me waiting for over 20 mins - with no update or customer service from him. He then refused to service me after waiting patiently with no issues. Does that make sense? The customer service here was horrible and I definitely will not be spending my money at any White Castle establishment again. Store manger- contact me, I would like to leave a formal complaint to you about this employee. read more

This White Castle is connected to the huge chevron gas station in Jean NV right off the 15. They have a huge drive thru which is how I got my food today. I was told there is a sitting area inside as well. The food was good if you like White Castle. What more can i say? The drive thru was quick and the worker was at the window was very polite. read more

White Castle - the front of the store - Burgers Near Me - Jean, Nevada

This is my second trip to White castles and Jean, Nevada. The first time the manager was yelling at the customers telling them they could wait very rude telling his employees don't worry about the customers. I just figured it was a bad day. Let it go. My second time I get there and the buns are stale. How do you get a white castle burger with stale buns? The whole thing is they're supposed to be steamed. I would fire the manager and get someone there. that knows what they're doing because evidently he does not know what he's doing and needs to be replaced. Save your money travel into Vegas go to Fremont Street on the strip and get you some good white Castle burgers. read more

If I could give this place a negative, it would be about -10, 15 minutes when the burgers are finished to get your food. Everything was ice cold, told the short Mexican girl if she worked for me, she'd be fired. What a waste of time and money! Don't do it folks! read more

Got stuck in the drive thru for 25 minutes waiting for the car in front of to get their small paper bag of sliders. What a waste of time. Don't come here. read more

Hope the food is better than the service. Never EVER would we be treated this way at a "corporate" store which we were rudely reminded this was NOT one. Insane. White Castle needs to remove their name from this disgrace. And the GALL to ask for a tip on the self order! WTF! read more

Pulled up to the drive thru and waited 3+ minutes for the person, nothing. I backed up and pulled forward again. In 1-2 minutes someone answered asking me to hold on. 2-3 minutes I just drove away. Pretty upset as we don't have WC in California and the closest one is 5 hours away in Nevada. Another epic fail WC, like the store on the Vegas strip. Sad so very sad. read more

the buns were soggy the meat was nasty I had to throw my food away . they wouldn't take out the onions. I will never go to White Castle again read more

Never had White Castle in my life! I did see these at the frozen section at a grocery store once, but knew it wouldn't do justice. I was fueling up at Terribles and there it was and I had to try. We ordered fries with sliders (cheese, chicken, and fish). I personally liked the cheese sliders the most. However, my fault for not asking for sauce for the the chicken and fish. That probably made the difference. Not like I would go out of my way for White Castle. If it's right there in front of me, why not? Great for those on a road looking for a quick bite. read more

White Castle - All on the dash. It barely fits! Fries with sliders (cheese, chicken, and fish). - Burgers Near Me - Jean, Nevada

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I had never tried White Castle, seen it in the grocery store. Heading back home we stopped to eat at this very well kept facility with White Castle inside. The little sliders were yummy and I decided to order the traditional slider and a chicken and fish on the side since I never ate here. All were tasty. Have I had better sliders? Absolutely, but these were good enough and freshly made. The servers were friendly and helpful with their new ordering system. Not bad of a stop for this traveler. Prices were decent too. read more

White Castle - L to R: Hamburger, fish and chicken slider. - Burgers Near Me - Jean, Nevada

I grew up on White Castle. This location is not great. The staff isn't friendly. The drive thru is never open. The food was very greasy. Half the drinks in the dispenser were out. The tables and floors were all dirty. The food came out quick at least and was hot. But... not good. $20 for 9 sliders, a small fry, and a small drink. Definitely not worth it. read more

White Castle - Cheese slider - Burgers Near Me - Jean, Nevada

Ordered one combo #1 and one #4. Got 2 #4's. When I went to let them know had to wait 10 minutes for the manager. Then he asked for the whole #4 back. Our group already started eating. Then he said he needs to charge me for a whole combo. Bad customer service. Simple solution should just have 2 single sliders. Their screw up and didn't want to make it right. Asked for the employee's name and the manager told us to "get the f*** out of here". Worst customer service we ever received in our lives. Everyone there needs to get fired! Oder from the kiosk!! Absolute morons! Also very dirty!! read more

Passing by and saw White Castle and said why not it was good nothing out of this world def had to order a lot of em to get full I felt it was a bit pricey it adds up for sure they were good the service was kinda fast would I try again prob not. read more

Husband LOVES White Castle. So whenever we are in the vicinity of one, we stop. He got 4 sliders with no pickles (hates pickles) and a small drink. Only $8.83! A little more expensive than expected, but this is Vegas, they are not in Florida, and he loves sliders. And they were fresh and good. He especially liked the last one - lots of onions. By the way, you can buy White Castle merchandise here. read more

White Castle - Very nice cashier - Burgers Near Me - Jean, Nevada

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We stopped at Terrible's for gas and restroom, so White Castle was a convenient lunch spot before we continued our commute to Las Vegas. My boyfriend ordered the #2 Cheese Slider Combo ($10.99), consisting of 4 sliders, regular fries, and regular soda, while I ordered two sides--Loaded Fries ($3.99) and 6-piece Chicken Rings ($3.99). The best way to summarize everything was that it tasted like cafeteria food, which I did not mind, but $20 for this quality was too big of a discrepancy to ignore. If everything was priced to the way it tasted, I would give this a higher rating. read more

Food is good but the service is slow. We went through the drive-thru on the way to Vegas. As everyone says, you're going to wait about 20 minutes. It might be faster to go inside to get the food. But the food is pretty good. Kids didn't like it as much as McDonalds, but it's decent for fast food. I actually liked the onion ships better than the fries and burgers, so I recommend an order of the onion chips if you go. The place is easy to find right off the 15, which is a plus. read more

