I had a very disappointing experience with Zak Dental and feel compelled to share it to warn others. I initially visited them for a routine teeth cleaning, during which the doctor brought up the idea of Invisalign treatment. They offered me a credit card to cover the costs, which I agreed to apply for. However, I later found out that I didn't qualify for the treatment they suggested. They assured me a refund but failed to mention that I was still responsible for paying $299 for the initial scanning to see if I qualified for Invisalign. This crucial information was only revealed to me after I had already applied for the credit card and completed the purchase process. It's unacceptable to disclose such costs after the fact, especially when it affects your finances and credit score. I ended up with a late fee because I was not informed that I had to pay the $299 charge, which negatively impacted my credit score. I've reached out to Zak Dental multiple times via calls and emails, but I haven't received any response. This experience has led me to believe that they prioritize making easy money over genuine customer service. If you are considering Zak Dental for Invisalign or any other service, I strongly advise you to look elsewhere. I found another dental provider that doesn't charge for prequalifying and offers more transparency and professionalism. I've been diligently managing my credit since 2021, and this visit to Zak Dental caused unnecessary damage to my score in an instant. Save yourself the trouble and find a dental practice that values transparency and honesty. read more

I had the pleasure of visiting Zak Dental for my recent dental appointments and I couldn't be more impressed with the level of care I received. From the moment I walked in, both of the front desk staff were incredibly kind, patient, and made the check in process easy and quick. Taylor was extremely helpful, explaining everything in a way that made me feel informed and at ease. Dr. Zak was not only professional but also took the time to address all my concerns and ensure that I was comfortable with the treatment plan during the initial visit. Their teamwork and genuine care really stood out. I've always felt anxious about dental visits, like many people-but Dr. Asatani's sense of humor and lighthearted approach made me feel completely at ease. He took the time to explain everything in a way that was comforting, and his funny personality helped me relax during the entire appointment. If I ever need to get numbed I hope Dr. A is the one to do it because it's nothing like I've been through before, you can hardly tell a needle is in the mouth with his technique. It's honestly painless, it's awesome. I truly appreciate their kindness, and I'm grateful for the excellent care I receive every time. I would highly recommend Zak Dental office and their team to anyone looking for a caring and professional dental practice! Thank you again for such a positive experience! read more

Dr. Zak has moved to an online dental service, why because he has destroyed his business by snubbing minority people. His dentist are not professionally trained or even know how a "traffiicer" in dental misery enjoys his profits as the clients are misinformed and treated with racism. I joined his temecula, got my ex-rays and an appointment to pull a wisdom tooth. They reviewed my xrays and scheduled me in but a week when I show up, get preped and wait 35 minutes on the op table, a dentist comes in looks at my chart and tells me he I need an oral surgeon. So I did not get a the tooth pulled. "here's the illegal part".... They told me I had to pay an extra 100.00 dollars to see the dental surgeon and go to San Diego to get it done. Yet on there website they have a surgeon that comes to that office and they did not tell me about him, such incompetence. Don't go there they are not well staffed or have people with any real skills. I reported them to the insurance company and they are going to repirmanded for adding charges to nsurance claim. How many more people have been scammed by this Dr. Zak, best avoid his office cuae they will lie to you and get you to come down to the office even though you told them you are a ppo they are an HMO. Zak you are a opportunist so hope you lose everything, you dont deserve it. read more

I had a hard time finding a dentist that outlined the precautions that they were taking during this pandemic, but as soon as I had called this dentistry they were explaining exactly what they were doing. Upon my arrival, they had me text so that they could tell me to come in; so that it wasn't overly crowded. Their waiting room, which I had to wait briefly in, was spaced out according to the guidelines. They were quick and efficient bringing me back to have my X-Rays done and extremely kind. They explained exactly what they were going to do after the X-Rays, stating that per COVID changes, I would need to have a virtual meeting to talk about what will need to be done as well as prices. This was interesting but since COVID has taken over our lives, I definitely understand and appreciate not having an appointment in-person if unnecessary. I, also, appreciate that I will be told of possible out of pocket costs prior to having the work done so that I know what I am headed into. Highly recommend! read more

As a parent of 3 children, my family's dental health is my top concern, can't just leave it to a mediocre. I did my research, most friends in the area value this place. I looked through the websites and read the credentials as well as the experiences of the dental team. Our very own personal experiences with these credible people backed up their credentials. In 5years, we encountered most of them the Ortho, Endo, Gen Dentists. With kids of different ages, we come for varied reasons, from regular to emergencies, opening or closing hours, fortunately they never failed us. The staff, tech, hygienist, dentists are all equally equipped with good traits. October 2020, as I find it affordable, I availed the $144 family package (up to 5 members) in-house plan, it covers unli-exam, x-rays, 2 cleanings per yr and 60% discount for multi-care services. During pandemic, we adjusted just to cope up until things get stabilize, and we are back to Zak Dental, coz they've got us covered! read more

I had an excellent experience at this dental office from start to finish. Dr. A is incredibly knowledgeable, patient, and truly cares about their patients' comfort and long-term dental health. Everything was explained clearly, and I never felt rushed or pressured. The entire staff is just as amazing--friendly, professional, and very organized. From the front desk to the clinical team, everyone made me feel welcome and at ease. The office is clean, modern, and well-run, which makes a huge difference. It's not easy to find a dental office where you feel genuinely cared for, but this team goes above and beyond. I highly recommend Dr. A and the staff to anyone looking for quality dental care and a positive experience every visit. read more

