Finally got my paperwork and waiting for my warranty after 2 requests I won't get it and won't give more than a 2 until I receive it in a couple of weeks read more

We needed approx 40 feet of drain pipe replaced under the house--and needed it done today because we couldn't use the kitchen. Works Plumbing responded to our call immediately and got the job done in less than a day. Extra thanks to Travis, for his professionalism and his commitment to quality work--and his assistant for a great job despite having to work in tight and damp conditions! I highly recommend Works Plumbing. read more

Marlon came over and quickly identified the problem and started using simple methods to fix it and then advised best way to fix the problem. I strongly recommend working with marlon and team read more

Worst place of all, charged me $650 for a 200 dollar job to replace a shower valve. not only could they not install the valve correctly, they installed it sideways and charged me a lot of money. I tried to call them because they kept spamming me and "Candice" kept saying, hello, hello i cannot hear you, which is BS I would never trust these rip off people as their techs cannot do a simple job read more

I would definitely recommend Works Plumbing! We had a tub issue with the water not going down. Made a call to Works Plumbing who arrived 20 minutes later to diagnose the problem. Our technician Dominic R. and his helper were very nice and professional. They provided us with a quote that they went over in detail. Being that we only have one bathroom in the house they were able to complete everything within the same day. We were very appreciative of this! Everything was cleaned up after with returning our tub back to service. Thank you again and will definitely call down the line should we experience any plumbing issues. read more

We had Marlon and crew come replace a shower cartridge in our master bathroom. They were on time for the estimate, and very clear in explaining the scope of work and our options. When we signed up, they were prompt their work and effective ins purging the necessary part and replacing it. All in all, I had a good experience working with Works Plumbing. read more

Do yourself a favor and stay away from this company. I found their number on the "find a pro" section of Rheem's website (the manufacturer of my water heater). They responded right away and had someone sent out the next day, for $50. The plumber came over and diagnosed the problem. He said he would need to call Rheem and would charge me $350 for making the phone call because "he was going to be on hold a long time, and they would spend a long time doing a diagnostic with Rheem," (which he said was the only way to get the part replaced for free since it was still under warranty). He said, "or...I can just change out the part right now for $1000." I said it was a lot of money, so I thought he should call Rheem. He then said it would cost an additional $400 for him to do the installation after we got the part from Rheem. I felt stuck, I don't know about water heaters, so I told him to call them and see if we could get the part. He then said their customer service line would be closing in 10 min, so he would not do it. He told me to call Rheem myself in the morning and tell them the problem he had diagnosed. He left and I was charged the $50 for the service call. I called in the morning, got through to someone in a few min. I told them the part I needed and they got my address and sent it out within a few days- no questions, no long diagnostic. I thought, "what the heck, he acted like it was going to be a huge problem." A week later I get the part. I called another plumbing company to come out and install it. Turns out the first guy misdiagnosed the problem, which should not have happened since I realize now, is just a matter of looking to see which lights are blinking on the water heater. When I told the new plumber how the last guy said he was going to charge to call Rheem, he laughed and said that was crazy. Stay away from this company- they have ill-informed and shady people working for them. read more

Last summer I had them come out to fix a leaky shower, kitchen faucet, kitchen pipes and toilet. Bill came out to $2600. I feel stupid for having agreed to what should have been about $800. After they left the faucet and shower didn't work right, so they came back still didn't work right. Called them 3 times to get a copy of the invoice to see why it was so much, still haven't gotten an invoice. I'm writing this review because after six months my kitchen sink pipes fell off causing a big flood. None of the pipes were screwed on, but held together with putty. I called another plumber who reconfigured the pipes to make it more efficient and couldn't understand why Works set it up to fail. Charged me $200 for new pipes and a connector, which is a lot more reasonable. read more

How often do you have a pleasant experience with resolving a plumbing issue? Most of us would say it's rare and maybe even impossible. Well I am happy to say that Works Plumbing came to our home and we had such an experience. I'm so impressed that I'm writing this review as they are completely their work. We had a toilet that wasn't draining properly and contacted CA Water's 'HomeServe' (a good insurance to have) and they sent out the awesome team from Works Plumbing. From the beginning, my family and I were impressed. They were on time and very friendly and professional. We had the pleasure of working with Jeffrey P and Gordo. Jeffery assessed the problem right away and explained to us possible solutions and patiently answered our questions. He's just awesome! Super personalable, knowledgeable and professional. Would absolutely recommend them and if you're lucky enough Jeffrey is who helps you. It ended up being a more involved resolution and the 'Spartan' snake machine was used and solved the problem. They were so thorough and fast. They fixed our problem AND even used a great freshener at the end of the job. They removed their shoes, laid down sheets in the walkway to not track anything, had towels on hand as needed and cleaned up as they went along and cleaned up after the job was completed. I'm all for recognizing great work and services so this was it! Calling a plumber is always a dreadful situation, even for something simple. You are usually left with that 'used car' sales experience. Not with these guys! Great people, great team and great job. Recommending to everyone I know that needs this service. read more

Travis did a great job unclogging my kitchen sink and my son's bathroom sink! So awesome.

