I work at a school and I use active pest control. I absolutely love them. We used to use a…read moredifferent company and they were so unreliable and wouldn't even communicate if they were gonna be a no-show but with active pest control I have never had an issue. They have excellent customer service and Edward is the best. He is kind, very detailed oriented, and explains the whole process and answers every single question that we may have. We appreciate him so much.

I have had Steven service my house a few times now and he seems very knowledgeable and takes time…read moreto explain things to me. So far, I am happy with the service.

I was having ant issues inside and outside of my house. I called around and found AABC, and they…read morewere able to come out the next day. They called to update me and let me know when the guy would be showing up. Joe came out and sprayed around my house and under the house (bless his heart); it was a hot day. Very professional. Great pricing, and their warranty is 30 days. I will recommend this company to my friends and family.

This is my go-to choice for pest control…read more I first contacted this company four years ago when we moved into our home and noticed issues with black widow spiders and water bugs. After my initial call, I knew I had made the right choice. The agent who answered my call was very helpful, friendly, understanding, and professional. I scheduled an appointment, and after one treatment, all bug problems were gone. Fast forward to a week ago. I saw a single water bug run across my front lawn while watering. Fearing these pests had returned and taken over the bottom of my home, I called this company again. The agent I spoke with was very friendly and professional, just like the first time I called four years ago. I arranged an inspection at a time that fit my schedule, which I really appreciated, unlike other companies that just tell you when they're available. On the day of my appointment, Joe came out and did a full inspection. Joe told me he found moisture in two areas under my home (I will contact a plumber soon), but the good news is that he didn't see any live water bugs--only a few dead ones. Joe was very friendly and polite, taking time to explain several options his company offers to prevent bugs from coming back. I will be using this company in the upcoming weeks for prevention. Joe also said there would be no charge for his visit--thank you! From start to finish, the customer service from this company on two separate occasions has been outstanding, and I truly appreciate it. The company and its staff are honest, trustworthy, hardworking, and experts at their craft. Thank you for resolving my concerns positively.

From my first phone call yesterday with Brandi and service today with Calvin, the experience was…read moreeasy and quick. Brandi was helpful and courteous setting up a next day appointment for our ant problem. Calvin texted to let us know he was on the way, show up right in the window they promised, and was kind, informative, and efficient. We have little dogs and I was concerned about them but Calvin gave clear instructions on how long to wait for the spray to dry outside. Hopefully we don't see any more ants but if we do, we have 10 days to let them know and they'll come back out to troubleshoot.

I saw the service post on FB and I reached out to them. Very friendly and answered all of my…read morequestions. They offered to remove the wasps and also treat the house for other issues. Price was super competitive matching others but they offered to cover ants, spiders webs , spiders, and mosquitoes. Richy arrived and got to work. I thought I had 7-9 nests and we picked up 18 wasps nests. There was a lot of work to do and Richy was busy and super positive. No complaints or adding extra charges. I appreciate the open communication / hard work / and commitment. I will definitely use them for all pest related issues.

Sergio is on top of fixing the ant situation we had in our house. Personable, professional and…read morefriendly. (My wife likes him as well) So far, so good! I got the quarterly service to make sure.

I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed…read morereport of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues.

I had an excellent experience with HomeShield. Both the inspection and service were done…read moreprofessionally and thoroughly. Thank you to Eric (inspection) and Vladimir (service).

Initially, this was supposed to be an "In between" our quarterly visits, because we found some ants…read morein our Master bathroom and front door, but we just moved up our quarterly service. This is one of the top reasons why I like Homeshield, the reassurance that if I find ants, they will do an "in between" service call! When William arrived, he explained that it could be the weather and/or neighbors having something to attract the ants (food, etc) Thank you William!! Very efficient and friendly! He offered to do a Follow up phone call in a week. Praying that Ants stay out!

Tom was awesome! He called me both before he arrived, during his visit (I wasn't home) and after he…read morefinished. His thoroughness both inside and outside our house was exceptional! He also tried to explain why I have to pay $62/month when Home Shield needs only to come 2-3x/year. Although I still don't understand the monthly charges, it doesn't matter because if Tom is a Home Shield representative, paying $62/month for Tom, even with no services, is peanuts! Fight On! Bob Israel, MD Professor, OBGYN. Keck School of Medicine of USC

Zay was great! I appreciated his time answering my questions and being honest about the possibility…read moreof the treatment leaving marks on porous surfaces. Let's hope the product works. I'm also happy that Kyle said if we have a problem between visits that they will return gratis.

