01/30/25 - I've had a reoccurring issue w/the toilet in the basement not flushing. I had to have a plumber come out twice & rout the sewer line. Each time I couldn't believe the amount of roots that came out of the drain. Each time we cleared the drain & thought we had accomplished the task but within 2 - 3 months the toilet would back up & it became clear that we had a bigger issue than a simple routing of the lines This is when I called on Patrick from Xpert Flood Control & Seepage. I have probably been relying on Xpert Flood for all of my underground plumbing needs. They have always done right by me. When Miguel & his son Miguel Jr came out the first day & cut the floor open above the underground line to the toilet they worked small sections to avoid ripping up too much of the floor. As they worked back towards the toilet it finally became apparent that the clog was in the vertical line. When Miguel opened the line up the root mass was something I had never seen before. What came out looked like a 6" diameter mass almost 3' long of solid tanglement of roots. It looked like he caught a big root fish. Now I understand why the previous 2 routing were temporary fixes. The next day Juan came out and proceeded to remove the old drain completely clean & prep it for the new sewer line. In addition Juan also prepped the line to receive the connection from the horizontal sewer line back up to the opening for the toilet placement & the drain from the sink back to the sewer line. After of of these components were located they backfilled around the sewer drain w/gravel, soil & concrete leaving a flush surface. I watched in amazement seeing the work Juan did measuring & fitting all the components. I have used Patrick & his crew Miguel, Juan for many jobs before & will continue to as they do outstanding work (I JUST HOPE ITS NOT ANYTIME SOON LOL ) Thank all of you for an outstanding job as usual read more

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We just got Xpert Flood control installed after flooding twice this summer on the southwest side of Chicago. Although it hasn't been tested yet with heavy rain, I will say the xpert flood control team are very professional and seem to really care about their work. Miguel was extremely nice and informative with everything he was doing and when they finished they left everything how it was before. Considering they dug an 8 foot huge hole in my front lawn you would think my yard would be destroyed but they kept it in perfect condition. Was recommended to use them by our next door neighbor due to them having the only house on the block that didn't get a foot of flood water in their basement during both rain storms in July and August. I will also say the owner Patrick and his son Sean are nice and easy to get a hold of with questions you may have. read more

Xpert Flood Control And Seepage - Plumbing Near Me - Chicago, Illinois

Sean was awesome and the crew saved the day. My wife and myself had a horrible experience w sewage water entering our new home's basement. Recently finished and painted but had to go through a lot to finally do our own research. Found these guys and can't tell you how professional and quick it was considering the amount of work involved. New system in the front yard can also be used as a secondary man cave!! lol..we will never have water inside our castle again! Thanks again guys! read more

Expert flood control is the best investment I ever made They were recently out to fix a broken pipe underneath my basement floor, which had it broken would've caused me severe damage and thousands of dollars Because I've had them and they come out with the camera and look, they found where the pipe was broken and fixed it Excellent work neat cleaned up after themselves. I highly recommend them. Tina Roa read more

Miguel did a great job again! Answered all my questions . Very knowledgeable, professional and friendly. read more

Xpert Flood Control And Seepage - Plumbing Near Me - Chicago, Illinois

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After months of collecting 7 different estimates from various waterproofing companies in the Chicagoland area, I ended up going with Xpert Flood Control. They actually ended up being the most competitive and knowledgeable estimate. My project involved a full drain tile system installed in all of my basement so I was very selective about choosing the best company for this big job. From the moment Sean came, I felt that his knowledge and skill stood out from the rest. He explained the situation in a way that was simple to understand and also laid out all my different options. I quickly booked the job with the understanding that Xpert had a lot of jobs ahead of mine, yet they managed to get to mine ahead of schedule. The project manager Miguel was extremely helpful and patient with our questions and throughout the whole process, him and his team completed the job within the time frame they committed to. I was also pleased to see that the owner of the company Patrick, is very involved and helpful. I had a minor concern about an unrelated repair and he was extremely open minded and kindly offered to do the repair for a very reasonable and competitive price, way under market rate. I appreciate that the whole team is open to any and all questions and they are clearly problem solvers who go above and beyond. I'm so glad I found these guys. Highly recommend for any flood control/water proofing needs! read more

