I would actually give it 2.5 stars but I rounded up for 3 for the review. Ambiance was nice enough and was clean with low traffic. We ended up ordering hot and sour soup, egg flower soup, pepper beef, honey walnut shrimp, double pan fried noodle with seafood, and salt n pepper squid. Food wise it was solid, the soups, shrimp, and noodles had good flavor. The salt n pepper shrimp was a bit salty but I enjoyed it. The pepper beef was about what I would expect. Now to get into the negative aspects of the experience today. We were celebrating my Aunts birthday and the service was what was off putting. Our waitress seemed like she was rushing us with the service, not moving around the table but opting to hand out the dishes from a fixed spot. She was doing drive bys with all of our dishes. To top it off she just dropped the check in the middle of the table while we were still eating without saying a word. Normally this is a practice that's ok when it's getting close to closing time but the server will say something like "Here's the check for when you're ready". It came off as rude to us. Then later on she took the plate with my son's fortune cookie on it while he was still eating, it was bizarre. Look I fully understand wanting to go home, I was a server/bartender before so I understand to a certain extent. But there's better ways of going about it especially considering it was 20+ minutes before closing time when we were wrapping up dinner. On top of that we were one of the few tables dining so I can't even give it a pass. Sometimes if it's super busy I expect that service may drop a little but at the end especially, we were the only table left. As much as we have enjoyed dining at Yu's in the past (Schaumburg location) this experience will probably not have us as repeat customers. read more

The food tasted good, and the service was friendly, but I left feeling disappointed by the value. I ordered the Mongolian beef with rice, and while it was prepared well, the portion was only enough for one person. At around $20 for a single entrée, it felt overpriced for what I received. Also no dinner combos for single people. Just Alacart. What really stood out was that the tables around me appeared to receive noticeably larger portions of the same dishes. Since I was dining alone, it left me wondering whether my portion had been reduced because I was a solo customer. I can't say for certain, but that was definitely my impression. Ironically, I feel like I probably would have received more food if I had ordered takeout instead of dining in. I don't mind paying more for quality, but I expect the portion and value to match the price. Unfortunately, this experience left me feeling like I didn't get what I paid for. read more

Yu's Mandarin - Dining room at 7pm - Chinese Near Me - Vernon Hills, Illinois

My fiancée works near Yu's Mandarin, so I like to join him for the excellently-priced lunch specials (rice fished include soup, a wonton chip, and an egg roll). Several tables are set with a pitcher of water and hot tea, so you won't go thirsty, and service is super quick so you won't miss your after-lunch meeting. I often get the cashew chicken, garlic chicken, or chicken with vegetables, but every dish I've tried is really good. The restaurant is cute and has some larger tables with built-in lazy Susan's, perfect for family style eating. For my old school friends, Yu's is in the Wagon Wheel spot! read more

Service 1 no water Asked for low sodium food was disappointing we drove to wheeling, usually it's better . Food came out tepid hot sour wax not good . No sauces no serving spoons. read more

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Yu's in Schaumburg used to be legendary. Not this location. The moo shu arrived with FLOUR TORTILLAS. Tortillas. Not pancakes like the menu promised. Nothing says authentic Chinese dining quite like accidentally making fajitas at the table. Then came the egg drop soup featuring shrimp that apparently skipped the "cleaning" portion of food prep school. Let's just say the visible poo vein added a bold seafood flavor profile nobody asked for. The pad thai looked like it was dyed with a traffic cone, but honestly it was probably one of the better things we had, which feels concerning. The appetizer platter arrived thoroughly cremated. Those meat skewers didn't just get grilled, they fought in a house fire and lost. Service was equally underwhelming. Our waitress seemed physically opposed to walking around the table, choosing instead to reach across everyone to hand over plates and refill drinks while dripping water across the table in the process. The ambiance was lacking energy and polish the original location once had. What was once a really great restaurant now feels tired, run down, and underwhelming. Maybe they expanded too fast. Maybe a great chef left. Maybe the kitchen is being held together by hope and old Yelp reviews. I don't know. I hate writing reviews like this because Yu's used to be a favorite, but based on this experience, we won't be back. read more

Yu's Mandarin - Dirty seafood. Veins uncleaned. - Chinese Near Me - Vernon Hills, Illinois

