I recommend this place time 1000. They did every thing they promised. They matched a quote from another company, got my blinds in 2 weeks, and the shutters in less that 6 weeks just as promised. They are an honest company, with great service and products read more

Super nice and helpful even though they didn't have exactly what I needed (Costco's program requires their installation and I prefer to install shades myself.) The call to them was worth it because I had many questions answered and referred to other sources that offer self-installation. read more

Excellent experience from sales, customer service and installation! Definitely would recommend

With all the options out there, we are VERY happy with the end results of our 20 window coverings! We initially were asking for an estimate for 3 rooms (8 windows); however, since Jason our consultant met us at our needs, it made sense to cover them all. We realized quickly that World Class Window Coverings relationship with Costco brings to its consumers an unbeatable warranty, variety of quality selections, but also competitive pricing. Despite our 5-1/2 week wait for installation, we are ELATED with the products, installation and to have worked with such a professional team! read more

My husband and I love our new wood plantation shutters that we received at a wonderful price! The customer service was excellent and I never felt like i was being over sold. I loved the personal attention we received and how they worked around my schedule for installation. I will be ordering from World Class again! read more

No business is perfect cause shit happens regardless of how hard you try. How do you treat your customers when things aren't going right is what your business is all about. And I think that is where World class window coverings earn thier stripes. I had all kinds of issues. None of them were really their fault. But, Dustin was their to make sure everything was taken care and was completed to my satisfaction. There aren't many companies that really care for their customers. No wonder these guys are daimond certified. And their shutters are top-notch. If you are shopping for window coverings. Look no further. read more

My experience with World Class Window's was awesome! We have an over-sized sliding glass door that needed to be covered and we weren't sure what to do...Dustin came in with ideas and samples and helped us through the selection. The installation was done beautifully and I was amazed at how accurate the measurements were as the fitting was perfect! I highly recommend Dustin and Crew! Did I mention it was a great price too and their whole staff was incredibly friendly??? Thanks to World Class Window Coverings! read more

Dustin and his team at world class window coverings went above and beyond to work with me and my busy schedule to install my shutters. My work schedule required me to be out of town during the week so Dustin came by on a Saturday for me to install them!!! Not too many companies out there that will do that. I highly recommend this company and will recommend them to anyone needing window treatments. read more

From our first phone call to our appointment to measure and discuss possibilities to the excellent installation, everything was great! We love our shades! Every representative took time to explain and answer questions. We never felt rushed or pressured. The products are excellent. Installation was mess free. We are highly satisfied with World Class Window Coverings! read more

I found World Class window coverings online as I wanted to use someone local. I read all the positive reviews and chose to use them. Catherine came out to my house for the consultation with ample samples of draperies and window coverings. She was very helpful and spent time with me on making my decision. I was very pleased with the quality of the draperies and absolutely love the way they look! The installers did a great job also! I appreciate the follow up and always keeping me updated on the status of my order. I definitely would use them again and would highly recommend them! Thank you! read more

This place is terrible, DO NOT get your window treatments from here. We went with them because they were/are a preferred vendor of Costco and got a rebate back. Our appointment was for 10 am, an employee showed up at our door at 9:17 am and said he was early wanted to setup, okay no big deal. The other workers arrived around 11:30 am, an hour late! While they were installing of our shutters they damaged our window seal and didn't bother to tell us what happened. It wasn't until later that day we looked at all the blinds and noticed. We didn't even get an apology from them, I would've been okay had they just been honest. BTW, we know it was them because it's a brand new house and we had just done the inspection the day before. To make matters worse one of the installers told us they accidentally forgot to order one of our shutters while another employee told us they installed the shutter on another house by accident. We had to wait almost a month to get one window installation done. When we were in the process of scheduling the female office manager was not accommodating at all, she used the excuse that we lived too far from them and so we couldn't schedule a morning or late afternoon appointment. For the rest of our window treatments we decided to go with Budget Window Coverings, they are the best. Miguel was super accommodating, did an awesome job, his prices were lower, and great to work with. I highly recommend using Budget Window Coverings in Vallejo rather than World Class Windows, they are a joke and don't put the customer first. I would give them a 0 star if I could. read more

What a great service! I had all the window coverings updated in my home and it looks absolutely gorgeous! The installers were s professional and supportive in giving me the best service! I would recommend this business to anyone wanting the best service or a reasonable price. I am so pleased! read more

My fiance and I met with at least 10 different window covering companies and went with World Class. Dustin was our sales expert who really gave us the personalized service, information, and guidance we needed when selecting our shutters. He was great with answering our questions and was patient with us while we made our decision. Throughout the process Melisa in the office was great at answering questions, getting back to us in a more then timely manner and also made us feel comfortable with our decision. The lag time was about 7 weeks for our shutters and once they came we were very pleased. I recommend being present on the day of install to make sure the shutters are pleasing to your eye. Dustin again, worked with us during install to make sure we were happy. The service was great and we will be using WC again. read more