These guys are great. Professional, informative, on-time, and competitive pricing. Don't get me wrong -- this is not something you WANT to spend money on (and it's not cheap), but these guys do a phenomenal job. I am almost "happy" about the money I spent on this. Almost. Worth every penny! Patrick walked me through the whole process and came out to inspect the site before and throughout the job. Alex and his crew were on time, knowledgable, and did a great job. I am in awe of the work these guys can do in a few days (and I want to comment again on how meticulous and professional the actual work is--these guys are PROS). Now my home is protected from city backups (we've flooded 3 times in the last year) and I feel totally relieved. read more

My basement flooded twice this summer after heavy rains and after many consultations with plumbers, contractors, and neighbors, I decided Xpert Flood Control system was the way to go. Several neighbors got the Xpert system installed over the years and not one of them has flooded since. It's an investment and has given me peace of mind in the last month (not striking fear in my heart whenever rain is in the forecast!). Sean came over and spent an hour with me going over in detail how the system works and I loved the illustrated easy-to-understand explanations that come in their folders. They are busy so best to get on the calendar! That being said, Alex's crew scheduled within 6-8 weeks as promised and did a great job installing the system. They even worked a full day in the pouring rain and doing so probably prevented the basement from flooding again since they got the shut off valve working that morning. Thank you!! Sean's quote was the same price I paid, no hidden fees. Shoutout to Maria too who coordinated the installation and was very professional and responsive. read more

I wanted to take the time to thank Xpert Flood Control for the amazing work they did her at our home. We suffered some flooding in our basement I was able to get a free estimate from them and took my time to get a few more estimates from other contractors! My final decision was to go with Xpert. The reason I selected Xpert was because I tell you I had so many questions about the work: *First thing was all my questions were answered with confidence *The price was great *The company lives up to their name and reputation *They have the best crew working for them *The crew were very professional, respectful and so nice But the best part was getting to meet the Father and Son duo. Sean (son) was so nice and understanding of our situation. The easiest conversation I've had in a long time dealing with contractors! Patrick (father) was so kind and understanding and I must say he is a true closer. He came to our home and helped us with some work that extended into our home in the basement dealing with some bad work performed by someone who was not a contractor. They replaced a sewer pipe the same day in our basement. I must say this experience has restored my confidence in trusting someone to do the right thing especially in these difficult times. Thank you Patrick and Sean! read more

We have been meaning to write this review for a year. This company was so professional. Our home had many problems. The biggest one was water and sewage backup into our basement during flash floods in Portage Park. The representative was very knowledgeable and really looked for solutions without trying to upsell us on unnecessary items. It is so rare anymore to find someone who knows what needs to happen. We ended up installing a flood system that blocked sewage backflow from the street. You have to do something like this in Chicago because this city doesn't care if they wreck your home. The company even installs a camera such that, if sewage ever does back up from the main line, they would have the evidence in court to make the city pay for the damage. In the past year, we have seen sewage trucks outside people's homes on our block after a storm. We have not had sewage come through since. This was money well spent. They come out once a year to check on the system and their warranty is transferrable to whoever buys our home. Knowing what we know now, that would be a major selling point. These solutions are never cheap, but this company was great to work with and totally worth it. read more

No one wants to spend money on flood control, but we had no options after the basement backed up twice in the first few months of owning the house. Sean explained everything, and Miguel and his crew were really hardworking, nice, and neat. They did the labor, explained everything, and communicated the entire process, from what they were doing that day, when it would be done, to what to expect. This is a nice, family-owned company that is local. We highly recommend them! read more

These guys are my go to for anything related to flood control, plumbing back up, etc.. Super knowledgeable and will thoroughly explain or answer any questions you may have...Wouldnt use anyone else.. read more

Signed up in July, I was told they might not get to me till spring. The work was completed early and now I have piece of mind that my basement will be dry. Workers were polite and cleaned up everyday. Very happy with the work read more

