(Review based on the bird department)…read more This place was absolutely FANTASTIC! I'm not a bird owner, just a person who likes to hang out with feathered friends every once in a while. The staff for the bird section was absolutely wonderful and answered all the questions we had. It's very important to consider that THESE ARE LIVING BEINGS. Treat them with respect, handle with care, etc. If you choose to handle the birds, there IS a possibility of you getting bit, clawed, pooped on, etc. and it's NOT anywhere close to zero. I advise being especially careful with the macaws, who bite HARD. They have very strong beaks, muscles, and claws that can easily punch holes in skin and scratch. Even the smaller birds are quite nippy, but aren't as likely to break skin (though they certainly do sometimes). Most of the nipping and biting can be attributed to affection, but is just as likely to cause infection (a fun play on words, but still true!). If you don't know how to handle birds, do not go in expecting to come out a professional, or go in with the expectation of all of the birds immediately loving you. These birds see upwards of hundreds of people a day and likely have no idea what to expect from you. I recommend talking with the employees, who I can't guarantee are all as nice as the people we talked to, but likely know the birds at least a little bit, and can help children and people wanting to interact in a safer way than just involving without caution.

I should have listened to the reviews and looked for another store…read more I have been looking for a parrot to bring into the family for a while. I've done plenty of research online, but this was my first time going to look at birds in person. Seeing this was a family run business, I decided to bring my business here rather than a big box store. Big mistake. Almost everyone working seemed to be stuck up teenagers and young adults. My family was in the store for about 30 min and not a single employee offered any assistance. Not even a simple hello. The bird section was absolute chaos. There's TONS of birds jammed into a small corner of the store which seems to be, by far, their most popular animal. The aisles are cramped and it's hard to hear anything with all the birds chirping away. There were 2 employees feeding/ tending to birds. They were pretty much ignoring everyone. I tried to ask a few questions about different species, yet I felt like an annoyance to them.. then I simply got told, if you're new to birds, just get a cockatiel. The guy wouldn't really give any information on any of the other species. I'm trying to make sure I have everything I need in my home before buying a bird, but it seems like they'd rather you just pay $$ now and quit bothering them. There's a bunch of signs up saying NO PICTURES everywhere. It felt like a prison with the wide variety of threatening signs all over the place. I did notice the cages seemed very over priced. An A&E cage I saw on Chewy for $300 was marked up to like $700 in there. The cockatiels were a couple hundred dollars more than Pet Smart. I wanted to avoid going to somewhere like Pet Smart or Petco to get a pet bird, but after this experience, I'll just take my business there. At least they have employees that seem like they care about helping customers. It's a shame to see a local business that can't provide better service than corporate big box stores. If it wasn't for your exorbitant prices, I suspect you'd be out of business by now.

I popped in after an eye appointment thinking this would be just another pet store…read more Boy I'm glad I was wrong! This place was amazing! The staff were sooo friendly and fun, they answered all the questions I've had, and the seed I bought is amazing! I will be going everytime I need feed, plus their feeders are beautiful!

Happy vibes here!…read more This is absolutely the place to go if you loving caring for your feathered (even furry squirrel) friends. Or if you prefer to keep the squirrels at bay and cater to the birds, they've got solutions for that too! I've been patronizing this store for many years and renew my $25 membership yearly. The membership is a great option if you shop regularly as it provides a discount every time you shop. With the amount I spend annually on bird food, it pays for itself in dividends. The staff is incredibly welcoming, and have fielded my questions about dealing with annoying starlings and black birds and what to offer my songbirds with the changing seasons. I also love that they stock thoughtful gifts like jewelry, cards, books, garden flags, bird baths and other decor. At the holidays, they have packages for anyone interested in starting a new birding hobby with tips and tricks. And once (or maybe twice) a year, they offer a feeder trade in event to get new, discounted feeders. Most of my dollars here are spent on the food, which is high quality (so don't expect to pay what you would for a bag of filler at Lowe's or Home Depot). That also means the birds don't throw most of it on the ground looking for the "good stuff." A 20# bag lasts me quite a long time in an air-tight container. I also enjoy picking out a couple of ornaments each year from their ever-changing selection. What's most valuable to me about WBU is that they have allowed me to spend more time outside in our backyard with my daughter, who at under 2 years, can already identify a cardinal, Carolina bluebird, finch, titmouse, chickadee, wren, sparrow and, yes, even a dreaded starling! The staff knows their stuff and they clearly love what they do!

Great prices for second hand pet supplies. Wide variety of items that is always being updated…read more This is a great store if you have a large puppy that seems to grow out of everything overnight. Large variety of pet clothes too. Excellent prices. Friendly service.

