Hello Bryan, the renovation of the lobby/waiting area looks amazing, GREAT job! I don't come to…read moreyour shop often, which can only mean that you and your staff are taking excellent care of my Benz. It's time and money well spent. Thank you and your staff for taking care of our automobiles.

This place is a scam , the quoted me for rotors and breaks for front only for 630$ went to Garcia…read moresms auto did it all for 100$

I bought my first BMW in November 2025 and as everyone knows, getting a good mechanic that charges…read morereasonably and does great work is hard to find in the german car world. I researched and narrowed down to 3, then to Bimmers Service. Attraction - great waiting room, glass wall to the mechanic bays, and a door that actually goes from the lobby directly into the shop. I have had a few service things done here and every time, i talk to the mechanic directly, they go out of the way to make sure communication is there on everything being done and that you are happy with the process. The service guys in the waiting room - great guys, friendly and knowlegeable. One other thing - I have run into some customers that have been going here for YEARS - that's always a good sign. Pro Tip - Jerusalem Bakery, Fiesta Bar Y Parilla, Tanaka - all really fantastic food options if you need to dart somewhere 'while you wait'

I have had my BMW X3 serviced here for a couple of years and have been very satisfied. Great…read morecustomer service and reasonable rates (especially when compared to dealership). They also do their best to make servicing and repairing your vehicle as convenient as possible. I highly recommend Bimmers Roswell.

Professional, friendly staff. Quality service by…read moreexperienced technicians. Reasonable prices.

They are very helpful and do good work. A friend recommended them and they keep my 15 year old car…read morein good repair. They let me know what might need work in the future and what to look out for.

The folks at EPG's response, service, and repair were excellent. I scheduled an appointment with…read moreEPG to repair my 1985 Porsche Carrera. I had my Porsche towed on a Monday morning to EPG. By Monday afternoon, they called me to get more repair history on my car. Through the week, EPG were in constant communication with me by phone and by email. EPG completed repair in a week, and I picked up my Porsche the following Monday. I am very happy with EPG, and they are definitely my new Porsche mechanic. LOL... I have had my 1985 Porsche for 35 years and my previous mechanics have all retired. As a background information, the engine on my Porsche would just stop running and I would not re-restart until after some time. I had a Porsche mechanic up in Kennesaw who focuses primarily on race cars do the repair back in 2025. They had my car for almost a month and complained that their mechanic were hesitant on working on my car because of mold. Finally, they had it running, but the repair did not hold up. I called the same Kennesaw Porsche mechanic and they basically told me that they were too busy to work on my car. So, I decided to try EPG to repair my car.

Brian and his team are the best! Their pricing is fair and their work is great! Having them on my…read moreteam really makes the experience of owning a Porsche enjoyable!

If you're looking for fantastic service wrapped in good old-fashioned friendliness, Roswell Auto is…read moreyour spot! My family has trusted them for over 20 years--that's longer than some of my socks have lasted! Since 2013, they've kept my fleet of passenger vans (shameless plug: Atlanta's Best Van Rental) rolling smoothly without emptying my wallet. Randall, Ryan, and Carl are automotive superheroes--helpful, informative, and always ready to save the day (or at least rescue your transmission). One thing I especially love about Roswell Auto is the camaraderie. Sitting in their waiting room feels like stepping onto the set of The Andy Griffith Show. Randall is our own Goober (with slightly better hair), and the rest of the crew--Ryan, Carl, and the gang (a.k.a. Floyd, Gomer, Barney)--always make you feel right at home. Believe me, even Santa Claus would park his sleigh here for a tune-up (and a cookie or two). They keep my vans running smoother than Rudolph on Christmas Eve! So, if you want affordable quality, service with a smile, and a generous helping of nostalgic humor, Roswell Auto is your ticket to Santa's "Nice List." Santa Steve P.S. Don't forget to ask Randall to top off your blinker fluid before you leave. *(For a quick laugh, check out this humorous anecdote: https://www.youtube.com/watch?v=Kn2IaQ7ECUY)*