Vincent took care of all wasp nests. Thanks for the fantastic job. My family appreciate the great…read moreservice done.

Great Service...Joshua L is very nice, friendly and professional. He notifies me before he arrives…read moreand checks in when he starts and finishes. He explained the treatment he performed and also addressed my concerns. Super happy with him!

We appreciate this company very much for all the help they have provided to us!! Ernie is the…read morebest !! He took his time to set traps all over our attic and spray inside and outside the house. He is super nice, very experienced and knowledgeable. For the price you pay- it is so much worth it to get their services. His manager Xander is the best too!! I guarantee your pest issues would be over when you use them. TRUST! An updated review - Derick has been here in our house twice and he's awesome! Friendly and professional at the same time. Our puppy Rocky loves him. Derick's service was fast and efficient. Thank you Derick!

We had a really bad flea infestation in our backyard that was getting worse by the day. I called…read morePremium Termite & Pest as I previously contacted them to get a quote for tenting and loved their quick and friendly service. Again, they did not disappoint. A real person answered and listened to my concerns. I was given a quote and explanation of what services to expect all in the same phone call. I booked them immediately. Erica came to the first visit, she was very friendly and listened to my concerns regarding the flea infestation. She assured me she would drench the hard and do her best to get rid of the fleas. She explained how long it could potentially take to see results. She continued to come and sure enough the fleas were gone in the timeframe she indicated. I highly recommend Premium because of their great customer service, great employees, and results. Their prices are reasonable and they are even willing to work to create a plan of action that works for you time wise and financially. They always give a courtesy call and/or text prior to coming which helps tremendously for us busy parents.

+Fast, quality work +punctual…read more+great communication +well-connected (contractors; workers; painters; exterminators) +compassionate (I love the eco friendly values)

The service was really hit or miss. The first time I used them, (which I paid a lot) I had a…read morewarranty and someone was able to come and check periodically but nobody ever did. I understand staff changes but I didn't have time or energy to micromanage that process and as a result I had to pay more to use them due to rats returning, it didn't seem to have fixed the problem since I'm having an issue again. The second time I used them, they were more diligent with the scheduling but I still had to remind them at least once to refill the bait boxes or check on them. I will not be using them again.

On June 5 2026, we found out that we had a rodent problem in our house because when I was sleeping,…read moreI heard some scratching somewhere close to my room. When I woke up in the morning, I saw that something had been chewing on my carpet and my wooden door. This is when we started to get concerned. We called our pest company to have them check out what was happening but when they came, they simple gave us some traps where they can get stuck. Throughout this whole ordeal, none of the traps that they gave us and we bought were ineffective. Fast forward a couple of days later, the rodent moved from my room to a smaller room where my dad likes to take a nap. He woke up in a panic because the rodent was on top of his blanket. This is when I decided to look for a company that takes care of rodents. I looked up on yelp and spent hours reading reviews and ended up choosing 360 rodent control. When I sent a message, they replied right away and got me on the phone to set up an appointment for a free inspection (Thank you Lee for coordinating this). Micah came in for the free inspection and spent the entire 2 hours thoroughly checking our entire house. Our house was built in 1940 and we bought it in 2012 so I understand that there's a lot of work that needs to be done. He pointed out the potential rodent entry points, checked our attic, our crawl spaces, etc and showed me some pictures and videos for evidence that we do have a rodent problem. Before ending the inspection, Micah sat down with me and told me the issues that I am having and was honest about what needed to be done. No upselling whatsoever. He was just honest about it. When I asked him about about how much this would cost me, I hesitated for a little but I was glad that they have financing options that would fit my budget. In exchange for my peace of mind, I decided to rodent proof my house with them. He explained to me what they were exactly going to do. During the day of exclusion, George, Jose, and Santiago came out to our residence at 8:45 am. They explained to me what they were going to do and did exactly what they said. They worked diligently and left our residence at 2:45 pm. I am hoping that we won't have this problem anymore. We will follow up with them in a week to see any progress. Thank you 360 rodent control team!

Gaz, came out and told me an honest quote. Very nice, respectful and gave me advice on where to…read morelook for help with my specific issue. If I were to need services, I wouldn't hesitate to call them back. Thanks!