This is an excellent company who solved a long running issue at my house due to work that was done in the past. Sean and Patrick both explained in detail what needed to be done. In addition to installing a new system on the outside of the house they also tore out the defective system on the inside and returned the inside tile drain to it's original state. Miguel, Juan & Gabriel were awesome!!! they worked their tails off even though half the time they had bad weather to deal with. There was minimum downtime in the house which we really appreciated. Will highly recommend them to anyone needing help in the future... read more

Great experience working with Sean, Patrick and everyone at Xpert. Another company quoted me a much more expensive project and wanted me to detach my front porch and move it! Sean came to give me a quote and even had Patrick come to give a 2nd opinion. They figured out a way to install the flood control system cheaper, sooner and without needing to move my steps. and while their schedule was booked a few months out, when they had an opening sooner, they squeezed me in! Patrick came out personally to check on the job several times. Their crew was friendly, professional and took great care not to damage my property, including my lawn. I definitely made the right choice by hiring Xpert! read more

We contacted Xpert to install a flood control system for our house. We had looked at a handful of companies but X-pert really impressed us. They provided a detailed & comprehensive plan and materials which explained the system. Alex and Jesus did an outstanding job with evident skill. We couldn't believe how much they accomplished in a short time, and they were a pleasure to work with. We fully recommend Xpert. read more

Had some water during recent storms and I called to see what other solutions could be done to help with my problem. Basically they told me to find someone else. This was even said, after I told him that 5 plus years ago i spent $15000 with them. I even said I don't hold them accountable, I just wanted solutions going forward and willing to pay. No thanks Xpert I will find someone else. read more

From the initial sales call to the completion of the project, Xpert Flood Control treated me with respect and a truly professional manner. We installed a flood control system in our front yard. I am an avid gardener, and quite a few of my plants had to be moved. They were replaced with a great attention to detail. Every aspect of the job was completed with the utmost of professionalism and quality! read more

On Monday October third my installation of a Flood Control system was completed by Xpert. I was impressed from the president Patric who was actively involved during the installation to Miguel who answered my questions satisfactorily and to Alex and Thomas who installed the system in a diligent, hard-working and professional manner. I would recommend Xpert Flood Control if you are having water issues. read more

I was in the market for a new flood control system for my house after the previous owner installed a terrible sump pump that was a disaster waiting to happen. After meeting with multiple companies, Xpert was clear winner. They were professional and very detailed, walking me through their recommendations and estimate. I put off installing the system for a month or two, which ended when I got water in the basement, of course. Xpert came out the next day to clear out the backed up sewer drain and then scheduled my work asap. Once they started, the crew was professional and courteous, since I was working from home the entire time. They were on time and cleaned up every day. During the instillation, they found drainage pipes that were improperly installed and causing problems and fixed those right away. In total, they installed a flood control system in the front yard and a new sump pump in the basement. All of the parts and equipment they installed are top notch and the work is impeccable. Multiple huge storms later (including one with 4" of rain!) and the basement is bone dry. I can't recommend these guys enough! read more

We just had our flood control system installed. Xpert was very easy to work with - they came in with a competitive quote, were straightforward and responsive, and they worked hard to get us in the schedule before the winter. I'd definitely recommend them! read more