Closes at 4pm. Staff move ever so slowly, expect to wait no less than 30 mins for some sliders if your lucky. Staff are totally fine, but unfortunately and disappointingly, they do not work with any sense of care or urgency for everyone else's time. Got here at 1:05pm and finally placed our order at 1:51. We were about to order but the cashier said he is holding the line so they can catch up on orders. He promptly walked out for a 15 min break it seems even though about 20 people where in line waiting like we are waiting for a rollercoaster. read more

White Castle - No cashier because said the orders are backed up. - Burgers Near Me - Jean, Nevada

This franchise could give a masterclass in inefficiency. Inside of a roadside attraction outside of Las Vegas they should expect to be busy. The drive-thru is closed, and with exactly 4 people sitting with food and eating they had a line of well over 20 people when they announced they were stopping taking of orders for 10 minutes while their kitchen staff (of 8 people) catches up. I will also mention this was at 12:45PM so they should have expected a lunch rush. I love White Castle but this particular restaurant needs some serious help. read more

White Castle - Long lines - Burgers Near Me - Jean, Nevada

Always enjoy stopping for a sack on the way to Vegas. Reminds me of White Castle after going out all night in Brooklyn

Food is always good. Service is great and ambience is touristy. This is the usual spot to drop by from a long trip to and from Las Vegas... read more

White Castle - Burgers Near Me - Jean, Nevada

Filthy!!! The place needs more employees. Soda machine broke. Garbage full to capacity.

Not sure why this location has low star rating? The staff was friendly and answered my questions (I have never had their burgers, not even the frozen ones) I wanted to try them fresh and was worried they might not be open but they are located in the Terribles Chevron and I was happy to see them open and we ordered a sac of 10, five with jalapeño cheese and 5 original. The little burgers were hot and fresh. They have a nice dining area but we took em to go. Wasn't busy at all I think we were in there sometime around 10am the Terribles is pretty cool with things to look at before and after you get your slider burgers! read more

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Came here on 10/7/21 and they were open!! Ed was my server and he was polite, quick and efficient!! My sliders were served hot and fresh very quickly. The restaurant was clean and comfortable. Glad I gave it another try. read more

White Castle - Always closed... - Burgers Near Me - Jean, Nevada

HORRIBLE SERVICE. NEVER EVER COMING HERE AGAIN. Argued about the touch screen and tried to belittle me. He was a short Asian man wearing an orange shirt and a black apron, working 7/31 around 1pm. I would like to speak with the manager about this employee, he needs serious training. read more

Made 2 pit stops here driving through Nevada. Tables are not clean, service is slow and no extra napkins or condiments are available- you have to request them. Workers are checked out. All the White Castles I've been to in MN are way better. read more

Awful. Awful. Awful. This was the worst 28 min drive thru experience of my life. Sad. Not to mention the burgers were lukewarm warm to cold, and just a poor representation of the White Castle slider. It wasn't until I wasn't until I was locked in to the drive thru and started looking the reviews that I had instantly regretted my decision to stop here on the way home from California. I was only 3rd back from the window. Do you know what it feels like to be 3 cars back and wait 28 mins? Torture. Why is this location here if it can't maintain? Longest wait. Poor quality food. read more

I can describe the food at White Castle with one word.. Disgusting! This was my first time at the appropriately named truck stop, TERRIBLE'S where this White Castle is located. I ordered one slider, some onion strings and a small shrimp. All of it was Terrible. This food is not made for human consumption. On the other hand, my dog said it was ok. Service was good tho. They deserve the star. read more

Finally, my first time trying White Castle on my way back from Vegas. I ordered 2 mini cheese sliders, 2 mini fish filet and onion chips. Kind of a long wait inside. I wasn't aware they had a drive thru, Oh well. The mini sliders were good, nothing spectacular. They taste similar to McDonald's. But the Fish filet...oh yeah that's were it's at. Those were really good. Definitely satisfied my craving. Wish I ordered more. The onion chips were also tasty but later gave me slight indigestion. I can taste the grease they were fried in. Overall I would definitely order the mini fish filets, with cheese, add tartar sauce and pickles again. Until my next road trip. I'll miss you White Castle. read more

White Castle - First time at White Castle trying their mini slider. - Burgers Near Me - Jean, Nevada

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Going back to Cali and the huge billboard caught my eye. Located to the right once you exit in the Terribles Roadhouse stop in their mini food court. Their specialty are their mini square cheeseburgers, vegan options and chicken burgers steamed and topped with chopped onions, pickles, mustard and choice of cheese. The two of us ordered a 10 pack to share as we made the drive home. We devoured 6 and saved the final 4 for later. There is nothing special about this burgers other than they are actually really comforting. They are piping hot, not very filling and make a perfect snack. I can't speak for the fries or sides. The self serve soda machine has anything and everything related to Coke. Hours are funky. I think they close at 3pm. The drive thru does not exist so ignore the signs. Service was fast. Only a handful of people were in line and my burgers were served within 5 minutes. The shop itself is really cool. Lots of fun stuff, unique snacks/drinks, random food, clean bathrooms. It's a win win for all. White Castle burgers are exactly what you get from the freezer except the ones here are fresh. It's worth a taste if your passing by. read more

Long wait older lady was rude as hell. Please, the owner of this location train your employees in customer service it's absolutely horrible. 37 min in a drive Thu with less then 8 cars is wild. DO BETTER read more

So this is my first time eating a White Castle burger. Only heard of it because of the movie Harold and kumar YEARS AGO. Omg these are the worst tasting burgers in the world!!!! Disgusting lol the meat tastes like spam and the bread is soggy. The flavor is terrible. No wonder it's cheap in price. NEVER again will I eat here. Honestly I don't know how they been in business this long. read more