Wickstrom gets 5 stars! After several less than desirable experiences at other Chicagoland Ford dealerships, the staff at Wickstrom was a breath of fresh air. Nathan N. was cheerful, honest and relatable. We were able to finalize a deal electronically and there were no surprises when I arrived to sign the paperwork. I financed through Ford and again, the process was seamless. Ryan D. was organized and I was and informative. One of the best car buying experiences I've encountered and we will be back for our Ford/Lincoln needs. Thank you! read more

Michael Kajdanowski was very helpful when I went in to test drive vehicles - he was very knowledgeable about all the vehicles we drove and was very patient with all my questions, inquiries, and concerns. I ended up buying a Lincoln Corsair through him/Wickstrom and I am VERY happy with my purchase. Thanks to Wickstrom for working with us and helping us find the perfect fit! read more

I can't say enough good about this dealership. The sales people are always customer-centric and knowledgeable about their vehicles. I have worked with many people there over the years and they each truly take the hassle out of buying a car. I have bought many cars there over the years and recommend them to all of my clients and friends. The prices are fair, the service is great and this family-owned business makes clients feel special. read more

Just bought another auto from Wickstrom Ford. Over the years I have purchased several cars from the dealership and have always found them to be honest, fair, and responsive. I worked with Jared Nelson who was very knowledgeable and courteous. I highly recommend anyone interested in Ford, Lincoln or Jeep to give him a call. You wont be disappointed. Mark Condon read more

Lincoln dealership is impressive as brand new, all business processes/cars contained under one roof with SMART TV contracting/other visuals to quickly move through the process. More importantly, Mike Kajdanowski was completely professional, easy to work with, knew the cars inside/out, and beyond helpful in negotiating a fair price and contract terms. Big assist on this also with his manager Kelsey....that woman knows her stuff and wants to work with a client to get you in a car. Good job Wickstrom team! read more

Great experience purchasing my new Ford Explorer from Wickstrom Ford in Barrington go see salesman Nathan Noffs for great service and a great deal read more

Alex Lopez was truly a pleasure to chat with. Although I was just in to look around he was very knowledgeable with the product and was happy to answer my questions even when he knew I was not in the market to buy. read more

We recently purchased two vehicles from Wickstrom Ford Lincoln and the experience could not have been better! From start to finish, the team lead by Josh Reed were professional, kind, and very attentive. After searching several different dealerships, we found Wickstrom to be the most competitive while having several more services available during and after purchase. I would highly recommend Wickstrom Ford Lincoln to anyone in the market for a vehicle. read more

We had a great experience with WICKSTROM Ford. We worked with Michael Kajdanowski. He was friendly, very responsive, and knowledgeable of the vehicle we were buying. He made the whole buying experience very pleasant. Thanks for your help! read more

I tried to buy a 2022 F150 truck for the MSRP and they wanted to charge thousands above it. Found the same truck at Riverview Ford in Oswego and brought it for MSRP. MSRP from Ford is there for a reason. Just because Wickstrom is in Barrington, they should not try and take advantage of it! read more

My salesperson Michael K was fantastic start to finish. He made the process very easy and quick. He is very knowledgeable and extremely helpful. Kelsey V in finance was also great. She made it very easy through the purchase process read more

I just purchased my third car from Wickstrom. The salesman, AJ, was easy to deal with and has been patient with my questions as I learn the new vehicle. Additionally, the service department is wonderful. They are accommodating, efficient, and reliable. This is the type of business I like to support. read more

I took my F150 into the service department for an oil change and tire rotation. Second service on my new truck. They called and recommended a regular air filter and the cabin air filter; I told them to go ahead and replace it. To make a long story short, they broke a simulated wood grain cover above the glove box, then glued the piece back on so I would not notice. Being on the passenger side, I did not notice the damage for several weeks until I was in the passenger seat. I called the service manager, and they told me, "we would never do anything like this." I told them the piece that was damaged was removed by their service department and no one else. After several text messages with the service manager, he agreed to order the new part for me. Several weeks had passed, and still nothing. I called, and he said he would contact me as soon as the part arrived. Well, 6 months later and nothing. My son also had an issue with the service department with a lost wheel key. They told him it was missing, and when he told them they did the last service, they said no tire rotation was done on the last visit. Well, we paid for a tire rotation (The Works oil change). So either you are lying now, or you cheated us on our last visit. Just do not trust the service department. read more

Wickstrom Ford - Bottom trim removed to get a better view - Car Dealers Near Me - Barrington, Illinois