On a scale of 1 - 10, 10 being the best, I give Xpert Flood Control and Seepage, inc. (Xpert) in Chicago a rating of a 1,000! This rating applies to the following categories: knowledge and expertise, responsiveness, follow-up, quality of work, cleanliness of worksite during /after installation, professionalism, customer service and overall good cheer - just to name a few! Having a basement flood is a daunting and frustrating experience. One can feel overwhelmed, helpless and at an impasse as to what to do and how to handle such a situation. That is until you call Xpert! When my newly renovated basement flooded, I made a list of several flood control companies to call. Each company I spoke with was helpful and informative. However, upon calling Xpert, I knew within minutes of our call, this was the company to work with and that there was no need to make further calls to any other flood control company. Patrick (company owner) took a great deal of time to explain all aspects of flood control to me in manner that was understandable and clear. He was very patient with me and my many questions and painstakingly explained the entire process of the flood control installation process to me. Talking with Patrick was like talking with an old friend. After the initial consultation, Sean, met with me in person (taking great COVID related precautions throughout our visit) to go over the particulars of the flood control equipment and what I should expect during every phase of the installation. Sean gave me his undivided attention throughout our entire visit. It was evident that he wanted me to have a very clear understanding of how the flood control system worked and what the installation process would involve. Sean provided me with detailed demonstrations of flood control systems (he even drew pictures that proved to be very helpful to further clarify what he was explaining.) Sean went above and beyond to ensure that I was comfortable and clearly understood how the flood control system would work. It was/remains an absolute pleasure to work with both Patrick and Sean! The crew assigned to do the installation of the flood control system was fantastic! They consistently showed up on time, were beyond polite and professional and always left the worksite in better condition than when they arrived! The crew was faced with a unique situation - my sewer line was buried further down than usual which meant additional digging and hard work. They approached this additional work willingly and with great attitudes. The crew consistently kept me up-to-date on progress and explained every step they were taking towards the completion of the flood control installation. Patrick and Sean are always available to address questions or concerns. In the year 2021, it's refreshing to call a company and actually receive a live voice on the other end. The entire office staff is very helpful and actually returns phone calls when they say they will do so. Also, Patrick and Sean were extremely flexible working with my challenges around scheduling this installation - which was further reassurance and validation of the Xpert team's commitment to ensure 100% customer satisfaction and accommodation. This huge and potentially overwhelming project was made a wonderful and educational experience by Patrick, Sean and their colleagues. I remain very appreciative and grateful for everything they did to ensure that this work and project went smoothly and efficiently. Reading this review, it must be evident that I am a very, very, very, very satisfied customer and fan of Xpert! I say with extreme confidence that if you need a flood control system installed in your home, look no further! Call Xpert, they will not disappoint! read more

I had a backed up floor drain in a sink line and roots in the main line, Xpert came out the very next day. They rodded out the sink and main line, problem solved. Patrick and Sean were very congenial, detailed and knowledgeable in answering my concerns. The techs were on time, polite and professional in attacking the clogs. read more

I had the unfortunate experience of my basement flooding again! Third time in 20 years. I finally made the plunge and had flood control installed. After checking out all the available options I chose Xpert and glad I did. Working with Sean and Patrick was so easy. All of the workers were respectful and hard working. The installation went without any issues. The unit looks very sturdy and well installed. I can now sleep at night when it rains. Thank you. read more

We are brand new homeowners who unfortunately bought a home and then 3 weeks in, had 6 inches of sewer water in our basement. We were at a loss and really didn't know how and why this had happened. I frantically did research and after reading many reviews, I chose to call Xpert. They are a local company which I always strive to support (especially during Covid-19). Sean came out the day after the flood even though he told us they were swamped. He quickly diagnosed the problem and said since it was sewer water, they would put in an emergency permit and begin the work in a few days. The 3 man crew showed up at the same time each day. Miguel (who is truly wonderful & has been an employee for many years) gave me a run-down of what had been done each day and what they would do the following day. Xpert quoted us the exact amount we paid and got the work done in the amount of time they stated. After the work was complete, Pat, the owner sent us photos and a write-up of the problem and work that was done for us to be able to go back to our insurance company after initially being told if it was sump pump issue, that our insurance wouldn't cover it. These guys are expensive, but they do good work. And in all honesty, with how often Chicagoland floods, you should definitely consider giving them a call if you have any water or flooding issues. read more

Sean is Awesome! Xpert Flood Control is the way to go. Very knowledgeable, walks you through the entire process, takes time to answer all your questions. Lifetime warranty, annual inspections, they have it all! read more

Xpert Flood Control just completed the installation of our flood control system and we are very satisfied with the job they did. Miguel is an excellent project manager and along with his team Juan, George, and Javier, worked very hard and were professional and efficient keeping us informed of each step in the process. They were neat, clean and respectful of our property. We have highly recommended Xpert to our neighbors who have also decided to get their flood control system. Thank you for a job well done and looking forward to a dry basement. Lynette & Rey read more