We recently closed on a new home in San Francisco, and the day we moved in (a Sunday evening) we unfortunately had a plumbing emergency with a spurting faucet that wouldn't stop running leading to a flood in our bathroom. After closing the water valves to the faucet, we managed to get the flow to a steady trickle. Upon searching for emergency plumbing services, we came across Works Plumbing, and although they were not able to send someone that evening, they were able to send Travis the morning after. Travis was gracious and knowledgeable throughout the entire interaction. He was able to quickly diagnose the issue and ventured out to find the appropriate parts to fix the problem the same day. Once he obtained the necessary parts, he quickly fixed the problem. I'm so grateful for the quick turnaround time, and especially that Travis did such an awesome job. Thanks Travis! read more

Works plumbing did an incredible job for me, they showed by less then an hour after I called them, accessed the needs of do the job, started right away and completed the job very quickly I would recommend them for your plumbing needs and will definitely call them the next time I need a plumber. read more

I maid a appointment with this company, and just to let you know they charge $49 for getting a quote. Then a guy came and gave me the most ridiculous quote for a tub drain. That's what a I call over charging. read more

We had a leak in our hot water pipe in our house. Travis was great, came out and gave us an estimate and was able to start on the project the same day and restore our hot water by the end of the day, while other plumbers were quoting us higher prices and longer times to schedule the work and to get it done. Friendly and quick service, we're very happy we went with Works! read more

My kitchen pipes were leaking. I was about to go to home depot and get a replacement pipe. We'll when I was about to remove the pipe, another was broken. I called lots of plumbers, no one could come until tomorrow. I kept trying and got Works plumbing. They came right away and Travis P. Replaced all the pipes under our sink. We love it! He was very pleasant and answered all our questions. Now we know who to call if we have any other issues. Thanks so much Travis read more

Ridiculously high quote, Beware! We had an outdoor leak in a very nice looking large home. My mom called her insurance agent to send a plumber and this is how Works Plumbing got involved. They came out quickly which was nice but quoted us $3,800 for the job, claiming it was a complex job that would take more than 2 hours. Since insurance wouldn't cover the leak, we quickly turned them down and had our general contractor come to take a look. Our contractor didn't have the time or parts to do the job but said that rock bottom someone could fix it for $500 and if you wanted to pay for a premium emergency service, max we should pay was $1,000. He helped to build our home and is one of the more ethical contractors I've ever dealt with. Ultimately we called another company and paid the $1,000 and the job was done under 45 minutes. Buyer beware if you have a nice looking home or if your mom called and sounded helpless. They tried to fleece us, they may do the same to you. read more

Works Plumbing - Small outdoor leak. $3,800 quote to my poor mom who didn't know what the technician was talking about. - Plumbing Near Me - Pacifica, California

Thank You Works Plumbing and Eduardo... Eduardo arrived right on time and explained our options. Very professional! Company offers a 10% discount for seniors which he got applied to our invoice. Completed the job and cleaned up.... Very satisfied with Eduardo and Works Plumbing. Dennis read more

I happened to come across these guys cuz they had to clear pipes that were clogging up a handful of kitchen sinks in separate units within our condo complex. Shamir was very informative and kept me updated with their progress. They worked way past their hours to hydro jet our pipes. Our association uses another company but I would highly recommend this company for anyone needing a professional job done. Also used all safety protocol during this time as well. read more

Margaret - I specifically ordered for an industrial endoscope camera, which your guys presented this as an option at $800, only to realize it would not be an option. Should they not have checked out the pipe prior to presenting that option?? That alone should have warned me not to have them run the snake. And what discount are you referring to? The $49 fee for them coming out without resolving any issues? And which was waived with the useless $300? I was not happy with the outcome and they gave me no choice but to pay this amount and told them that I would try to dispute the charge. And so I reported the issue with Chase and after weeks, they said I would be credited. That was quite a relief. But a few days later, I received a certified mail from YOU threatening to sue me. This just proves you are after my money. You had no regard for customer satisfaction!!! read more