I love thrift shops, and I stumbled across this place completely by accident. I was looking for a…read moreplace to take our dog after the park very quickly, saw this on my search results! Since, as I said, love thrift stores, I couldn't believe such a thing existed. So off we went. Well, when we got sent by Google Maps to the location and we arrived, we were next to a pet crematorium, not a thrift store! Our dog is 10, so I kept apologizing profusely to her! Looool. We pulled in to a tiny lot and there it was. It's a very tiny shop, decent of cheap outfits, beds, collars, leashes, toys. I ended up getting a gorgeous collar for our girl, and for only $6 it was a steal! Next time I'll try to take photos inside, but I included Sam with her collar!

This is the first pet store where I've seen two turtoises roaming freely. They have a ton of fresh…read morewater fish, especially cichlids, turtles, birds. The talking parrot was fun to mess around and conversation with. There is a lot going on at this pet store. Everything is alive and meant for people who have a fish hobby or looking to explore their reptile section. The smell of pets in the air is bearable consider they carry many little animals like guinea pig, hamsters, snakes and lizards. But perhaps their carpet can get some shampooing. But I get it, they have free roaming turtoises on the loose, leaving gifts for the pet store associates to clean without a doubt. They have the a lot of fresh water fish selections, I'd advise people looking for salt water, swimming friends ...to go else where.

I typically go to PetSmart or Pet Supplies Plus to get crickets for my two crested geckos, but they…read moredidn't have the appropriate size there so I decided to go to Simply Pets for the first time. HUGE MISTAKE! Within days of purchasing crickets from this place, both of my crested geckos are dead. They lived in separate terrariums next to each other, and were very different ages (9 y/o and around 1 y/o). All conditions were EXACTLY the same besides where I purchased the crickets from, and within 3-4 days, both of my healthy geckos were dead! Following this incident, my mother and I called the store and the initial woman who picked up directed me to the owner, Jeff, who immediately gave extreme attitude and disregarded our concerns. I wouldn't advise anyone to buy insects for their beloved reptiles from this establishment. With heavy hearts, RIP Shawn and Shawna. P.S. that tank is NOT big enough for that alligator snapping turtle. No wonder the damn thing doesn't move, IT CAN'T!

We stopped in just to look at the animals while we were waiting for another store to open. This…read morePetco is well stocked & very clean. They even have an area where you can wash your own dog!

They have moved from the corner of upton and nimmo to next to primo pizza and Back Bay gourmet…read more This new store is huge. I absolutely love it. It has everything you will ever need in a pet store. I personally love the aquarium/fish area. I will be here once a week. I'm sure. The staff are super friendly and knowledgeable. What a clean and organized store. Grooming available. I feel they do a great job. They had one person petting the dog while the 2nd person grooms Or they have a big wash your own dog area. That is brilliant. The offer dog training and have a super nice area for the classes They now have an adoption area but no cats yet. So much to offer. And the staff here are really friendly

Was having issues with my instacart payment and finding items and for instacart and Daisha (sorry…read moreif I misspelled) was an absolute godsend with help and so sweet. We can't thank her enough for her time and help today. Keep her on your staff she is an asset!!! I say this coming from restaurant and customer first industry.

It was a hot day out, so I decided to swing by Petco with my Boston Terrier, Lexi, for a little…read moreair‑conditioned browsing (and outfit modeling, of course ‍). One of the best things about Petco is that they're dog-friendly, which means Lexi can join me while we explore. We popped in to check out the clearance racks for pet clothes (Lexi has a whole wardrobe, so you already know we had to look ). While we didn't end up buying anything this trip, the real highlight was the ferret tank -- and Lexi was mesmerized. The ferrets actually walked right up to her on the other side of the glass, almost like they were trying to start a conversation. It was honestly the cutest thing! We also got stopped several times by fellow shoppers -- Lexi's outfit was a hit as always, and she loved the attention. The store was clean, organized, and the staff was kind, though we didn't need much assistance this time. Even without a purchase, it was a fun little outing and a perfect way to beat the heat. We'll definitely be back (and maybe next time, I'll leave without resisting the clearance section ).

I was just informed that the punch card I was given for s only valid if it's punched and also put…read moreinto my account each time I made a purchase. Which hasn't happened. So now the card is basically useless! I'll buy more $100 dog food every three weeks online from now on! Same price and it gets delivered. They told me it's a corporate thing. Whatever!!

My Guy loves the bath products here at Care-A- Lot. And he gets groomed here regularly, he gets his…read morenails clipped and filed, teeth brushed, glands cleared, cologne sprayed ... Care-A-Lot carries lots of great natural ingredient food brands and when they have sales, they are really good sales.