Very professional! So refreshing to find a company that works so diligently to make the customer happy. Very good hard workers left the job site clean and neat. I highly recommend this company! read more

Don't let the 5-star reviews fool you. These guys are chronic no-shows. I was looking for someone to do a power rodding in my sewer line from the garage to the street. They were going to come July 23rd. The night before, the Chicago area had the massive flooding rains, so they called to cancel since they had numerous emergency calls. OK, I understand. I had no flooding, so it could be worse. They set it up for Aug. 6th instead, a Saturday morning. So when it was close to noon, I was wondering where they were. I called the guy in the office and he said he lost touch with his crew. He was going to call me back once he got in touch. No callback and nobody showed up. Perhaps aliens abducted them... Just to be sure, I called again. This time they said they'd come Sept. 13th, offering no reason for the prior no-show. I called them the day before and they said someone is coming between 12 and 5:30 PM. So it's 10:30 PM now as I write this, and nobody came, called or offered to reschedule. If they are flood control experts, they're certainly not sticklers for punctuality or even showing up unless you got a $$$$ plumbing job for them. read more

Our basement used to take on water whenever we had heavy rain falls. 2 years ago, we contacted our city sewer in inspector (from Des Plaines) and he recommended Xpert Flood Control highly. We've now had our Xpert Flood Control for almost 2 years. It's worked perfectly. Last weekend, we had a record rainfall of more than 7 inches of rain in less than 1 hour! I figured, OK, this is the litmus test. If it holds the sewage back this time, it was worth the money we invested! Almost ALL of my neighbors got at least 12" of flooding. Us? NOT A DROP! I would say if you go with this system, make sure you get the maintenance package with it. It's worth it just for the piece of mind. Tim D. Des Plaines, IL read more

3 inches of rain in 30 minutes and not a drop in our basement! So happy with this company !

12/15/15 This is my second time using Xpert Flood Control. They had originally repaired a deteriorating foundation from the outside. My family wanted to use the basement as a living space, so we needed a dry basement. When I started to get water in three different areas Patrick recommended I do a complete drain tile system on the inside of my basement foundation, that it would eliminate any chances of water getting into the living areas. Patrick's team started on Monday and finished on Friday afternoon. Each evening, they cleaned up and organized the work area. The workers and foreman were polite and very clean. The Friday they ended, it was raining and rained all weekend, sometimes down pouring. All of the problem areas that I had noted in the past were bone dry as was the rest of the basement foundation. Great service! read more

We purchase our home in May 2012 that was built in 1952....In April 2013 we flooded along with most of our NIles neighbors...18" total in the basement. Never in life did I imagine this could happen! My inlaws told us about a system that could be installed to prevent this from happening in the future, they did the legwork.....about a dozen companies came out to their house with estimates and proposals and they gave their business to Xpert Flood , and Angelica was there go to person.....We watched the install and about a month after their install we had another flooding rain which once again flooded our basement...BUT their basement was dry this time.....Perfectly DRY !! The first storm they had 12", now none... We called Angelica and set up an apt and she made her proposal which we thought was thorough and we were given a written proposal for the price including everything, NO hidden fee's... We did have a few more proposals , just because , and we cam back to Angelica and Flood Experts.....We decided on Xpert for a few reasons...1 - My inlaws and their due dillegence on the history of many companies and products offered, 2- the product, we were very impressed with their flood system over some of the other ones that are being used and 3 they even offer a guarantee on their product.....Angelica was great...she answered every question and was very courteous with every call we had to her asking even more questions concerning in stall and information. A couple months later we were installed, July 2013. The hottest weekend of the summer so it seemed...their crews were unreal! The equipment was delivered the day before, the precautions that they took to protect the grass areas and existing landscapes and concrete were spot on......They were in and out in 2 days! Some of neighbors that used other companies had the mess for a week or more. Our lawn was pristine after wards....unlike some of our neighbors who had mounds of dirt with landscapers needed after the fact to clean the mess that was left behind.....The day after Xpert left....you would never know they were installing this huge system under our front lawn!!! It looked great....the only addition a manhole cover, for we chose that instead of the concealed lawn topper..... That fall, another large rainfall...we were DRY !! The following spring...DRY......some of our neighbors with out systems are still getting water.... I could NOT BE ANY HAPPIER than I am with Xpert Flood Control...They were very courteous to our needs and scheduling...They were dependable and they ran the business end as they should...without problem.. I am very confident giving a 5 star ratting based on our experience with Angelica and Xpert as well as with My in laws and many neighbors that also used them... Very Happy!! Definetly would use them AGAIN !!! read more