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One of the servers told us that the restaurant was under new management and that the Yu's were under the same now to provide consistency. I've been to Yu's before, have I? The restaurant was large and spacious and starting to fill with groups. We selected the special which included soup or salad (no salad), appetizers and two entrees. This took away the guesswork. The hot and sour soup was just the right ratio of tangy sour and hot peppery. The appetizers were a mix of fried and skewered meats. I enjoyed the crab Rangoon and the shrimp toast (a little greasy). My companion said the skewers were fine. The Kung pao chicken was the right amount of hot, with colorful peppers, peanuts (and water chestnuts!). The sweet and sour shrimp was covered in the vivid red sauce I'm not crazy about but there was plenty of shrimp. They brought us fortune cookies and sliced watermelon in parfait cups, This was classic Chinese restaurant food. Good, tasty, dependable. Service was very prompt, and friendly, eager to please. We had plenty of food to take away. read more

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Stopped by for lunch today and had a very nice meal. The waiter was friendly and attentive, and the food was pretty good. We ordered soups and they came out very quickly. The entrees came out quickly too as I was still eating my soup when my entree arrived. And for what I believe was a first for me, a robot brought food to my table! We ordered hot & sour soup and egg drop soup. Both were very hot and had some small shrimps which was a nice change. We also ordered lemon chicken and Szechuan eggplant. I liked the eggplant a good bit. The lemon chicken was nice but I think it would have been better if it was a bit more lemony. Overall, I enjoyed the food and look forward to trying some other dishes. read more

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Been coming here for years I came here in the weekend but I notice we did not had a soup no more the portions are smaller but to me today was the food was tastier and also we had the most polite and kind server he was very extremely friendly . You can never be wrong coming here and what I loved the most was they made me beef egg foo young Ambiance very family and friendly. We saw too many friend dates read more

The restaurant is clean and makes people comfortable. The food are also good. Especially the fried Soft-shell crab, it's my favorite. The service are also nice. read more

Yu's Mandarin - 干煸肥肠、椒盐软壳蟹 - Chinese Near Me - Vernon Hills, Illinois

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I ordered Kung Pao Shrimp and Crab Rangoon. I am a long time Chinese food fan. My idea of Kung Pao Shrimp is the sauce (not gravy), chilis and peanuts. Not other vegetables and no peanuts. I will not order it again. The crab rangoon had very thick egg roll skin, instead of a thinner wonton wrapper. Will not order that again. On another occasion we had ordered Mongolian Beef and it was excellent, best I ever tasted. I said in the beginning I am a long time Chinese food fan and I have to say it has gotten very hard to find good Chinese food and I feel there are less and less Chinese food places. The service was very good both times. I will try it again but not for a while. read more

the service was very good, the food was fresh and prepared well, I gave them 5 stars because they are miles above where they were. We will go back - The mu shu pork was my favorite. We wish them well as we move forward. read more

Food was bland Service was indifferent Too brightly lit Didn't care that they had a robot running around They did have human servers We won't be going back read more

Food was very sub par. Ordered the chicken fried rice, dumplings and the pad Thai. Would not recommend any of them. Dumplings were large and lots of dough. Lots of air inside of the dumpling and the meat looked undercooked. Not impressed. Pad Thai had zero flavor integration. Basically just took the ingredients and put them on top of noodles. Chicken was chewy and tofu was mediocre. read more

It was literally just okay. The service was fine. The food could definitely be better. The jajangmyun is definitely a Chinese dish and not a Korean one. I know this is a Mandarin joint but the other Mandarin place we frequent has Korean janangmyun so don't come at me. We come from Indiana so we probably won't be back... There is a lot for parking and the bathrooms are decent. read more

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I really don't like to write negative reviews but this is one of the worst meals we have ever had. As other reviews mention I have many fond memories of the Schaumburg location. This location does not come anywhere close. The first issue started with our drinks. I ordered a mojito and my boyfriend ordered a passion fruit mojito. Our waiter came back with two bright green drinks but in different shades of green. It wasn't what we ordered. He said to keep one and he wouldn't charge us for the other. My boyfriend couldn't drink his drink. So we tried again. He ordered a peach sangria and I again ordered the mojito. I got another green drink it was not a mojito. It was in a martini glass, no club soda...he gave my boyfriend his drink but called it something else and it wasn't a sangria! I sent back my drink. Onto the food. We ordered chicken sticks for an appetizer. They were dried out, thin pieces of meat. We ordered shrimp dumplings. They brought out the chicken first and we asked about the shrimp dumplings and our waiter said they take longer. It would have been a plus to know that when we ordered. When those arrives they were pale glue like dough with nothing inside except a shred of shrimp. Off to the entrees. Mine was served first. Kung pao beef but it didn't have peanuts. I did request mild spicy and it was ok. The bowls of rice were small portions and didn't taste like true jasmine rice. A few minutes later my boyfriends orange beef came out. It was a plate of super tough beef he couldn't cut with his fork or chew. I tried it and I couldn't chew it. It had a huge pile of some gooey sweet spicy sauce on top. The beef in my entree was tender and nothing like the orange beef. My boyfriend and I shared my meal. The fortune cookies have the same fortune printed on them unless we somehow got two of the same. Also, on the other side of the fortunes are advertisements for Jockeys women's underwear. We both thought that was unusual. There is a robot that carries out the food. A waiter follows it, and then puts the food onto your table. Our waiter didn't write anything down, so I don't know if that's what caused some of the confusion with the drinks and possibly our meals. No, he kept insisting that the drinks were accurate. We got the check and luckily we weren't charged for the drinks. We won't return. read more

