We were in Dr Budiman's office back in July because my mum's temporary crown fell off. Dr Budiman…read morecemented her crown and charge us $200. He said it will take care of it temporarily until she takes care of it in Indonesia. Her flight back is scheduled in Sept. Aside from that, my mum front tooth was also hurting. X rays results shows that her root canal was not done properly and thus was infected. He also gave her antibiotics and advised her to take care of the root canal. There were also 4 more root canals that she needs to take care of. The front office lady who speaks Indonesian gave us a recommendation to do the root canal but told us to come back after the root canal so that they can take care of the filling after root canal is done. She told us that the cost would be around $1,000 to $1300 each tooth and when we come back for filling it would be $200 each tooth. She also told us she would give us discounts if we come back to do the fillings. After the root canal was taken care of sometime in Aug, we called Dr Budiman's office to schedule a weekend appointment but was told it was full. The next week, my mum's temporary crown had fallen off again, we called to schedule an emergency appointment and was given 12noon to come on 9/7. This is when it all started. We were there at 12 noon exactly and the Indonesian speaking lady spoke to us and told us that the root canal doctor had send in the results and she was asking why we came so late. We should be there in 2 weeks to have the doctor do the filling. She goes on and on. We told her that this is the reason we are here today in addition to that we need to fix the cement that had fallen off back in July. She discuss the price of the fillings for 5 tooth. She said $225 each tooth. We asked if she can stick to the old price she had given us of $200 plus a little discounts. She said No. Since I had an appointment at 2pm, and it was already 12.30, I asked if we can see the doctor. She said that she would need to work on all the paperwork, my mum would need to sign documents and that she would have to wait. I told her that our appointment is at 12 noon, why do we have to wait. She said that the previous patient is still not done and she cannot help that the procedure is not completed yet. That was already 12.34pm. Not a word of apology! Hello!!!!!!!! I have never been to a dentist who made me wait for more than 15 minutes. Time Management issue here lady! Please respect your patient's time too! When my mum is finally called, she did not sign any documentation that the Indonesian lady mentioned. What was that about????? We got called at 12.50pm, the Indonesian lady told the person who brought us in that my mum needed an x ray. I told the lady that brought us in that we already had an x ray done when we came in July. She said that she needs another x ray after the root canal is done? Is this normal practice??????????????? Later the lady who brought us in asked the Dr Budiman if my mum needed X ray, Dr Budiman said No x ray needed. Halllo Indonesian lady.......you are ridiculous!!!!!!!!!!!!!!!!!!!! My mum asked the doctor since she is going back to Indo in 2 days, can she do the filling back home due to cost reasons. Doctor was okay with it but urged her to do it asap. They then discuss the temporary cement and what she should do. Doctor told her that she would need a permanent fix this time since this temporary fix did not work. However since she is going back to Indonesia in 2 days, she was not able to do it that afternoon. The doctor cemented back the temporary crown for her (since it was front teeth). The lady came out really emotional. She said " your mum doesn't want to do the fillings, she only want to fix her temporary crown" even though Dr had told her that it cannot be fix anymore. Your mum insisted that she just want to do the temporary fix, so I am going to have charge her $200 again". Long story short, after some negotiation and explaining to her we don't have time to do it anymore this time, she charged us $150. OMG!!!!!!!!!!!!!! This lady is ridiculously unreasonable. We have told her the my mum is leaving for Indo in 2 days. How can we do an implant in 2 days? She kept on ranting about how this is not the solution and that the temporary fix may fall off in an hour and she would not be responsible for that etc etc! She was mad!!!!!!!!! I can't believe her reaction. I also can't believe that she would charge us another time for a quick fix. Please tell me that this is normal dental practice. Doctor Budiman is really cool, however I suggest that he should coordinate and start managing his crew at the front office! We are traumatized by the unprofessional experience and was really shocked that her behavior is tolerated by Dr Budiman's team.

I love this office and Dr Budiman! He's so sweet and gentle and very informative. He's seen Almost…read moreall my family, from aunts to uncles to sister and parents. Will recommend this office for all your dental needs! Thanks you, staff and thank you Dr Budiman for being so kind, gentle and informative.