We needed some flood control recommendations for our basement in Park Ridge. After meeting with several flood control companies we decided to proceed with Xpert becuase they had competitive pricing and Patrick really seemed to be an authority with interior drain tile systems. After hiring Xpert, our decision was confirmed and we couldn't have been happier with the level of service and professionalism. The Xpert crew went above and beyond their quote to ensure that we were satisfied and the end product was of utmost quality. They are true professionals and are more concerned with a satisfied customer than about squeezing out every last cent from a sale. I would undoubtedly recommend Patrick and Xpert to anyone I know looking for waterproofing or flood control work. read more

If you want 100% satisfaction call Xpert Flood Control. My company manages over 30 condo associations and of course living in the City of Chicago, you can't avoid flooding units. Well, you can but you must be one lucky human or have a top of the line system to prevent flooding. Xpert Flood is our number one go to company when it comes to anything plumbing related. This company is a A+++ and they deliver every time! I deal with hundreds of contractors a week and I always look forward talking with Xpert! The owner knows exactly what he's talking about and is always ready to deliver. We have never been this satisfied and will continue doing business with Xpert. read more

We just had Xpert install our new flood control system and they did an amazing job. Angelica came out and gave us a detailed estimate and answered all our questions. The owner Patrick patiently and knowledgeably addressed all our concerns. He came to our house several times to check on the progress and answer any questions we had. Miguel and his crew that did the installation were organized, professional and explained every step of the installation and how the whole system works. Everyone at Xpert made this whole process easy and reassured us that we made the right call going with Xpert. Xpert is a professional, knowledgeable and reliable company. We made a wise decision to install a flood control system and we made an even wiser decision choosing Xpert. read more

I first used Xpert to install a flood system in the front of my house. They did a great job and managed to arrange to complete the project before we had to leave for a vacation. All the workers were friendly and professional, as is Angelica in the office. A few weeks after having the flood system installed I had an unrelated issue in my basement. Water was coming in through a dead gas line. I called Xpert and they quickly took care of the job. They cut the pipe our and sealed it with a membrane. I am confident I will never have an issue with that spot again. Patrick the owner even wrote a letter for me that helped me win my case with Peoples Gas to have them cover the cost of the repair. Overall I am very satisfied with this company. I will use them again in the future if need be and would highly recommend them to anyone. read more

My partner and I recently had Xpert install a drain tile system after we found pinhole sized leaks in walls of our foundation and the basement floor, as well as new sump. The drain tile system was the way to go, to make sure the whole basement was secure. Xpert did a great job, working with our schedule, and getting the job done right on schedule. Their also helping us get the best deal on re-drywalling the basement now that the flood control job is done. We look forward to their continued good work when they handle maintenance for us in the future! read more

I had flood control put in about 18 years ago and it has not failed me. I live in an area that floods all the time. These guys are the best. They have kept up the service on my flood control without fail for 18 years. I recently had a sewer pipe collapse underneath my front stairs and Xpert came out and fixed it perfectly at a very reasonable price. I have nothing but great things to say about these guys. Give them your business, you will NOT be sorry. read more

Every time I've had issues Xpert has always had the solution at a reasonable cost. Most recently I had 4 French drains installed, an industrial drain along my driveway and exterior waterproofing. In light of the heavy rain we have been having, everything works perfectly and I have no water issues. Patrick and Sean are very reliable and pleasure to do business with. The highly recommend Xpert as your first call with water issues. read more