The team was awesome in delivering and installing my new patio furniture. They were professional, efficient and even helped me move my old furniture out of the way. read more

Microwave delivery. I was texted and emailed updates for delivery day and time. Small delivery window! The driver called ahead to let me know he was on the way-wow! He was kind, smiling, and highly professional. Fabulous!! read more

I previously had a mattress delivered with a haul away of the old mattress. They were supposed to take it to a donation site, but they left it in a muddy puddle on our loading dock. Casper had to send another company to remove it. (1800 Got Junk was great!). This was 5 years ago in the XPO years. Now, I am supposed to have a replacement mattress delivered. (Now) RXO has no evidence that Casper delivered our mattress to them four days ago. Each number I call goes to an offshore agent. They still have our phone number from five years ago, which was deleted three years ago. I'm not feeling hopeful about this situation yet. We shall see. Update: Well, things are looking up with RXO since this review and response! I have scheduled my Chicago delivery. Hope everything goes well. Update: Welp you lost 2 stars due to a failed delivery while we were home waiting. Three people at the Front Desk of the condo building did not hear the buzzer to allow access to the loading dock. I received a call when they were already leaving or had already left. This was in contradiction to the text message I had received regarding there was one stop ahead of me. I wish I could say I was surprised. Update number 2: Another team did deliver our mattress two days later and I was notified prior to their arrival. The box they brought to the door was filthy. They did agree to hand sanitizer, so that helped. They delivered the mattress properly and removed the old one (with the filthy box). So I guess you're back up to 2.5 stars. read more

1st time having RXO deliver us a new appliance. So courteous & professional! Took extra steps to protect our stove while installing microwave & left no mess behind! Very impressed. Highly Recommend! A+++ read more

The delivery was earlier than anticipated which was kind of nice. The delivery team was friendly and courteous, and carried my mattress up four flights of stairs without complaint. read more

I'm really happy with my experience with XPO. I got a Peloton Treadmill delivered. Manuel and his partner were super friendly and efficient. They set up the whole machine within 30 minutes. No issues at all to report! Thanks for the great service. read more

Rxo - Shipping Centers Near Me - Bolingbrook, Illinois

Kept me updated on delivery time. The furniture was put together as promised. Very happy with the service all around

The two wonderful men who delivered my LG washer were amazing. They were efficient and communicated well with us. We noticed how seamlessly they worked together and were in awe of their professionalism and expertise. I wish I would have gotten their names because they deserve all the raises, bonuses, and employees of the month. read more

Jose and his team went above and beyond with our delivery. They carried heavy Polywood furniture up four flights of stairs without complaint, took great care during setup, and made sure everything was placed exactly how we wanted it. Professional, courteous, and hardworking - I couldn't have asked for a better team. Highly recommend! read more

Rxo - Shipping Centers Near Me - Bolingbrook, Illinois

I had a refrigerator delivered and installed and a second smaller fridge delivered. Everything was excellent, RXO took care not to damage my home and new appliances and not leave a mess. The representatives were courteous and made sure everything was done how I wanted it done. I couldn't be happier with their professionalism and service. read more

Rxo - LG French door refrigerator after installation. - Shipping Centers Near Me - Bolingbrook, Illinois

My movers got here & moved my fridge right in. (I really like how they worked together) read more

If I could give 0 stars, I would. The refrigerator installation we received was the worst experience we've had. The delivery men left the water line open and failed to close it, causing a leak that went unnoticed for two weeks, severely damaging our floors. As a result, we've had to pull up our kitchen flooring. I have called RXO twice and submitted an online inquiry to file a claim. I spoke with two different customer service representatives who assured me that a claim was filed, but I have yet to receive any email correspondence, claim number, or follow-up. This has been extremely frustrating, and I now face the additional burden of having to replace my kitchen flooring. I expect immediate action on this matter and a prompt response. read more

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Delivery was efficient, fast, professional. I would definitely recommend this company.

The 2 delivery men were super nice. My refrigerator was damaged though and now I have to figure out return and replacement :(

The delivery men for RXO were courteous and hardworking. We were very happy with their delivery and set up for our Casper base.

I am writing to formally express my dissatisfaction with the handling of my mattress delivery order. We bought a mattress from the Ritz-Carlton Marriott Collection. Our scheduled delivery date was October 7, but the delivery has been postponed twice--without any clear explanation or prior notice. Despite multiple attempts to contact the team, the only updates we received were vague assurances that the item was "on the way," followed by last-minute notifications--once as late as 10 PM--that the delivery would not occur. These repeated delays have caused significant inconvenience and financial loss. We had to take time off work to be available for the delivery, and because we live in a high-rise condominium, our HOA requires advance reservation of the loading dock. Each reservation costs $200, and we have incurred this expense multiple times due to the repeated rescheduling. This experience has been extremely frustrating and falls far below the level of service we have come to expect from Marriott and RXO. read more

On time delivery and frequent updates. Very courteous delivery team. Very helpful and patient while I looked for an extension cord.