I had no idea what to expect when it came to selecting plantation shutters for my new home. Dustin was was the first vendor that I spoke with and was very helpful. I spoke with 3 other companies, including Costco, and did extensive research on the internet about wood types, etc. Dustin was extremely patient and timely answered all of my follow up questions. After about 2 weeks I decided to go with World Class Window Coverings. Dustin came out and put up temporory blinds for me (I had 17 windows). Once the sale was made and the initial deposit received I didn't receive any status updates until I sent an e-mail asking when my shutters would arrive. I received a very polite response that the they were on schedule and would arrive between June 6 and June 20 (8-10 weeks) and that once they were received in the warehouse they would call to schedule an appointment. One day I get a call that the shutters were in (right at about the 8 week mark) and that they would like to schedule an appointment for the next day to do the installation.. This was the only part of the transaction that kept me from rating 5 stars. I'm not sure if the shutters just magically show up one day at the warehouse or if they get a weeks advance notice so that they can call the customer at week 7 to try and schedule with a little more advance notice. I realize that this just be my issue but I heard absolutely nothing from them until I requested an update. The installation experience was fantastic. Steve and Paul or Jeff( ?) were extremely friendly and professional. Overall, I am very happy with World Class Window Coverings. My only comments are that they should proactively reach out once or twice after the sale to provide any status updates and I personally would have appreciated a phone call after the installation to ensure customer satisfaction. I am obviously writing this review on Yelp and responded to their customer service survey but I think society has become too dependent on social media and technology. This wasn't a $5.00 transaction at McDonalds (low dollar, high volume) and I think personal interaction for transactions of this size go along way towards leaving a positive taste. read more

we were referred to by Costco and that was the worse experience we had to deal with. It was supposed to be only 3 weeks but it took them about three months.The customer service is not there. You to have to deal with husband and wife when there is an issue and they do not care. They do not admit any wrong doing.For the money you spend you can find much better deal and better service. I would not recommend it to anyone. read more

Ordered 2 (count 'em, not 1 but 2!!) very expensive motorized blinds back in AUGUST. They were measured improperly. Installers came back out and BROKE the shade in my son's room. It is permanently in the down position. The last email I have from owner Melisa is August 27 saying she will get back to me. I was also given only one remote. Both shades went up and down at the same time. Next step is to deliver them back to their doorstep in Brentwood. Oh and on to the BBB. read more

We chose World Class windows based on the presentation that Dustin did for us in our home, They were the most expensive of the quoted we had received.. It took about 6 weeks to get the shutter as we had been told. The installers arrived and started the install on schedule. We chose shutters with frames at our windows were not cased so we thought this would be a better look. We chose 100% wood. The shutters themselves seem to be good quality and well made. The frames not so much the mitered joints are not the quality I expected and the first day the installation did not go well as the installers did not understand that when you have two or more shutter next to each other that the frames need to the same distance apart at the top and the bottom and that 1/4" is noticeable and not acceptable. The installers left without completing the job or cleaning up properly. I was not home for the next two days so they were to return on the following Monday ( I thought first thing in the morning) and they showed up about 1 pm. I asked where Dustin was as I had requested he come out and look at the job as I was not happy. Dustin arrived shortly after and to his credit stayed until the installers finished up their work, I now have to get some touch up paint to cover up where they were sloppy with the caulking on the first day. I still am not 100% happy with the quality of the product at least not the frames. Dustin did spend the afternoon with the crew and made every attempt to make me happy. I am a picky customer and expect that when I pay good money for what I was told was a quality product I expect it to be so. I believe that Dustin want his customers to be happy I wish I had selected another product read more

We have used World Class Windows Coverings twice and have been very happy with them. I like that they arrive when they said they are going to. They put the window shades and blinds up in no time and explained how to use the shades we bought. Love our blinds and darken window shades! read more

Our experience with World Class has been outstanding. They respond promptly to inquiries, their staff is friendly and very professional. Their installers are on time and efficient. We will call them again! read more

I wanted to wait awhile to see how everything worked out. We had new blinds and sunshades installed throughout our home. I would recommend this company. Strongest points is that they have excellent customer service and they stand behind their products. read more

If you are looking for high quality window coverings with exceptional service, look no further than Dustin and Melisa's World Class Window Coverings. They are prompt to schedule appointments, provide accurate estimates and make their customers feel like there is no one more important than the client they serve. I can't wait to start recommending their services to my friends and clients. Everyone needs window coverings, but not everyone can find such a professional and gracious team as this. read more

It doesn't get any better than this! We recently bought a house in Discovery Bay, I was looking for window coverings that would not block my view, Dustin came to our home with lots of choices, however I really needed input, and Dustin made suggestions that helped me make the right choice. They are BEAUTIFUL!! I couldn't be more pleased. Dustin made us feel that what was important to us, was important to him. Melisa was quick to provide a consultation time, there was no pressure, window coverings came in early and installation was a breeze. The kindness and professionalism of this company is outstanding. It truly has been an enjoyable experience from start to finish. read more