It was a joy to have Edwardo in my home. He did a wonderful job. He was at all times courteous, informative and professional. No one Loves a leaky Kitchen. Edwardo made this experience the best it could be. He analyzed the many problem's and fixed them. He also looked at the contributing factors And taught them in a way that I Could understand what was going On. A marvelous experience! read more

I contacted Works Plumbing at 3:16 pm and cancelled another service provider who had been scheduled to arrive between 8 & 10am; but was steadily "running late". I had lost faith and needed real help. Works Plumbing assured me that they could get a technician.to me and have my project completed before they closed at 5pm. At 3:33 pm I received a text message with their technician 's photo stating he was on his way to my address. He was at my address at 4:11pm. Technician, Luis F. was cordial, courteous and professional. He got to work straight away while explaining the process and the actions he was taking in real time. He was able to clear my garbage disposal clog and snake the pipe to my complete satisfaction. My appreciation for the manner in which Work's Plumbing came to my rescue, so to speak, and completed my project on such short notice is above and beyond a 5 star rating. They kept their word and lived up to their promise. While restoring my faith in business during the process. Thank you, Work's Plumbing!! J. W. read more

I was worried about our plumbing issues but Works really saved the day for us. Travis and Lalo got the job done quickly, efficiently and at a fair price. Fantastic! read more

Great company that does quality work! I have used this company before to service my rental unit in Pacifica and they always do an excellent job. Upgraded my water heater last week to a tankless heater and they did a fantastic job. Technicians were on time and very professional. One thing that stood out to me was they even fixed the gate lock that was broken which they didn't have to.. they surely know how to go above and beyond what they came to do and go the extra mile! Much appreciated!!! Works plumbing truly WORKS!!! read more

Best service at immediate request. Excellent cleaning quality at a reasonable cost. The service did a great job. Keep up guys!!! Thank you for the great work and making my home shine! read more

I'm a small time landlord so when work is done I need documentation. Works plumbing provides great documentation in their receipts. The plumber Shamir is an upfront guy. I did have what I believe to be an error in the transaction. Basically a 49.99 job done was charged at 439.99. I did have to dispute a transaction, but after emails and talking with Ray he did reimburse me with a check for the difference and all well that ends well. read more

Would most certainly not recommend. Used them twice: First time went fine. Not great, but got the job done at what seemed a fair price. Second time was a complete disaster. Did not get the job done, left the shower unusable (I'm assuming by design so as to require further work by them), and charged at least 150% above market rate. Not populated by the sharpest tools in the shed... but definitely populated by tools. Your milage may vary, but I wouldn't risk it. Update: Hi Patrick. Thank you for responding. I would have preferred to have a more solution-oriented response when I spoke to you and your plumber on the phone, but I guess you feel a Yelp response is better suited to your needs rather than actually addressing the issue. Also, it seems unusual that as part of a "diagnosis" you would actually remove parts from a shower so that it no longer works. read more

I recommend Works Plumbing! Dominic helped us with a clogged sink with the water not going down. I called Works Plumbing and they arrived 20 minutes later to diagnose the problem., and they fixed it on-site. read more

We had a backed up kitchen sink , Travis helped us within an hour. So glad we went with works plumbing will continue to call works plumbing (: read more

This review is for Water Tank Heater Replacement. We got a referral after calling the Rhemm number, so we replied on Works Plumbing and what they said without checking here on Yelp. Like everyone else mentioned here, when you call them, you will get a diagnosis service fee of $69, which I think should be okay for the time to come. However, we got a quotation for a tank heater replacement for $4000 and a tankless heater for $9000. We didn't check around and replied to what they said and went with a cheaper option. However, this is ridiculously expensive. When I checked around with people I know, they have a similar service for Tankless $3500 (material of $1350 and replacement fee is $2225) or even cheaper for a Tank water heater. I don't understand why Works Plumbing charge me $4000 for the Tank water heater (material cost $600- $700), so the rest is $3300 for their 5 hours of service. I don't think it makes sense with the hourly rate and materials. I think it should be okay with the price of the Tankless Water Heater being $4000, but this is for the tank, and the material is much cheaper. Can you believe they charge $9000 for tankless (where the heater is below $1500 for the most expensive one)? It is so ridiculous and unacceptable for the price!!!! Do your homework first! Don't wait until the last minute to repair so you can check round. read more

