We're new to the area and tried another garage closer to our home first, but that business'…read morecustomer service was abysmal. Dodson Service is farther away from our home but it's well worth the longer drive. James has worked on our cars twice and he's been great to deal with, honest, and all the work was done in a timely manner. I wouldn't hesitate to recommend Dodson Service Center to anyone.

Having moved to Sparta last fall I found myself in trouble when the fan clutch on my 2002 Dodge Ram…read more1500 started sounding lick it was gargling marbles. I called a friend who knew most of the auto repair guys in the area and he said, "Go see James Dodson". Fortunately I was right down the street from his shop on Churchill Drive. I pulled in, introduced myself and he had me repaired and on the road again in less than an hour! Well, shock my piehole! The pricing was fair, the work is professional, quick and efficient. The crew there know what they are doing and don't muck about getting it done. The next time I need work done, I'm headed back to Dodson's!

Cookeville Collision Center is staffed with people who are very dedicated to repairing cars that…read morehave been involved in an accident. They are very respectful and pretty much bend over backwards to help their customers. Paul, even came in and worked half day on Christmas Eve to ensure we got our car back in time for Christmas. The receptionist, I forgot her name, was very polite and helpful as well. I would recommend Cookeville Collision Center to anyone who needs their services.

My husband took his truck here to be fixed after a car accident, he told them it was making a…read morepopping noise and shaking in the driver side wheel with the other damage. They fixed the bottom damage and did an aliment. Now less than 2 weeks later, we are having to pay to replace the axle that wasn't caught during the inspection of his truck.

I'm giving a one star review for this business because a zero star review is not an option. The…read moreowner seems nice enough but they have one mechanic who seems to handle a lot of their business and he is the absolute worst. The last time I went there for something last year, I gave him a list of 3 things to check for me, one of which was my car making a grinding noise. He tried to tell me I never mentioned it. The owner went for a ride with me, heard the noise, and had a mechanic take care of it. Today, I had a brake light problem that I've never encountered before, so I reluctantly called them and got this mechanic on the phone. He did correctly diagnose the problem, but as I was talking to him, unsure if I was looking at a grommet that he was telling me about, he said I wasn't letting him talk and hung up on me! It is the absolute worst customer service of any business I have ever dealt with in my entire life. There is another garage 20 minutes away who told me to bring my car in and they'd take care of it. The fix took 2 minutes and he didn't charge me at all. It may be farther away but I will NEVER go to Gil Automotive again. Their customer service is abysmal.

Been going there for a while service always good I would recommend them I have bought few cars theirread more

I needed premium tires for my vehicle, front and rear different sizes. I called Maggart's and they…read moreordered them and gave me an appointment. I arrived at my designated time and they took my car in immediately. They kept me informed as they changed my tires and explain to me the sensor training schedule in the new tires. Plus their price was $700 less expensive than the dealership. I was in and out in 75 minutes. And the thing that really impressed me was the kindness and patience of the staff with customers. At one time James had 3 people in line waiting for him and 2 people waiting on the phone and he was pleasantly kind and patient with every customer. Excellent product, fantastic customer service and very fair price.

This is the only place to buy tires in Cookeville. The Best pricing and customer service. A true…read morecookevillian experience from a great cookeville family business.

We rented a Chevy Equinox from Dependable Auto Sales last week for our Pensacola, Florida vacation…read moreafter Enterprise of Cookeville hoodooed us out of a booking we had had since February. It was a very dependable vehicle that safely got us there and back without any issues. They literally rented to us on the fly as we didn't know what we were going to do when things went south with Enterprise. Vince was amazing! He took the time to answer all of our questions and work with us to save our vacation. The other guys in the office were very friendly and welcoming as well. We also bought a pickup truck from them in the past that has also been a very reliable and dependable vehicle. They stand by their word and in today's world that goes a long way and means a lot. I honestly can't say enough about them. I very, very highly recommend them for both rentals and buying. We will definitely be doing more business with them in the future!!

We have used Nabors for many years. Larry has always been great to us and came to us any time we…read morecalled, no matter the time of day - even during church hours. When Cookeville City PD refused to get me into my locked truck, Larry stopped by and saw me fighting with it, and got it open for me out if the kindness of his heart, and refused to let me pay him for it because he was just driving through. This is a standup company with downhome values that you just don't find around here anymore.

Ray responed immediately, was there within 30 minutes. Towed my vehicle & trailer without…read morehesitation...outstanding service. I have employed Nabors to perform the repairs to the same vehicle. Came back with a solid scope & cost to repair. Highly Recommend

I bought a brand new Nissan Versa S manual from here and my experience was above all expectations…read more I went through cars.com so my price was already negotiated. I am from California and worked with my sales guy Lance and he went above and beyond to get my car I wanted. I drove from California to Tennessee to pick it up and drive it back in hopes there would not be any tricks or scams. Much to my pleasant surprise, there was NONE and everything was cut and dry. My interest rate on my loan was even lowered than pre-negotiated which was nice. I was very skeptical coming from the other side of the Country to buy a car but the entire process was very upfront with no hidden markups or hidden upgrades I did not want. Thank you to Lance and the Nissan team there for making this a trouble free comfortable experience. I love my car. I am certainly recommending you guys to my friends, family or my fellow Yelpers! It was certainly worth the long drive for a great buying experience. I will definitely be buying from you guys again in the future.

This is an update from my post of 5/13/26. Ok, after SIX weeks, this dealer finally came up with…read moremy forms that I signed and am legally supposed to have copies of anything I sign, pertinent to the purchase of my used car. I finally had to resort to threatening them with having an attorney send a demand letter for the pages. The people at Nissan of NA told me I would have to send this letter to THEM!!! And, they mad it abundantly clear they would do NOTHING to help me with the dealer as it was privately owned. So, getting the pages from them, including the CARFAX report upped this review from * to **! Still not good, but when I finally put the need in words the sales manager could understand, it went from "we don't do this" to "we shred these forms" all of which I know is bogus. If they are legal forms, acknowledging I understood the purchase, they cannot shred them. So, I told him "If you buy a house, you get all copies of pages you signed, including ones you put your initials on every page, even blank ones" therefore, you have them and you will give them to me. Bottom Line: I finally got the CARFAS and TEN pages I signed! And, I no longer have any reference advertising the dealer on the back of my car!

Derrick is a great business owner and will always try and help you with your vehicle. He is honest…read moreand will make sure you're happy. He will discuss all the options you have and will get your vehicle back in a timely manner. He works on all my vehicles.