Dustin was at my home within two days of making an appointment. He brought samples and helped me select the perfect product for my home. I love my blinds and would highly recommend this company. read more

We've bought shutters from World Class repeatedly and now have fantastic shutters and through-out our house. Melisa could not have been more personable, efficient and friendly. Dustin has always been completely professional, honest and the level of service was first rate. Good ahead and try World Class; you'll be happy you did! read more

My family recently moved from Michigan to CA within the last 2 months and purchased a new house. Not only did we need new furniture, we needed some type of window treatments. We went online and googled providers for plantation shutters. World Class Window Coverings was one of three stores we researched. My wife and I made a visit to their business showroom and were very happy from the start to finish. We were greeted by two representatives who were positive people with smiles on their faces. The office manager (Melisa Yocum, spouse of Dustin, owner.) made a call to Dustin (out on another appointment) to get in touch with us to set up an appointment for showing various window treatment products. Dustin gave us a call within a couple of hours that day and we set up a viewing a couple of days later. Dustin was punctual and very professional in his presentation. He was at our house approx. an hour and a half showing us various window treatments and their qualities. He also gaves us a price during that time frame. We purchased 9 plantation shutters for the house, paid a deposit for the special order and the order was made that day. We were told it would take approx. 6-8 weeks before the shutters would be in. Office personel e-mailed us 3 various times to keep us informed on how the order was progressing. The order came in 7 1/2 weeks and we were contacted to set up an installation date within 1 week of the call. We were also e-mailed besides the call. On the day of installation a crew of 4 men came to the house unloaded shutters and proper installation tools. 2 of the men left to another job site and the other 2 proceeded to install the shutters and 1 solar shade (ordered 2 weeks prior to the shutters being delivered), 4 hours later the job was completed. The men were extremely neat before, during, and after the job was completed. They set down tarps at each window and when finished used a shop vac to clean up any excess materials. My wife and I were very happy with the end product. Dustin was there during the process and made sure everything was done in an efficient manner. The installation of the shutters and shade completed the look and feel of our house. We are so glad that we picked World Class Window Coverings as the store to do business with. We would strongly recommend to anyone to visit this establishment if in need of window treatments. You will be treated with friendly, competent, professional people. Jeff and Nancy Simpson read more

Dustin was knowledgeable and friendly during our consultation. He worked with us to fit within our budget and we are very pleased with the final product (wood blinds on some, shutters on most windows). There was a minor miss-order on one shutter (it didn't split open like all the others) but it was in a location where it doesn't bother us. World Class Windows followed up to ensure our satisfaction, and offered to come out to fix the minor error but it doesn't affect us enough to bother. :) Would highly recommend World Class Window! read more

I'm updating my review to an overall 4. I've had them do 4 projects. 3 were outstanding and one was poor. The products are great and when they were finally installed they were beautiful. The customer service issues I had with the poor experience were resolved and those employees are no longer with the company. The owner took responsibility for the problem and apologized. I feel that any project can go sideways, as mine did in a big way, but how a company handles a problem tells a lot about who they are. I'm happy and would recommend the products they sell and them as a company. read more

I got these guys through Costco, but I would have to say this company is very unprofessional. I ordered solar blinds for my business almost 2 months ago and they have screwed up the orders twice. The first time I had to wait several weeks to get an install date, and when their installer came the measurements were incorrect. They said since it was the manufacturer's fault they will have the orders expedited. Now it's been almost 2 months and the installer came again, but this time he only came w/ 4 out of the 5 blinds that was ordered and paid for. So that means we will have to reschedule for a 3rd time! And since they are installing, I have to schedule it during my non-business hours so it doesn't disrupt my regular operations. It's just very frustrating since it's the holiday season and I have family members who are visiting from out of the country for only a week, and I had to give up an entire morning only to find out that they still can't finish the orders that I paid for. I feel that since they made a mistake the first time, the least that they could do was make sure first that everything was in order before scheduling a 2nd install date. As I said, very unprofessional and would not recommend this company. read more

This company lives up to it's name by providing an outstanding product with deliberate and genuine customer service second to none. Dustin and Melisa lead an all-star team of experts that other window covering companies should strive to emulate. Dustin professionally provided a comprehensive in-home demonstration (sales pitch if you prefer) that addressed all my concerns. We struck a deal for 16 window coverings, a hybrid mix of plantation shutters at high vis locations and 3-inch blinds elsewhere for less visible windows. This mix saved me big bucks. As projected, the blinds were installed approximately two weeks later and the shutters approximately 2 months later allowing for manufacturing and shipping time. I am 100% satisfied with the appearance of my window coverings and twice as pleased with the follow-up customer service that continued until every aspect of the deal was perfectly satisfied. I highly recommend World Class window coverings and would not hesitate to use them again and again. read more