On December 14, 2025 I brought my 2020 Genesis G70 3.3 T with 39,000 miles on it into Roswell Auto…read moreCenter for a front brake repair. I did this at the Recommendation of a close friend. On December 16, 2025 Carl, the manager and owner, or so I thought, called me and said my car was involved in an accident on his property while under his care. He said the brakes had failed after being repaired and the tech backed the car into another. He kept apologizing and assured me the car would be repaired to the same mint condition as I brought it in. He even gave me his personal cell number so I could be kept updated on the repair progress. The car was brought to Sun Valley Collision , where Carl said he gets all his personal work done. Six weeks later the car was declared a total loss. At that point Carl basically ghosted me. When it first declared a total loss, I went to the shop and he told to me deal with the insurance company. After two months of fighting with the insurance company I was forced to accept a lower offer than my car was worth ( the insurance company informed that they would stop paying for my rental and storage fees on February 1,2026). I purchased a used vehicle for more than I received from the insurance company. All I want is for Roswell Auto to make up the difference and make me whole. To this point, crickets. Carl doesn't answer his phone and ignores my text. My wife even went to talk to him and he basically said it's up to the owner. The owner happens to be his Dad. I could never and would never recommend this place for any kind of repair because of their terrible customer service and obviously poor mechanical skills. I just read Phil Hughes response to my first review. Phil, shame on you. You know that is not what happened. I was the one who called the Roswell Police to make sure a report was filled out on the destruction of my car that happened at your facility. I never threatened anyone or any employee. I admit I was very angry but I never threatened anyone. I said I could severely damage your business with an honest review of what happened. I happen to have the Police report and there is no mention of me threatening anyone. I did in fact provide your insurance company with a comparable car, same year, same make,same model with the same low mileage. They only raised the settlement amount a few hundred dollars. I wanted to hold out for more but was told by your insurance company that as of February 1, they would no longer pay for the care rental and that the storage fees at Sun Valley Collision would be my responsibility. So I settled for less than I should have. As a business owner you should know better than anyone one that nothing is more important than your reputation. I owned a business for thirty years and I never allowed anyone to walk out unhappy. There is an old saying. It takes 10 customers talking good about you to undo one customer talking bad. You can still do the right thing and pay the $ 2860 price difference. You know it's the right thing to do.

Incredible service! Elyse was fantastic! went above and beyond and got me right in and out. highly…read morerecommend!

Highly recommend! My check engine light came on and within an hour they were able to get me in to…read morediagnose the issue. At first I was concerned that if they got me in immediately it was a red flag, like they didn't have much business. All other repair shops quoted me over a week. I was very wrong! When I arrived the shop was super full and the team was so nice and welcoming. They got my repairs done same day and a reasonable price (comparatively). would recommend anyone using them!

