Have been a customer for four years or more. When ever I…read moreneed technical help or advice they are available to answer my questions. They also have a decent military and, veterans discount. The billing department also offers help and good customer service. Also, their equipment and installers are very patient and are able to offer good suggestions.

I have been a customer for over 5 years. Living in a rural area, reliable internet used to be hard…read moreto come by, so I was glad to find Unwired at first. I even have one of their relay towers within 500 feet of my home, and in the beginning the service was decent. Over time, however, the connection slowed significantly. When I called customer service, they upgraded me at no extra cost, but only after I asked. I found it frustrating that they don't automatically extend available upgrades to loyal customers. Their policy seemed to be that you have to complain or ask before they offer improvements--even if your service is struggling. That didn't make sense to me from a customer service standpoint. In the past year, the issues have gotten worse. Video meetings often cut out or force me to turn off my camera because of poor connection speed. I've spent countless hours troubleshooting and calling customer support, but nothing has resolved the problem. I finally tested a new internet option and was shocked at the difference: four times the speed at half the cost. When I called to cancel Unwired, they didn't even try to keep me as a customer--they simply admitted their product wasn't the best available and let me go. My advice: Before signing up with Unwired, research other options. It doesn't take long to find better internet service at a much better price.

So I walk in Kelly Moore!!!! There's this guy is name was Pahn an he did an amazing job for me. He…read morewent out of his way and got an eye match done for me. It was perfect. I would recommend anyone to him. Good job Pahn. Thank you for your hard work.

Fast and very attentive! Was greeted as soon as I walked…read morein. I was help by Juan, he help me get the best plan, for my needs. The team is great over all!

Extremely Unhelpful, I waited in the store for 45 minutes almost an hour until they actually…read morestarted to help me. Won't be coming back and I'll others not to either. 0/10 period

I have had their service going on 3 years now with steady signal n only 1-2 downtimes with minimal…read moretime(less than 15 minutes) and when I called because I felt my speed was a little slow(on one occasion) they were right on it and their call service is awesome (wait time was less than 5 minutes!!). Again amazing tech company!!!!

Ayera has been a great decision for us…read more During the 2 years that I have been using them, here are my comments. 1) They answer the phone quickly. Anytime I have had to call I have never had to wait on hold, they pick up. The people I have talked to in the office are always helpful and friendly. 2) We have the 60 MB plan and have not had too many issues. Occasionally there may be some lag time, but for the most part the service has been good. We do have a couple extenders in the house and I think these help a lot. 3) It is easy to set up your account online and manage anything you need. I am on autopay and it makes things very easy 4) We have had technicians come out twice over 2 years. Once when we moved in and again this week when we were able to upgrade to a higher speed plan. They had to replace the radio antenna to get the higher speed. Vance and Ryan were the technicians that came out. They are both professional, friendly, calm, knowledgeable and work efficiently. They arrive on time, introduce themselves, explain what they are going to do, and then get the job done. For me, it is the little things that matter. For example, this week when they both came out and it was wet outside from the rain, before they entered my house they wiped their feet. These little things show you that they care about what they are doing and that they want the customers to have a good experience. If you are debating about what internet to go with, choose Ayera. We have been very happy with our decision.

I am house sitting in Colombia California up on Big Hill for a friend and she has Conifer for her…read moreinternet provider.. it's the worst internet service ever it's slow and keeps getting stuck and the circle goes round and round... I would not use this service in my home.

We've been dealing with this company for 10yrs and finally had enough of their problems and…read moreexcuses. Every time we call about a problem, it's ALWAYS our fault. Called them 4 weeks ago about having issues sending pictures through a text and about dropped calls and dragging tv, she once again, blamed it on us. Telling us that we're running too many devices and that if we wanted to send a picture, we had to unplug our Alexa and turn our tvs off. Are you kidding me ?? We have 2 tv, an alexa, plus 2 phones and a tablet and this is too many devices for this company to handle ?? SERIOUSLY !!! She mentioned about upgrading our package, which we agreed to and she had no problem changing it, but after 2 weeks of not seeing a difference, we immediately called them to have them switch it back to the lower package, cuz it made no difference. The manager claimed she switched us back but when my husband called them today to make our payment, she mentioned we owed $75 and my husband lost his shit. She NEVER switched us back and called us both liars, saying we never called. I've never in my life had a company treat us so badly. Conifer needs to get rid of her and NOW. Every time we called her about an issue, the issue was always on our end. She never once took accountability and when we asked her how many megabytes we were getting, she said 25mbps. No wonder why she told us that we had to unplug our devices before doing anything, cuz this company doesn't have the capability to run enough speed to a small house of 2. Because of the POOR MANAGEMENT there, we are dropping them and going with Starlink. We can get 200mbps for the same price and get BETTER TREATMENT, something the manager from Conifer could take lessons from. If you care how you get treated, STAY AWAY FROM THESE PEOPLE, cuz they definitely don't care about their customers and today it clearly showed who they really are. WE'RE DONE WITH THEM !!!!!!