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Hopefully the owner takes notes of every complaint here. The sewage smell was the last of their issues so hopefully if they reopen this is not the only thing the fix. Service and food was so bad at this location they offered discounts on your next order if you showed them you rated them 5 stars lol. What a joke. Put it this way, we drive all the way to wheeling and go to the Yus there. read more

This is the first time I've been since they reopened and it was great before. Now I'm not so sure. Went for dinner with my mom and a friend. The server wasn't very attentive and didn't check in on us. Someone else did. None of our food came out at the same time. My mom got her meal, Honey Walnut Shrimp, which wasn't very crispy our friend and I had to wait much longer for our food. I thought all plates for a table should come out at the same time....at least that's my experience at all other restaurants. I ordered the Sizzling Korean Beef but it tasted more like pepper beef. It was good but I'm not sure if I got the right item. It was busy there for a Friday and it looked like they had plenty of staff, yet we had to grab another server for boxes to pack up our food and another for our bill. Not sure what happened to our server. I'm not sure if I'll go back or just order take out. read more

We have really enjoyed this place. We didn't go for a while because of the reviews, but I think they're totally unfounded. We have ordered out. We have sat in food's been delicious consistently so reasonably priced when we would eat their as a dine in the atmosphere was really nice. Staff was super helpful and accommodating and Quick to provide to serve us or refill water or provide more tea. Whatever it might be so really enjoyed our experiences there. read more

Hosted a lunch on a Monday afternoon for about 32 people in their separated banquet room. It consisted of 2 long tables, fitting 16 people each. They do have banquet menus where you pay per head, but it ended up easier to order a la carte and serving everything family style. Their egg flower soup (is really good, chock full of tofu, egg, vegetables, and even a bit of baby shrimp) costing $3.95. Stir fried string beans ($13.50) and Seafood double pan fried noodle ($14.95) had the very thin chow mein that my MIL and SIL really like...not all chinese restaurants serve this type of noodle and because it was served fresh, you can mix the noodle and sauce at your own levels to get the level of crunchiness that you want. Mongolian beef ($17.95) was used decent quality beef and had plenty of sliced yellow and green onions. Rainbow fried rice minus shrimp ($11.95) was well mixed and very dark (a lot of soy sauce used) and served as a good base for a lot of the dishes. Three ingredient taster ($17.50) was like a happy family dish with shrimp, beef, and chicken stir fried in a light sauce. Kung pao fish ($17.50) was good...this is the dish I ate the most of...the same sauce as the chicken dish, but I enjoyed it very much with the white fish. Shrimp toast ($9.50) was a hit with the crowd... I thought it was very greasy (deep fried bread...what do you expect), but it had plenty of shrimp paste and a lot of people loved it. Chicken wings ($15.95) was a bit of a miss for me...the wings were small and had been cooked so long that it was too dry. Pot stickers ($7.95) were what you would expect from a non dim-sum restaurant...mediocre. Shu mai stuffed with crab meat ($7.5) was OK...couldn't really taste the crab. They had Tsingtao large bottles ($9), the light lager went great with the food. Fountain drinks are $2.50. White rice and hot tea was complementary with our meals. Pretty much everyone in the group know good Americanized Chinese food, and everyone agreed the food was good. 20% surcharge was added to the bill, and each item ordered was clearly marked. It ended up being about $25 per person after tip and tax, which we thought was very appropriate for the level of service and amount of food that was given. read more

Um... very average food. The lunch special is a pretty good deal for $10. I wouldn't spend more than $10 here, though. I got the sesame chicken lunch special. It comes with sesame chicken over crispy noodles, crab rangoon, fried rice, and a choice of soup. First off, the crab rangoon had NO FILLING. Absolutely none. It was just a dried out flap of fried dough. The soup was fine. The fried rice was tasteless. The sesame chicken was decent. Everything here is decent for what you'd expect from a cheap Chinese lunch place, but the fried rice/crab rangoon were pretty bad. Service, on the other hand, was friendly and quick. read more