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I recently purchased a vehicle from Nick G. at Wickstrom Ford Lincoln. It was by far the best car buying experience I have ever had! Nick was responsive, professional, kind and all around a great person to work with. I will definitely return to Wickstrom Ford Lincoln for future purchases. I highly recommend Nick G. and Wickstrom Ford Lincoln! read more

What more can one say besides 'WOW!' This is a truly an amazing dealership. From my initial contact, through the entire car buying experience, Wickstrom Ford is where it is at. I worked with Michelle Goss to find an Ford F-250 Super Duty Platinum Edition as my daily driver. Yes, I love Mother Earth but I love a big ol' diesel even more. It took about 1 hour and Michelle found the exact model and extras I was looking for. Only problem, it was over 500 miles away. Well, when you work with Wickstrom Ford those problems become solutions and to my surprise the vehicle was delivered within 24 hours. Now on to the most important thing to take from this review...SERVICE. I purchased my truck back in July of 2017 but decided to wait to review. I have purchased from other dealers in the past and have always found that once you spend the big bucks you are treated like a small fry. Not at Wickstrom. I put about 30,000 miles per year on my vehicles for work and service is the most important aspect in buying any vehicle. Since purchase I have put about 15,000 miles on my truck so far and have been in multiple times for scheduled service. From the wonderful service staff greeting me in the morning to the delicious Seattles Best coffee they serve, getting an oil change/ service is actually pleasant. I cannot say enough good things about Colin Wickstrom, Michelle Goss and the entire Wickstrom Family. They are an A+ operation through and through and have a loyal customer for life. read more

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It was a great experience from start to finish. Michael Kajdanowski was amazing to work with and made the entire process so easy.

I worked with Wickstrom for nearly a year and half on my Ford Bronco reservation, order, and subsequent purchase. I've heard horror stories about other dealers, but the folks at Wickstrom were nothing but professional. They were great to work with. Thanks Rae & team! read more

We purchased a Used Porsche from Wickstrom Auto. Our salesman AJ did a great job presenting the car and wrapping up the deal. It's the second car we have purchased from AJ and the 6th car we have purchased from Wickstrom. Great Dealership and employees. read more

Above & Beyond, Have been customers of Wickstrom for over 20 years, and their excellent customer service and sales has kept our loyalty. Today I leased a 2022 Jeep Grand Cherokee and couldn't be more thrilled. Manny, our sales person (referred to us by several friends ) was outstanding , clear , honest, took the time to explain the options we were looking at. David & Jared made our trade in and transition effortless. I appreciated the customer service and positive attitude. The service department at Wickstrom has always been exceptional and I would trust our cars to no one else. read more

Wickstrom Ford - Love the redesigned grill of the new 2022 Jeep Cherokee - Car Dealers Near Me - Barrington, Illinois

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I just purchased a new F150 last week. My experience with Wickstrom and specifically with Michael K was very positive. This vehicle was ordered about two months ago and throughout the ordering and waiting process Michael K was incredibly knowledgeable, professional, and overall great to deal with. Michael is a car enthusiast and is very knowledgeable regarding mechanical and technical aspects of the ford lineup as well as overall auto knowledge. Throughout the process he kept me up to date via text messaging and occasionally a phone call regarding any questions I had. On delivery day, the actual sale was as easy as could be. All the paperwork was set up electronically so when I stopped in it was just a matter of signing on a tablet. The whole sale was completed in probably less than 15 minutes. After that, Michael took over an hour sitting with me in my new truck and thoroughly going over all the systems (there are a lot with all the trailer tow tech systems, nav, bluetooth, lane assist etc...) and any questions I had. Overall, I couldn't be any happier from start to finish and I would definitely recommend asking for Michael to work with. The only critique I have is that the dealership itself in my opinion could use a little updating aesthetically inside and out, a nicer customer lounge and amenities, to reflect a more upscale image. Just my opinion but it doesn't change the overall product and service I received. Thank you Michael K and Wickstrom Ford read more

Smoothest experience I have ever had buying a car!!! Just flawless!!! Kind, professional knowledgeable staff. Highly recommend!!!

