Customer service is awesome! The restaurant is always clean and orders are fast! Thank you Jose and jimmy!

Why have a service enabling you to order ahead online to "skip the wait", when you have to stand in line 10 mins behind people waiting to order! Your service structure needs to be seriously modified to accommodate this "feature"! Poor run and organised! read more

Great customer service. No long wait times. Wonderful wings Definitely recommend coming here if you're looking for good flavored wings! Their lemon pepper & original hot are my favorite flavors! read more

Best wingstop ever!!! The employees were very nice and so understanding! They let us order past 11:40pm and they gave us extra wings. Plus, they had their raspberry drink on still when we got there at 12:05am and most turn it off at about 11:40pm. Definitely recommend! read more

Horrible! The wings were disgusting , they were slimy and tasted old . The cashier was really sweet but food was gross. The store was really dirty , and waited a long time for my small order. Not to mention it was really slow . Will never come back . read more

Wings are always awesome. Great friendly service as well. Easy choice for a quick meal.

Terrible service, food was cold, waited to long for my food and everything about the food was bad like the seasoning and saucing please stay away from these wingstop never coming here again. read more

Best customer service i ever had , primo took my order very quickly , very politely and i only waited 2 minutes for my order. Best wingstop i've ever been to! read more

Whoever helped me had excellent customer service, love this location, been coming here for lunch for a few mo this now. I think her name was Vanessa. read more

Just stopped by WINGSTOP , and wow I was amazed how delicious the food taste , it was so busy but the manger in charge and staff worked as a team and got everything done with out any conflicts , best Wingstop service I've had ever read more

Food taste doesnt change much from location to location with these chains. I visited this location since it was the closest store to where I was at that moment according to the phone app where i placed my order. ordered 20 classic - 15 lemon pepper/5 mango habanero. I had hopes that it would be better looking than the regular wingstop I go to. As i pulled up the reviews werent too exciting and they mostly complained of the slow service, i figured people should learn to call it in early. My order was 30 min later than when I ordered 10 min later than scheduled so food definitely had to be ready. After the awkward cashier rang me up, it turned out my order wasnt ready (it happened to me too!) yet because they were missing one wing! He said "We are gonna replace your missing wing with 2 boneless wings and stuff.." what stuff lol. He gave me my order and reassured me that there were the boneless chicken and 2 orders of ranch inside. When I got home there was 2 regular flavored boneless and another boneless but in that mango habanero sauce...i didnt understand why that 1 piece had a different flavor lol. I barely use ranch and got through a half of the 2 he gave me. Nearing the end of the meal I decided to count the wings and turns out my order came out to like 23 lemon pepper and 4 mango habanero plus the 3 boneless pieces. the math was way off that day! Not sure if I lost or came up read more

Yes I'd like to let everyone know that the quality in their Chicken is super low and very dangerous!!!! And I say it because I was recently a VICTIM of their lack of real cooking skills... On the 4th of July me and my Wife thought we would check out the new WS at the new location on Azusa and although my wifes boneless Chicken was done all of my classic wings weren't cooked and Of course I started spitting up blood and some bits of uncooked meat. and I also had a major Fever that's kind of still hanging on but I thank God above 4 His assistance in recovery but ultimately someone who ever is in charge there need to properly train their cooks in wings because I will never go to another one....So people if you're gonna go there make sure you let them know that you want your food safe and COOKED and the only funny thing about it is we had a precursor right before my partner called 2 order because the lady with the glasses hung up the phone on her so we called back and the lady said she thought my partner put her on hold rrrright so I almost made a decision not to check this new place out and regret I did read more