Yu's Mandarin - Noodle Soup - Chinese Near Me - Vernon Hills, Illinois

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We visited for Friday lunch. The place was almost empty. Hot tea was preassembled in carafes on the tables. The tea was cold, who knows how long it sat there and how many people used it prior. Unsanitary. The food was edible, but not good quality. The waitress appeared annoyed and indifferent. She rushed our order and then spent the rest of the time talking and hovering over a male customer in the booth next to us. We couldn't wait to leave and will not return. Very poor service. read more

I thought I give this place another try! We ordered five spiced beef (didn't have the five spiced flavor at all), double pan fried noodle with seafood (it was too salty, only had a few pieces of seafood), Singapore rice noodles (not enough curry flavor and the noodles were too long) and Seafood Peking Noodles (there wasn't much seafood at all, lots of onions and zucchini instead)! Most of the dishes were not what I had expected! There were pictures of the entrees shown on the menu but the actual dish didn't look like the picture at all! read more

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Soup is good for the soul...and sinuses! This winter's flu season has gotten its hooks into me with a nasty cold. My brother, who swears by Asian cuisine for good health, suggested Hot & Sour Soup. I sought out Yu's for some remedy! The soups here were great--generous ingredients, cooked to tenderness with the perfect amount of heat and sinus-clearing spices. I asked for a bit of chilies added and they happily obliged. We also got the lunch special for 10$. Orange Chicken, again with extra chilies, and Mongolian Beef. The value for $10 was there, but the fried WonTon was cold, whereas the egg roll was steaming hot. Excellent job at the carry out counter by the workers...hustling to get everyone on their way, even with a smile. We will be back for dinner carry out soon! read more

Glad it's back open again, say under new management. Service has improved more servers now, the inside has some changes too getting rid of some booths, more brighter, as for the food it's similar to before but seems to have less ingredients ie the noodle platter has less pork, squid, smaller shrimp and scallops, no zucchini etc. We also has shrimp fried rice, lollipop chicken wings, beef with scallops and a fish soup. Portions are smaller. read more

Food is very good here. Their Mongolian beef is our favorite. During the week you can not beat their lunch specials prices. Atmosphere is pleasant and service is prompt including help from robot read more

Glad to see they reopened I love the fact that they had some different dishes from the Schaumburg location like egg foo young and others , the pot stickers at this location are smaller they need to up the size of those ...but otherwise I love this location! read more

I would not recommend this restaurant except for the Mongolian Beef, which I my dinner companion said was prepared well and tasted great. The egg rolls were very small and tasted prepared- like they purchased them frozen and just deep fried them. My Happy family was highly over salted and simply terrible. If you prefer brown rice, you're out of luck as they only offer white. If you want good Chinese, go to Hong Kong chop Suey take out in Libertyville- hands down far better quality and tasted great. read more

We moved from the city and looked all over for a decent carryout place for Chinese. We thought we had found our place and ordered from YU's @twice a week; though admittedly we also occasionally order from the Wheeling location depending where I am when ordering. Today, when I ordered, I specifically mentioned that I wanted the dinner size, not the lunch size which is smaller. When I got home, I still had a tiny amount left from an order I had from 5 days earlier. Instantly I noticed that the order today had a container noticeably smaller than the previously. Measuring from the inside of the container where the food is held; Here are the differences: Previous container: L=7 1/2 W=4 7/8 in. H=2 in. Both were filled to the top at time of pickup. Their food is outstanding. I called and spoke with someone and he said, he went back and spoke with the chef and stated they ran out of the larger containers; but assured me that I was not shorted on my food. There is a significant difference in interior space between the 2 containers. I would have accepted a simple apology; but "doubling down" makes me wonder??? Is this the new size paradigm or covering for a mistake? Previously I have rated this restaurant 5 stars for carryout and have even recommended them. I guess instead of raising prices we just get less? Still, the food is excellent. Today's Container: L=5 3/4 in. W=5 in. H=2 1/8 in read more

Yu's Mandarin - Chinese Near Me - Vernon Hills, Illinois

Food is amazing once again! Peking noodle, noodle soup and sweet&sour pork(k) are our go to dishes. We've loved it for so long but one day, everything was different. Tried few more times and we called it quits. Then the news of renovation hit and return of previous management. After a long wait, the dishes have returned to its original glory!! They are amazing once again!! Thank you for coming back! We've waited so long. Welcome back!! read more