Finally found a dentist I actually like. Dentists of Rosemead opened about 1-2 years ago in the…read moreWalmart plaza and has plenty of parking. The facility is very clean, modern, and brand new, with updated equipment and chairs. The staff is super friendly and makes you feel comfortable. Dr. Nathan Nittayo is great--he keeps it real, explains everything clearly, and is transparent about what's necessary without trying to upsell like many other offices. He takes time to educate you on your condition in a way that's easy to understand. He even comes out to greet patients personally when entering and actually remembered me when I came back for follow-up work a month later. Appointments are punctual, and even during a cleaning scheduled with the hygenist, Dr. Nittayo checked in to answer questions when passing by. The hygienist I had was excellent too, and it was probably the most painless, comfortable deep cleaning I've ever had, done thoroughly in about an hour with explanations along the way. This office is a great addition to the area; it's a small but growing privately owned business that I hope will continue to grow. Also a bonus that they're open on Sundays, which is rare and really convenient. Highly recommend.

Oral health care is the top priority of this dental center. That said let's begin this teeth…read moreadventure. Dentist of Rosemead (est 2024) is a new dental care in the city. It's located in a large shopping plaza. They have great in house dentist, Dr. Nathan and dental hygienist, Pam. In addition, their support staff were affable, knowledgeable and professional. All of their equipments (e.g., x-ray, oral microbiome test, 3D-dental imaging software) are state of the art technology. They offer a wide variety of services from deep cleaning, tooth extraction, fillings, etc. I came here due to teeth and gum issues. Procedures were performed very well- high quality standard. Moreover, they offer free consultations and convenient scheduling. Dental fees are very costly, so it's best to have a robust dental INSURANCE plan. I'm glad I have it. They do accept a modest selection of dental insurance companies. Their support staff (Sarah) will help you navigate the billings and save. Overall, this is a great dental care center with great-young dental professionals. And I highly recommend their dentist and rdh.

Dr Vo & her team are superb!…read more I needed to get 3 of my wisdom teeth out, which the previous dentist/surgeon at a different practice couldn't do & messed up. Not only was it not painful, she helped get rid of the pain left by the previous Dr. I wasn't able to eat after my last visit with the old dr for almost 2 weeks, or eat on the side that was worked on by them for over a month. But with Dr Vo, I was able to eat again the next day & even on the side I haven't been able to eat with! Couldn't have asked for a better Dr to help me get rid of my wisdom teeth, look no further if it's causing you pain! Highly recommend Dr Vo & her team for any dental work! Thank you again Dr Vo for helping me feel like me again!

Patient care: nonexistent Cleaning: around 10-15 min…read more Price: reasonable Went in for a cleaning and exam, it wasn't until I went back to my car that I realized there was still plaque and tar buildup on my teeth. Did they not find it unnecessary to remove them? Did I need to specify to have those removed? If it was a separate service they could've told me. There was no communication, the lady cleaning never asked me what my concerns were or even introduced herself, she uttered a quick "no cavities" and left the last brushing part to a tech.

Always have a great experience here. Everyone from the front desk to the assistants that help out…read moreare always friendly. Dr Tsoi is always friendly and the quality of care is great. I had two implants put in, and am very happy with Dr. Torres surgical skills. I have not had a bad experience here and have had all my dental work here.

Painful Experience and Unreliable Crown - Would Not Recommend…read more I had a crown done at this clinic, and within three years, it fell off twice. The worst part? It fell off just one week after it was first placed. When I went back to have it re-cemented, I had to wait over an hour just to be seen by the doctor. And when he finally saw me, he didn't ask if I wanted anesthesia--he just started scraping off the old cement. My nerve was still alive. It hurt so bad I could barely breathe. He didn't ask, didn't explain, and didn't give me a choice. Just told me to "hang in there." I felt violated, ignored, and in unbearable pain. After that experience, I made up my mind: I'm never going back. No one should be treated like that at a dental clinic. More recently, the same crown fell off again. I went to two other dentists, and both of them said the crown wasn't fitted properly. One even said, "It was bound to fall off." But more importantly, both dentists told me this tooth never needed a crown in the first place--that it was a completely unnecessary treatment. The nerve was still alive and the tooth could have been treated much more conservatively. Instead, I went through a painful, irreversible procedure that cost me time, money, and well-being--and the result still failed. It's a total joke. The overall clinic environment was also extremely unprofessional. One of the dental assistants--an older woman--was rough and lacked basic courtesy. There was a time I was sitting in the treatment room, and as soon as she walked in, she pushed the chair button to recline me without saying a single word--not even a hello. It shocked me and felt incredibly disrespectful. Another time, during an X-ray, she poked my gums so hard I bled. She didn't apologize, didn't check on me--she just kept going like I was an object. No empathy, no communication. The dentist also seemed to overbook patients, and his treatment plans felt rushed and incomplete. When I had the crown placed, it was the assistant who was adjusting the bite. She was clearly frustrated during the process, and her attitude added so much pressure and anxiety. It made me dread coming back. If you're someone who fears pain, or if you need a dentist who listens and informs you before doing things to your body--this is not the place. You deserve better. You deserve someone who's honest, gentle, and professional. This clinic was none of that.