2nd attempt to deliver, I had to take the day off to make sure I would be home for the installation. The team supposedly "came" and waited for 15 mins and follow in-home instructions. Let me tell you they didn't below are the reasons why: 1) They did not call me 30mins before arriving 2) They did not call or text me when they were here 3) They did not buzz / ring the doorbell so I really doubt they were actually here. I'd like you to do something about this as this is unacceptable. This is by far the worst at home delivery experience I have ever received. I almost want to give up on getting the appliances installed by your company. read more

Delivered took away my old washer hooked up my new washer everything was fast and efficient. Would recommend!

Right on time. Great communication and completed a difficult in house delivery and old appliance removal!!

Amaizing service, superior quality and attention to details. Highly recommended. Installed a new LG washer and dryer in my home, taking care of all the details and removing the old apliances. read more

Quick delivery, and great service. The delivery men were extremly polite and made the process super easy! ​

Very good. On time, quick, courteous and professional crew of two people. No issues. Thank you very much for the delivery and service.

Polite crew that quickly assembled our furniture and then cleaned up all of the boxes.

The staff were extremely respectful, courteous, prompt, and professional. I highly recommend this service.

The team delivered with great service. They were on time and very polite. Would recommend them

This buying experience was the absolute worst customer service I have ever received. I will never recommend RXO to anyone. My stovetop was suppose to be at my house on November 8th. RXO updated the delivery day to November 15th. But the driver "got stuck in traffic," so he/she never came. I finally received the stovetop on November 27th (after calling RXO every day for a week) and the stovetop is unusable and unsafe. RXO not only ruined my thanksgiving, but also my parents', my siblings', my aunts' and my uncles'. read more

Fast, Efficient, and courteous! Also professional! I would use again. They were so so efficient and nice. They had the tools out and ready to go! I love this read more

Amazing professional delivery men who were pleasant and knowledgeable. Arrived right on time and did an amazing job. Extremely satisfied

Everything went Great! They were polite, respectful, courteous and hard working! Highly recommend the 2 gentlemen who delivered today! Sorry, I'm so bad with names!! read more

Very courteous and efficient. Very careful with the cargo. Made sure that all cabinets were accounted for.

Delivery team was there when they said they would be! Professional / friendly and super efficient A great experience read more

This was our second time purchasing an appliance through LG, and both times they delivered and installed it using RXO. The team members were so nice and accommodating, and worked hard to get everything installed perfectly, despite us being on the third floor of a walk up. They're the best! read more

They delivered my TV in a timely manner, notifying me each step to delivery. The staff were professional and courteous

RXO handled delivery of a new Queen-sized mattress. Communication before the delivery was excellent, they arrived punctually at the start of the delivery window after letting me know they were on their way, and were courteous and very professional throughout. read more

We've had two recent delivery/set-up experiences and both were excellent. The service just as expected. Communication prior to delivery was thorough and accurate. Shipment tracking is awesome. Everyone we spoke with or who came to the house was very professional - great at what they do! read more

I have a full kitchen appliance package that was scheduled for 10/9 for nearly 2 months. Either Samsung or RXO confirms the delivery is on track every week. 4pm the day before delivery, RXO tells us the delivery is canceled. I wasted a day of PTO for nothing and still don't have a new "confirmed" delivery date. I'll update this review if the delivery happens tomorrow. update - RXO first confirmed the delivery tomorrow, and then followed up a few hours later canceling it. absolutely absurd how terrible this company can be and still have business. read more

In an era where customer service is lacking, this experience was a welcome exception. From first order to keeping me updated on delivery to the delivery itself. All was 5 star. Delivery team was exceptionally professional and kept me up to date on status. Well done, RXO team!!!! read more

The company that Frigidaire affiliates with Eltrolux is bad customer service they delivered two wall ovens and left. No installation or haul away that l paid for, not cheap. Two wall ovens sitting in my garage. read more

Rxo - Shipping Centers Near Me - Bolingbrook, Illinois

This was a 1-star which I'm updating to a 3-star because of the follow up The original problem in the process remains. They did not deliver the boxes when scheduled. The boxes did not make it onto the truck and were not accounted for. Text message alerts were hopeful, but ultimately inaccurate. I got a call from an offshore person who was polite but unable to help me. All of this was frustrating. Because I posted here on Yelp, I got access to a special support service which stepped into to resolve my immediate issue. They were easy to work with and helpful. In the end, my delivery was delayed by a day, but everything arrived in good condition. So this seems a 3-star effort result. read more