Went to Yu's for a lunch w/ a large group 15. When we arrived at 11:30 on a Sunday the restaurant wasn't too busy. But once it hit noon the parking lot filled up. So I think if I had to do it again, I would arrive at 11:15 get my order in before the other tables. The service was ok, the server had a funny sense of humor and kept a smile on our faces. He left us with a couple of large tea carafes which was nice and brought out ice waters for all. Since we didn't really fit at one table they sat us in their party room area which is a long table with four booths along side. I think all together could hold about 40 folks if totally packed in - but it was good for the children to have some space to roam a bit. The tables didn't allow for the usual Asian round table family style so we kind of setup a buffet line with everyone grabbing a little of everything before sitting down. It took a standard amount of time for the food to get out - and all the dishes came out all at once which is what you're looking for when dining at Chinese restaurant. Yu's is known for its hand pulled noodles so you know we had to get that, the stir fried noodle had a 'hint' of the "wok hey" that you're looking for from high heat wok cooking, but it was not as strong as some other places. It was probably the best dish we had. We also had some salt and pepper prawns which were deveined, shell on, head on (trimmed of the sharp spikes). Salt and pepper squid was cooked nicely - again, benign as far as spice (but we had kids - so many that was taken into account as well). I though the jelly fish appetizer could have used a bit of fresh chopped garlic or chili oil to bring out some heat, would have been nice if the pickled veggies were julienned as well to mix it up more like a salad - the slices were a bit thick in my opinion. The green beans were cooked nicely though needed a tad more garlic and heat to it. All together if you've been to a Chinese restaurant before, Yu's would hit the spot pretty decently. You have to get their hand-pulled noodles - it's springy and has a decent chew. They also have another location in Schaumburg - which was one of my favorites in the burbs back in the day. I think the value in pricing is still fairly decent (compared to what other places charge). the service is ok (we didn't feel like it took a long time - just watch it around the busy times), and plenty of parking. It's November, so didn't get to dine on their open deck which I believe would be great option in the summer. I would come back. It was a good meal. I think those who order Chinese-American dishes give a thumbs down. But the real Chinese dishes are pretty well cooked. Please go beyond sesame chicken,. Mongolian beef and general tso's and please order things that you have not tried before it'll be worth it. read more

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4 stars for the food. 2 stars for cleanliness. Some of the seats were torn and walls were stained. Bathroom isn't regularly cleaned. I would hate to see the kitchen. 1 star for the service. read more

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First time visit. Servers were prompt and friendly. Food delivered timely via robot with server assistance. Food quality and quantity were good. Hot tea served in insulated carafe to keep it warm. We found ambient temperature to be quite cool however which was uncomfortable for my thin husband. Also no GF soy sauce which he would have appreciated. read more

The food was delicious and service was great. I don't know why we haven't eaten here sooner. My family really enjoyed coming here and my kids loved being served by a kitty robot. This place definitely deserves more stars. If you're looking for more authentic food then you have to check this place out. read more

I was at a Yu's mandarin and actually walked out. I was sitting there and witnessed a handicapped person not well dressed and not able to walk well come into the restaurant with a friend. After the handicapped person was seated he stood back up from the table and walked toward the bathroom on a four pronged cane. Two of the girls working behind the counter started pointing and giggling basically just laughing at the person what they thought was behind his back. The person watched the whole scene happen through all of their mirrors they have in the facility and called them out on it. He turned around and looked at them and asked why they were laughing. The girls just stood there and smiled and then laughed even more as he turned around and went to the bathroom. I saw him go back to his seat humiliated , told his companion the story, and then they both got up and left. It was shocking to say the least. It could have been the actions of two rogue employees and may not be indicative of the chain itself but I don't believe I'll ever return due to this horrible experience. read more

The best Manderarin around can't wait for it to reopen!!!!!!!!!!! We will be there for sure. Hope you still have the Robots.

Food mediocre and service is very bad. Would give no stars but had to give one star. There are so much better

Honestly one of the best Chinese food I had in the area. They have a robot to serve and robot can sing happy birthday songs to you!!!! I have already get used to a long wait time for food but they are super fast for serve your food to you! Cuz I lived really close by and I'm really a bad cook, I eat here at least once or twice a week. LOVE ALL dishes there and they sometimes have a secret menu on the black board so those are some pleasant surprises to try! read more

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This restaurant used to be good but now Terrible service Stupid waiter Arrogant attitude Never come again read more

I have been going to Yu's in Schaumburg for many years but it is very far to drive. I decided to try Yu's in Vernon Hills and I was absolutely mortified. The was a bug in the tea, the staff was rude. I did not stay to try the food because the staff was so rude. The tables were clean but the floor was dirty. What a disappointment! I will not go back to this Yu's. read more

The food is great The ambiance authentic Service left much to be desired to the point my family and I will never be back. read more