Just had them service my condo in Daily city and they were so professional. You can negotiate with price especially on big jobs. I had chance to speak to the owner (Jorge) and he walked me through each steps of the processes that made it easy to understand and you know where your money is going. Thanks Jorge!!! read more

Travis diagnosed the problem and given me options to clear the plumbing w bathroom sink drain pipe I tried to do the Job myself but didn't have the heavy duty electric snake, it took a few moinutes and the Job was done Great Job read more

My appointment was for 2p.m. and the technician showed up at 4:15 p.m. I was charged $395 for a simple main drain clean out. Here is a quote for the usual charges for that job. Cost to Snake Main Line (Sewer Rodding) "...Snaking a main line costs anywhere from $100 to $250 though complex and difficult clogs may cost up to twice as much. The most basic and common approach is to rely on a drain auger, also called a drain snake. This is a long piece of flexible metal made to go down the drain and around any bends in the plumbing. Most professional plumbers have snakes that are 50 feet or longer to reach most clogs easily. If the clog is minor, it can be broken up using an auger in a matter of minutes. While it can get the drain flowing again, it is not actually cleaning the entire pipe. The heads are usually smaller than the pipe it's running through, so it only punches a hole through most clogs..." Don't hire this company! read more

Hello Works Plumbing, I am really disappointed with your response. Your not taking responsibility for the mistake your guy made in service and in judgment. My team assisted your plumber because he needed assistance. They never mentioned the slope issue. Your tech did and he documented that on his report. I called the next day and requested he come back. He declined due to the fact there was nothing else he could do. He mentioned the slope issue a number of times. Then he tried to upcharge my building by indicating that the line needs a jetwash. The line sat because we waited for the plumber who installed the line to check the slope and make sure it was up to code. It was. The icing on the cake, Rescue Rooter came onsite and cleared the line in less than two hours. The plumber never suggested a jet wash or sloping issues. He got the job done! Finally, I gave you guys a chance to make it right and your staff basically told me to F off. I'm not wasting any more time with an unprofessional company such as Works Plumbing and I don't think other should. read more

I've noticed standing water in my kitchen sink draining slowly, which I thought was a clogged drain. Called Jorge and he took time to talk with me with my plumbing issue and gave me helpful tips on how to unclog it which I truly appreciate before heading over. I'd recommend him anytime! He also helped my ninang (godmother) early this year with her kitchen clogged pipes. I called Jorge and he immediately went at their place and fixed their pipes in no time! My ninang was so satisfied with his work. Two thumbs up Jorge! read more

Leaking toilet repair/replacement. Eduardo was exceptionally fast and professional, helping me select the best options to fix the problem. Definitely 5-star service and will use them again. read more

Works Plumbing did a tankless water heater by Navien at our property in SF. They did a professional job wouldn't be more happier about the customer service experience they did an excellent job. Thank you Guys for a job well done! read more

$50 To have a tech come out, fine. But then they want $500 before they'll even give an estimate for a sewerline repair. And they don't tell you about the $500 until after the guy is there collecting the $50. They knew what the call was for: a sewerline estimate. Yet they're going to demand $500 (for an estimate!) after they got $50. Other companies did the camera and estimate for free and it took 10 minutes. read more

Over the past several years, I've had Works Plumbing install a bathroom faucet, a kitchen faucet, a bidet toilet; replace a water heater, and replace aged/stuck shut-off valves in my home. Jorge and his crew delivered professional and quality work every time. Works Plumbing is fantastic, and I couldn't wish for a better experience with them. read more

I called Works Plumbing and talked to George about a problem l was having in my kitchen and he was able to get a technician out in good timing. Thank you again for a job well done Works Plumbing. read more

This is my second time using Works Plumbing located in Pacifica, California. I was very happy with my experience the first time I used Works and very happy the second time as well. I had been putting off calling a plumber for a couple of jobs. An on demand water heater maintenance flush and a very leaky outside water faucet. Then my kitchen sink would not drain and that kind of forced my hand. I called Works Plumbing and the same tech as before came to the rescue. I love the transparency of this company! Travis was so nice. Professional, courteous and dedicated to getting the job done. Travis explained all of my options completely and in terms that I could understand. We agreed on the best plan and he went to work. The blockage in my sink drain proved to be as stubborn as the toilet blockage from the last service. Travis worked really hard and finally got it unclogged. Travis did the other 2 jobs quickly and efficiently and was on his way. Thank you Works Plumbing! I will recommend this company if I hear of anyone that need a plumber. read more