This place has been my savior the past months. I've had some extensive dental care done to my mouth and during that time it's been awesome considering your dealing with the mouth. The staff and the dentists themselves have been so amazing and helpful. There's been a few times I've had to just walk-in because of excruciating pain and they have always managed to get me in. They take great care in there patients and there's no other dentist I'd rather go too or recommend to someone. I will continue to stay loyal to this dental group and anyone else that is experiencing pain, swelling or any other symptoms that might be accumulated with the mouth, I highly suggest this dentist office. They won't let you down. read more

Three months ago, my wife insisted that we should go and visit the nearest dental office which is Zak Dental along Winchester Rd. So we did. Since we had a great time during the first encounter, that's with consultations and comprehensive x-rays, with staff and doctors who are truly diligent in attending to our immediate dental concerns, we keep coming and appear on our scheduled to maximize our benefits. They are equipped with the latest technology, the house has complete line up of professionals, more importantly, the costing that we discussed is quite competitive. So what more to look for in a dental clinic, this office can accommodate all our needs, from basic to advance treatments. read more

The people here are exceptional in ways I can't express enough.I have (had) extreme anxiety with dental work and have delayed treatments for decades because of it.After being helped here with my very complex case I no longer suffer from this and even look forward to the visits.They have also provided more detailed care than I knew existed and are always helpful with every question I may have.They have been upfront and honest in all aspects of the process and assisted me with anything I need (always with a smile) and they schedule so well it is never a wait. I can not say enough about the atmosphere and overall experience.I am so grateful for the office and doctors here.Thank you all read more

I would love to give a huge thank-you to Dr. A and his assistant, Sandra, for an amazing cleaning experience and for always making me feel at home whenever I visit. Dr. A is incredibly compassionate, and you can truly tell he loves what he does, which gives me so much comfort. He explains everything in great detail and makes sure I understand each step. Sandra is just as wonderful--you can tell she and Dr. A have worked together for a long time. She's extremely experienced and always one step ahead, knowing exactly what's needed without being told. I genuinely enjoy coming in for my cleanings and having such a great team take care of me and help keep my smile beautiful. read more

I don't normally post reviews but thought it was important to share this. During this Covid 19 situation, Dr Zak's staff has done an amazing job of making sure all saftey procedures are followed for staff and patients alike. They limit the number of patients in the waiting room, after each patient leaves the counter, they wipe wipe the counter, the pen, the keypad. Everone is wearing masks and plastic shields. They take each patients temperature, has them wash their hands, and has them gargle before being attended to. They take saftey seriously! Before Covid, they were always nice, attentive, and very helpful. They deserve more than 5 stars! Victor read more

This dental office is seriously the cutest place ever From the moment I walked in, the staff made me feel so welcome and at ease. The space is clean, cozy, which is not what I expected from a dentist visit! The team is incredibly kind and gentle, explaining everything in a way that actually makes sense (no scary surprises here). They really take their time to make sure you're comfortable, and it shows they genuinely care about their patients. I never thought I'd say this, but I'm actually looking forward to my next visit. If you're nervous about the dentist, this is the place to go read more

We absolutely love Zak Dental! The entire experience is always positive from start to finish. The front office girls are AMAZING -- always in such a great mood and so welcoming, which makes a huge difference, especially with kids. We purposely wait to be scheduled with Dr. A because he is incredible with children. He's patient, kind, and really knows how to make them feel comfortable and at ease during their visits. We truly appreciate this office so much for taking such great care of all my kiddos. Highly recommend to any parents looking for a dental office that genuinely cares! read more

I was there for the first time yesterday and had a great experience. I had concerns that my old fillings had worn. They x-rayed my bottom left molars as I was unable to pinpoint exactly which it was. The x-rays showed no decay and the fillings were in good condition. The x-ray did show a very small crack or fracture in my tooth and the Dr was able to confirm this was the culprit. The Dr was awesome and took the time to ensure that my bite was correct. I was very please with my visit and am so happy to have made the switch. I'm looking forward to my upcoming routine visit. read more

New to the place, my friend dropped me and my son at this office along Winchester Rd. We were attended right away, took all the info related to health and dental history, and then took the impressions of my son's teeth. As a doting mom, I appreciated the friendliness and efficiency of the staff and technician we got chance to work with that day, that was Wednesday last week, 3pm. Sure to come back for the continuation of his dental care. Thanks so much, we had a great time visiting, our time is well spent. I recommend Dr Zak, it is a kid-friendly dental place. read more

I had a wonderful experience at this dental office. From the moment you walk in, the staff is warm, friendly, and professional, creating a welcoming atmosphere. The office itself is clean, well-organized, and comfortable. Jennifer was amazing. The team takes the time to explain everything clearly, which really helps you feel at ease about your treatment. The doctors are knowledgeable, gentle, and genuinely care about their patients. I highly recommend this office to anyone looking for excellent dental care. read more

This establishment is a wonderful. They are professional willing to help and teach others. They give the opportunities to patients to understand fully what is going to be done. They understand the importance of empathy and compassion inside the waiting room and in the dental chair. They have done excellent work on my crowns and fillers. I've never had a bad experience with them in all the years I have been. I would recommend this location to all who are worried about dental care. They are the ones for you. read more

I had so many appointments with issues with my teeth and they held my hand during the process were able to get me financing to get my work complete on my teeth I had to have deep cleaning ouch but they were so kind to give me brakes in between doing them. Also had to get a partial , 2 of my teeth were cavities had to be taken care of. The employees & Front Desk could not of been more welcoming the office was clean and the very professional! I 100% will be back to keep my teeth healthy! read more

I have been coming to this office since 1996. I just had my bridge re-done, and I am extremely happy with how it turned out. The staff is friendly, yet very professional. I appreciate that the Doctors tell you what they see, and then give you different options, and never push you to do something that you are not comfortable with.. I like that the prices here are very reasonable, and I would never go anywhere else. That is why I give it the best possible rating. read more