Had a great experience here. I worked with Michael Kajdanowski. He was friendly, incredibly responsive, and knowledgeable. Thanks for your help! read more

Manny and the team at Wickstrom were easy to work with, answered every question we had, got multiple cars for us to look at and had them ready and waiting for us and overall provided a great car buying experience. read more

Very happy with the knowledge and professionalism at this dealership. The Manager, Mark Karm communicated every detail of work performed and is very knowledgeable and the service was excellent...I will always take my business here...very commendable! read more

Michael Kajdanowski was an amazing help while looking to buy a new car. He is very prompt in answering questions even outside of business hours! read more

We bought a used Cadillac Escalade from Nathan. He was great to work with. He was quick to answer all of our questions over text and made himself available to us around our schedule. We told him what we wanted and he delivered. He took the time to go over the vehicle and made the whole process quick and easy. I highly recommend seeing Nathan and the Wickstrom team for your next vehicle purchase! read more

We had a great experience buying our new Lincoln Navigator Black Label! With this stay at home order they brought us the car to test drive and when we decided to go ahead with the purchase they did the same! The dropped it off! Thank you all so much! read more

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I purchased a Ford Bronco Sport from Wickstrom in Barrington. The overall experience was great! Eric Jensen was the salesman. He was very knowledgeable and was able to make this purchase stress free. I would highly recommend a vehicle from Wickstrom. read more

I drove an hour to go see a car that was advertised to have 8,100 miles on it. The ad for it (see below) brags that it has very low mileage. Instead, when I got there, the car had 81,000+ miles on it! This false advertising was also hyped on line on their promo video for selling the car. It was a huge waste of time, tolls, and gas. **HEATED SEATS**,​ **LEATHER**,​ **KEYLESS ENTRY**,​ **BLUETOOTH**,​ **FORD SYNC**,​ **NAVIGATION/GPS**,​ ABS brakes,​ Dual-Zone Electronic Temperature Control (DEATC),​ Heated Exterior Mirrors,​ Speed control. 2014 Ford Focus SE FWD 5-Speed Manual 2.0L 4-Cylinder DGI DOHC Recent Arrival! Odometer is 46831 miles below market average! read more

I recently purchased a new vehicle here. Rae, my salesperson, was very knowledgeable and professional. I was offered all the optional items (extended warranty, etc) but without the usual sales pressure. I traded in my old vehicle and accidentally left some valuables in it. She fortunately set them aside for me so I could pick them up later in the week. read more

I had a wonderful experience with leasing my 2022 Ford Explorer from Wickstrom. This is our second time leasing with them and we will continue! The process was stress free and pleasant. Rae was very thorough and knowledgeable. She was able to find me a vehicle that suited my needs. We will definitely be back! read more

We relocated out of Barrington 3 years ago. I can't say enough how we miss our reliable, honest, customer service oriented dealerships. It was a pleasure doing business with them. I cannot recommend them enough. read more

This dealership does not offer FORDPASS rewards for $$$ spent. My vehicle was serviced on 11/6/20 with no points awarded yet. I've called the dealership. I've complained to corporate. All I've gotten is a CASE ID # - NO POINTS AWARDED. Come on FORD, Come on Wickstrom, make it happen. Wickstrom Invoice #780184 read more

Alex went out of his way to insure every detail was covered with the purchase of our truck. He was informative, knowledgeable and provided regular updates while our vehicle was in production. The customer service was excellent in every regard! read more

Vincent at the car wash is the awesomenest! The other girl attendant that works there is nasty and not friendly. Wickstrom Ford is the best Ford dealer in the universe. Give Vincent a raise, he made my Saturday great! read more

I work with this group exclusively for auto needs. Ryan is always great to work with and Rae was awesome this time as well. I traded a car in and picked up a lease in 45m, top notch. read more

I've had great experiences servicing my 2014 Jeep SRT at Wickstrom Jeep. I recently traded the Jeep in for a 2023 Ford Expedition Timberline at Wickstrom Ford Lincoln and couldn't be more pleased with the vehicle and purchase experience! Michael Kajdanowski was/is very responsive and extremely knowledgeable with all the vehicles I was considering. Michael took the time to thoroughly explain all the features and, when purchased, he went over the new vehicle in great detail. Their business manager, Kelsy Roehrich, was personable and responsive when dealing with the purchase contract, extended warranty (Ford 7-year BtoB, 150K miles), and financing. Don't hesitate to purchase from Wickstrom and Michael! read more

I was very happy with wickstrom Ford. They are very professional and explained things well. Very happy with the salesman AJ Soderholm. Was very helpful through the whole process. read more

"Danny S was the most helpful person here at Wickstrom Ford, I walked in and he was the first one there that had helped me. I came in not knowing what car I wanted, or anything about them. He helped show me around the lot and narrow down my choices according to what features I want my car to have. He was very informative, and knew the answer to every question I had. Great experience!" read more

Love, love, love my new (previously loved) Grand Cherokee! Had the best experience at Wickstrom with Michael. We bugged the poor guy for a year and he was always kind, patient and helpful. read more