It would be zero stars but I do not have that option. Ordered my food online, picked up the food and go home after work. I get home and my wings are over cooked (burned) plus a piece of something. I call and ask for the manager but since manager is not available, I talk to assistant manager, Jose. His excuse is "we used a lot of oil this past days and we will change it today". He offered to replace the order. He read the order, and I ask if I can add 5 additional wings. He said yes, that's fine for the trouble. He said that, I was surprised! We drive back to the location and I'm charged for the 5 additional wings, and my fries were NOT replaced. My son and his girlfriend return home and now I'm upset. I call Jose "assistant manager" and he said no, only the wings. He said no free additional wings and no fries "you get me". Really? "You get me".. I told him yeah I get you but you say you will replace my complete order and tell me wings and fries. I do not eat the other fries because I want fresh food and now I have to pay twice for 1 order of fries and he said, "yes, you get me". read more

Wingstop - Chicken Wings Near Me - West Covina, California

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This place has no idea of being prepared it is 40 min per order and the wings are over seasoned bunch of chili powder and way over price I wanted to try it out no thanks and this was at 1030pm read more

Fi really like this wingstop every time i order online or on phone the food is always fresh and ready and the workers are really nice and make sure the order right this is the place to come read more

This location is brand new and yet it's easily my favorite Wingstop around. The staff is friendly and they pumped out the best wings I've had at a Wingstop. The cook, Alex, is a magician for what he did to those wings. I got my usual Louisiana Rub and I tried the limited time Brazilian Pepper. Those Brazilian Pepper wings were heavenly. Without a doubt the best flavor Wingstop has pumped out. I hope it makes it into the core flavors. The only downside to this location is their small soda fountain. I'm spoiled with those fancy create-your-own soda dispensers at the other Wingstops. read more

Great service at this location three different employees asked if I needed help with anything. All associate were friendly and helpful and the wings of course were great. read more

Had great customer service with the cashier Alex and the manager Jose. Highly recommend.

so every time that I order food I always get my foot on time and ready to go always made well and sometimes I even get hooked up with extra Wings the customer service is always great they're very friendly and outgoing I would definitely be going back to this Wingstop and I recommend it to everybody else come here and get your wings great service and great food read more

This is our local go to Wing stop. Typically I never have any complaints. Wings are wings and they are quick and usually pretty good. Last night we ordered a 25 piece meal to go. Hot/mango hab./Lemon Pepper. Once we finally got home and started to eat I noticed a glob of hair in the mango habanero. Had it been a single strand of hair I wouldnt have complained. Not the type of person I am, however this was full on bundle of hair. So naturally I had to call and let them know. There was no answer. This was about 9:20 or so. I believe they are open til 11. I called again around 10 and still the phone just rang, no answering machine or voicemail. read more

Terrible service. Blasting lame ass music like the other reviews overpowering the stores music. They don't serve bone in wings when I arrived at 11, an hour before closing. After asking what time I should place my order in order to get traditional wings, the girl at the register stuttered some bs about it being easier to do "boneless" because it "takes longer" read more

Worst Wing Stop I've been too. I was very disappointed with the service and my order last night . I've never had a problem with any wing stops...And I love wing stop, but this location disappointed me a lot. I'll never come back to this one. I called in my order like I usually do for pick up, and I decide to order the special Buffalo Ranch Fries, which cost more than the regular obviously, and usually when I order for pick up I always check before I leave in case something is missing. Well good thing I checked not only do they charge more for these "special fries" but this guy only gave me a little bit of fries and I kid you not, there was barely any buffalo sauce and ranch on the fries... boy was I upset... not only that, but I also ordered regular fries , and he barely gave me fries for that order as well, I was very upset on having to pay extra to get less quantity... I asked them to add more if they could, but the guy added just a bit more . I had to wait longer for this which upset me ...& I started to think of the other locations and how much more they give us, for the money we pay they make it worth it! The employees looked like they didn't want to be there, I think they should be more friendly, and Atleast seem happy... I think for being a "new location" it needs a lot of work ... HEADS UP EVERYONE , if you order food always check, because it felt like they take advantage of the fact is a "To Go order" and they try and get away with the fact that they think we won't check, and then you leave and you open your box and your disappointed , because you pay a lot to not get what you paid for.. read more

great service! friendly workers ! Cashier jennifer great person !! hard workers , wings are delicious , come in often . Good place to eat to satisfy your cravings read more