BEWARE!!! These people are crooks with a smile and a soft spoken voice!!!…read more I took my BMW M760i to them because BMW had my appointment way too many days out and I couldn't wait that long because my coolant leak started getting worse. I called and GCR had me scheduled the next day to drop it off in the morning at 10am. Right before closing they called me to inform me of what they found and I couldn't believe it so I drove up there immediately in my other car to get this paperwork in hand. Mind you, I just bought this car in August 2025 and had it thoroughly inspected before purchase by another company and all was immaculate, literally had to get new tires and we all know dealers will do a lot before sale of a vehicle so he went half on them with me and I was fine with that. It is now January 8, 2026 and German Car Repair(GCR) is telling me and I quote "You have 2 cracked radiators and multiple leaks, 3 of them". They even supplied pictures with diagrams and markings showing the leak spots. The cost to fix this (according to these GCR crooks) would be $5025.06 to "REMOVE AND REPLACE MAIN COOLANT SYSTEM RADIATOR AND HOSES"(literally copied and pasted from their invoice and it lists all kinds of things) This is right before closing so I step out to see if my mechanic Shawn( BMW certified guy that's been working on my other bmw for years at his shop in kennesaw) can clarify some things for me. Since my car was still drive able and not running hot or anything I simply paid them for their diagnosis fee and left my vehicle in their parking lot in which another employee kindly backed it in a spot for me until later when I can pick it up or get it towed if I decide. I picked up my car that night and scheduled a tow (I live in Alpharetta and my mechanic is in kennesaw so I didn't wanna drive) for the next day to my mechanic. This was on a Friday so I knew he wouldn't get to me until Monday because he doesn't do weekends. Shawn told me I DO NOT HAVE A CRACKED RADIATOR!! The main hose that runs on top of it was leaking real bad so if you just looked at it you would think it was leaking but that's why you do a pressure test to make sure. A PRESSURE TEST GCR WAS PAID TO DO!!! I was so relieved but then became pissed because these folks really just tried to rob me with a soft tone and a freaking smile!!! Shawn does my repairs, the old faulty hoses and control arms because they were worn out bad and my total less my extended warranty of $750, $1466.74 and that was because it cost me $245 to tow it to him( I got charged an extra $100 by the tow company because I was sleep when they first came out and I like them and it's just business). That price is significantly lower than GCR price of $5025 just to fix the coolant leak!!!! They wanted more than I paid to fix both issues to just fix the control arm bushings!!! After picking my beautiful M760 I from the mechanic and driving that long drive home, I decided to call GCR to ask them why would they try to rob me like this because I thought you guys were a reputable company? This guy had the nerve to tell me they never said I had 2 cracked radiators. They only suggested that I replace them probably due to age or something the technician saw but he can't be certain unless he speaks with the technician. What a F&$&@ng joke!! I stated that clearly a pressure test was not done because why would I need to replace 2 radiators( main radiator and low pressure radiator) if they're not leaking? Again he states he doesn't know but he knows that is what's required to fix my issue. The diag fee is only $88 so it's not gonna break the bank at all. I suggested that in good faith they should at least refund that and he stated that they checked 3 different areas and the fee would stand. Mind you I really don't care about the fee and just wanted to hear his response. I say "if you didn't do a pressure test which is what is required for any kind of leak then the job was not done properly and I should be refunded". He stood firm and offered to check my car again for "free" and of course I immediately decline!! Why would I want you scam artists touching my car again so you can actually break something worth 5 grand this time? No I will hard pass. I know this was long but BEWARE OF THE TYPE OF PEOPLE AND ALWAYS GET A SECOND OPINION! Mechanics are shady people so it's imperative you find one you can trust!!!

Stellar service from A to Z! My Audi Q3 decided to act out at the worst possible time: right before…read moreChristmas. Called GCR as a new client to ask for advice and availability to have "the grinch" (aka my car) inspected and repaired. Chase answered my call and assured me that I would have the Audi inspected before the year end and that would cost under $100. The towing truck dropped off "the grinch" in GCR parking lot right before closing on December 23rd. Sometimes around noon on December 30th I received a very informative text message from Chase saying that the GCR tamed "the grinch" and the car is ready for pick up! Invoice was under $100, as promised and included complimentary service! Not only that I was not being taken advantage of (which most auto repair shops would do trying to upsell not needed services, unfortunately), but I was provided with meaningful insight that can save me a lot of grief in a long run! Ethics and service quality are a rare find nowadays, hence sharing my positive experience with GCR team. Kudos to everyone and special thanks to Chase for sharing not just his above average professional expertise and customer support skills, but also his incredible kindness towards a tired customer rambling in distress. Chase's understanding and patience made a world of difference to me. I'm grateful for your help and I'll confidently be a repeat customer (hopefully just for regular maintenance, rather than emergencies). Respectfully wishing GCR Team a prosperous new year 2025 in harmony and heath! Y'all rock! Cheers!

Great, reliable service, very honest and wong try to scam you into repairs you dont needread more

I was referred by Baker Off Road to Hicks. I found Hicks to be an awesome repair shop. Honest,…read moretimely and very fair. I was given an estimate by a Ford Dealer in Cumming, Ga. I was told my water pump needed replaced. I was so impressed by Hicks that they were so honest. They pressure tested my SUV and stated no leaks were found in the water pump. I told them to check the brakes and do the pads. The car was ready on time. Excellent work and very kind and honest. We will be back. Don't hesitate to use this shop for full service repairs.