I have been looking for a new dentist after not being satisfied with my former dentist office. I…read morewish I found this office sooner. Everyone is very nice and helpful. The office itself is clean and they use very current equipment and technology. Dr. Kanemaki was very good at giving me options for my care. Even told me things my previous dentist didn't tell me. My wife saw -a different dentist but also said her experience went very well. I highly recommend Dental Care 32 to be your dental office you go to. Parking is in the lot directly across the street in the moose lodge or on the street.

Dental Care 32 Dr. Trent Kanemaki…read more 11525 Lambert Ave, El Monte, CA 91732 6264435900 Call & Text My first impression of any place usually begins with parking which is great, and what truly stood out at Dental Care 32 was my initial phone call. The representative was incredibly kind, professional, and patient, taking the time to answer all my questions--even though I wasn't yet a patient. This genuine act of kindness and service set this dental office apart from the very beginning, making me proud to call it my dentist. Parking is also a breeze, with plenty of spots available across the street at the Moose Lounge parking lot--having over 30 spaces is definitely a plus! I was originally referred here by my brother Gus years ago when it was still called Hitomi Dentistry. After Dr. Hitomi's passing, the practice became Dental Care 32, and the high standard of care has remained consistent. From my first visit to every appointment since, great service, professionalism, and warmth have been exceptional. I used to dread dental and doctor appointments due to past traumatic experiences elsewhere, but here, I genuinely look forward to my visits. The entire staff is welcoming, professional, and incredibly skilled. The front desk team treats everyone with kindness and respect, which is refreshing to see. I want to recognize the wonderful team members I've had the pleasure of meeting, including Arely, Anna, Maria, Brenda, Serena, Olivia, Dr. Kanemaki, and many more who deserve acknowledgment. Dr. Trent Kanemaki, Serena, Olivia, Anna, and the rest of the team provide thorough, gentle care, checking in with me throughout the process and explaining everything clearly. Their work is both efficient and high-quality. The office itself is spotless--from the waiting room to the gender-neutral, single-use restroom to the dental chairs--featuring a modern, beautifully decorated, and well-organized space that feels welcoming. The seating options are comfortable for both adults and children, adding to the thoughtful environment. This is truly the best dental office I have ever been to, and I highly recommend Dental Care 32 to anyone looking for top-notch dental care.

I've been coming here for the past 3 years with my family and have been primarily treated by Dr…read more Peggy. The staff are friendly, professional, and take care of all my family dental needs. I've recently just completed my Invisalign with them and couldn't be more satisfied. Service is fast, efficient, and the doctor takes the time to address all of my concerns. It's difficult enough keeping track of my family's appointments however, the staff helps so much through early scheduling, reminder text and phone calls, and accommodations whenever. Definitely recommend.

Tiny waiting room (a no no for patient privacy when checking in/out), bad parking situation…read more(parking lot is small). We had to park on the street and walk. Some relatives referred us here. The dentist seems credentialed but we didn't get a warm, fuzzy feeling here. The receptionist (older lady) was dismissive/overwhelmed/couldn't multi task which made it chaotic.

Front desk is very attentive. Dr G is a great Doctor! Very efficient. I had a toothache and was…read moreable to get an appointment the same day I called! Pricing is reasonable and pain free. Thank you Dr G!!!

Great service, very good work, very reasonable price, great group of people working there.read more

This Dentistry was good about 3-4 years ago on my very 1st visit. But since they relocated to…read moreArcadia I seriously feel as if there's a bit of racial discrimination. 2nd time attending this dentist in new location has been nothing but issues from not wanting to accept cash payments to pretending as if they've never received a claim approval submitted june 2023 & approved Oct 19 after I finally calling the office checking in Sep on why approval such a long delay I was told by dentist they had been waiting on USPS mail approval, even after I suggested we could move forward with cash payment, I was denied. On Oct 21st, my insurance informed me that approval was sent, the dental office kept lying and denied it was received, saying I would receive a call once they received it. I have proof the approval was mail sent by my insurance Oct 19th and as of today I am still awaiting the call from the dental office. The receptionist is very obnoxious and speaks rudely. However I have informed my insurance of this issue and I've been sent a form to address my experience with this office which I will do in-depth. I wouldn't give this office my dental business even if they were the last dentistry in the immediate area. If any one of color has had this experience please chime in. Thanks

Been a patient here for about 5 years. Dr Lok is no longer the dentist at this location but the…read moreservice is still great. Used to be open on weekends but they are only open weekdays now. Great place for your dentist needs.