This Wing Stop opened about a month ago. I've gone twice and both times I've received half way cooked boneless wings. The first time we didn't wait long for our food & received half way cooked wings. The second time we waited a bit longer & some of my wings were completely raw. I shouldn't have given it a second chance. I understand the sauces are delicious, the prices are descent, the wait is worth it, but not if the food isn't cooked properly. I know I won't bother going to this Wing Stop anymore. read more

This is honestly the worst wing stop I have been to the location and wings are by far the worst of all. I went in to order a 8 piece combo with 4 friends and the fries came out nicely but the wings were absolutely disgusting it gave me the runs when I went home I gave this place 2 chances and both times the wings we're bad I will not be coming here again nor will my friends. Place has potential get the wings down right and the fries are good and it could be a hit but until they get their shit together I suggest not coming here read more

I wish i could give this place no stars. I usually go to the other wing stop in Covina but this one was closest at the time. I understand it's new but the service was ridiculous. I ordered online for my order to be ready by 9:30 and I got there, paid and could literally see my order waiting. I waited like 30 minutes for the girl to finally give me my order and by then it was barely warm and it took forever to get seats because of how small this place is. The service was terrible and despite me ordering my food online I barely got it before my friends who ordered right them and there. I'd much rather go to the other wing stop because I've never had problems like this there. Wouldn't recommend at all. read more

I love wing stop this joint is my favorite place for dinner I love the lrb rub so delicious great service could ask for more Jose is such great customer service always so nice and friendly with a smile and I see him working so fast Vanessa who took my order so genuinely happy totally made my day happy I stopped by Thankyou Vanessa Jose and Steven !!! You guys rock and definetly all deserve a raise read more

Wing stop is like the Nike store ppl will buy no matter what. But like the Nike store they will hire ANYONE. Most Wingstop locations have ok customer service this one does not cut the mustard but this is a new location so hopefully they can fix the problem read more

stop saying you take pride in your customer service!!! do something about it! so annoying when your business is just about wings and that can't even be managed. fire the lazy people and train them right! read more

We have had a bad experience with wingstop before and my husband wanted to give them another try at a newer and closer location from home. At this moment we had waited about 30 minutes for our food and had 3-4 customers receive their food before us whom ordered 5-10 minutes after us. It is not nice to see everyone else receiving their food and for us to stand there not knowing what is going on. The young lady that was bagging the food was looking at us as we watched her bag items and hand them to other customers that were not us and said nothing. Only until about 26 minutes after waiting did the gentleman behind the counter ask what the name on our order was and then explained it was something called a "bonus" which is why it took long and finally we received our meal shortly after. We waited so long my husband said we should have just gone to buffalo wild wings. We haven't even tasted the wings from this location and already I am dissatisfied with the customer service and wait time. I doubt we will try wingstop at any location ever again after this. This was us trying to see if the new location could redeem the previous experience we had and it just made things worse. read more

this is the most worst and disgusting wing stop ever! they don't know how to take order correctly and to top it off the wings are not even cooked right they're still raw read more

takes 30+ minutes to receive food while it's slow. ended up having to get a refund because after waiting all that time they made my order wrong. then when saying i'd like a refund because i waited for over 25 minutes i had the employee argue with me that i "only waited 15 minutes longer than i should have". extremely terrible customer service here. read more

bomb ass wings and frys one of my favorite wingstop to go to but the place is kinda small and limited on sitting i order a 15 piece bone in combo meal Customer service was great they told me a 18 min wait they got a little bizzy but i understand the wait because they are making it fresh to go. i do not understand why so little stars but all well all i know i will be definitely be coming back soon keep up that good work on making does bomb ass wings.... read more